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BEST WESTERN PLUS Vernon Lodge & Conference Center

3.0 of 5 3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
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BEST WESTERN PLUS Vernon Lodge & Conference Center
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BEST WESTERN PLUS Vernon Lodge & Conference Center
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263 reviews from our community

Traveler rating
    75
    92
    45
    32
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Penticton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel many times. The staff are friendly and take the time to ensure you are having a good stay. The food in the restaurant is excellent and of good value. The courtyard view is unique and pleasant as there is a creek running through the inner courtyard.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thank you for your review and comments in regards to your stay with us. I truly appreciate you loyalty and business and thank you even more for your comments about our staff and facilities. We look forward to seeing you again soon. Best regards Claus Larsen General Manager More

Burnaby, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Our stay at the Best Western in Vernon was very enjoyable. The staff were fantastic, very helpful and eager to help with anything. The beds were very comfortable, our room was clean and quiet, and the food in the restaurant was excellent. We will definitely stay there again! Love the atrium too! Our view from our room was awesome!

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thank you for taking the time to review your stay with us. The rooms facing the tropical forest are indeed awesome. My kids always ask me to book one of the rooms with the balcony overlooking the atrium as they love the feel of being in a tropical climate and of course the pool “in the jungle”... More

MILTON
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very pleasant experience on Thanksgiving. Atrium facing room with large balcony was very nice and the king-size bed very comfortable. The restaurant in the atrium was also very good and we had a nice turkey dinner. Breakfast was also very good. All in all a memorable stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thank you for your comments on your stay with us. I had the turkey dinner myself and I can’t but agree with you..it was great and the setting of the restaurant in the tropical forest is just magnificent. Thank you and we look forward to seeing you again in the future. Best regards Claus Larsen General Manager More

Calgary, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel had a wonderful staff and was very clean, which is most of why I'm rating it as high as I am. However, despite being a "non-smoking property", it is an older hotel that has been smoked in. Our room, while very clean, had obviously once been a smoking room at one time. The recent renovation does nothing to... More

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thank you for reviewing your stay with us and especially for the details in your review as this really is very helpful in way of us moving forward. Being 40 years in business this year, we have more or less seen and experienced all the changes in travel behavior and have adapted our policies accordingly and we... More

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Really appreciated the kindness and care that the staff showed, while we had our three dogs stay with us . Also appreciated the restaurant there and the staff there. The hotel was close to the downtown area.

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks you for you review of your stay with us. We have a fantastic team of staff here at the lodge and I really appreciate you taking the time to acknowledge this…and yes, we are absolutely pet friendly and mean it. We look forward to seeing you and your four legged friends back here next time your... More

Vancouver, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel on the highway-like strip in Vernon was better than expected. When you stay at Best Western the trick to is take note of the title - Plus or Premier. This one is a Best Western Plus Hotel and is a well run establishment. The room with 2 double beds was larger than average and with a view to... More

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thank you for taking the time to review your stay with us. The tropical atrium is a very special place and it can certainly make you feel like you are somewhere else, especially if the weather is cold and rainy outside…simply due to the fact that you wouldn’t know it…You should see this place during the holiday... More

Cranbrook, Canada
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This a great place to stay!! It was very clean and very nice rooms. It was pretty quiet except in the mornings when people tend to just let the doors go and then they slam..No fault of the hotel,Its just not hard to use manners and common sense for sure! I also loved that if you if you are staying... More

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Trip advisor member, Thanks for sharing your experience with us. Comments like these really helps us staying the course and improve on our overall guest experience. Go Green and Get Rewarded has now been running for just over 2 years and what started as a trial run is now a very appreciated feature and extremely popular with our guests... More

Kelowna, British Columbia, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were coming to Vernon for a wedding, and decided to book a suite to spoil ourselves. After a few hiccoughs with the original booking, we had a very nice stay. I must say that the greatest Embassador that this hotel has, is Cathy, with the landscaping/plant team. What a wonderful person she is! The room was HUGE and very... More

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to review your stay with us. Our plant team is as you point out amazing and the atmosphere they create with their hard work on our tropical atrium forest as well as the outside landscaping really make this a very special place to stay. We do our best to keep noise... More

vancouver
Contributor
11 reviews 11 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked room 330 the largest suite, there is some king of a mechanical room, the humming will keep you up all night, the manager or owner should use the sofa bed and experience how uncomfortable it is, the beds are very very uncomfortable, we asked for pillows for the sofabed and the delivery came without pillow case, we had... More

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for taking the time to write a review of your stay with us. We take all reviews very seriously and take note of what our guests have to say, hence in your case, I was extremely puzzled as we get a ton of compliments on our beds as to how comfortable they are. I do realize... More

Honolu
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Staff very helpful... Check in and housekeeping. Rooms were very nice. The hotel is situated over the road from Tim Hortons and there is a restaurant 'The Pantry ' on the same side a very short walking distance, which does breakfast starting at 6:30.

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thanks for sharing your review with us. Our staff take great pride in looking after all of our guests and I am pleased you took notice of this as this is what makes it all worthwhile. We look forward to seeing you again soon. Best regards Claus Larsen General Manager More

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Additional Information about BEST WESTERN PLUS Vernon Lodge & Conference Center

Address: 3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Vernon
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Vernon Lodge & Conference Center 3*
Number of rooms: 124
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Also Known As:
Best Western Vernon Hotel
Vernon Best Western

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