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Mountainside Luxury Resort


Mountainside Luxury Resort
3500 Mayfair Drive, Victoria, British Columbia V8P 1P8, Canada
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Traveler Reviews

50% Recommend
3.0 of 5 stars 19 reviews
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All (19)
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[ Date ] [ Rating ]
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3 of 5 stars
A TripAdvisor Member
Victoria
Apr 5, 2006
8/12 found this review helpful

The resort is beatiful and has an extrodinary view. It was the little things that were missing. All of the glasses placed in our room for use were unwashed, so when we poured champaign, we were unable to drink it. When we went to have a jacuzzie, there was hair all over it. Then, in the morning, when we went... more

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2 of 5 stars
A TripAdvisor Member
Sacramento, California
Jul 29, 2005
9/9 found this review helpful

There were so many problems with our stay at Mountainside that I started making a list so I would not forget them all! One of the things they promote is the fabulous view. But when we arrived, the shrubbery outside our patio had grown so high, it completely blocked the view! We were told that they are not allowed to... more

Management response from
Victoria Wilkes, Manager

Thank you for taking the time to submit your critiquing of our accommodation, we appreciate your candid criticism and will strive to answer your complaints as constructively as possible. We are by law unable to trim the Gary Oak trees without permission from the city, we have been in contact with the appropriate authorities and they have granted us permission...

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4 of 5 stars
KarenJan 5 contributions
Toronto, Ontario
Jul 27, 2005
5/9 found this review helpful

I recently spent one night at the Mountainside and found it to be a great experience. The location is fabulous, the facilities (beds, sitting areas, patio) were excellent. We felt very well taken care of by our hostess Stepanie (and her nightime replacement - Courtney). We stayed on the lower level and the room next to ours was empty so... more

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4 of 5 stars
MariaCatherina 2 contributions
Round Rock, Tx
Jul 5, 2005
2/5 found this review helpful

My husband and I stayed here for 3 nights - the first two nights in the Cityside Suite and the last in the Mountainside Suite. Both rooms were nice, clean, and well appointed. The feather beds are very, very, comfy and the flufffy terry robes a comfort after a long day of sightseeing. Both suites have large private decks and... more

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3 of 5 stars
A TripAdvisor Member
Calgary
May 16, 2005
8/10 found this review helpful

My wife and I stayed at here after a recommendation from her parents. We had the top suite which had a view to die for. The bed was super comfortable and the jacuzzi was great to soak in after a long day. That being said, there were a couple things that need to be worked on. A little work around... more

Management response from
Faythe Gordon, Manager

Thank you for taking the time to submit your review to Trip Advisor on your recent experience at our resort. Your observations are greatly appreciated and we have addressed the fish pond, our regular painting maitenance and have added a guest directory with popular tourist attractions and fine dining in Victoria. We appreciate your constructive criticism and strive to achieve...

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2 of 5 stars
A TripAdvisor Member
Los Angles, CA
Sep 27, 2004
11/11 found this review helpful

I can agree with another reviewer when he said that Whitney was "clueless"... Im sure her intentions are good, but she just seemed to be a little "lost". She failed to inform us of checkout time when we arrived, resulting in us being yelled at from the door by another hostess for not leaving soon enough on the day we... more

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3 of 5 stars
A TripAdvisor Member
Seattle, WA
Sep 6, 2004
8/9 found this review helpful

Just returned from 2 nights here. Frankly, I'm surprised at the outstanding reviews. The view was indeed, extraordinary. The beds were also a highlight. However, our hostess (Whitney) was CLUELESS. When I asked if there were nearby walking trails, parks or lookouts, she didn't seem to know what I was talking about and said 'no'. When I pressed and said,... more

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5 of 5 stars
Exiled_rider 2 contributions
Calgary, Alberta
Aug 9, 2004
0/2 found this review helpful

Waking up each morning to the captivating view was the highlight of our stay, but enjoying the quiet surroundings was a great bonus. Angela was a great hostess and was very helpful and insightful as we planned our daily activities. We celebrated our anniversary while in Victoria and appreciated her recommendation to an absolutely first rate restaurant, as well as... more

Disappointed
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2 of 5 stars
A TripAdvisor Member
Salt Spring, BC
Mar 9, 2004
5/7 found this review helpful

We were disappointed that the finer touches were not there ie: no water in the hot tub; no fire wood for the lovely fireplace in our room; a shredded screen leading out to our patio, that had no patio furniture on it; we found a wine bucket, but no ice... The location and building were great, but calling this a... more

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Mountainside Luxury Resort Address

3500 Mayfair Drive, Victoria, British Columbia V8P 1P8, Canada
Victoria Hotels Mountainside Luxury Resort
3.0/5.0
19