My spouse and I have stayed at the Bedford Regency many times in the past, but after this last visit we will never go back. We've always been OK with the quirky nature of the hotel - the dated '80's decor, noisy plumbing, the incompetent staff, parking two blocks away for an extra $10 a day - because we felt... more

I am writing to complain about our stay at the Bedford Regency hotel in Victoria, BC on Friday, April 11th 2008. The room itself was fine, (room #36) and clean which was good, but we had a very big problem. We come over from Vancouver every month or two to visit my boyfriend’s family, and were looking for somewhere to... more

The Bedford Regency has every opportunity to be a cool, quaint and perfect little urban hotel, yet falls short in so many areas. It is located in Victoria, which oozes quaintness from every cranny (some would say Victoria oozes a tad too much quaintness), it is on Government St., and just a stroll from Bastion Square and all the sights... more

My wife and I stayed there looking for a nice central location in downtown that we could base out of over night. This was just the bill for that. The hotel itself is very retro and kitchy, which may or may not appeal to all. The room was not the most restful but service was good although I got the... more

Everytime we get on the Victoria BC ferry boat. We saw an ad about Bedford Regency Hotel is a great place to stay while visit in Victoria BC. They promised that they serve nice breakfast the morning. But they do not serve breakfast and any hot meal at all. We were shocked and disappointed that we did not have nice... more

Stayed here for one night in late September. Problem #1: We had just checked in and were taking a short afternoon nap when another guest walked right into our hotel room! Apparently there was some confusion at the front desk and they mixed up the rooms and coded this other guests key for our room! All I can say is... more

We stayed at the Bedford Regency for three days recently and the hotel is well located, clean and tidy. Our rate included a very nice breakfast too. However, I had made it very clear to the hotel before we arrived that we wanted a suite type room with a separate bedroom and living area as we were travelling with our... more

The Bedford Regency is a reasonably priced hotel in a good central location. The room was clean, but the air conditioning could have been better - our room was particularly warm (even though the weather wasn't that warm!) and we sometimes had difficulty getting hot water in the shower. However, given the price and location, this hotel met our needs... more

This is the letter that I wrote the hotel and never recieved a responce to.... I'm just writing to let you know how upset I am with your hotel. I feel like nothing was done about it and the hospitality wasn't there. I wasn't expecting a 5star hotel and when we brought our bags into our room sat night I... more