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All 69 Victoria hotels »

Arbutus Inn

2.0 of 5
2898 Douglas St, Victoria, British Columbia V8T 4M9, Canada (Formerly Travellers Inn Central)
Hotel amenities
Arbutus Inn
Ranked #21 of 69 hotels in Victoria
4.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveler rating
    16
    7
    6
    1
    1
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

We usually stay at a high end Inner Harbour hotel but this time decided we wanted to save a little money so decided to stay at the Arbutus Inn on the basis of other Trip Advisors' reviews of this property. We were happy with our decision. We had a room on the main floor at the back - no view... More

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Nanaimo, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 28, 2012 NEW

We stayed at the Arbutus Inn this last weekend as my husband was playing in a ball tournament in Victoria. I read several reviews saying it had been recently renovated inside and to give it a chance. We stayed here a few years ago pre-renovation and it was less than fabulous. So, we reserved a King bed with jacuzzi tub,... More

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See 4 more reviews by Pebbles23Nanaimo_BC for Victoria
Vancouver
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 25, 2012
1
person found this review helpful

This is a great place to stay for both business and pleasure travel. The rates are excellent, location is perfect and the rooms are outstanding.

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Ontario Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 16, 2012

As others have mentioned the outside of this hotel is not that inviting. You might pass it by from the street view. But the room was decent, clean, comfortable bed, free WiFi, free parking. The room I had was a bit crammed with furniture but it was one with two queen beds. One would have been enough. it had a... More

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Langley City, Canada
1 review
4 of 5 stars Reviewed May 15, 2012

Enjoyed a gals' getaway and this was the perfect find! Don't be fooled by the outside 'motel' appearance - the inside made up for it in every way right from the helpful and friendly staff to the comfortable and attractive, newly renovated rooms. The free parking and free WIFI was a bonus and added to the value! The location is... More

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Quesnel, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2012

Yet another trip to Victoria ( a beautiful city ), chose Arbutus Inn from past experiences being spectacular :) Great service when we arrived, the woman at the front desk was very helpful, the manager even came out and gave us a welcome :D The lobby had changed since we were there last, it is phenomenal!!! very bright and open.... More

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See 2 more reviews by Knutson1 for Victoria
Langley City, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2012
3
people found this review helpful

Very good location. Easy to get downtown. Staff was super friendly and helpful with a friendly family-like atmosphere. Rooms were like new and very nicely remodelled with a very, very comfy bed that I didn't want to get out of in the morning. The free computer was handy and the price for the stay was excellent. I would highly recommend... More

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ArbutusInn, Manager at Arbutus Inn, responded to this review
March 7, 2012

Thank you so much for your kind words about the hotel and our staff. It was our pleasure to have you stay with us on your recent trip to Victoria. We hope to see you again soon. Thank you. More

Bellingham
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2012
3
people found this review helpful

This hotel was low priced and we were just staying one night. It is a little disconcerting to drive up to -- looks like an old motel - BUT the rooms are newly remodeled, very clean and very nicely appointed, I would recommend them. The lobby also is a car rental agency lobby and that is what it looks like... More

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See 2 more reviews by Linda W for Victoria
ArbutusInn, Manager at Arbutus Inn, responded to this review
March 1, 2012

Hello....Thank you for staying with us during your recent trip to Victoria. We really appriciate all of your feedback and will work on the items you bring forth in your review. Since our purchase of the hotel in Feb 2011 we have made great progress in all our renovations. We have replaced all the beds in the hotel, repainted every... More

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2012
2
people found this review helpful

Great Staff. Clean Room. I was on the island visiting friends and I stayed at this location. The room was clean and the staff was very friendly. I will definitely return.

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ArbutusInn, Manager at Arbutus Inn, responded to this review
March 1, 2012

Thank you very much for your kind words about the staff. Everyone on our team is so friendly and always looking to help out our guests for anything they need. Thank you for staying with us during your trip to Victoria. More

Calgary, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2012
1
person found this review helpful

We stayed at the Arbutus Inn for a weekend and found we received great value. The rooms were very clean a extremely comfortable. The staff was friendly and helpful in offering both directions and suggestions for restaurants and other ammonites that were essential in making our experience in Victoria a memorable one.

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ArbutusInn, Manager at Arbutus Inn, responded to this review
March 1, 2012

Thank you for staying with us on your recent trip to Victoria. We do off the best value in Victoria with our rates and our clean and comfortable rooms. The staff really enjoy helping our guest looking for that perect place to have dinner and anything else they want to see or do while visiting our city. Hope you see... More

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Additional Information about Arbutus Inn

  • Travellers Hotel Victoria
  • Travellers Hotel Central
Address: 2898 Douglas St, Victoria, British Columbia V8T 4M9, Canada (Formerly Travellers Inn Central)
Price Range: PLN: $

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Arbutus Inn
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