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Vernon Atrium Hotel and Conference Centre

#9 of 21 Hotels in Vernon
GreenLeadersBronze level
3914 32nd St | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada (Formerly BEST WESTERN PLUS Vernon Lodge & Conference Center)
Hotel amenities
1 room 1 adult
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Vernon Atrium Hotel and Conference Centre
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425 Reviews from our TripAdvisor Community

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Blind Bay, Canada
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have been coming to the Vernon lodge (atrium) on and off for 30 years and have seen many changes. This is the best. I have come alone a few times just to recharge my batteries. I've been here with my husband, girlfriends and family members even our dog! We had my mothers celebration of life here 3 years ago.... More 

Helpful?
Thank Abnormel D
Calgary
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room 331 for 3 nights. We were very glad we stayed here. Not being full, they gave us an upgrade to a king bed room. Our unit was very large and had a partial balcony on to the Atrium through our balcony door. The room was very comfortable and quiet. The front desk, gardening, and restaurant staff were very friendly... More 

Helpful?
Thank Travelling_Glenn
Calgary, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Our family enjoyed every moment of our stay at the Atrium. It's design around the tropical courtyard with a pool and real river running through it, and the spacious open concept restaurant is unique and just beautiful. The staff is friendly and the rooms clean and comfortable. We've found a gem in the Okanagan and would return here any day!

Helpful?
Thank ZeynepCalgary
Edmonton, Canada
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We booked at the Atrium for three nights over the holidays to visit family in Vernon. For the price (and we took advantage of the discount to skip daily housekeeping) we felt the hotel was a very good value. All the staff, including at the restaurant and bar were very friendly. The breakfasts at the restaurant in the atrium were... More 

Helpful?
Thank ClayWalker
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed ringing in the new year onsite followed by a great night's sleep in a quiet area of the hotel. The bed was comfortable and the surroundings of the 'atrium and river flowing through the property' make it unique and a great back drop for eating in the BX Creek Restaurant.

Helpful?
Thank ColdstreamCouple
GMClausLarsen, General Manager at Vernon Atrium Hotel and Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for choosing The Vernon Atrium Hotel as your host hotel for New Year’s Eve 2015. I was delighted to read your stay was fantastic and you that you enjoyed our unmatched and unique setting during your visit. I thank you for your recommending The Vernon Atrium Hotel on TripAdvisor and we look forward to your... More 

Kamloops, Canada
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel used to be a Best Western. Besides that change everything looked like it did when we stayed here in the past. I had a little difficulty when booking online only because the alert not to use special characters in the booking information was written in a pale gray. When I finally figured out the problem then the booking... More 

Helpful?
Thank GMHO2012
GMClausLarsen, General Manager at Vernon Atrium Hotel and Conference Centre, responded to this review

Dear Tripadvisor member, Thank you very much for sharing your experience in regards to your recent stay at The Vernon Atrium Hotel. I was happy to learn your overall stay was great and hope that you will be returning to stay with us again in the near future. We realize there are many options in this city, and we thank... More 

Adelaide, Australia
Level Contributor
96 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 4, 2016

I stayed at the Best Western Plus in Vernon for two nights in September, travelling here alone, for a wedding. I booked the room through the website and received a special rate for wedding guests. The booking process was no fuss. Just like the rest of my stay. This hotel isn't in the centre of Vernon (not much to the... More 

Helpful?
Thank cammyxxoo
GMClausLarsen, General Manager at Vernon Atrium Hotel and Conference Centre, responded to this review

Dear Tripadvisor member Thank you so very much for choosing to share the details stemming from your recent stay. I am delighted to know you enjoyed our wonderful hotel and its facilities within the lovely and unique Atrium. I would also like to thank you for taking the time to share room tips etc. to your fellow members of the... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

We stayed at the Vernon Atrium over Christmas and enjoyed our stay. The rooms could use some upgrades, but we were comfortable and the room was clean. All the staff we encountered were very friendly and helpful. Food in the atrium restaurant and Checkers was good, drinks were reasonable. We would recommend for your stay if on a budget and... More 

Helpful?
Thank darcy b
GMClausLarsen, General Manager at Vernon Atrium Hotel and Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for sharing your positive experience on TripAdvisor. I am pleased to read that your stay was comfortable, and that you all had a great time during your stay. We are constantly upgrading our hotel and I look forward to showing you some of the new upgrades to our rooms that are currently taking place. We... More 

Vernon, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 25, 2015

This place is legendary in Vernon. I have been staying here for years. The atrium is the best part. I like to go here for brunch on special occasions. There is a restaurant and pub located in the complex.

Helpful?
Thank BigDaddyCanada1
GMClausLarsen, General Manager at Vernon Atrium Hotel and Conference Centre, responded to this review

Dear Tripadvisor member I truly appreciate the kind sentiments you have shared of our Atrium Hotel. We endeavor to provide one-of-a-kind experience to our guests with a wide array of amenities and services under one roof, so I am glad that you experienced what we have to offer. Best regards Claus Larsen General Manager More 

Vernon, Canada
1 review
2 of 5 stars Reviewed December 20, 2015

I gave the Hotel clerk my Best Western Rewards card.He responded by saying we are not a Best Western Hotel any longer.I told him I had just viewed my computer and it shows with Trip Advisory,Hotels.com and Booking.com. Best Western Plus Vernon Lodge.Why would the Hotel use Best Western's name but not honour their Rewards card.He told me we do... More 

Helpful?
Thank maryhadalittlelamb12
GMClausLarsen, General Manager at Vernon Atrium Hotel and Conference Centre, responded to this review

Dear Tripadvisor Member, Thank you for choosing Vernon Atrium Hotel for your most recent visit Vernon. I am very disappointed to learn of your dissatisfaction with the view from your suite as well as the noise you encountered from your fellow guests. We strive to exceed our guest’s expectations, so I am very sad to know we let you down.... More 

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