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Sandman Inn & Suites Vernon

4201 32nd Street, Vernon, British Columbia V1T 5P3, Canada
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1 room 1 guest
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Sandman Inn & Suites Vernon
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78 Reviews from our TripAdvisor Community

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Traveler rating
    7
    31
    20
    12
    8
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15
7
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Red Deer, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The rooms were up to date and very comfortable. This location is perfect for a few nights stay during a road trip or if visiting the Okanagan area. The staff are very friendly and willing to provide advice on places to go and see while in Vernon.

Was this review helpful? Yes
Sherwood Park, Alberta
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for 3 days in August 22-24, 2015. I had a perfect clean room. My room was cleaned every night and towels refreshed also. When I did a "rookie" mistake of deactivating my room key, due to keeping it near my cell phone, they were kind and helpful to fix that for me. 3 days in a row!!!... More 

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calgary
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Looking for an overnight stay on a road trip with the family (2 + 2 older teenage kids) down to Seattle and the price was good for 2 x queen beds. From the outside this looked like an older Sandman but the reception and rooms had been updated recently.and I couldn't complain about the decor. Reception was friendly and welcoming.... More 

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice clean room. It was renovated so it was up-to-date, except for the bathroom door which was the old door and wouldn't close..? other than that it was very nice. The lady at the desk (Kate I think) was really friendly. She was very busy, but was helpful and smiling - nice to see. We actually left my husband's pillow... More 

Was this review helpful? Yes
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

We are very pleased that you enjoyed your stay. We strive to provide the best possible service to our guests and I appreciate your comments regarding the service you received. I will pass along your comments to our team. I hope that we will see you on your next visit to Vernon, Thank you for taking the time to submit... More 

Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 28, 2015

We stayed at the Sandman Vernon for two nights. It was in a very convenient location, and easy to get to! Bonus. Once we parked and went into the gorgeous lobby, we were greeted by the lovely front desk lady! Service is definitely her priority! Since they take a $100 damage deposit (which is super weird, but they will refund... More 

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Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

We appreciate receiving your comments - thank you for taking the time to submit your review. Our goal is to provide our guests with the best possible stay and your comments help us as we continually work towards that goal. We look forward to seeing you when you come back to Vernon. More 

Calgary, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 27, 2015

The room is nice and neat, but the wall is quite thin, so you can hear the next room quite easy. The beds are on the soft side, I personally like them, but my friend said that she was too soft for her. The Hotel environment seem clean. Overall, I think the hotel is good for the money, since I... More 

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Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

We appreciate you taking the time to submit your review. Thank you for letting us know that you enjoyed your stay. We look forward to seeing you on your next visit to Vernon. More 

Winnipeg, MB
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 20, 2015

We had a suite equipped with a full range/stove, microwave, fridge/freezer and sink. Beds were comfortable.. Service was very good.. Only complaint was the hallways are boiling hot. Our room couldn't cool down with the AC however the neighbouring rooms ac unit worked better than ours and cooled the room quite well.

Was this review helpful? Yes
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

Thank you for submitting your review. Our goal is for our guests to have the best possible stay and we appreciate your comments. I hope that we will see you again on your next visit to Vernon. More 

Victoria, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 16, 2015

This hotel did the job. Comfortable bed and good sleep, but the room was quite tiny. Also, the light switch for the bathroom was impossible to find behind the open door - a ridiculous layout. The plugins beside the bed are on the lamps but only work when the lights are on, which makes no sense for the alarm clock... More 

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Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

We are pleased that you had a comfortable stay with us but sorry to hear that you found that there were some inconveniences. We do have a number of different room styles and sizes available and I hope that you will stay with us again and give us the opportunity to accommodate you in one of our larger rooms. Thank... More 

Salmon Arm
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 14, 2015

I booked a queen room online, but when we got there they put us in a room with 2 doubles. When we went down to have it fixed the person at the front desk seemed annoyed with us asking for what we booked and said "It's probably because of availability" umm, so? Since she just gave us the key card... More 

Was this review helpful? Yes
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

Thank you for submitting your review. I am sorry that your stay was disappointing but we do appreciate you taking the time to comment. Our goal is always to provide our guests with the best possible stay and I am pleased that some aspects of your stay were satisfactory. We have several different room options in various locations throughout the... More 

A TripAdvisor Member
2 of 5 stars Reviewed May 1, 2015

The staff here are great for what the have to work with. The front desk was extremely friendly. Ive stayed at numourous otge sandmans and they are always great. furniture is awesome! However this hotel is aged. From the lobby it was a long walk to our room and with one ice machine on the opposite side of this big... More 

Was this review helpful? Yes
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

Thank you for your comments. I am sorry to hear that you did not fully enjoy your stay. Guest satisfaction and comfort is always our primary objective and we have recently undergone a major renovation to all aspects of our hotel. I am pleased to hear that you enjoy staying at many Sandman hotels and appreciate you taking the time... More 

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