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Victoria Marriott Inner Harbour

#12 of 58 Hotels in Victoria
Certificate of Excellence
4.0 of 5
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728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada
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1 room 1 guest
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Victoria Marriott Inner Harbour
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1,011 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (1011)
  • Mar-May only
    (205)
  • Jun-Aug only
    (424)
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Oakland, CA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This hotel was superior in every aspect except the air conditioning which is close to nonexistent. I would have said something to try to get it fixed but every time I've tried to do this in the past at other hotels they send someone to tinker with it but nothing changes. It's pretty common to not let customers have control... More 

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Southlake, Texas
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Victoria Inner Harbour could pass as a Renaissance Hotel. Super staff, wonderful rooms. We never mention staff by name, but Concierge Michael (helped plan our events), Front desk Jan, and Doorman Sean were all super friendly, helpful, and some of the finest Marriott professionals we have encountered. Jan spoke German, which was convenient for our friends from Saxony. Perfect... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel is in center of town one block from inner harbor. You can walk here from the ferry. I would suggest to pay the little bit extra for the concierge level. You receive an upper floor room with a great view. The lounge has a great breakfast and the best concierges. Often in the lobby you have to wait to... More 

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Boca Raton, Florida
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This Marriott is within walking distance of all the great downtown sights in Victoria. The view of the harbor is somewhat blocked because of The Empress Hotel getting in the way:( The staff gladly accommodated our request for a late check out and when we had an issue using points to pay part of our bill, the manager quickly came... More 

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Coquitlam, Canada
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 2 nights to do the Tour De Victoria cycle race. Front Desk service was excellent, noticing the reservation system had not booked the room type we requested and fixing that immediately. They were also able to arrange a late checkout - after doing a 140km bike ride our last morning I needed a shower. Location is excellent about 2... More 

Was this review helpful? Yes 1
christchurch
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel. We had a blockage between the shower & toilet so we were moved to a lovely room right up high which gave us lovely views. Again the Marriott staff were lovely. Victoria is a beautiful place and a must is the Butchart gardens. Walking around the harbour is beautiful both during the day and especially at night with... More 

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florida
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This Marriott is conveniently located for tourists with great views of the harbor. We have never been to a Marriott hotel with a more polite, friendly and well trained staff. The front desk clerk and concierge staff in the lounge were extremely helpful and knowledgeable and helped make our stay memorable. Great stay!

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Redlands, California
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a gracious and inviting hotel with Canadian staff (they are all so incredibly nice!). We had been on the road for almost 2 weeks, so it was great to land here for 3 days and find a guest laundry, decent restaurant, and a perfect location. The rooms are beautifully appointed, the beds very comfortable. The hotel is within... More 

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San Diego, California
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent three days there. First, I always have the highest respect for the hardworking employees, including this place. Having said that, this has not been one of my most pleasant stay, in part because of the hotel as well as the Marriott organization. This hotel is in convenient location, close to the harbour and the tourist attractions. The room... More 

Was this review helpful? Yes 2
JMThomson, General Manager at Victoria Marriott Inner Harbour, responded to this review

Thank you for providing feedback of your recent stay with us. We appreciate the recognition of our associates and will share your positive comments with them. We do apologize for the unfortunate maintenance repair of the parking elevator, however guest safety is of most importance and wanted to ensure we had it back in service as quickly as possible. We... More 

new york
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As an elite member, we were given a corner balcony room which was large light and airy. The bathroom was extremely clean with soft fluffy towels. Great feather free bedding. Room was quiet, even the air conditioner. Coffee and tea in room. Free WiFi. Hotel is in a great location walking for walking around city. Staff friendly and curteous.

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Great location(10)
  • Very nice(7)
  • Concierge lounge(6)
  • Very good(4)
  • Friendly and helpful(3)
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