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Hotel Rialto

Certificate of Excellence
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653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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Best prices for: 1 room 1 guest
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Hotel Rialto
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Hotel Rialto
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835 reviews from our community

Traveler rating
    552
    229
    36
    12
    6
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108
432
57
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
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  • Jun-Aug only
    (310)
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    (206)
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There are newer reviews for Hotel Rialto
See the most recent reviews
Plymouth, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just visited Victoria and stayed at the Rialto. Excellent location in walking distance to everything. The room was very stylish and comfortable. Friendly staff and a lot of attention to detail. Cheese platter, and breakfast discount was a nice touch. I would recommend this hotel!

Was this review helpful? Yes
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Andi465, Thank you for taking a moment to let others know you enjoyed your time with us...hope we can welcome you back again soon. Cheers, Rob More 

British Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here a couple of times and have had fantastic experiences with the stays. One sense that the team there truly and genuinely aims to please it's guests. The food & drinks in the restaurants (we've had both breakfast and dinner at Veneto) are really good. We will be back.

Was this review helpful? Yes
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi there, Nothing makes me happier than when our team gets acknowledged in a review. They work very hard on maintaining the standards that are out in place and its wonderful to know that it is not unnoticed. Hope you had a great visit to Victoria and come back again soon. Rob More 

Top Contributor
75 reviews 75 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Hotel Rialto for two nights. We loved the hotel's location, the breakfasts, and the tapas lounge. The bed was very comfortable and the room was nicely appointed. Front desk staff were very friendly and helpful. The only thing I didn't like about the room was that there is no counter space in the bathroom... More 

Was this review helpful? Yes 1
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Prairiedrifter, Thank you for recent review of our little property and happy to hear that you give us a high recommendation. Our room layouts do vary throughout the hotel, (most of our rooms do offer counter space in the bathroom, however, there are a few that don't allow for it) so for your next visit, please make the reservation... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just visited Victoria for one day while in Vancouver for a week and stayed here. It was a great find! The price was right, and the location was perfect for exploring Victoria's downtown. Only a ten minute walk to the harbor front. The room was a nice size, and it seems like they have redone everything as it was... More 

Was this review helpful? Yes 2
Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A jewel of a property hidden behind a dull exterior. The staff were warm and professional from start to finish. The room was modern, clean, and comfortable. The welcome cheese plate in the lounge was delicious and fun, and the unexpected bonus of complimentary coffee and pastry each morning for breakfast was great! Since this is centrally located in Victoria,... More 

Was this review helpful? Yes 1
Vancouver, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent one night @ Rialto - perfect choice for catching a performance @ McPherson Playhouse, literally steps away. Carina, cheerful & very helpful, was able to arrange an early check-in, with an even better price deal (reservation made @ hotel website). Again, many thanks. Room was spacious, bright, clean, very comfortable bed. Really nothing amiss, tho, unfortunately, for this... More 

Was this review helpful? Yes 1
Luton, United Kingdom
Top Contributor
92 reviews 92 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Rialto Hotel is in an excellent central location, in walking distance of many bars, restaurants and attractions. The staff were very helpful in organising our whale watching excursion. We had a drink and a cheeseboard in the bar/restaurant which was delicious. Are room was large, modern and clean.

Was this review helpful? Yes 1
Seattle
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a lovely two night stay at the Rialto. The staff was very knowledgeable about local restaurants, transportation and activities. We needed some help with bus service and finding out if the BC Museum would store luggage and the front desk was able to provide us with all the information. Breakfasts were delicious - lots of loose leaf teas,... More 

Was this review helpful? Yes 1
Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Rialto was an excellent choice for a weekend in Victoria. From the excellent service at the front desk, to a clean and well equipped room and a great breakfast. Whether you have the included coffee and pastry, or splurge for the full breakfast, it was a welcome treat. The staff were friendly and attentive. Even the 10% discount at... More 

Was this review helpful? Yes
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello, Thank you for the great review, we are definitely blessed with an ideal location to explore all of downtown. Victoria has such an amazing culinary offering, we are happy to be right in the mix. Hope to see you again very soon. Rob More 

Winnipeg
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I travel Western Canada extensively, and of course stay in accommodations of varying degrees of........ Luxury. Luxury may be defined in many ways, however the Rialto clearly redefines luxury in a whole new language. When comfort and familiarity become part of the equation, a whole new meaning is discovered. The Rialto leaves you begging for more, while... More 

Was this review helpful? Yes 1
Rob C, Director of Sales at Hotel Rialto, responded to this review

"Redefines Luxury In A Whole New Language"....You don't know how much you made my day! Possibly the best line in a review ever...thank you. Very happy you enjoyed your stay with us..our entire staff work so hard to keep the bar high, it is wonderful to hear it is translating well into the guest experience. Please come back and visit... More 

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