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All 57 Victoria hotels

Victoria Marriott Inner Harbour

4.0 of 5 Hotel   |   728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada (Downtown)
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91%
Ranked #12 of 57 hotels in Victoria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
SaSh0131 Boston, Massachusetts
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789 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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There are newer reviews for Victoria Marriott Inner Harbour
See the most recent reviews
Boston, Massachusetts
Contributor
20 reviews 20 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a one night in Victoria during our Vancouver trip around 4th of July long weekend. We reached earlier than expected but had no issue checking in (in fact, we checked in with the Marriott smartphone app during our wait for the ferry). The staff members were pleasant and the concierge was very knowledgeable and helpful to guide us... More

Was this review helpful? Yes 1
North Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice enough hotel in a good location. The best part of our stay was the customer service. We brought bicycles and every effort was made to ensure we were comfortable with the storage provided with regard to security and prevention of damage. The hotel itself is well maintained but feels a bit run down. We booked a... More

Was this review helpful? Yes 1
JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

Thank you for providing feedback on your recent stay with us. I'm sorry the room configuration and view didn't meet your expectations. The situation with our elevator was unfortunate and we did acknowledge the challenges our valued guest experienced. We appreciate the positive comments regarding our associates and the customer services you received. I do hope with have the opportunity... More

Vancouver Island, BC
Top Contributor
84 reviews 84 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Marriott Hotel is in a great location in Victoria. Most rooms have a view, it's central to all the tourist attractions, yet in a quiet location. The staff is wonderful. They are friendly and helpful, efficient and always ready to please. The rooms are, as in all Marriott's, comfortable, clean and quiet. Our room was a little on the... More

Was this review helpful? Yes 1
Chula Vista, California
Contributor
12 reviews 12 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good location, the service is great (employees are nice and kind). The rooms are very well: clean and comfortable. However, I can't have an opinion about the breakfast. By unknown reasons I couldn't have the chance to taste it.

Was this review helpful? Yes 1
JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

Thank you for staying at the Victoria Marriott. It is wonderful to know you had a enjoyable stay and thank you for recognizing our fine associates. We look forward to welcoming you back in the near future. Regards, Stephen Roughley General Manager More

Nashua, New Hampshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our B&B turned out to be a mismatch when we arrived so we needed a hotel fast. We got a great last minute deal for two nights, got a BIG corner room with mini-balcony, and settled in. The room was great, and a fine value. The only thing I noticed, after the second night, was what another recent review noted... More

Was this review helpful? Yes 1
Vancouver Island, Canada
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The feature that stood out the most about this property was that the bed did not allow for sleep. Unfortunately the bed I had was COMPLETELY sunken and bowl-like. It offered little (if any) support. I was shocked and disappointed that Marriott would offer such a low-quality sleep experience. As a result, no sleep was had!!! I left with bags... More

Was this review helpful? Yes 1
JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

Thank you for providing feedback on your recent stay with us. We sincerely apologize for the discomfort and poor sleep experience you encountered. We understand how important a quality bedding program is to our valued guests. I have asked our Director of Housekeeping to review and inspect the condition of the bed and make necessary changes. I do hope with... More

Camberley, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On a road trip of Canada for three weeks and decided to spend two nights in Victoria. The Marriott is well placed for a city tour, the room was clean, the facilities good and service all OK. They did seem to forget it was my wife's birthday, which we mentioned on the booking, but otherwise OK.

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Santa Clarita, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Just spent 5 days at Victoria Marriott Inner Harbour Hotel. Super friendly and helpful staff. Special thanks to Michael and Stephen in the Concierge lounge for all their help and suggestions. Great location.

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Arlington, Washington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff are all very nice and helpful. The rooms were clean and my room had a great view ( 16 floor ). It close to downtown marina which was just a quick walk away probably took about 7 minutes or less to walk to the Imax. We were out really late on one the nights and the parking lot... More

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Vancouver BC
Top Contributor
53 reviews 53 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

After reading some recent reviews was pleasantly surprised to have a good experience at this hotel. Good location two blocks from the inner harbour, away from the tourist noise and bustle. We travel with dogs who eat raw food so housekeeping brought us a mini fridge to accommodate and was great with changing our room to feather free. Room service... More

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Additional Information about Victoria Marriott Inner Harbour

Address: 728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Marriott Inner Harbour 4*
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Also Known As:
Victoria Marriott Inner Harbour Hotel Victoria
Marriott Victoria

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Victoria #10 Business Hotel in Victoria #11 Romantic Hotel in Victoria #16 Family Hotel in Victoria
Hotel Class
Official Description (provided by the hotel)
Ideally located downtown Victoria, the award winning Victoria Marriott Inner Harbour is walking distance to all there is to see and do in Victoria. Stroll to the famous Inner Harbour for Victoria attractions, musicians and artisans, and whale watching tours. Our Victoria BC hotel guestrooms feature the kind of luxury you would expect from a Four Diamond Marriott Hotel including feather duvets and luxury linens, deluxe robes, free wireless high-speed Internet and individual climate control. ... more   less 
Number of rooms
236

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