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All 57 Victoria hotels

Sandman Hotel Victoria

2.5 of 5 Hotel   |   2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada (Burnside)
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Sandman Hotel Victoria
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43%
Ranked #45 of 57 hotels in Victoria
A recent review
3 of 5 stars reviewed 2 days ago
Kaeli A Vancouver
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  • Reviews (81)
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81 people have reviewed this hotel

Traveler rating
    10
    22
    32
    10
    7
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23
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
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English first
Vancouver
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My family booked a room with a kitchenette so we could be self-sufficient for the weekend while we were attending a softball tournament in town. We were placed in a room with a window overlooking the front entrance and smoking area, meaning we had the sun shining in our window early in the morning, which I actually enjoyed. The only... More

Was this review helpful? Yes 1
Solihull, United Kingdom
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was slightly out of town with approx 30 min walk to harbour. The hotel was good, with friendly efficient service. Room was large with kitchenette so if staying for more the one night could be useful.. The only downside to the hotel was location, the walk back from town at night was passed prostitutes and homeless sleeping rough.... More

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Richmond, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed overnight in a King Suite. Bed was comfortable, room space is ok, clean. large indoor pool. Negative: pillows are not enough- be sure to ask for extra as soon as you check-in. Towels are not big enough & easily soaks so ask for extra, too.

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 24, 2014

It was bad on my first visit in May. I had a very old room that seemed like it hadn't been renovated since the early 90's. When I asked to switch to the "renovated" part of the hotel they told me it would be a loss of revenue... Guest services is not their strongest either. I'm not sure why I... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thanks so much for your feedback. I wanted to touch on your comment in regards to our guest rooms. All of our guest rooms have been renovated with various updates over the past few years. We are currently in the process of and continuing to upgrade all rooms to enhance the guest experience. The rooms I believe you are referring... More

Courtenay, British Columbia, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 22, 2014

My husband and I stayed here for a weekend and were very disappointed. We have stayed at other Sandmans and assumed they were all the same. Not so. Positive: Room was clean and Shark Club attached so it's easy to get a bite to eat if you don't want to go out. Pretty good central location. Indoor pool. Housekeepers were... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thanks for taking the time to share your feedback with us. First off thank you for your positive comments regarding the cleanliness of your room and the warm hospitality of our housekeeping team, I will be sure to share this with them. Also having the Shark Club attached to the hotel is a great asset to our establishment as they... More

Nanaimo, Canada
Top Contributor
59 reviews 59 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 16, 2014

I've stayed here before on business and chose to stay again for a family vacation because it has a great pool (large, very clean). I checked in with two 13 year olds and when I asked the desk clerk what the age was that children could swim without an adult present, he said *18*. I commented that was very odd... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thank you so much for your feedback regarding your recent stay. I apologize for the communication error regarding the age limit for using the pool area. I wanted to clarify that the age limit to use the pool without an adult is 13 years old. We do post signs that the hot tub is to be used by adults only... More

Powell River, Canada
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 15, 2014

We had to book this the same day we needed it and the hotel was quite booked from what I could tell. So we ended up having to take a Junior Suite we didn't want or need. $170 for the night. I was okay with that especially if there is breakfast included BUT there wasn't!! I know it was my... More

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Courtenay, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2014

We stayed here this past weekend in a suite and although most of our experience was average, we did have one disgusting discovery in the bed! Late the first night, after a long day of driving and hockey games, we pulled out the hide-a-bed for our young hockey player to sleep on and on it, we found a large, gross... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

I greatly appreciate your feedback regarding your most recent stay with us. I can assure you we take all feedback seriously and act upon any incidents promptly. I am terribly sorry for your experience that you encountered and was quite shocked myself to hear of this incident. It is quite interesting that this was found on the bottom of the... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 23, 2013

Room was clean. Staff were okay. We booked really early for our vacation and our family of five (3 kids under 10) were put into a room right over the club. Not sure how they figured that was going to go over well. None of us slept. It happened to be an MMA fight night broadcast so we were kept... More

Was this review helpful? Yes 1
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thank you for your feedback regarding your most recent stay with us. I do apologize for the experience in which you encountered regarding the noise. We take great measures to ensure that minimum noise comes from the Shark Club. We in fact have noise measuring devices that measure the decibels that are used on such event nights. They are checked... More

Senior Contributor
30 reviews 30 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 19, 2013

This is the second time we have stayed here in the last two years. As before the staff have been very helpful and pleasant. The kitchen facilities in this room would have enabled us to be self-sufficient had we desired. The beds were comfortable and the room quiet.

Was this review helpful? Yes
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thank you so much for your feedback regarding your recent stay with us. I will be share your comments with my team. We do value each and every one of our guests and our team ensures each and every guest has a memorable and relaxing stay with us. Our kitchen suites are very popular amongst our guests as they allow... More

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Additional Information about Sandman Hotel Victoria

Address: 2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sandman Hotel Victoria 2.5*
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Also Known As:
Sandman Inn Victoria

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

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