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BEST WESTERN PLUS Vernon Lodge & Conference Centre

#10 of 21 Hotels in Vernon
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3914 32nd St | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada (Formerly BEST WESTERN PLUS Vernon Lodge & Conference Center)
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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BEST WESTERN PLUS Vernon Lodge & Conference Centre
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356 Reviews from our TripAdvisor Community

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Traveler rating
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    64
    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surrey, Canada
Level Contributor
112 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed yesterday NEW

The inner courtyard is full of lush greenery surrounding a small swimming pool. While this looks nice, the problem is that it is enclosed with no air circulation. It can get quite humid in the summer. The Lodge itself is quite old and dated. The restaurant is located in the same courtyard. So if you like a strong smell of... More 

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White Rock, Canada
5 of 5 stars Reviewed 2 days ago NEW

We planned our stay at this hotel as we have stayed there in the past. The view of the garden/creek from our room makes you feel like you are somewhere tropical. The pool is great for the kids. The restaurant meals are larger and a fair price. Rooms are always very clean and welcoming. Staff are all fabulous and make... More 

Review collected in partnership with Best Western

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Kelowna
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I were in Vernon for a concert and decided to treat ourselves to a stay at the Best Western. It was delightful. Our room overlooked the garden and it was immaculate. From the front desk to the restaurant staff and housekeeping we were very pleased with our stay and we both had a great sleep in the... More 

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Victoria, Canada
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here several times over the last 20 years. It is a good basic hotel and we like the restaurant in the inner courtyard. Rooms are ok but we find the lowest level best in the summer because the air conditioning could be better. Helpful front desk staff. Pool looks great for kids.

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Gatineau, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We found our room to be hot and "stuffy" even if the air conditioning was on. The clerk at the front desk was very nice to offer us an upgrade ( bigger room with a balcony overlooking the pool and the restaurant). The restaurant offers a very decent menu and service is good and friendly.

Was this review helpful? Yes 2
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed overnight at the beginning of July, We went to the Enderby dive inn and didn't want to drive home late with the kids so decided to use our airmiles for a night. Great choice. Our 1st room had a Strange smell (105) we wouldn't going to complain but a guy that works there (mananger? )was just happen to... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family stayed at the Best Western in Vernon on July 18, 2015. Our son greatly enjoyed the pool. My husband and I enjoyed the work out room. Our room was on the second floor and even though the hotel was full, our room was very quiet. Our beds were extremely comfortable and had duvets (and not nasty coverlets). The... More 

Was this review helpful? Yes 1
Edmonton, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night passing through Vernon. It is an older hotel but the hotel room was clean and the beds were comfortable.Staff are friendly and helpful. The wi-fi is fast and consistent. Location is very good. Only a few minutes to downtown.

Was this review helpful? Yes 1
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Cold reception, humid room, bland decor. I will avoid this hotel in the future and either head on to Kamloops or Revelstoke should I travel in that direction in the near future. It was one of the least enjoyable hotel stays I've had in a long time.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor, Thanks for sharing your review with us. I truly appreciate your comments and am sorry you didn’t enjoy your stay with. Best regards Claus Larsen General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Although a generally a good facility, there is quite a musty smell that permeates the atrium area. This is likely from the creek that runs through it. This hotel room had likely the most noisy air conditioner ever and I do about 30-50 nights a year in hotels. Although it was warm on arrival the temperature in the facility was... More 

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Centre, responded to this review

Dear Tripadvisor member, Thank you for sharing your review with us. The centre of our hotel is a living environment in form of an Atrium as well as the BX Creek that runs through it all. This feature is unique and loved by thousands of guests these past 40 years. As with all unique features…it has good sides and bad... More 

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