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All 20 Vernon hotels

BEST WESTERN PLUS Vernon Lodge & Conference Center

3.0 of 5 Hotel   |   3914 32nd Street, Vernon, British Columbia V1T 5P1, Canada
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63%
Ranked #8 of 20 hotels in Vernon
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
newlymarried2014 Vernon, Canada
  • Reviews (222)
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222 people have reviewed this hotel

Traveler rating
    61
    77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Vernon, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We held our wedding reception at the Vernon Lodge Ballrooms. It was beautiful. All of our guests had nothing but good things to say about the ballrooms, the food and the service provided was amazing. I would recommend this place for any kind of event. My children had a blast at the pool, and the family suite was a great... More

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Vancouver, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel to attend a wedding. Fantastic & friendly service upon arrival . . . especially Andrew. Great fun in the pub & good food. Restaurant was very pretty with all the plants & staff was fantastic. Great housekeeping staff as well. Highly recommend this hotel.

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alberta
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We just came back after staying in Vernon for 3 days. The location is great, right on Highway 97 which is very convenient. A couple of blocks from 30th Avenue, Polson Park. Check-in was seamless. Our room keys were waiting for us, it was done in a minute. We stayed on the first floor, pool side. Our room was across... More

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Calgary
Top Contributor
65 reviews 65 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

If I rated this motel based solely on the staff it would get 5 stars. The front desk staff are great. But there are other considerations. One was the creek that runs through the dining room. While many would think it unique, and a generator of positive ambience, I saw it as a generator of humidity that could be felt... More

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

This place was reasonable, incredibly clean, with fabulous, attentive staff. We felt so welcome everywhere - at breakfast, in the lovely pool, housekeeping, at the delicious restaurant (ask for Matt!) and nothing was too much trouble for anyone. Absolutely loved it. The beds and pillows were very comfortable.

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to review your stay with us. It warms my heart to hear your comments as this is all we strive to achieve through training and as always a smile. Thank you and we hope to see you again soon. Best regards Claus Larsen General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Went to the hotel the second time for three nights. Tracy and the whole staff was great and helpfull including the stuff of BX Creek restaurant. The View is great with a running creek and indoor pool. It was amazing how kids wake up and peek out the balcony to see fishes swimming on the river. The place is also... More

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, I am really happy you guy’s had a great stay and yes, for kids, this place can seem almost magical…oh to have the imagination of a 5 year old. I will make sure to pass on your comments to all of staff and again, thank you for taking the time to review your stay with us. Best... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

When we booked we were told our room would be river view...so we thought we would be on a quiet side of the hotel and have a view of a river. Upon arrival the gal at the front front desk says we are bottom floor, pool side. Little did we know the "river" just runs through the inside do the... More

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for your review and comments in regards to your stay. We have a river running through the hotel and I can only apologize for you not being given a proper explanation as well as given the option of a quiet room. I have since spoken with our front desk team and reiterated the importance of... More

Beaumont, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed here before and it is always a pleasant stay with excellent service. The price is reasonable and this time we were the guests of the day and were up graded to a king suite. Our grandson who was also with us just went WOW,WOW.

Review collected in partnership with Best Western

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to review your stay with us. I am truly appreciative of you coming back to stay with us and I am pleased that we were able to impress you grandson. Thank you for your continued loyalty and we look forward to seeing you again soon. Best regards Claus Larsen General Manager More

Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently had two separate stays at the Lodge and were totally satisfied. Being chosen Guest of the Day on our first stay was a wonderful surprise and even though our suite faced the atrium, it was absolutely quiet (the bedroom was at the back and had separate doors from the rest of the suite). If you are looking for... More

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for your review and comments in regards to your most recent stay with us. The Vernon Lodge is such a diverse facility and we have something for everyone and choosing what fits you is certainly key. Our front desk staff are always happy to help you find exactly what you are looking for and will... More

Nanaimo
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We'll think again before staying at a Best Western with an inside atrium pool with rooms facing toward the pool. While we appreciated the lovely staff who checked us in and the good restaurant.... The pool policy needs to be changed or at the very least monitored better. We are retirees who were tired from traveling and tried to sleep,... More

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to review your stay with us and I certainly thank you for your comments in regards to our pool area. The inside facing rooms are extremely popular with all market segments due to the nature of the tropical atrium, pool and restaurant features that lies within this area and we always... More

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Additional Information about BEST WESTERN PLUS Vernon Lodge & Conference Center

Address: 3914 32nd Street, Vernon, British Columbia V1T 5P1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Vernon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Vernon Lodge & Conference Center 3*
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Also Known As:
Best Western Vernon Hotel
Vernon Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Vernon #2 Business Hotel in Vernon
Hotel Class
Official Description (provided by the hotel)
Three story tropical atrium with natural creek running thru center of hotel. 124 Deluxe guest rooms and suites with many overlooking the garden courtyard, all with complimentary high speed wireless internet. Full service hotel with an indoor pool, hot tub, fitness centre and liquor store. Complimentary served breakfast, Free ample parking. Branches Café, BX Creek Bar & Grill and Checkers Bar & Grill. Conference facilities for up to 700. ... more   less 
Number of rooms
124

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