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BEST WESTERN PLUS Vernon Lodge & Conference Centre

#9 of 21 Hotels in Vernon
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3914 32nd St | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada (Formerly BEST WESTERN PLUS Vernon Lodge & Conference Center)
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1 room 1 guest
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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382 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vernon, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This review is long, long overdue. On May 23rd, I was fortunate enough to reserve the upper level of the BX Creek Bar and Grill for a Retirement Party. There were approximately 70 people in attendance. 'Annie' was our server and she was 'Exceptional'!!! She made sure everyone was looked after. No one waited for anything. At times, she was... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 days ago NEW

Small Bathrooms, Bland food we had the curry and pad thai. Son had a reaction to the pool or hot tub ( 9 years old never been allergic or had a reaction ever) had to take him to doctors in the morning thought it was the bed covers but on the second night as soon as he came out the... More 

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Harrison Hot Springs, Canada
5 of 5 stars Reviewed 3 days ago NEW

As a family we loved the tropical environment of the pool and restaurant area. The pool and indoor picnic area was a hit! Front desk staff were very friendly and helpful. The fan gave us some grief because there was no warm setting. This time of year (summer) it would only blow cold air.

Review collected in partnership with Best Western

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Seattle
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Driving back from Banff to Seattle, stopped mid way in Vernon to break up the drive. This hotel is a gem. Nice rooms, but the garden is amazing! The inside garden is a huge enclosed space consisting of real tropical trees, pool and hot tub as well as restaurant and bar. There is a real creek running right through this... More 

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for stopping for the night and especially for sharing your review with us. I love hearing guest’s interpretation of our amazing tropical atrium and you have absolutely captured the sheer essence of this place. I am truly happy you enjoyed our lodge and hope to see you again in the future. Best regards Claus Larsen General... More 

Fernie, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Over the years our family has frequented this hotel - both as accommodation and dining( lounge). Our mother passed away recently and we decided it would be appropriate to have a" family" gathering at the "lodge" after the interment. We were so pleased with the service - they arranged for a relatively private spot for us in the restaurant and... More 

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Your review is much appreciated and I am very pleased you found solace in the service we were able to provide you during this time. Our service culture is very much about “Family” so I find it very pleasing to see you had a family reunion and then stayed in one of our family suites and from... More 

Abbotsford, Canada
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I love this hotel. This was the last stay on our motorcycle trip before heading home. . They have motorcycle parking. Staff are helpful and friendly. We ate dinner in the pub restaurant on premise. Breakfast in the café was good. The room was clean and the king bed was very comfortable. Our room looked over the lounge and pool.... More 

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for sharing your review with us. We are most certainly “Rider Friendly” and we see some fantastic bikes each summer and the new dedicated bike parking has been a hit with our “Riders”…We also offer wash buckets, rags etc…so you can keep that nice bike polished at all times. We look forward to seeing you... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Thanks to all the staff at this hotel. It makes quite a difference what impression you get from Check-in to Check-out! The room was excellent! Room service was very good! The Restaurant staff were particularly great! Thanks for a great stay!

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for taking the time to review your stay with us. What can I say…you have said it all…THANK YOU Best regards Claus Larsen General Manager More 

Canmore, AB
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Hotel room and public areas were clean and the staff were fantastic. The gym was unbearable as it had only small table fans and an awful stench. The hotel is quite dated but contains all the amenities you need on site. Stays quite humid because of the courtyard pool and river, I didn't notice any mustiness in our room though... More 

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvsior member, Thank you for your review. The Vernon Lodge has been around for 40 years and we are very proud of the fact that we are not a “Cookie Cutter” product, but rather a very comfortable place to hang your hat for a few days. We certainly update our product all the time and new updates are about... More 

White Rock, Canada
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago NEW

I would never go back! Nor would I ever recommend this hotel to anyone! They say there is air conditioning, I wouldn't call it that. They brought up 2 pedestal fans to our room just to try and cool it down more. The air conditioner did not work even though they sent a handyman to our room to fix it.... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for reviewing your stay with us. The air conditioning system did indeed have some issues that have since been rectified and I am happy to see that the team did everything they could be keep you cooler by providing you with some fans. The bathrooms in our standard rooms are not large but are very... More 

Travelers are raving about these Vernon hotels

Vancouver
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Vernon Lodge on many occasions over the years and I have always liked it, especially the beautiful atrium and lounge area. This stay was day 5 of our road trip holiday. After a very long day of driving, we were glad to get settled at the hotel and we had a really nice ground floor... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for taking the time to write such a detailed review of your stay with us. You have certainly captured the essence of “The Lodge” and what it’s like. The BC Liquor laws are very specific on where “Beverages” can be consumed and failure to adhere to these laws can result in a rather large fine and... More 

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