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All 57 Victoria hotels

Harbour Towers

3.0 of 5 Hotel   |   345 Quebec Street, Victoria, British Columbia V8V 1W4, Canada
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Harbour Towers

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74%
Ranked #26 of 57 hotels in Victoria
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Lori D Qualicum Beach, Canada
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577 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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English first
Qualicum Beach, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel for 2 nights recently and had a wonderful stay. Staff were very polite friendly and attentive. King suite was spacious and comfortable with a deck to access from the living area and bedroom. Breakfast buffet had a large selection of food. Close to all amenities of the downtown core. This is our second time staying at... More

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Kay-gm, General Manager at Harbour Towers, responded to this review

So nice to read that you returned for a second time and this 2nd stay was a Wonderful one! Chef Setso and his culinary team will be happy to see that you found our Breakfast Buffet offered a large selection (included for all Suite reservations). come back for stay #3! sincerely, Kay Koot, general manager More

Victoria
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I rented a 2 bedroom penthouse suite to host my 11 year old daughter's birthday sleepover. Spacious, clean, with fabulous views of the inner harbour. Upon entering, a strategically placed bouquet of balloons and card greeted us. A special greeting for my daughter. So thoughtful. Sadly, the pool was under renovation so we were unable to use it. The hotel... More

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Kay-gm, General Manager at Harbour Towers, responded to this review

I am really very happy to read that you chose to celebrate your daughter's birthday with us, and you did make a great choice in one of our 2-Bedroom 2-level Penthouse Suites. These are often used for special occasions, and I'm also glad that our front office team made a special effort with the balloons! Note that our pool and... More

Surrey, Canada
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at Harbour Towers many times and reviewed it before as well. I have had good times here and some lousy experiences too. I have been mad at the management for dumping its loyalty program and not updating it as it can be a great hotel in Victoria. Of late, however, despite that dated look, I have seen... More

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Kay-gm, General Manager at Harbour Towers, responded to this review

Well I do thank you very much for recognizing my efforts and those of my Team! I appreciate that you've highlighted one of the key elements within our control - great customer service! If you do become one of our "regulars" our Associates actually very much enjoy calling you by name and welcoming you back. Thank you for your continued... More

Grants Pass, Oregon, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised to find such a clean property, heavenly beds, and the nicest staff during my recent stay. I booked online after checking out many hotels and wanted something nice, conveniently located, but without the huge price tag. I couldn't have been happier! This hotel is not brand new, but is so well maintained that it won't matter.... More

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Kay-gm, General Manager at Harbour Towers, responded to this review

Wow! Thank you very much indeed, on behalf of the hard-working associates and management, for your 5-Star Review and especially for your comments! My Housekeeping team will be thrilled when I share how satisfied you were with the cleanliness and the maintenance team's ongoing efforts are validated. I'm realy pleased to read how you found that even a 4th floor... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We quite enjoyed our weekend stay at The Harbour Towers hotel. It was within walking distance to restaurants, the parliament buildings and museum. The only problem that we could foresee in the summer months is the lack of air conditioning. Other than that the room was nice, the staff friendly and the food at Vic's Steakhouse was very good. Also,... More

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Kay-gm, General Manager at Harbour Towers, responded to this review

I'm glad you discovered the Harbour Towers and thank you for your review. Our friendly staff hope to welcome you back again and Chef Setso and his culinary team appreciate your comment about Vic's Steakhouse. Very happy to advise you that the SilverBirch Hotels & Resorts standard 42" flatscreen HD televisioin should be installed in all guestrooms by the end... More

Saskatoon, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in a King bachelor suite. It was clean,very bright, very spacious and had a wonderful view of the city. The room was well equipped and well decorated. The kitchenette was equipped with all basics. The staff were very friendly and extremely helpful. The workout room is unusually large and well equipped, well maintained and adjacent to the pool and... More

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Kay-gm, General Manager at Harbour Towers, responded to this review

Really appreciate your review title! Thank you for highlighting so many of the aspects of our hotel that we are proud of, from the fact that the suite was clean, bright and spacious as well as well-equipped (including the kitchenette). Chef and his culinary team will be happy to read how you feel that our Breakfast Buffet is the best... More

Nanaimo, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed two nights in an ocean view room. Was quiet and peaceful. The staff is exemplary! First hotel I've ever stayed in that the hot water was immediate - no delay whatsoever, even during high demand times of day. And i've stayed in many hotels. I can definitely advise anyone that they can feel comfortable in choosing this hotel.

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Kay-gm, General Manager at Harbour Towers, responded to this review

I am so pleased to read your review, and although our staff receive a huge number of positive comments for being helpful and friendly and professional ... I believe this is the first time I've read "exemplary" ... so Thank You! Sincerely, Kay Koot, general manager More

Vancouver
Top Contributor
71 reviews 71 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Like some of the other reviews the rooms are dated. I was here for one night and that did not bother me ( over the years this is my third stay). I have stayed at much more expensive hotels with access to fewer outlets, yes outlets have become so important to a room. The rooms are clean, yes they are... More

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Kay-gm, General Manager at Harbour Towers, responded to this review

When I read a review from a Top Contributor the comments are so valuable, and I thank you for adding them. As a frequent hotel guest, obviously with experience at more expensive hotels, I really appreciate some of the points that you've made: lots of power outlets, clean and reasonably-priced, along with mention of our huge Fitness Centre. Hoping you... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed March 12, 2014

Beautiful location, excellent front desk staff, reasonable nightly rate which included a full buffet breakfast and Wifi. However, this hotel is in serious need of a makeover!! The rooms are so outdated. I wouldn't stay there again based on that.

Was this review helpful? Yes
Kay-gm, General Manager at Harbour Towers, responded to this review

I thank you for all the positive aspects that you recognized which we have within our control (excellent front desk, reasonable rate including Full Buffet Breakfast for a Suite and complimentary WiFi). We have just received the approval for installation of the SilverBirch Hotels & Resorts standard 42" flatscreen "smart" tv into all of our guestrooms (quite a sizable capital... More

Nanaimo, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014

Great reception, friendly staff, rented a suite for the Dine Around Victoria event. Super price, included parking, free WIFI, and a sumptuous free breakfast. Just down steps away is a great restaurant, the Harbour House. This hotel is easy walking distance to central downtown Victoria, and has a great view of the inner harbour. Definitely a return visit is warranted!

Was this review helpful? Yes
Kay-gm, General Manager at Harbour Towers, responded to this review

Wonderful to welcome you to Victoria for Dine Around and Stay in Town ... thanks for coming from Nanaimo! Next time you're in Victoria, as you state, a return visit to say with us at our great location with our friendly staff at a super price ... you will be welcome! Sincerely, Kay Koot, general manager More

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Additional Information about Harbour Towers

Also Known As:
Harbour Towers Hotel Victoria
Harbour Towers Hotel
Harbour Hotel Victoria
Address: 345 Quebec Street, Victoria, British Columbia V8V 1W4, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Harbour Towers 3*
Official Description (provided by the hotel):
At Harbour Towers Hotel & Suites we believe "It's the little things that make the difference". From our professional front desk personnel to our dedicated room attendants, our ultimate goal is to provide the impeccable service and extra little touches that will make your visit memorable. The Harbour Towers Hotel & Suites offers some of the most spacious and comfortably appointed accommodations in Victoria. Most of our rooms and suites have balconies and many display breathtaking views of the vibrant Inner Harbour or the majestic Olympic Mountains and the Strait of Juan de Fuca. Whether traveling for business or pleasure, you can rest assured that at Harbour Towers Hotel & Suites, your comfort is our primary concern. ... more   less 
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