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Victoria Marriott Inner Harbour

#12 of 58 Hotels in Victoria
Certificate of Excellence
4.0 of 5
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728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada
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Victoria Marriott Inner Harbour
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976 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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Middleton, Wisconsin
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a gem in Victoria, British Columbia, Canada! Though most of the time, air conditioning is not necessary, it is good to know that this hotel does have air conditioning in the event you are staying in the midst of a heat wave! Beyond the air conditioning, the hotel staff makes a concerted effort to make guests feel... More 

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Boise, Idaho
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 3 nights in an incredible room. View was limited but could see Inland passage back to Washington State. Arrived at 10:30PM after an extremely long day of travel and was pleased to find the restaurant was still open. The meal was great and they remained open past their 11:00P closing so we could finish our meal without feeling rushed.... More 

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Sedona
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ideal location for exploring Victoria. Short walk to the harbor. Close to The Fairmont Empress Hotel. Short walk to the world-class Royal British Columbia Museum. Staff was accommoding. Rooms comfortable. Some in-room amenities were not available at check-in, but were brought to the room when asked for.

Was this review helpful? Yes 1
Park City, Utah
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just spent a night here. first visit. Found this to be a fairly standard city Marriott. Nice clean room, good Concierge lounge. Staff very helpful. The major plus here is location. Right next to Empress and Inner Harbor. If you are a loyal Marriott member, you can't miss by staying here

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Surrey, Canada
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My wife and i stayed here for a night when passing through Victoria to get back home on the mainland and to be honest, we were quite disappointed. The staff was nice but the room quality was just not to the standard we're used to from the Marriott especially considering it was one of the pricier Marriotts we've been in.... More 

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JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

Thank you for providing feedback on your recent stay with us. We are disappointed your stay wasn't up to your expectations. We do apologize for the noise challenges with your room from the elevators. We try our best to provide room preference when available. Thank you for recognizing our friendly associates. We do hope with have the opportunity to welcome... More 

Phoenix, Arizona
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It was our first time in Victoria, so naturally we wanted to stay at the Empress. Upon checking in, we had to wait because they we very busy at the front desk. We we finally went to see our room, we were disappointed in the view (it was of a side street) and the room seemed old and tired as... More 

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JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

Thank you for providing feedback on your stay with us at the Victoria Marriott. We are delighted your experience was wonderful. It's always nice to hear positive recognition of our associates and service they provide daily. We are pleased your room and comfort exceeded your expectations and our location was steps from everything you wanted to. We look forward to... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed hear several times. It is a little bit more than the average hotel, but worth it. The staff are great the rooms are clean, modern and roomy. The location to get anywhere in downtown Victoria is fantastic.

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JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

Thank you for providing feedback on your recent stay with us. We are delighted your stay was enjoyable and it met your expectations. We appreciate your loyalty and look forward to welcoming you back in the future. Regards, Stephen Roughley General Manager More 

Vienna, Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was great! It was clean, comfortable and in a great location.The hotel staff was exceptionally friendly and helpful. The concierge was knowledgeable and gave us great tips on where to dine, what to visit, and more. You can walk everywhere from this hotel so bring your walking shoes!

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JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

We are thrilled you stay was excellent. Thank you for telling us about your great experience with our product and services especially our exceptional associates. We look forward to welcoming you back to the Victoria Marriott in the future. Regards, Stephen Roughley General Manager More 

West Haven
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

When you read this review, please take into account that I really like Marriott hotels. This one is no different. We would've stayed at the Fairmont Empress but when I read the accounts, they look like small rooms small bathrooms. So we chose the Marriott because it was fairly new and we were not disappointed. The staff was exceedingly knowledgeable... More 

Was this review helpful? Yes
JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

We truly appreciate your feedback on your stay. We are pleased your stay was a memorable one. Thank you for recognizing our associates for their knowledge and service. It is also nice to know your room was comfortable, well appointed and a nice view. We are sorry your breakfast experience didn't meet your value expectations. We strive to provide excellent... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Recently spent eight nights here on my wife and I's first visit to Victoria. We used airmiles so I might be a little bias. Very nice room, great overall service and a brilliant location. Food in the restaurant was great and fairly priced for the quality. Try the cheese and meat platter, and don't pay for the wifi, the free... More 

Was this review helpful? Yes
JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

We are very pleased you choose our hotel to stay for your first visit to Victoria. Thank you for sharing your wonderful experiences you received at our hotel. I will be sure to recognize all our associates for their service and friendliness. It is also pleasing to know your wifi experience was positive and provides good speed and bandwidth. We... More 

Hotel Review Summarization

What travelers say

  • Great location(10)
  • Very nice(7)
  • Concierge lounge(6)
  • Very good(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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