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BEST WESTERN PLUS Vernon Lodge & Conference Centre

#12 of 21 Hotels in Vernon
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3914 32nd St | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada (Formerly BEST WESTERN PLUS Vernon Lodge & Conference Center)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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338 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We paid a lot of money for the family suite. There was tons of room but very outdated and not enough seating for everyone. Beds were comfy but the room felt damp. The whole hotel is very dated. Food was ok but a bit pricey, 12$ for a waffle! Pool was ok hot tub was hot. Nothing special, the whole... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for taking the time to review your stay with us. I am sorry you felt that our food was a bit on the pricey side, but please understand that all of our food items are made in our kitchen and not ordered in frozen, so what we serve is a quality product and this of course... More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Vernon's Best Western has convenient parking, comfortable rooms, , restaurant,entertainment and an indoor pool in an atrium setting. Allowing guests to hang their pool towels over their balconies is not so attractive to look at when sitting at the restaurant or bar.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us. Your comments are much appreciated and we will try to find a new more persuasive way of discouraging guests from hanging their wet towels on the balcony rails for all to see. Again, thanks for your review and we hope to see you back again soon. Best regards Claus Larsen... More 

Abbotsford, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It was not a terrible stay but it was interesting. Never did use the pool as it backs right onto the atrium restaurant with no dividing walls.I would think it could be a noisy dinner or a self conscious swim. Hallways smelled musty but the rooms were clean. My biggest dislike was the air conditioner being so noisy.I wear ear... More 

Was this review helpful? Yes 3
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us. Our Atrium is a very unique feature and one that creates a very special Tropical atmosphere. Swimming in the “Jungle” is an experience guest’s travel from afar to experience and I certainly realize that this isn’t for everyone, so yes, the set-up is a little different that your normal cookie... More 

Kamloops
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

An enjoyable get away with the oppertunity to relax by the pool in the oasis. Food and dining excellent with out leaving the Hotel. A short walk to the downtown, if you want there is a great recreations center near by. Buy why leave you have it all right at the hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for sharing your review with us. I certainly looks like you have captured the essence of our hotels perfectly and I am happy you enjoyed everything. We look forward to seeing you again soon. Best regards Claus Larsen General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed on our way back to Alberta from the island. The staff we courteous and professional. The rooms are smaller and only one entrance can take a while to get to your room. I didn't think the value was there.

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you very much for sharing your thoughts on your stay with us. We feature more than 10 different room types in a variety of configurations and sizes, from standard 2 Queen beds to Family Suites…So I am quite confident that we are able to accommodate you in a bigger room next time you come through Vernon.... More 

Indonesia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel got its concept which is nice for us for having semi outdoor dining with jungle theme :) as we come in group they serve dinner for us and man it is very yummy. The lobby is small but room is good size. Location, convenient store is nearby but I see some stores on the way here but when... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us and I am very pleased you enjoyed our very special and unique tropical lay-out and atmosphere. We continue to do renovations and are committed for the long term in way of continuous upgrades for our guest’s enjoyment. We hope to see you back again soon. Best regards Claus Larsen General... More 

Lewiston, Idaho
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times and am never disappointed. Terry at the Front Desk has been there for years and remembers me when I check in and is always very friendly. This trip I travelled with my 8 month old Golden Retriever. The pet friendly room was very clean and neat. Everyone at the hotel was very... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for coming back to stay with us again as well as for reviewing your stay with us. We have a host of staff that have been at our property for a very long time and they love getting to know our guests such as yourself. The Vernon Lodge is most certainly a Pet Friendly Hotel... More 

Vancouver, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed in many Best Western over the years and so when we were going to Vernon we wanted to stay there as we knew the quality of the hotel would meet our requirements. The location was good for us too.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for staying loyal to our brand as well as taking the time to write a review of your stay with us. We appreciate your business and look forward to seeing you again soon. Best regards Claus Larsen General Manager More 

Armstrong, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The most amazingly unique Best Western you will find n BC. A tropical paradise in Vernon with exceptional service and great beds. The BX bar and Grill always impresses with fantastic food-always. The location is kitty corner to everything so getting around is a breeze without compromising a good night's sleep. The rooms are spacious, clean and quiet. I stayed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us. Yes, The Vernon Lodge is indeed a very unique place to hang your hat for a few days and I am glad you found everything to your liking and was able to take advantage of everything we have to offer. We hope to see you back again soon. Best regards... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Sadly lots of things were not right about this stay. My friend from England and I were told on arrival that we were "Guest of the Day" but this did not mean much. Our room/s had a faint smell of smoke, we did not want to try a third room as the second was the same as the first. After... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for reviewing your stay with us. We have been a 100% non smoking hotel for more than a decade and have strictly enforced policies in place to stop people from smoking but unfortunately some people ignore these and at times we have to enforce these strict penalties. When a room has been exposed to smoke,... More 

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