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BEST WESTERN PLUS Vernon Lodge & Conference Centre

#9 of 21 Hotels in Vernon
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3914 32nd St | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada (Formerly BEST WESTERN PLUS Vernon Lodge & Conference Center)
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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352 Reviews from our TripAdvisor Community

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Traveler rating
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    119
    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Canada
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have stayed here several times over the last 20 years. It is a good basic hotel and we like the restaurant in the inner courtyard. Rooms are ok but we find the lowest level best in the summer because the air conditioning could be better. Helpful front desk staff. Pool looks great for kids.

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Gatineau, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We found our room to be hot and "stuffy" even if the air conditioning was on. The clerk at the front desk was very nice to offer us an upgrade ( bigger room with a balcony overlooking the pool and the restaurant). The restaurant offers a very decent menu and service is good and friendly.

Was this review helpful? Yes 2
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed overnight at the beginning of July, We went to the Enderby dive inn and didn't want to drive home late with the kids so decided to use our airmiles for a night. Great choice. Our 1st room had a Strange smell (105) we wouldn't going to complain but a guy that works there (mananger? )was just happen to... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed at the Best Western in Vernon on July 18, 2015. Our son greatly enjoyed the pool. My husband and I enjoyed the work out room. Our room was on the second floor and even though the hotel was full, our room was very quiet. Our beds were extremely comfortable and had duvets (and not nasty coverlets). The... More 

Was this review helpful? Yes 1
Edmonton, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night passing through Vernon. It is an older hotel but the hotel room was clean and the beds were comfortable.Staff are friendly and helpful. The wi-fi is fast and consistent. Location is very good. Only a few minutes to downtown.

Was this review helpful? Yes 1
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Cold reception, humid room, bland decor. I will avoid this hotel in the future and either head on to Kamloops or Revelstoke should I travel in that direction in the near future. It was one of the least enjoyable hotel stays I've had in a long time.

Review collected in partnership with Best Western

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor, Thanks for sharing your review with us. I truly appreciate your comments and am sorry you didn’t enjoy your stay with. Best regards Claus Larsen General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Although a generally a good facility, there is quite a musty smell that permeates the atrium area. This is likely from the creek that runs through it. This hotel room had likely the most noisy air conditioner ever and I do about 30-50 nights a year in hotels. Although it was warm on arrival the temperature in the facility was... More 

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for sharing your review with us. The centre of our hotel is a living environment in form of an Atrium as well as the BX Creek that runs through it all. This feature is unique and loved by thousands of guests these past 40 years. As with all unique features…it has good sides and bad... More 

Victoria, Canada
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked 2 rooms in this hotel last week on the way back from Calgary. We stayed in one room and our family friend lived in the second room. We all had the worst experience ever. First of all, instead of just authorizing my card for amount, they charged my card for both rooms, where other hotels usually don't make... More 

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for sharing your review with us. Mechanical failures always happen at the worst of times and for us, it was of course during the extreme heat we have “enjoyed” as of late. Yes, the chiller compressors did fail and as this kind of machinery simply can’t be purchased off the shelf at the local hardware... More 

Sidney, Canada
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely suite, comfortable beds and pillows, good service, nice bathroom. Breakfast included with stay was quite good, pool and hot tub were nice. We found it easily from the highway, and it was relatively quiet.

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, All review are truly appreciated and thank you for taking the time to share it with us. I am pleased you found out hotel to your liking and I hope to see you again when travels bring you through Vernon. Best regards Claus Larsen General Manager More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay and everyone has always been very helpful. The Hotel itself is very nice and relaxing after a long day. I have stay here many times and have never had any issues. Rooms are always nice. Quiet nights.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thanks for taking the time to write a review of your stay with us. I truly appreciate your continuing business and I am very happy to see you find our Lodge a comfortable place to hang your hat when in Vernon. We look forward to seeing you again soon Best regards Claus Larsen General Manager More 

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Prices are for 1 room, 2 adults
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