BEST WESTERN PLUS Vernon Lodge & Conference Center (British Columbia) - Hotel Reviews

Also Known As:: Best Western Vernon; Best Western Vernon Hotel; Vernon Best Western

Address: 3914 32nd Street, Vernon, British Columbia V1T 5P1, Canada

Phone Number:

Region: Canada > British Columbia > Okanagan Valley > Vernon

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Vernon

Price Range: $$

Official Description (provided by the hotel):: Three story tropical atrium with natural creek running thru center of hotel. 124 Deluxe guest rooms and suites with many overlooking the garden courtyard, all with complimentary high speed wireless internet. Full service hotel with an indoor pool, hot tub, fitness centre and liquor store. Complimentary served breakfast, Free ample parking. Branches Café, BX Creek Bar & Grill and Checkers Bar & Grill. Conference facilities for up to 700. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Best Western, Otel, Olotels, Cheap Tickets, Priceline, Expedia, Hotels.com and HotelsClick so you can book your BEST WESTERN PLUS Vernon Lodge & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Spyrosie

Coquitlam, Canada

1 review

“Outstanding Customer Service”

Reviewed May 15, 2013 NEW

I was recently involved in organizing a weekend conference in Vernon and the majority of attendees stayed at the Best Western Vernon Lodge. The rooms were clean, the food was great, but the customer service was by far the most outstanding. I would especially like to thank Tracey Kiss and all the employees at the Front Desk for their patience... More

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Dear Trip Advisor Member, Thank you for taking the time to express your view on our facility and especially the performance of our staff. We constantly look at ourselves and try to get better and I am extremely happy to hear it’s paying off. Its spring time here in Vernon and the Atrium is in its glory with the BX... More

Rocheshunt

Vancouver, Canada

Contributor

18 reviews

13 hotel reviews

Reviews in 13 cities

13 helpful votes

“Good value.”

Reviewed May 13, 2013

My family and I recently stayed at this hotel and it is delightful to sit in the atrium around the pool - indoors. It is a family hotel, a little bit tired, but having some upgrades which didn't interfere with our stay. The staff were helpful and courteous. The conference facilities were very nice, however there was no elevator to... More

Dear Trip Advisor Member, I am truly pleased you enjoyed your stay here with us. Yes, we are currently doing a variety of upgrades around the hotel and as always we try to keep any renovations a minimum disturbance to our guests. We are currently a third way through upgrading all of the guest bathrooms with new vanities, granite counter... More

powdergiant

Senior Reviewer

9 reviews

9 hotel reviews

Reviews in 9 cities

23 helpful votes

“Great for business or relaxation”

Reviewed May 11, 2013

Vernon is an outstanding town. Nestled amongst 3 warm summer lakes, this city is great! I've been visiting throughout the last month on business, staying at the Best Western Plus Lodge and have found it excellent. The hotel is within walking distance (4 blocks) of the main "downtown" area, which includes a decent selection of bars, restaurants and niche shops.... More

Dear Trip Advisor Member, Thanks for your review. Vernon is one of those hidden and sometimes forgotten gems in The Okanagan Valley and I’m happy you have discovered all we have to offer our visitors. Ah Yes, the BIG Chairs….We have two of these and yes, they can make any really big person look “Tiny”..over the past 30 years I... More

daniellestudenttrip

Vancouver, British Columbia, Canada

“Best Western Vernon Lodge - Above & Beyond”

Reviewed May 10, 2013

I stayed at Best Western PLUS Vernon Lodge & Conference Center for a week and a half while in town for work and had an incredible experience. The staff were amazing and went above and beyond to ensure I felt at home during my stay: always smiling, friendly, approachable and quick to make changes to accommodate my needs: Shout out... More

Dear Trip Advisor Member, Thank you for taking the time to review your stay with us. Our staff is our biggest asset and they take great pride is all they do and I will make sure they all get to know how you felt they treated you. The included breakfast is a new initiative for us and I am very... More

Rae1967

White Rock, Canada

Reviewer

3 reviews

3 hotel reviews

Reviews in 2 cities

“Best Western - Vernon”

Reviewed May 7, 2013

I requested a room near elevator when I first booked, then when I confirmed, then when they sent me the confirmation email. I didn't get a room near the elevator. The front doors were full of finger prints whenever I passed through them. Washrooms in rooms are small. Staff were very friendly and helpful when I had questions. Rooms were... More

Dear Trip Advisor Member, Thank you for taking time out of your day to review our performance. We always take requests and try our hardest to make sure all requests are met, but sometimes, especially when the hotel is full, it just isn’t possible and I hope you still had a great stay with us even though we were not... More

tdmy

Surrey, Canada

15 reviews

4 hotel reviews

Reviews in 7 cities

4 helpful votes

“Looks like a hole in the wall but it is very nice”

Stayed here for a lacrosse tournament. The hotel was reasonably priced. The food was good. The bar was very good and hopping. The pool for the kids was very nice. Breakfast was included and the fresh fruit was actually fresh fruit. All in all a great find.

See 2 more reviews by tdmy for Vernon

Dear Trip Advisor Member Thank you for taking the time to review our property. We constantly work very hard to stay competitive in today’s market and to ever increase the service to our guests. Our newly introduced included breakfast is just one of those initiatives and I really appreciate the fact that you noticed the products we use are indeed... More

M H

Lake Country, Canada

“Lions Dist D Spring Conference April 12th &13th”

Reviewed April 21, 2013

No matter if you are a single traveler or hosting a Conference of 300 The Vernon Best Western Conference Centre was absolutly amazing. The complete staff from the Conference & Catering Manager to Front Dest and best of all the Banquet Manager and staff went well above and beyond to make sure that all went well, even when we had... More

Dear Tripadvisor member, It was a true pleasure having you meet and stay with us. I thank you for all of your praise and will make sure to pass it along to the entire staff. We look forward to seeing you again in the future. Best regards Claus Larsen General Manager More

Lenore495

Kelowna, British Columbia, Canada

“Great Conference Center”

Reviewed April 15, 2013

This is a great facility for a conference or group. I recently attended a Lion/Lioness Conference at this Hotel. Reservations were made for a group of 20. We were provided with 10 rooms in one area near the stairway to the conference, restaurant and lobby. Check in was the smoothest at any conference i have attended. I enjoyed a delicious... More

Dear Trip Advisor Member, Thank you for your review. I truly appreciate your comments and I will make sure the entire staff get the credit they deserve. Thank you for choosing to host your conference with us and we shall look forward to seeing you all again in the future. Best regards Claus Larsen General Manager More

Elaine R

“Get Away!”

Reviewed February 8, 2013

The room was very nice and clean. The service in the bar and grill was slow. The breakfast was a bad experience. It took a long time to get our food and when we did it was not what we ordered. We sent it back and then had to wait another 10 to 15 minutes for the food we had... More

Review collected in partnership with Best Western

Dear Tripadvisor member, Thank you for taking the time to review your stay with us. I truly apologize for your disappointing experience at breakfast during your stay. This program is new to us and we are experiencing a few kinks here and there due to the complexity of going with a freshly made to order breakfast rather than the normal... More

melbos

Vernon, Canada

6 hotel reviews

“Got kids? Get this!”

Reviewed January 16, 2013

If you have a family with kids it's a sure hit for quick access to the pool, get a room with pool access, it's a little more but great if you have kids that continually want to go to the pool or if you like to go in and get out! It's has less privacy -if you like your curtains... More

See 6 more reviews by melbos for Vernon

Dear Tripadvisor Member, Thanks for your review of our hotel. As a Father of two, I totally agree with you in selection of room type and location..it’s ideal and very popular. Breakfast was something we added in late November and it has been received with much applause by our guests, especially since it’s a served hot breakfast and not the... More

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BEST WESTERN PLUS Vernon Lodge & Conference Center Hotel

BEST WESTERN PLUS Vernon Lodge & Conference Center

107 reviews from our community

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