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Journey Inn

Hotel website
3000 28th Ave., Vernon, British Columbia V1T 1W1, Canada (Formerly Vernon Inn)
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10% off room rate
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24 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Halifax Region, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a great place to stay. Clean, quiet, affordable, friendly owner living on site. His dining recommendations were spot on and a short stroll from the hotel. Probably the best "meat and potatoes" accommodation around if that's what you're after.

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

Hello from Journey Inn. We really appreciate you taking the time to send your valuable comments about your stay with us.It is a pleasure to know that you enjoyed yourself. Thank you for your positive comments, we hope that you would stay with us again should you return to Vernon. Kind Regards More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I had to stay three weeks at Vernon for some business and the place made it very enjoyable for me. Excellent services from on site staff!!! They were all very helpful and nice. They are always looking for feedback to improve their service!! The room was very well kept, nice, clean and tidy!!! The air conditioning worked great during the... More 

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

Thank you kindly for sharing your review with us. I was happy to hear you found our location and motel to be perfect for your stay. We take great pride in our motel and make every effort to make our guests feel at home. We would look forward to welcoming you back if you were to return to Vernon. Kind... More 

Osoyoos, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 15, 2015

Since my son has moved to the Vernon area and has a very small place I again stayed at the Journey Inn. The management is terrific, if you need anything or just information of sites or stores they are extremely helpful. I always ask about eating places within walking distance and so far they have given me excellent choices. It... More 

Was this review helpful? Yes 1
Ed B, General Manager at Journey Inn, responded to this review

Thank you for reviewing the Journey Inn. It is always helpful to receive feedback from our guests and we are very pleased that you chose to stay with us again. We look forward to seeing you on your next trip to Vernon. Kind Regards More 

New Westminster, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 13, 2014

Spent a few days there in July 2014 while visiting Vernon. This is an old Travel Lodge. The owners changed the name and it is a fine place to stay. It is not fancy or refurbished but clean and quiet. The owners are great and will try to accommodate your requests. They also give a discount to military service people... More 

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

Thank you for your comments about your recent stay with us. We are very happy that you had an enjoyable stay and were comfortable here during your time in Vernon. We are always glad to hear our guests express their opinion of our property. We would hope you would stay with us again in the future. Kind Regards More 

GP
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 1, 2014

Found this hotel on Trip Advisor and the reviews were bang on! Room was spotless, quiet, comfortable beds and centrally located to restaurants for evening meals and breakfast. The place is older but well maintained. The front desk staff were friendly and helpful in recommending restaurants to go to for dinner and breakfast. Both recommendations were great! The room had... More 

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

First of all, thank you for visiting our motel and for sharing your thoughts on TripAdvisor.. We are glad to know that you enjoyed your time staying here. We are as you mentioned an older property and we do try very hard to ensure that everything is in working order and of course very clean. We would be very honored... More 

Edmonton, Canada
Level Contributor
215 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed September 2, 2014

I visited Kelowna on business and decided to stay at the Journey Inn as it had good reviews and the price was reasonable. On both counts I was pleased to stay there. The motel is an older cinderblock style and this makes it very solid. Although it is located in the downtown, it was quiet and secure. The room was... More 

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

Hello from the Journey Inn. Thank you for taking the time to review our property and share your thoughts on TripAdvisor. I am very glad that you found our accommodations to be clean and comfortable and we would hope you would stay with us again in the future. Kind Regards More 

Canada
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 23, 2014

The owners are very helpful. They keep the parking lot and grounds very clean. The motel is quiet and in the heart of downtown. The bathroom was so old that it probably couldn't be cleaned. There were black mold stains and it smelled musty. I wore my flip flops in the shower.

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

Thank you for expressing your concerns regarding your stay with the Journey Inn. We pride ourselves on our cleanliness and I have spoken to our housekeeping staff about the need for attention to detail. I have never had anyone complain of a musty smell or mold stains so I take your comments quite seriously and will ensure that it does... More 

New Denver, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 20, 2014

It is an older property, but the resident managers, Ed and Chit, make us so welcome. The pool was heavenly! Journey Inn is close to downtown. I stay here every time I am in Vernon. Great value and clean.

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

Hello and Thank You for reviewing the Journey Inn. I am so glad that you enjoyed our outdoor pool and also that you choose to stay with us when you are in Vernon. We will look forward to seeing you on your next visit. Kind Regards More 

Victoria, Canada
2 reviews
5 of 5 stars Reviewed August 18, 2014

Chose this hotel based on reviews and was not disappointed. Although the hotel is a bit dated it was very clean and well maintained and rooms are a good size. Everything worked. Air conditioning a bit loud but kept the room very comfortable for sleeping. Beds were comfortable with the best pillow I have ever had when travelling. Plenty of... More 

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

Hello from Journey Inn. Thank you for taking the time to let us know about your stay with us. I am very pleased that you enjoyed yourself and were happy with your accommodations. We are always working very hard to provide the best service and cleanest rooms possible. I would hope that you would stay with us again should you... More 

2 reviews
5 of 5 stars Reviewed August 13, 2014

Older hotel that is very well-maintained. Owner lives on site and provides top-notch service. He offered to set-up a playpen for us when he found out we were travelling with an infant. Great for travelling with pets due to outside entrances. Highly recommend this place for good value.

Was this review helpful? Yes
Ed B, General Manager at Journey Inn, responded to this review

Hello and Thank You for reviewing the Journey Inn. I am very pleased that you enjoyed your stay and were comfortable. We do pride ourselves on trying to provide the highest level of customer service. If you return to Vernon we would be very pleased to host you again. Thank You for your comments. Kind Regards More 

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