We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Vernon Lodge & Conference Center

3.0 of 5 3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
GreenLeadersBronze level
BEST WESTERN PLUS Vernon Lodge & Conference Center
Professional photos View all
Browse nearby
BEST WESTERN PLUS Vernon Lodge & Conference Center
Write a Review

279 reviews from our community

Traveler rating
    79
    99
    50
    32
    19
See reviews for
90
70
13
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (34)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (46)
All months
Lake Country, British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The Hotel was beautifully decorated for Christmas with lots of lights. The front desk staff were awesome even with the fact that we had no reservation. We had our dinner in the solarium restaraunt by the creek that flows right through it. Again the Christmas decorations were beautiful and not overdone. The room was clean and the bed comfortable but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Vancouver, B.C.
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night. Was a very nice hotel. The staff was very friendly. They checked me in quickly, and I had a sign up that said i was the Guest of the Day. Was a nice touch. Room was very nice. I had a king bed with a Jacuzzi tub in the room. Was upgraded due to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kelowna, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

This USED to be the nicest hotel in town, but others surpass The Vernon Lodge now. Rooms need renovating badly. Not just new linens - rooms lack soundproofing, modern heat/ac controls, bathrooms are sadly worn - tubs no longer look or feel clean, just dull and dirty. Attended a catered event and ate in the pub - food overall just... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for reviewing your stay with us, it is comments like these that helps us in planning for the future and get better at what we do and how we do it. We have over the past year and a half been renovation all around the hotel but I suspect that the room you stayed in... More 

Vernon, Canada
1 review
5 of 5 stars Reviewed 1 week ago

What an amazing experience at this hotel. It may be a little older of a building but from the minute i walked in and saw my name on a poster with "guest of the day" to my wonderful experience in the lounge for dinner this hotel went above and beyond in the customer service experience. As a frequent business traveler... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for reviewing your stay with us. Wow, this really goes to prove that “The Little” things make a “Huge” difference and I thank you for pointing this out to us…we know it, but it is always great to hear it from our guests. I am very happy you enjoyed your special stay and we hope... More 

Kamloops, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff were very friendly and helpful. lobby was decorated well, garden/pool area very impressive. Restaurant staff were exceptionally good, Food was fantastic at a reasonable price. Room was good, bed comfortable, overall a good experience and good value for money.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank for your comments about your stay with us, it is very much appreciated and I am truly glad you had an enjoyable stay with us. We hope to see you again soon. Best regards Claus Larsen General Manager More 

British Columbia, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unfortunately the Lodge is resting on it's laurels of being centrally located. The facility has begun to look shabby and worn, and the restaurant food isn't up to par for what is expected for "like" accommodation. While the dining courtyard is pretty at a glance, around the pool, you cannot escape the smell of chlorine whilst eating. The foyer is... More 

Was this review helpful? Yes 1
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for your detailed review of your stay with us. We are by no means resting on our laurels as we constantly upgrade our facility whether it is up front where it is visible of behind the scenes for your comfort…but not visible. Just in the past 2 years we have laid new carpets, installed an... More 

canada
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its the nicest hotel in town but not the nicest hotel in the Province. Nice and clean. Hallways smell like an old vegas hotel. Pub is a great place to watch sports with your normal pubfare. There is surprisingly lots of locals who hang out in the pub. The best part of the hotel is the restaurant in the garden... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for reviewing your stay with us in such detail. I am glad you enjoyed the food in the pub and the restaurant and please let me put your mind at rest in saying that our Chef isn’t going anywhere…as a matter of fact he only recently took over this position and has put together a... More 

Vancouver BC
Top Contributor
54 reviews 54 reviews
10 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We usually opt for quaint and quirky B&Bs but none had vacancies when we arrived in Vernon. But this hotel was a great alternative and would recommend it to anyone travelling through. The food was the best we found in town other than Tita's Italian - which they recommended when they had an event one night. Staff were extraordinarily helpful... More 

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank for reviewing your stay with us. I am glad you found our staff helpful and that they were able to accommodate all of your requests in order to make your stay a memorable one. We look forward to seeing you again soon. Best regards Claus Larsen General Manager More 

Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had breakfast at the resturant today and although the setting was lovely the food was horrible! The coffee was the worst I have had, the harsh browns burnt and the hollandaise sauce was brutal! I would recommend the Pantry next door and maybe drinks here as the setting is unique.

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for reviewing your stay with us. As our breakfast is normally very highly regarded by our guests, this comes as a surprise and a concern and hence I will be looking into what happened in this instance. Thank you for bringing this this to my attention and I hope your experience next time will be... More 

Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2014

the room and furnishings were adequate. Vernon is not a very exciting place to visit so there is not really much that can be done to make the experience more exciting. the hotel was fine and as good as any other in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMClausLarsen, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review

Dear Tripadvisor Member, Thank you for reviewing your stay with us. Vernon is a fantastic city to live in and we are very fortunate to have the entire Okanagan Valley at our door step and I think if you look a little deeper into what Vernon has to offer you might end up agreeing with me. If and when your... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Vernon Lodge & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Vernon Lodge & Conference Center

Address: 3914 32nd Street | Vernon, British Columbia, Vernon, British Columbia V1T 5P1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Vernon
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Vernon Lodge & Conference Center 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Orbitz, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN PLUS Vernon Lodge & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Vernon Hotel
Vernon Best Western
Hotel Style:
#1 Green Hotel in Vernon
#2 Business Hotel in Vernon

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Dining (2)
Viewed
Room/suite (5)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (3)
Viewed
View from room (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (13)
Viewed
View from room (3)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay