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My boyfriend and I were doing a week and half road trip through Vancouver Island. We aren't millionaires and weren't looking to stay at top end hotels, we just needed a place to sleep in between our journeys. We came across this one and it was reasonably priced, we stayed two nights. The day we were to check-in, one of... more
When we arrived, their system was fried, hotel was solid booked and the system couldn't handle it. Luckily I printed out my confirmation and just between the two clerks they quickly intervened as to what room is available for us. WELL, they gave us a room key, we unpacked our car load, did the stairs with our heavy loads, and... more
We were looking for a hotel with a good value, close to local sites. We stopped by to enquire and immediately liked the service staff. We stayed for 3 nights and quite enjoyed the room. Wireless internet and fresh coffee and towels daily were just a few of the perks we enjoyed. we will be checking in again next time... more
My wife and I spent two month at this hotel from early September to late October 2005 while attending MBA classes at the University of Victoria. The condition of the room was ok and we liked the full-size kitchen, that we had booked as an option. The coin-operated washer and dryer on site saved us from the hassle of having... more
There are a ton of them in victoria, the one we stayed at was on Gorge Road, the floor had hardwood floors, and you could see the dust bunnies in the corners. The bathtub had hairs around the edges from the previous guest(s), the bathroom floor also needed to be mopped - looked quite dirty. It was a very hot... more
We at the Travellers Inn would like address the issues this guest has with our hotel. This guest stated: " you could see the dust bunnies in the corners. The bathtub had hairs around the edges from the previous guest(s), the bathroom floor also needed to be mopped - looked quite dirty " These issues are obviously minor housekeeping complaints....
The hotel has obviously had some cosmetic upgrades, as the previous management response states. Our room appeared to be freshly painted, with some attempts to make the room interesting ("crown molding" type touches). Also, the bathroom was newly tiled and painted, with new fixtures. Even with these changes, the room was dark and dreary. The floor was a dark hardwood... more
The Travellers Inn on Gorge has recently upgraded our rooms. We furnished most rooms with new dark hardwood floors. We find this far better than carpet to keep clean, as a result the guests can visibly "see" how clean the rooms are with the flooring and furnishings. This guest did comment on the fresh paint and also the cleanliness of...
I stayed only for 1 night in this inn and my experince was very bad. The room was in worse condition than the picture. Bathroom has cracks on the wall and mold. Although the room is non smoking but it smells like smoking room. Manager of the hotel was very rude. Overall experience was very bad. Will not come back... more
Since 2006 the Travellers Inn Gorge location has completely renovated our rooms. The mold issue and "cracks in walls" are no longer present in any of our rooms. In fact our newly renovated rooms are "show room suite" quality. If any guest notices any form of "room quality issues" we do our best to rectify these ASAP. This guest did...
Let me start by saying that the main reason (outside of cost) we stayed here was because they offered FREE shuttle service to and from the downtown area. This is a big plus, due to the hotel being so far off the "beaten path." The shuttle was nice, but we had numerous problems with it (waiting for 2 hours after... more
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