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Embassy Inn

#19 of 58 Hotels in Victoria
Certificate of Excellence
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520 Menzies Street, Victoria, British Columbia V8V 2H4, Canada
Special Deal
Free Hot Breakfast
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340 Reviews from our TripAdvisor Community

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Traveler rating
    128
    156
    38
    12
    6
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83
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12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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  • All months
    (340)
  • Mar-May only
    (73)
  • Jun-Aug only
    (133)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (38)
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Kelowna, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We picked this hotel for it's great location and were very happy with it. Rooms were clean and the breakfast was pretty good. The elevator seemed to have a lot of issues during our stay, but other than that it was great.

Was this review helpful? Yes
1 of 5 stars Reviewed 2 days ago NEW

This was very disappointing visit for $229 dollars a NIGHT!!. Front desk guy was very disrespectful to the point of being a jerk and as soon as I told him our names, we were instantly flagged. He claimed that booking.com never provided them with our credit card and that he was about to remove our reservation. Well, that was just... More 

Was this review helpful? Yes
Victoria, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Super friendly front desk staff, great location, and the breakfast is included in a very reasonable price! There are two buildings and one has kitchenette facilities. That building is older but kept in good shape. WIFI included

Was this review helpful? Yes
Courtenay, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stay here about twice a year, and my last stay was a little shocking. I entered an empty lobby that was once decorated with furniture. It was barren and gloomy. I must agree with Fishandchips about the new breakfast service. I walked into the dining room and saw the tables were completely bare! Two years ago they had one... More 

Was this review helpful? Yes 2
John J, General Manager at Embassy Inn, responded to this review

Thank you for your review. Regarding the lobby, we have relocated the lobby seating area to be a bit away from the front desk for two reasons. So that guests don't have to sit and listen to the busy check in desk and to make way for future renovations of the lobby area. This has created a lot of room... More 

Chemainus
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few times and always find it very clean with the staff more than helpful. Breakfast is free with a great selection of freshly cooked food and coffee. My first choice hotel when we stay in Victoria

Was this review helpful? Yes 1
John J, General Manager at Embassy Inn, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and that you thought our breakfast offering was great. I will be sure to pass on your kind comments to the staff. We look forward to seeing you again here at the Embassy Inn. More 

Comox Valley, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here a few times and liked most things about the place. Free parking keeps it just barely ahead (price wise) of its much newer neighbours and the free breakfast was once a great bonus. Recently they changed the breakfast service, meaning they scrapped all service completely. They need to have at least one server who brings coffee or tea... More 

Was this review helpful? Yes 1
John J, General Manager at Embassy Inn, responded to this review

Thank you for the review of your recent stay with us. All guests receive a full, free, hot buffet breakfast. From the many comments we have received from past and new guests, our new breakfast offering is a major hit! We have had comments such as, 'its the best free breakfast we have ever had'. Ours provides much more of... More 

Nokomis, Florida
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed two nights in this hotel. Room was spotless and very roomy. They had a safe, real glasses, in room coffee/tea service and small fridge. Bed was very comfortable. Location was excellent. We were just around the corner from Parliament, which was lit up at night and gorgeous. Staff was helpful and friendly. The included breakfast was over the top!... More 

Was this review helpful? Yes
John J, General Manager at Embassy Inn, responded to this review

Thank you for your review. I am happy to hear you were pleased with our location, comfortable beds and our breakfast offering. I'll be sure to pass on your kind comments about the staff. We look forward to serving you again on a future trip to Victoria and the Embassy Inn. More 

New Orleans
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked through Victoria Clipper, and were told this hotel was close to the dock. The location was indeed perfect! This is not a fancy place, but it was nice and clean and convenient and affordable. The staff were all excellent in every way. On arrival, the room was ready before we expected it. And when we left, they stored... More 

Was this review helpful? Yes
John J, General Manager at Embassy Inn, responded to this review

Thank you for your review. Yes, we are a partner with the Clipper. i am pleased to hear you were able to get into your room upon your early arrival. And yes, we do have ample storage in the event guests need to store some luggage. We look forward to seeing you again. More 

Washington State
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked our July stay using the Embassy Inn website and asked for a quieter room for our one night getaway. My note included a request to hold our luggage during the day as we would be arriving on an early flight with Kenmore Air. I was very surprised and happy when the desk clerk said that our room was... More 

Was this review helpful? Yes
John J, General Manager at Embassy Inn, responded to this review

Thank you for your detailed review. i am happy to hear we were able to get you checked in upon your early arrival. I will be sure to speak with the breakfast staff to be sure we don't run our of coffee again. Its just a matter of keeping on top of that. we look forward to seeing you again. More 

Cooper City, Florida
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago

We were looking for a middle-of-the-road hotel, convienently located near the action in Victoria. This one fit the bill nicely. Yes, it's dated, but it is well maintained, and included parking, wifi, and a decent breakfast. This was a perfect compromise between budget and convenience. We were willing to lose the luxury, but didn't want to stay at a dump... More 

Was this review helpful? Yes
John J, General Manager at Embassy Inn, responded to this review

Thank you for the review. We have had comments before about the skylights on the 4th floor. Many guests do like the feature thou. It does make the room quite bright. I do apologize about the plug not working. I'll be sure to get the maintenance team to check them all. We look forward to being of service again. More 

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