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Sparkling Hill Resort

#2 of 21 Hotels in Vernon
Certificate of Excellence
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888 Sparkling Place | Predator Ridge, Vernon, British Columbia V1H 2K7, Canada
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1 room 1 guest
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Sparkling Hill Resort
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1,143 Reviews from our TripAdvisor Community

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Traveler rating
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    260
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (479)
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    (1143)
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    (256)
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    (253)
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Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We utterly enjoyed the relaxing views from our room and from anywhere else in the hotel. It was a good choice to stay there mid-week as the resort was not crowded and we had the pool and fitness facilities for ourselves, for hours. I was a bit sceptic about the hotel service after reading some reviews, but my experience was... More 

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Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After reading the last number of reviews of Sparkling Hill Resort we were concerned about our upcoming stay--- although reading between the lines of those reviews I wondered how accurate the comments would be-- something that one always has to factor into the reviews. Arriving Aaron greeted us and could not of been a better ambassador for the resort. Looked... More 

Was this review helpful? Yes 1
White Rock, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My friend and I stayed at Sparkling Hills this past weekend and had a really mixed experience. We arrived at the hotel right at the available check in time, there was somewhat of a line but we were able to check in quite quickly and the front desk staff were very pleasant and helpful. The room we had was really... More 

Was this review helpful? Yes
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

We appreciate you taking the time to provide us with your feedback. I am delighted to hear that you found the front desk staff to be pleasant and helpful and your room to be comfortable and really nice. We are very fortunate to be surrounded by such beauty! Most of our rooms have mini bars in them which do not... More 

Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Oh my gosh I will never stay at this resort again. The sales associates are so incredibly rude and condescending, its clear that they like to make assumptions about people and have a certain "type" they are willing to cater to, despite the fact that you're spending tons of money at the resort as well. Even in an email conversation... More 

Was this review helpful? Yes 4
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for taking the time to provide us with your review. I am disappointed to hear of your experience. Our Sales Associate whom you were in conversation with has provided me with copies of the correspondence that occurred between the two of you. I truly apologize if you felt any unwillingness to accommodate or that at any point in... More 

Sherwood Park, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Admittedly, expectations were high for the Sparkling Hill Resort Spa (didn't stay in the hotel) but it was definitely a hit and miss experience. Hits: the spa itself is beautiful and well-appointed. The views from the infinity pool and the Serenity Room were breathtaking. My facial included a complimentary eyebrow "clean up" ... a nice extra. The products used in... More 

Was this review helpful? Yes 3
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Annette, Thank you for your review! I am delighted to hear that you enjoyed the spa and the beautiful views surrounding us! It is wonderful that you found the staff to be pleasant and the products in your facials to be very good, we use La Biosthetique! I am however, sorry to hear of the areas that left you... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Duped into thinking this was a 5 star because of the prices but it's more like a 3. No bar. No room service menu. Mini bar fridge is empty. We brought our own wine - luckily. Cheap soap and bathroom doors. Carpet is dirty in room. No coffee maker in room. 1990 cordless phone in room. Phone was dirty. Food... More 

Was this review helpful? Yes 4
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for taking the time to provide us with your review. I am sorry to hear that you were disappointed with your experience with us! We do have our Barrique & Java which turns into a lounge/bar area in the evening and there is also room service available daily until 9:30pm I am so sorry that this was missed!... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Resort hotel 5*, room 5*, service 5*, Breakfast 3 *, Breakfast Service 4.5*, Dinner 1*, Dinner service 0*, Drive to Vernon 20 mim. choice in food and chipper. Staff are very Nice and Friendly. DINNER STAFF ARE ARE AFTER RICH People Only.

Was this review helpful? Yes 1
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for taking the time to provide us with your feedback. I am delighted to hear that you found the resort, the room and service to be exceptional! I am however concerned to hear of your Food & Beverage experience based on your ratings. If you are willing to share any more detailed feedback regarding this so I can... More 

Subaru, Papua, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We stopped by the Resort to view the facility and decided to have lunch in the cafe. It was not very busy but we waited more than 15 minutes for a server to approach the table. We were asked whether we wanted water and we replied 'yes' and then waited and waited with no water or service appearing. After a... More 

Was this review helpful? Yes 1
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Deanne, Thank you for your review. I am appalled and extremely disappointed to hear of your experience in Barrique & Java. This is simply unacceptable and most certainly not our standard, I do apologize for this unacceptable behavior, I will review this with our Restaurant Manager immediately. Thank you for sharing this feedback and providing us with the opportunity... More 

Burnaby, Canada
1 review
3 of 5 stars Reviewed 1 week ago

So we checked in Sunday night for our mini honey moon where the concierge advised my husband "Next time we come they can do something special" My question is this is our honeymoon now why not do something special now? We stayed two nights and our bed sheets were not changed after the first night despite them being obviously dirty.... More 

Was this review helpful? Yes
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Amita, Thank you for providing us with your review! Congratulations on your recent marriage! I am sorry to hear that we were not able to do anything special for you during this visit. We do try to advise guests with the tent card on their bed upon arrival that we will change the linens during their second full day... More 

Vancouver, BC
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have always wanted to stay here, so we decided our mini-moon was the perfect chance for it! It's one of the most luxurious hotels I've stayed at, the steam rooms, saunas, and pools were amazing, and the hotel room was magnificent. The VIEW was incredible, along with the huge soaker tub and shower. We got the BC locals deal... More 

Was this review helpful? Yes
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Tracy, Congratulations on your recent wedding! What an exciting time this must have been! We feel so special that you picked us for your mini-moon! I am delighted that you had such an excellent time with us and were able to take full advantage of all of the complimentary amenities. We are extremely fortunate to be surrounded by such... More 

Hotel Review Summarization

What travelers say

  • Steam room(11)
  • Predator Ridge(9)
  • Cold sauna(5)
  • Infinity pool(3)
Questions? Get answers from hotel staff and past guests. Ask a question

464 photos of this hotel

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Hotel & grounds (3)
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