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Econo Lodge

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4100 32nd Street, Vernon, British Columbia V1T 5P1, Canada (Formerly Hillside Plaza Inn)
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Econo Lodge
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20 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

My son is presently staying at the Econolodge, Vernon, along with his dog. (Econolodge is a pet friendly hotel). He was unexpectedly admitted to Vernon Hospital on the weekend and had no time to inform the management of his departure. I was able to contact the on duty Manager, Jas, to apprise him of the situation. The response I received... More 

Was this review helpful? Yes
EconoLodgeVernon13, Manager at Econo Lodge, responded to this review

We are always more than willing to help out our guests in emergencies. You have raised a great son and we are happy to hear he is okay. When unexpected life circumstances occur we must all band together and take care of eachother. Most importantly, is that your son is okay. More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Booked online and so I could check in when I arrived at 8 am but was told my room would not be ready until around 4 pm. At 4 pm I would not need the room because I would be gone to work. Be careful when booking online because of missing information about this lodge. So, they took my money... More 

Was this review helpful? Yes
EconoLodgeVernon13, Manager at Econo Lodge, responded to this review

CHECK-IN TIME IS 4:00 PM; CHECK-OUT TIME IS 11:00 AM. First of all, you did not come into the office to check-in; you were sitting in the car while your friend came to check-in before 8:00 AM. NOBODY CHECKS-IN BEFORE 8:00 AM. The website (booking.com) you used clearly states our check-in and check-out hours. WE CANNOT RENT YOU A ROOM... More 

Vancouver, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 14, 2015

We partly chose the motel because of the pool but it turned out that it was out of service and we didn't know until after we checked in. Because the motel is next to a highway, we expected that a room in the rear (entrance facing away from the highway) to be quieter and so we requested one. But it... More 

Was this review helpful? Yes 1
EconoLodgeVernon13, Manager at Econo Lodge, responded to this review

We regret to hear that you did not enjoy your stay with us. Many of our guests choose us due to our prime location near many different amenities and arenas. Traffic noise is not usually an issue for many of our guests, some of our guests keep the tv on low or air conditioner on low to dull outside/unfamiliar noises.... More 

Nakusp
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed January 15, 2015

We have stayed several times at this hotel. We are always impressed with the quality of the rooms and the value. Rooms are nicely renovated and comfortable. The staff is always friendly and remember us each visit. Good location though traffic can be noisy. Great beds and clean rooms. Really hard to beat in our opinion...highly recommended!!!

Was this review helpful? Yes
EconoLodgeVernon13, Manager at Econo Lodge, responded to this review

Thank you for your great review. The support from great customers like yourselves keep us going and motivated. We always enjoy seeing you every time you visit Vernon and we look forward to seeing you again in the near future. More 

Victoria
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 31, 2014

The experience didn't start off so well but the stay was good. Check in was interesting......arrived in the early afternoon and was told because of the long weekend that the only room left was directly on the highway. Went to check room and opened the door to be greeted with an overwhelming perfume stench. It was so strong that I... More 

Was this review helpful? Yes
EconoLodgeVernon13, Manager at Econo Lodge, responded to this review

Thank you for choosing to stay with us. As for your concerns regarding check-in on a long weekend. Since you checked in early on a sold-out weekend we were fortunately able to switch you with a reservation who had not yet checked it. As for the smell, it was a plug-in air freshener, which was removed immediately and the room... More 

Victoria, Canada
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 28, 2014

Really quite a nice place to stay in downtown Vernon. Rooms are cozy, and include mini-fridges, microwaves, large flat-screen televisions, and all all of the other amenities you would come to expect. The Lodge itself also includes a pool, hot tub, and steam room, as well as ample parking and a free continental breakfast (nothing fancy, but free is free).... More 

Was this review helpful? Yes 1
EconoLodgeVernon13, Manager at Econo Lodge, responded to this review

Thank you for taking the time to review our property. The smell you referred to could have been the rubber from the new door mats we just put into the rooms. Overall, we are pleased to hear how much you enjoyed your stay with us and we hope to see you again next time you visit Vernon. More 

North Vancouver, Canada
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 20, 2014

We've been in Vernon almost annually for the last few years, but this is our first time staying at Econo Lodge. The price was reasonable through my company's discount programm, and we were just there for two nights. The motel is located along the main highway that goes through the town, so any place along this part of the road... More 

Was this review helpful? Yes 3
EconoLodgeVernon13, Manager at Econo Lodge, responded to this review

Thank you for taking the time to leave a detailed review and posting the photos of our property. We are pleased that you enjoyed your stay with us and we hope to see you again in the future. More 

Brisbane, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 14, 2014

Like other reviewers have mentioned - great value for what one might think is low end budget accommodation. Reception was fast friendly efficient. Rooms updated and very clean. Nice that either end of the two room unit had access - door to the back, sliding glass door to the courtyard. We had a kitchenette unit where all appliances were clean,... More 

Was this review helpful? Yes
EconoLodgeVernon13, Manager at Econo Lodge, responded to this review

Thank you for your kind words and we are very pleased to hear how much you enjoyed your stay with us. We hope the rest of your visit in Canada was as enjoyable as your stay was with us. We hope you will visit us again the next time you are in the area. More 

Seattle, WA
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed March 30, 2014

Probably the best value in Vernon - seriously. Newly renovated rooms were clean and modern. Bed was very comfortable. Extra deep tub in bathroom was great. Staff were friendly. The sauna was out of order when I stayed there and, if you face the highway, you may need to use the A/C fan as white noise. But other than that... More 

Was this review helpful? Yes
EconoLodgeVernon13, General Manager at Econo Lodge, responded to this review

We are pleased to hear that you enjoyed your recent visit with us. We are encouraged to hear that our hard work with renovating our rooms has met with increased customer satisfaction and comfort. Thank you for choosing to stay with us and we hope to see you the next time you visit Vernon. More 

okanagan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 19, 2014

We were pleasantly surprised with our stay at this property. For the price, we were expecting something maybe not so nice - boy were we wrong. Our room was exceptionally clean and recently remodeled. Lots of room, nice furniture and cozy bedding. Staff was very welcoming and friendly. You can't go wrong staying here especially for the price.

Was this review helpful? Yes 1
EconoLodgeVernon13, General Manager at Econo Lodge, responded to this review

We are always pleased to hear when our guests have a pleasant stay with us. We strive to make each and every stay a pleasant experience through our welcoming staff, and newly renovated rooms. We hope to see you again in the future and thank you for choosing to stay with us. More 

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