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Arbutus Inn

Hotel website
2898 Douglas St, Victoria, British Columbia V8T 4M9, Canada (Formerly Travellers Inn Central)
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Arbutus Inn
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147 Reviews from our TripAdvisor Community

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Traveler rating
    62
    42
    32
    8
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (20)
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Calgary, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 3 nights just last weekend and everything was just fine, the rooms were clean and comfortable. However, on Monday morning, construction started up on the property right at the back of the hotel (with heavy equipment) and the noise was deafening. So potential clients should call beforehand to get an update on what is... More 

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Calgary
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a one-night stop and so all we really needed was a clean quiet place to stay. It's what we got. Clean linens, clean bathroom, clean towels. Room beginning to show its age, particularly in the bathroom. Air conditioner worked which was good as it was a very hot time in Victoria. Certainly nothing to complain about.

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Brisbane, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights with my parents on a stopover before heading to the Rockies. It is reasonable accommodation that has everything you need and it is clean. The bus stop is located right out the front that takes you into Downtown Victoria (or it's a 20 minute walk) and it also is on the bus route to... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Hey guys. Had family visiting from out of town. We spent two nights here. Rates are great, staff are nice. No complaints. Arbutus isnt a luxurious hotel per se, but its clean! And that was more important to me. Definitely recommend it for anyone whose looking for a comfortable affordable stay in beautiful Victoria.

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Washington DC, District of Columbia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The rooms are older and in need of updating, also the rooms and the bathrooms are really small. The worst issue was the soundproofing – we could hear everything a lady next door was saying on the phone after midnight! She was loud and we eventually had to ask the front desk to let her know she’s too loud. She... More 

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Vancouver, Canada
Level Contributor
92 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 1/2 weeks for work. I did not pay so not sure of the usual price but our group price (there were a lot of us) was amazing. The place doesn't look good from the outside - the property is shared with National Car Rental (they also share the check-in desk) so lots of cars on... More 

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1 review
3 of 5 stars Reviewed June 23, 2015

My wife and I chose this hotel primarily because of the price. It is indeed a good value and on average about $30 to $40 cheaper than comparable hotels closer to Victoria's inner harbor, and the inner harbor is available by bus. Having said that, I missed being closer to the inner harbor. Choices of restaurants within 15-min walking distance... More 

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1 review
5 of 5 stars Reviewed June 18, 2015

My family loves staying here. The front desk staff are always so friendly and welcoming and the rooms are clean and comfy, and quiet. We have a young child and its imperative that we not hear party people etc and not once have we had an issue with sound. Its in a very central location and easy to find. Have... More 

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Royston, United Kingdom
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 16, 2015

We had 2 nights here in order to visit the lovely town of Victoria and the plus for us was that we didn't need to use our car. There are many buses just outside and if you want a walk it is about half an hour to downtown. Comfortable beds and two of them and easy to find on main... More 

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ArbutusInn, Manager at Arbutus Inn, responded to this review

Thank you for taking the time to review the Arbutus Inn on Tripadvisor. I am glad you enjoyed your time in Victoria. It was great having you stay with us....Thank you once again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

I stayed at this hotel with my Dad during a short visit to Victoria. The hotel is situated in central Victoria which makes it easy to get around. Clean rooms, comfortable beds, great friendly staff and for a great price. Would defiantly return to this hotel when we visit Victoria again!

Was this review helpful? Yes 1
ArbutusInn, Manager at Arbutus Inn, responded to this review

Thank you for your review on Tripadvisor. We really appreciate your feedback. Thank you for your wonderful comments....We hope you enjoyed your time in Victoria......Thank you once again. More 

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