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All 20 Vernon hotels

Prestige Hotel Vernon

3.0 of 5 Hotel   |   4411 32nd St., Vernon, British Columbia V1T 9G8, Canada
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Prestige Hotel Vernon
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Ranked #11 of 20 Hotels in Vernon
A recent review
4 of 5 stars reviewed 1 week ago
Snowden Tisdale, Canada
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71 reviews from our community

Traveler rating
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    20
    8
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

They put us in their worst room despite the fact that the hotel was practically empty. Really bad service. We were just staying as we passed through so we weren't too bothered by this... I also stay in a lot of hotels and normally don't review for a one night stay like this, but the thoughtlessness of this experience compelled... More

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Tisdale, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We were in Vernon for three days this past weekend and were pleasantly surprised at how good this hotel was. The rooms are very clean and spacious. In room coffee a plus. We were on first floor and close to elevator, ice machine, hallway etc, yet was very quiet and peacefull in the room. Cleaning staff friendly and attentive, they... More

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Foxborough, Massachusetts, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel had a very spacious room and clean and we ate a fabulous breakfast in the hotel restaurant. Only complaint was the maid service was very slow to make up our room and water pressure was very low.

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Vancouver, Canada
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 5, 2014

I stayed at the Prestige in Vernon for two non-consecutive nights when I was visiting family in Vernon. I have to say that it was a disappointment, given the rate they charge. With taxes all on, the nightly rate was close to $200. Don't get me wrong, there a lot of positives to this hotel - it is close to... More

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David G, Manager at Prestige Hotel Vernon, responded to this review

Thank you for taking the time to provide us with this feedback. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your kind comments regarding the hotel in general. We appreciate your patronage and hope you will stay with... More

White Rock, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 29, 2014

We were unable to get a pet friendly room at the Best Western at the time and were pleasantly surprised by the Prestige. The room was cool and comfortable in spite of the ridiculous heat outdoors. We did not take advantage of the dining vouchers but would certainly come back when visiting family again in the future. Nice grassy run... More

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David G, Manager at Prestige Hotel Vernon, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking... More

Abbotsford, Canada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 4, 2014

We stayed here for a night over the long weekend in July. We initially were trying to stay in the Kelowna area but found the prices for a 1.5* were close to $150! We booked on Hotwire and got this gem for less than that...and then got upgraded to a better room. Our room had a Jacuzzi tub, comfortable king-size... More

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Vancouver Island, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 15, 2014

Used to be the place to stay in Vernon. This is getting old and tired and could use a facelift. Great location and friendly service. Beds are dippy, carpet stained, TV is non-HD. Large rooms though and they provide a breakfast voucher to probably make-up for a little construction in the lobby. If you pay over $110 for this hotel,... More

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Nanaimo, Canada
Top Contributor
63 reviews 63 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 12, 2014

I have stayed here before and really liked the hotel. The rooms are clean, the bathroom has a great walk in shower, the restaurant is super, the bed is comfortable. However, I travel mostly on business and after sitting at desks or on airplanes all day I really need the exercise, which I normally get from swimming and that's what... More

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Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 10, 2014 via mobile

Stayed at a suite this past weekend. The suite itself was a nice design with some updates. There were Reno supplies in the hallway showing that work was in progress. But the room was dusty, as if no one had stayed for a while and it hadn't been cleaned since the renos. There were only two towels in the room... More

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PrestigeHotels, Guest Relations Manager at Prestige Hotel Vernon, responded to this review

Thank you for sharing your experience. I am glad that you enjoyed the fresh new look of one of our suites and enjoyed your stay. I apologize that your stay did not meet with our high Prestige standards.You have provided some great feedback and thank you for noticing that we are working towards a better experience for all guests of... More

Surrey, Canada
1 review
2 of 5 stars Reviewed April 1, 2014

Lets start with the good, the bed is comfortable, the rate is decent, its fairly quiet minus some road noise. Now the bad, the internet is very slow and unreliable, the tv has no guide, and when I walked into the room it was like walking into an oven because for some reason the heat was cranked. The typical vacationer... More

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PrestigeHotels, Guest Relations Manager at Prestige Hotel Vernon, responded to this review

Thank you for taking the time to post your review. I appreciate you staying with us on business and understand how important it is to have conveniences to make your stay more comfortable when working away from the office. I have passed your comments on to our management team and please be assured that they will be reviewed. I am... More

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Additional Information about Prestige Hotel Vernon

Address: 4411 32nd St., Vernon, British Columbia V1T 9G8, Canada
Location: Canada > British Columbia > Okanagan Valley > Vernon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Prestige Hotel Vernon 3*
Number of rooms: 103
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