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BEST WESTERN PLUS Vernon Lodge & Conference Centre

#9 of 20 Hotels in Vernon
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3914 32nd St | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada (Formerly BEST WESTERN PLUS Vernon Lodge & Conference Center)
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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313 reviews from our community

Traveler rating
    93
    108
    57
    33
    22
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101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Vernon Lodge & Conference Centre
See the most recent reviews
Anaheim
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 25, 2014

Very nice hotel and the staff were very welcoming especially when we were trying to get 4 grumpy kids upstairs! The pool was beautiful and the family suite was huge! I loved that my kids had room to play and run around in the hotel!

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thanks for reviewing your stay with us. The pool is a huge draw for all ages as it sits in the jungle like atmosphere of the atrium and especially kids hate to leave the warm waters. Our Family suites are certainly very roomy and lend itself well for larger parties. We hope to see you again when... More 

Calgary, Ab.
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 21, 2014

This is our second stay here and it is a nicely renovated hotel. Well decorated and very clean. Nice restaurant with a creek running thru it. We stayed on the pool side ground level and would recommend the creek side if you want it quieter in the morning as the pool opens at 9 am and it gets quite noisy... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to review your stay with us. We are constantly upgrading and improving our hotel and facilities according in order to give our guests the best possible experience. Our pool side rooms are always extremely popular with families simply due to the tropical forest feel and a straight run to the warm... More 

abbotsford, Canada
1 review
3 of 5 stars Reviewed May 13, 2014

Decent rooms, but can be loud with restaurant down below. Used to have free breakfast, so that was disappointing that they removed it. I find this the only best western that does not offer the free breakfast....

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thanks for taking the time to write a review on your stay with us. There are 3 tiers of Best Western Properties and you will find many, especially the full service hotels like our, don’t feature a “Free” breakfast. We did experiment with an inclusive breakfast for a while and feedback from our guests told us that... More 

Vancouver, Canada
Top Contributor
252 reviews 252 reviews
59 hotel reviews
235 helpful votes 235 helpful votes
5 of 5 stars Reviewed May 9, 2014

This is a very well operated Best Western Hotel. Klaus Larsen is a superb and highly professional GM leader. The staff here are super friendly and treat you like valuable family. True the property is aging yet guess what? It is very well run, operated and kept up. Restaurant staff are fabulous and their Caesar Salads, sandwiches and puff pastry... More 

Was this review helpful? Yes 2
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to review your stay with us, it is through comments like yours and others that make us better at what we do. We are celebrating 40 years in business this year..so yes, we are not a new hotel but we love this place and do everything we can to look after... More 

Senior Contributor
49 reviews 49 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 5, 2014

While traveling, we stayed one night at the Best Western Plus in Vernon. The atrium with running creek in the common area was a nice plus, especially as we were traveling with our dog. Having seating in the atrium allowed us to eat and work on our computers outside the room for a bit. (I found the atrium area to... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thanks for stopping with us during your trip and especially for letting us know how you enjoyed your stay. Our Atrium is a very special feature within the hotel and its REAL…Creek and all. The tropical nature of this creates a very relaxing atmosphere for all, including our four legged friends. All of our staff are working... More 

Vancouver Island, Canada
Top Contributor
121 reviews 121 reviews
23 hotel reviews
294 helpful votes 294 helpful votes
3 of 5 stars Reviewed April 28, 2014

I have been staying at the Vernon Lodge for many years. Lets just say my parents used to stay there when visiting they grand kids, now I stay there when visiting my son and grand kids and soon I may be staying there visiting my grand kids and their kids. But over the years the rooms are getting tired as... More 

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thanks for your comments in regards to your recent and past stays with us, your comments are extremely important to us as it helps us improve. We are celebrating 40 years in business this year, so we have been in the game for a very long time. We pride ourselves on still projecting the “Lodge” feel, but... More 

Qualicum Beach, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014

This hotel is most unusual. It has an actual real stream running through the beautiful courtyard surrounding the rooms and luxurious vegetation controlled by a botanical room. A very pleasant experience. The bed was very comfortable and amenities were excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thanks for reviewing your stay with us. Yes, this property is extremely unique and quite the experience, especially when you arrive here for the first time…once you walk past the lobby…you are welcomed by a true “Jungle” with thousands of plants from all over the world and yes, a real Creek runs straight through the center of... More 

Biddeford, Maine
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

Must say I loved it! Was in Vernon bc. for a business meeting and well I ended up sleeping in due to the bed being so comfy lol the staff was great in helpings find good food and the room was cleaner than my house lol

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thanks for your kind review of your stay with us. Much appreciated and I am truly happy you had what sounds like a great sleep and ate some good food. We hope to see you back again soon. Best regards Claus Larsen General Manager More 

Vernon, Canada
1 review
4 of 5 stars Reviewed April 22, 2014

I think the location was prime. Near all kinds of amenities and right on a main road. I wish a continental breakfast was included, given the cost of the hotel room. Pool was so nice as it was warm. Hours are a bit late. 9am. Some people are up much earlier than that. Had trouble with the lock on the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thanks for reviewing your stay with us, your comments are very important to us as they help us improve services to our valuable guests. We tried featuring breakfast as an all inclusive price for the room but due to heavy push back from our guests we changed this to an optional item when booking a room. In... More 

Victoria, Canada
Top Contributor
65 reviews 65 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 21, 2014

My partner loves this hotel and we have stayed here more than once. The ambiance is nice with a nice gardeny courtyard and a creek that runs through the hotel. Check in clerk was short with us, and when we got to the room I noticed a few stains on the ceiling. Then to my horror I went to the... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor Member, Thanks for taking the time to let me know your concerns. Cleanliness is something we take very seriously and something like this is obviously a grave concern. All of our rooms are checked and double checked prior to checking any guests into a room, so I am very surprised by this but trust me, we will review... More 

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