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All 20 Vernon hotels

BEST WESTERN PLUS Vernon Lodge & Conference Center

3.0 of 5 Hotel   |   3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
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Ranked #9 of 20 hotels in Vernon
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A recent review
4 of 5 stars reviewed yesterday
Slint1 Squamish, Canada
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239 people have reviewed this hotel

Traveler rating
    67
    81
    43
    30
    18
See reviews for
80
58
10
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Squamish, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

While the hotel is a bit outdated, the service we received was 5 star. I've never experienced such amazing staff. The A/C was broken in our room. Within 15 minutes we (wife, 2 year old and dog) had been transferred to a "family" room. EVERYONE I encountered in this situation was professional and courteous. Pat was exceptional. He made our... More

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for your review of your experience with us. I have always said that customer service is King and I am so pleased my staff came through for you and made your stay a memorable experience. Our staff love going the extra mile and to read your review is only a manifestation of what I have been... More

Sandpoint, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is one of best Best Western Hotel's I have stayed in. Extremely clean and wonderful staff. We received an upgraded room overlooking the pool and garden area. Would highly recommend and stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us. I am truly glad you enjoyed your stay and we look forward to seeing you again soon. Best regards Claus Larsen General Manager More

Toronto, Canada
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is a bit off the beaten path, you're 15 mins from pretty much anything though... tricky to get in to, but ample parking A bit dated, but hotels such as this have been around a long time, and there's a reason for that. Rooms were quiet, functional, and wifi available. Restaurant was alright, especially if you didn't want to... More

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for sharing your review with us as well as your comments We celebrate our 40th birthday this year and we are working hard at upgrading our facilities all the time and new things are on the horizon for this fall. We look forward to welcome you back next time you are in town. Best regards Claus... More

Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

At first glance this hotel does not look impressive. That is, until you get inside and see the beautiful central courtyard....very nice place to hang out, complete with a very nice bar and restaurant. The suite was very nice, well appointed and clean, the only fault was a less than robust central air conditioning system. The room was a bit... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for sharing your review with us. I am glad you had a great stay and enjoyed our tropical atrium and its facilities. We hope to see you back again on your next trip Best regards Claus Larsen General Manager More

Vernon, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

We recommend this Hotel! The GREAT STAFF, from checking in, and the Front Desk Staff, are amazing! to room service, to housekeeping, ! Staff, is friendly, helpful and accomodating. The Rooms, are so clean, the Food is incredible, ! We will never stay anywhere else! 3 women in one Room! Perfect, we all had such fun.!

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, WOW, it certainly sounds like you had a blast and I truly appreciate you letting me know of the great experience you had staying with us. We hope to see you all back again soon. Best regards Claus Larsen General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Rooms are dated, beds are not comfortable. Was booked for 2 nights, left after the first. I wouldn't recommend staying here when there are so many other newer and cheaper accommodations in Vernon. Most rooms seem to surround a central courtyard that is home to the pool and the restaurant. On the upside, the butter chicken and fish and chips... More

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for your comments on your stay with us. Sorry you left but I do hope you found something nearby that was newer and cheaper as well as enjoyed your time here in Vernon and area. Best regards Claus Larsen General Manager More

New Westminster, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow! I won customer of the day award and got upgraded at no cost! What a great surprise. The clerk who booked me in was very nice and excited for me - not so when checking out. It was 'old hat' for this one. Room was very nice. I'd go back again.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us. Guest of the day indeed…that is great and I am pleased you enjoyed everything that came with it. Thanks for the check-out comment..I will look into this…much appreciated. We look forward to see you again soon Best regards Claus Larsen General Manager More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Is it a good hotel, to make a stop during your trip or to know Vernon and Kelowna. Bad thing: Pool size very small, but good for kids. hot tub very small it is like a hole and with all the clorine the put into it, the smeel of clorine is very strong, but the lobby, restaurant and pool area... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for taking the time to review your stay with us. I am glad you enjoyed your stay and experienced the cool atmosphere of our tropical atrium inclusive of the various facilities that lies within. We hope to welcome you back when you next pass through our region. Best regards Claus Larsen General Manager More

Calgary, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice, easily-accessed hotel on Highway 97, in the heart of Vernon. Nice atrium for breakfast, next to the pool and hot tub area but separated by lots of plants. Rooms are spacious and very clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us, but more so for staying with us. We have been around for a very long time and you ask anyone around here..they all have a story from the lodge with the tropical atrium and the creek running though it all. Again, thank you and we hope to see you next... More

Edmonton, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Upon check-in my husband and I let the Front Office staff know that our room charges were going to be covered by another person, and the woman who was working unprofessionally huffed and puffed that she didn't have the information she needed in order for us to check in. I know exactly what document she needed and let her know... More

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for sharing your comments with us in regards to your stay. There are several ways in which a guest can check into a hotel without having to leave his/her credit card but at the end of the day we need to have some guarantee of payment as well as damage deposit in place. If another party... More

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Additional Information about BEST WESTERN PLUS Vernon Lodge & Conference Center

Address: 3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Vernon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Vernon Lodge & Conference Center 3*
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Also Known As:
Best Western Vernon Hotel
Vernon Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Vernon #2 Business Hotel in Vernon
Hotel Class
Official Description (provided by the hotel)
Three story tropical atrium with natural creek running thru center of hotel. 124 Deluxe guest rooms and suites with many overlooking the garden courtyard, all with complimentary high speed wireless internet. Full service hotel with an indoor pool, hot tub, fitness centre and liquor store.Free ample parking. Branches Cafe, BX Creek Bar & Grill and Checkers Bar & Grill. Conference facilities for up to 700. ... more   less 
Number of rooms
124

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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