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BEST WESTERN PLUS Vernon Lodge & Conference Centre

#9 of 21 Hotels in Vernon
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3914 32nd St | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada (Formerly BEST WESTERN PLUS Vernon Lodge & Conference Center)
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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318 reviews from our community

Traveler rating
    96
    109
    57
    34
    22
See reviews for
101
78
15
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Sparta, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Hotel and Staff were fantastic. I stay at Best Westerns about 90% of the time and this one without a doubt was the best yet. The food and service at BC Creek Grill was exceptional. The check-in was highlighted by being named "Guest of The Day" The entire staff was very professional and great to deal with. Right from... More 

Review collected in partnership with Best Western

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Nanaimo, Canada
Top Contributor
56 reviews 56 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a little dated but still very nice. The staff is all super friendly and helpful and the bed was amazing. I try and stay here every time I am in town because the charm and value are terrific. And the pub is great for food and drinks!

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Kamloops, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Best Western Vernon Lodge is always reliablle. Food and service is good . Lounges/Bars are good Probably due for a reno in the next few years. Conference rooms are nice and the catering is always good. You are a short cab ride or walk to almost anywhere in Vernon which makes it handy and if you are heading south or... More 

Review collected in partnership with Best Western

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Kelowna, British Columbia, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for the second time in 6 months and was impressed yet again. Rooms are awesome, service is friendly, efficient and very customer focussed, the food at Chequers was delicious and I would go back in a heart beat to spend a family stay here OR for a business trip.

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Invermere
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On the second day of my 2 day reservation at this location I came back to find that housekeeping had been through my room that day even though I signed up for the green initiative this hotel offers where you receive a voucher in exchange for not getting housekeeping services for the night. I found it odd that they would... More 

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for taking the time to review your stay with us, your detailed comments are much appreciated and will be taken seriously and cause a review of our procedures. An honest mistake was made by our staff and I can honestly say that in more than 3 years at this property, this is a first and... More 

Travelers are raving about these Vernon hotels

Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

My preferred stay whenever in Vernon BC. For my last trip I booked a single room with King sized bed. The room and bathroom were very clean. Nice shower. Flat screen TV with plenty of channels. I asked for foam pillows when I booked online, and they were on the bed when I got to the room. My room overlooked... More 

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Your review and comments are very much appreciated as it provide us with information we can use to get even better in providing the best in customer service. All of our staff take great pride in ensuring your stay is the best it can be and I am glad you found all of our facilities to your... More 

Fort St. James, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We did a multi generational visit with our 94 year old father, daughters, grandchildren , etc. Had a lovely celebratory meal with other extended family members. The food and service was great and the staff accommodated us very well. The wheelchair accessible room was central to the activities, and as a family we will always stay here when in Vernon.

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for taking the time to tell us about your stay. Multi-generational time is very special times and I am so happy you all had a great time with us. We look forward to welcoming you again in the future. Best regards Claus Larsen General Manager More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel staff are excellent and always remember you. As a platinum member I almost always get an upgrade, and the staff goes out of their way to be helpful. Beds are super comfortable, and room service with no service charge is a great perk. The food in the restaurant is great quality. For an older hotel, the rooms are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for taking the time to review your visit with us and an even bigger thank you for being a Platinum BW Rewards member…we truly appreciate your business and look forward to seeing you again in the near future. Best regards Claus Larsen General Manager More 

Castlegar, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have to say this hotel was a diamond in the ruff. Staff were very friendly, considering the hotel was full and there was tonnes of young dancers there for the Shine festival. Centre courtyard was very relaxing with a center cabana bar and the food was first class. When we needed anything, they were very prompt with their service. Highly... More 

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us. Ah, yes..lots of young dancers this past week and they all had a blast. I am very happy you enjoyed everything we have to offer and look forward to welcoming you back again in the near future. Best regards Claus Larsen General Manager More 

Canada
1 review
3 of 5 stars Reviewed April 17, 2015

decent middle of the road hotel. was there during a hockey tournament so it was quite loud and the noises traveled through the walls and floors. only stayed one night with my dog and didn't have any issues.

Review collected in partnership with Best Western

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for your review and comments of your stay with us. Our hotel is extremely popular due to the resort like feel and atmosphere as well as our facilities, such as the atrium, 2 restaurants, pub and Beer and Wine store, not to mention 2 acres of free parking. Vernon is a busy town and host... More 

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