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BEST WESTERN PLUS Vernon Lodge & Conference Center

3.0 of 5 3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
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BEST WESTERN PLUS Vernon Lodge & Conference Center
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BEST WESTERN PLUS Vernon Lodge & Conference Center
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280 reviews from our community

Traveler rating
    80
    99
    50
    32
    19
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90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Vernon Lodge & Conference Center
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Pitt Meadows, British Columbia, Canada
Top Contributor
110 reviews 110 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 6, 2012

On our way home from a family holiday, my husband had to do business in Vernon. We opted for a spacious room at the Best Western, as it also had a pool. While the hotel is a bit old, this allowed for a spacious familiy suite with two double beds in the bedroom and a fold out sofabed in the... More 

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heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for your recent review of your stay with us. I am so pleased to read that you found our family suite spacious and clean. For the future when you return, we do have other family suites on the other side of the hotel that do not face a brick wall. Unfortunately, our outside facing guest rooms... More 

Fraser Lake, B. C.
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed September 5, 2012

What a beautiful clean hotel. The service was excellent - the pools etc... were so much fun. We all had a great stay there. There were five adults and five children split between 3 rooms. We were close to amenities and not far from the wedding we were attending. The customer service was great, and the food from room service... More 

Was this review helpful? Yes
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. I am very pleased you enjoyed your entire stay with us and that our amenities and services were excellent. I look forward to seeing you in the future on your next visit to Vernon. Sincerely, HeeSon Domay General Manager More 

Maple Ridge, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 28, 2012

We stayed at this hotel on the last leg of our trip for one night. The kids were very excited to have a room that opened out onto the pool deck. We had booked through Travelocity and and ended up with a room on the third floor about as far away from the pool as we could get. The staff... More 

Was this review helpful? Yes 1
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us. We have exciting news and are pleased to announce that we just started the project of installing an elevator and we hope to have it completed by fall! I apologize that our bellman was not offered to you to carry your luggage up to your guest room. We have... More 

Coldstream, BC
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 27, 2012

We stayed one night on the jacuzzi suite. The suite was a nice size but could have some renos done to make it newer and nicer (for example, carpet and furniture were worn). The King bed was VERY comfortable and there was good air movement with the thermostat. We slept well and it was quiet. I was worried about noise... More 

Was this review helpful? Yes
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. I am pleased that you found our beds very comfortable and enjoyed our pool area with the natural gardens surrounding it. Our Signature Jacuzzi Suite, is a spacious well-appointed room with a large living room that features a granite wet bar and a separate bedroom with a... More 

Vancouver, Canada
Top Contributor
107 reviews 107 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 26, 2012

I am surprised at the Best Western Plus designation with no elevator. Our room was on the ground floor but complicated to access past the pool, restaurant and near the local stream which runs through the property. The room was fine and the bed was comfortable. Breakfast was not included in the room rate and was not memorable. We will... More 

Was this review helpful? Yes
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for your comments and review of our hotel. We are excited to announce that as of Monday, August 27th, we are starting the installation of an Elevator! We hope that this project will be completed in 6 weeks and our guests will soon enjoy the comfort of riding the elevator. I am pleased to see that... More 

Brisbane, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 23, 2012

We stayed in Vernon for one night traveling to Banff from Vancouver. We purchased a private deck room via the internet. The room itself was nice. The bathroom was quite small but still workable. The only thing I was disappointed about was spending the extra money thinking we had a private deck to ourselves. The deck is actually for two... More 

Was this review helpful? Yes
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us. I apologize that the online description does not notify that the creek side deck is shared by two guest rooms as well as the inconsistency of the two lasagna meals. I am pleased though to read that the rest of your meals were good as well as the service... More 

Shawnigan Lake, Canada
Top Contributor
130 reviews 130 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 23, 2012

On some R & R my wife enjoyed the Best Western PLUS Vernon Lodge. What a wonderful surprise to get a Hawaii vacaction in Vernon BC. The hotel has all the great services you would want while vacationing and it is right in the heart of town. Just a short way away is KAL BEACH which truly is Hawaii in... More 

Was this review helpful? Yes
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel and the Vernon area! We truly do have spectacular lakes and Silver Star Mountain, an excellent ski & mountain bike resort just 25 minutes away from us. Our unique hotel does have a “Hawaii” feeling with all the lush tropical plants in the center courtyard and can be enjoyed... More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed August 21, 2012

Room was clean, staff was friendly, but there were a few shortfalls. Extreme humidity caused the room to smell damp (reminded me of our recent trip to Venice and the damp cement smells there). There was also a plug that had been removed from the wall, and was dangling in the corner, with live wires exposed. If I had a... More 

Was this review helpful? Yes
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I apologize for the incomplete maintenance work, but I am pleased to see that the room was clean and our staff were friendly. Our garden view rooms are exposed more to the humidity in the courtyard created by the natural creek flowing thru the center... More 

bc
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 20, 2012

The price for the room was $150 for the night - this got us: a charred bathroom door (from an old ceiling heat lamp), a toilet that tipped, an extremely small bathroom, hair on the shower ceiling (not ours), an entrance light that flickered all night long after we turned it off, a disgustingly stained couch, "x's" in the ceiling... More 

Was this review helpful? Yes
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback. I am sorry to hear that your stay with us was not all that it could be. I apologize for the deficiencies found in your guest room as that is not our usual high level of cleanliness and service. We are just currently upgrading our bedding package and... More 

canada
Top Contributor
51 reviews 51 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 15, 2012

We celebrated a 50th anniversay and is was fantasic. The ambiance was fabuous. The whole place seemed to be enjoying themselves in the restaurant, court yard (which rocks), pool and hot tub. The food was great and the staff was very friendly. Beds were excellent and it was quite.. except for us. We did get a little out of hand... More 

Was this review helpful? Yes
heeson, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Guest, Thank you for your wonderful feedback and review. We are honoured that you chose to celebrate such a momentous occasion with us! I am truly pleased that you enjoyed your stay and that our staff were warm and accommodating. We absolutely look forward to welcoming you back on your next visit to Vernon! Sincerely, HeeSon Domay General Manager More 

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Additional Information about BEST WESTERN PLUS Vernon Lodge & Conference Center

Address: 3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Vernon
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Vernon Lodge & Conference Center 3*
Number of rooms: 124
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Also Known As:
Best Western Vernon Hotel
Vernon Best Western
Hotel Style:
#1 Green Hotel in Vernon
#2 Business Hotel in Vernon

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