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All 57 Victoria hotels

Sandman Hotel Victoria

2.5 of 5 Hotel   |   2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada (Burnside)
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Sandman Hotel Victoria
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44%
Ranked #46 of 57 hotels in Victoria
A recent review
4 of 5 stars Reviewed July 17, 2013
703scott Inverness, United Kingdom
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74 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Sandman Hotel Victoria
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Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2013

This is a nice Hotel, Professional staff in both the Hotel & The bar. The Facilitys are good, nice pool & Gym. The Room clean & comfortable. The Food in the Bar is excellent. Sandman in Calgary City centre could learn a lot from this sister hotel. The location is good, at first you feel you are far from the... More

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Sask
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed July 10, 2013

A friendand I booked this hotel through hotwire for the 5th to the 7th. While I realize we aren't allowed to pick how many beds (we wanted two) you can choose through hotwire usually you just get two beds. Not here. I asked for the two beds and was told that there were none available and I could upgrade to... More

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Edmonton
Top Contributor
61 reviews 61 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed July 6, 2013

The first thing I noticed about this hotel is its getting tired, it has not been renovated or updated like others in the Sandman chain. The room is quite basic with a cheap basic LCD t.v. The bathroom is spacious yet everything in it speaks "I've been here since we've opened.". The bed is rock hard and one of the... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

I thank you for your feedback and you can be assured that your concerns will be addressed. Our beds were replaced recently however you can be assured if we ever hear of any complaint regarding our beds they will be checked and replaced as needed. The most important thing to our guests is a comfortable nights rest. Be assured we... More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed May 28, 2013

We stayed overnight on Saturday. I will say I'm about disappointed by this stay. The room was only semi clean. For some reason the lamps were unplugged and I had to call to get someone to do it, because we couldn't reach the wall sockets. We found old candy wrappers in the room and the sheets looked pretty wrinkly. So... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thank you for taking the time to share your feedback with us. I am sorry that your stay was not up to your satisfaction. I have addressed your concerns with our team and can assure you that we take pride in the cleanliness of our rooms and have addressed this incident. We are exceptionally proud of our product and with... More

cloverdale bc
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2013

On a recent trip to Victoria BC we had a chance to stay in the Sandman Hotel. We checked other reviews and wanted to try out this hotel as it afforded us quick access to our destination in Victoria. The hotels location on Douglas Street made it simple to locate from the Ferry. The front desk staff were very friendly... More

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1 review
2 of 5 stars Reviewed April 30, 2013

When I first arrived it seemed okay, the front desk staff were prompt and nice. However, when I went downstairs to check out the restaurant I quickly realized it was nowhere a single female wanted to be alone. The place was filled with sleezy looking men. I saw several leaving with what looked to be prostitues. I chose to get... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

I wanted to take the opportunity to thank you for your feedback and touch on a few of the items you brought forward regarding your stay. As the Shark Club is a licensed Sports Bar it tends to cater to the Corporate and Leisure client and has a strong base of loyal clients. It may not be suitable for everyone... More

Berlin, Germany
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 25, 2013

This hotel was a bit of a disapointment- the hotel staff was very friendly, but the hotel itselfe is old and looked used from the inside. The room we had was ok, but there where stains on the carpet and there was a bit of a musty smell. It was hot and the only way to cool the room down,... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

I thank you for your feedback regarding your recent stay. I am sorry that your experience was not up to satisfaction. We do pride ourselves on the product and service we deliver to our guest. All of our rooms come with an individual air-conditioning unit to control the desired temperature each guest enjoys in their room. We have also had... More

Kelowna
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 25, 2013

I have few words for this hotel as it was a very enjoyable stay. The room was very clean and comfortable. What I did notice most was how quiet the hotel was. For reference I was on the top floor back side. Government St. is very close and while not "downtown" so close that might as well be. Room rate... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

I just want to thank you for your great feedback regarding the hotel and our team. I will be sure to share your positive feedback with all of our team, and look forward to welcoming you back very soon. I am glad we could give you our "5 Star" service. Kindest Regards, Brian Johnson More

Pitt Meadows, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2013

The Sandman hotel in Victoria is a nice hotel to stay in. The rooms at decent for the price and you get good beds. The wifi works though you sometimes have nights were you have to keep entering the password. There is a hotub, pool and weight room down on the parking level that is clean and well maintained. The... More

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Grande Prairie, Canada
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 15, 2013

Stayed at the Sandman while a family member was in a Victoria hospital as they offered an excellent medical rate. We had a suite with my wife & I using the bed and another family member using the pull out couch in the sitting area. Room was clean but was showing its age a bit (tap leaked). Only real issue... More

Was this review helpful? Yes 2

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Additional Information about Sandman Hotel Victoria

Also Known As:
Sandman Inn Victoria
Address: 2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 57 hotels in Victoria
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sandman Hotel Victoria 2.5*
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