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All 20 Vernon hotels

BEST WESTERN PLUS Vernon Lodge & Conference Center

3.0 of 5 Hotel   |   3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
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62%
Ranked #9 of 20 hotels in Vernon
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A recent review
3 of 5 stars reviewed 2 days ago
Pachinto17 Montreal, Canada
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244 people have reviewed this hotel

Traveler rating
    70
    81
    44
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Montreal, Canada
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I picked this hotel for being close to a customer I was visiting in Vernon. Upon arrival (9 PM) the front desk clerk that welcomed me was not very helpful. First, was unable to let me know that they had an elevator, I had to ask it. Second the elevator was on the total opposed side of my room so... More

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Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location is central to anything you need in Vernon, but the thing that sets this hotel apart from all others is the staff and the service. From Front Desk to Bellman to Housekeeping to the Restaurant or Bar, every staff member I encountered had a great "can do" attitude. They all really went out of their way to make... More

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Victoria, Canada
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

When booking this hotel, we were offered a poolside or creekside room. We paid extra for a poolside, imagining catching a few rays by the pool after what we knew was going to be a long long day. However, there is no lovely outdoor pool here, though Vernon is in the "sunny Okanagan" - it's a tired old courtyard style... More

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Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived after a very long day on the road to friendly staff who just couldn't do enough for us, and a room that perfectly suited our needs. We stayed in a room on the top floor with a courtyard view. These rooms are kept quite scented, I think to cover the smell from the pool. If you have any... More

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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

To start with, I am not a fan of lower-mid level chain hotels (at all). I find that they tend to lack the personal charm and staff commitment to excellence of many of the smaller independent hotels. This said, THIS hotel proves me wrong. The nondescript exterior adeptly conceals the oasis that awaits you inside. The central atrium is a... More

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Squamish, Canada
1 review
4 of 5 stars Reviewed 1 week ago

While the hotel is a bit outdated, the service we received was 5 star. I've never experienced such amazing staff. The A/C was broken in our room. Within 15 minutes we (wife, 2 year old and dog) had been transferred to a "family" room. EVERYONE I encountered in this situation was professional and courteous. Pat was exceptional. He made our... More

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for your review of your experience with us. I have always said that customer service is King and I am so pleased my staff came through for you and made your stay a memorable experience. Our staff love going the extra mile and to read your review is only a manifestation of what I have been... More

Sandpoint, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is one of best Best Western Hotel's I have stayed in. Extremely clean and wonderful staff. We received an upgraded room overlooking the pool and garden area. Would highly recommend and stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for reviewing your stay with us. I am truly glad you enjoyed your stay and we look forward to seeing you again soon. Best regards Claus Larsen General Manager More

Toronto, Canada
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is a bit off the beaten path, you're 15 mins from pretty much anything though... tricky to get in to, but ample parking A bit dated, but hotels such as this have been around a long time, and there's a reason for that. Rooms were quiet, functional, and wifi available. Restaurant was alright, especially if you didn't want to... More

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GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for sharing your review with us as well as your comments We celebrate our 40th birthday this year and we are working hard at upgrading our facilities all the time and new things are on the horizon for this fall. We look forward to welcome you back next time you are in town. Best regards Claus... More

Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

At first glance this hotel does not look impressive. That is, until you get inside and see the beautiful central courtyard....very nice place to hang out, complete with a very nice bar and restaurant. The suite was very nice, well appointed and clean, the only fault was a less than robust central air conditioning system. The room was a bit... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, Thanks for sharing your review with us. I am glad you had a great stay and enjoyed our tropical atrium and its facilities. We hope to see you back again on your next trip Best regards Claus Larsen General Manager More

Vernon, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We recommend this Hotel! The GREAT STAFF, from checking in, and the Front Desk Staff, are amazing! to room service, to housekeeping, ! Staff, is friendly, helpful and accomodating. The Rooms, are so clean, the Food is incredible, ! We will never stay anywhere else! 3 women in one Room! Perfect, we all had such fun.!

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor member, WOW, it certainly sounds like you had a blast and I truly appreciate you letting me know of the great experience you had staying with us. We hope to see you all back again soon. Best regards Claus Larsen General Manager More

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Additional Information about BEST WESTERN PLUS Vernon Lodge & Conference Center

Address: 3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Vernon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Vernon Lodge & Conference Center 3*
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Also Known As:
Best Western Vernon Hotel
Vernon Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Vernon #2 Business Hotel in Vernon
Hotel Class
Official Description (provided by the hotel)
Three story tropical atrium with natural creek running thru center of hotel. 124 Deluxe guest rooms and suites with many overlooking the garden courtyard, all with complimentary high speed wireless internet. Full service hotel with an indoor pool, hot tub, fitness centre and liquor store.Free ample parking. Branches Cafe, BX Creek Bar & Grill and Checkers Bar & Grill. Conference facilities for up to 700. ... more   less 
Number of rooms
124

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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