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The Oswego Hotel

Certificate of Excellence
500 Oswego Street, Victoria, British Columbia V8V 5C1, Canada
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The Oswego Hotel
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Ranked #7 of 58 Hotels in Victoria
Certificate of Excellence
A recent review
4 of 5 stars reviewed today
sarah s San Diego, California
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855 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed today NEW

we decided to take a trip to victoria on the weekend before my husband's workshop in seattle. we booked our round-trip ferry with car, hotel (one night stay), and tickets to craigdarroch castle and butchart gardens through black ball ferry line, which we thought was a pretty good deal. we took the first departure from port angeles and after our... More 

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Anaheim, California
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Located on a quiet street, the hotel is clean and well kept in spite of its modest appearance. It has a full kitchen with a microwave, and utensils, pots and pants. It is at a walking distance to the pier. Their a/c system however was not up to par on the first nite, but the prblem was fixed on subsequent... More 

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Seattle, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

Came to Victoria to see Butchart Gardens in the late spring. This hotel is in a perfect location, within walking distance to everywhere we wanted to go in town. We felt safe walking at night back to our hotel after dinner. Hotel staff were pleasant, polite, and helpful. The 1 bedroom premium suite on the 9th floor offered great views... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

My family and I at the Oswego with my family for 2 nights in May. I should have had a sense that service would be wanting when I first booked the hotel about 3 months in advance. I had booked by phone, and was told by the reservation staff that I was going to receive an email confirming the reservation... More 

Was this review helpful? Yes 3
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review

Thank you for choosing to stay at the Oswego. My apologies for you encountering any dissatisfaction during your stay with us. I have verified with my Guest Services manager that a confirmation was emailed each time to you. I am unable to confirm why the first one didn't reach you. We advertise and guarantee that check in time is at... More 

Senior Contributor
37 reviews 37 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our stay was at the end of a 3 week road trip down the west coast to San Francisco. It was a beautiful end to our adventure. Our room had a beautiful balcony overlooking the Straits of Juan de Fuca and the Olympic Mountains in Washington state. Having a full kitchen was a tremendous asset for us. We found the... More 

Was this review helpful? Yes 2
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review

Thank you for your review and we are so pleased that you enjoyed the hotel, service and location. Yes many of our guests enjoy the location being on the quieter side of the inner harbor and very close to the Black Ball ferry. We recognize that there are many hotels to choose from in Victoria and we appreciate all of... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

It was a nice clean hotel, carpet could be cleaned or changed,staff friendly BUT they were testing the fire alarms in the suites the day we checked in. I let them into the suite once, an hour later they knocked and three men barged in! This was totally inappropriate and unproffesional. When I let the front desk know of the... More 

Was this review helpful? Yes 1
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review

Thank you for choosing to stay at the Oswego this past week. Yes we did have our annual hotel fire inspection during your stay. Whilst we recognize this could cause an inconvenience for our guests, their safety is very important to us and we are required to have this fire inspection to ensure our fire systems are performing 100%. We... More 

Seattle
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a nice little boutique property. Probably the most comfortable bed I have ever slept in. It is within walking distance to the Victoria Clipper and close to other restaurants. Nice little kitchen in the room. The restaurant was quiet and had a limited menu but the appetizers were tasty.

Was this review helpful? Yes 1
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review

Thank you for your review and we are pleased you enjoyed the hotel and amenities. Being a smaller hotel our attention to detail to ensure our guests have a wonderful stay is very important to the team. We look forward to welcoming you back again soon. Perhaps next time you might enjoy the bistro when we have one of our... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the front desk are very friendly and helpful. I checked in with a trainee upon arrival, and she was very friendly. The room is spacious and very clean. The kitchen has everything you need for cooking. I rate it as a five star.

Was this review helpful? Yes
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review

Wow, thank you for your wonderful review and rating. Guests having a exceptional experience whilst staying with us is paramount for the team. The team work hard on the details to provide this. Yes we do have new staff starting for the summer season and we will pass on your kind words that training is going well from our guests... More 

new england
Top Contributor
100 reviews 100 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice large room which included a kitchen and a large bathroom. The staff was friendly and helpful.It has a nice lounge , bar and dining area and outdoor seating.It's a short walk into downtown Victoria and Fisherman's wharf.The hotel was in a quiet part of town.

Was this review helpful? Yes 1
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review

Thank you for posting a review about your recent stay with us. Our location is ideal as many guests have mentioned in previous reviews. We are very close to the Clipper and Coho ferry terminals. Located also on the quieter side of the inner harbor and close to the ocean. We look forward to welcoming you back to the Oswego... More 

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned to Calgary from having spent the month of April in Victoria at the Oswego Hotel. A stay of that length allows for a sense of the property that goes beyond the superficial. Its convenient location to all of Victoria's inner city activity is reason enough to stay there, but the always helpful and pleasant attitude of... More 

Was this review helpful? Yes 2
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review

Thank you for choosing the Oswego hotel as your home away from home for the month. Our spacious One and Two Bedroom suites have full kitchens and separate bedroom and living room. ideal for nightly or longer stays. I am pleased that the hotel met your expectations on ambiance, service and standards. We look forward to welcoming you back to... More 

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