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Hotel Rialto

Certificate of Excellence
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653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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1 room 1 adult
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Hotel Rialto
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1,074 Reviews from our TripAdvisor Community

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Kelowna, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

Great location, comfortable bed, wonderful helpful staff! Free coupons for your morning coffee and danish, as well as a coupon for a delicious cheese plate in the dining room/lounge. The drink menu in the lounge is well known for its extensive selection. The food is amazing! Discount offered at the liquor store next door to the hotel. Pay parking in... More 

Helpful?
Thank dser2014
Rob C, Director of Sales at Hotel Rialto, responded to this review

Well the feeling is mutual...we love our guests! So happy to hear you were impressed with our hotel and amenities, thank you for letting other travellers know about us. Come stay with us again soon, Sincerely, Rob More 

Comox, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 11, 2014

From the moment you enter the lobby you are greeted with a big smile and welcome its like coming home. The Lady at the reception was so friendly and helpful.Parking was so nice and easy just a small walk away but it is secured and easy to get to.The Room was very clean and when you enter it feel spacious... More 

Helpful?
Thank Viktor D
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello Viktor, Thank you for the great review. I like the one word title, it very succinctly lets other TA users know what they can expect. Thanks for taking the time to spread the word. Comox isn't far, we hope to see you again soon. Rob More 

Courtenay, British Columbia, Canada
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 11, 2014

Remodels to the old "Hotel Douglas" have created a chic boutique Hotel Rialto; however, you can can take the "dive" out of the diva in appearance, but not in location. Victoria has more than its fair share of aggressive panhandlers and the addiction fueled homeless of which, unfortunately, the Hotel Rialto seems to be located in the middle. My usual... More 

Helpful?
Thank Yorkiechai
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Yorkiechai, I have to tell you, I really enjoyed your review... I get the sense you write for a living (if not you should) it was really well done. Thanks for pointing out some of the finer aspects of the hotel as well as bringing our attention to the issue with the tile heating (maintenance is investigating). I hope... More 

canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

Little worried about staying downtown. Noise, traffic, parking etc. I had none of those issues. Hotel is clean, attractive and quiet. food is amazing and service at the front desk and restaurant is impeccable. Cheerful, knowledgeable prompt. Location is walkable to all the sites. the only thing I can complain about was my eggs Benny was over poached. Staff to... More 

Helpful?
Thank thailandisles
Ypsilanti, Michigan
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 4, 2014

Beautiful, clean quiet hotel! Desk service was fabulous. Excellent food in bar along with inventive, delicious drinks made a lovely evening. Very comfortable bed with a variety of pillow- big plus for me. Close to lots of restaurants and museums. Would recommend and stay here again!

Helpful?
Thank Deb L
Cambridge, Massachusetts
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed November 2, 2014

The Rialto's a very European-feeling hotel, in an old building with historic charm (the rooms are of different sizes, etc), but it's not on Victoria's famed (and huge, horseshoe-shaped) waterfront, which is too bad. No water views. The lobby is just the front desk and 2 chairs - no place to sit down, check email, plan your day, etc. There's... More 

Helpful?
1 Thank fellowtraveler27
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

We picked Rialto for a quick weekend away, based on good reviews I had read. right on! The hotel has a modern-stylish elegant vibe, which I loved--no stuffy, old fashioned charm, just clean lines and good space. Our room was the King deluxe or something like that (403?) and was big and roomy and wonderful. Staff is warm, considerate, and... More 

Helpful?
1 Thank VILARIE
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 29, 2014

Decent location, small rooms, but not too small. Very small shower. Bed was a little stiff as were the pillows. Room was clean, came with a fridge and microwave. OK for a single night, although probably would stay somewhere else next time.

Helpful?
1 Thank Mike R
Red Deer, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 28, 2014

From the moment I stepped in the front lobby, ,to the time I checked out 5 days later....the front desk service was seamless, friendly and efficient. I room was well- appointed with ultra modern furniture and a very comfortable bed and pillows. The underfloor heat Cain the bathrooms was a real treat. The coffee ad pastries in the cappuccino bar... More 

Helpful?
Thank rondasmith
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi there, Staying 5 days at any property, you get to know it pretty well don't you? Very happy you enjoyed your stay with us and found the service to be top notch. Being a boutique property, we really "hang our hat" on great service, so to hear right from our customers that we are succeeding is the best confirmation... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 27, 2014

Our stay there was quite pleasant, the value-price equation was great and the staff was amazing during our stay, they even went the extra mile recommending a great italian restaurant, so they made our trip even better. The hotel has a great location, near great attractions. Thank you!

Helpful?
1 Thank marianitadepina
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello, Thank you taking a moment to recognize our staff and their impact on your stay with us. We are blessed with a great team for sure. Hope to see you again soon. Cheers, Rob More 

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