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All 57 Victoria hotels

Hotel Rialto

3.5 of 5 Hotel   |   653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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Hotel Rialto
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Ranked #4 of 57 hotels in Victoria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
galina k Toronto, Canada
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657 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is modern, zen, spotless clean.Staff was very friendly.We were really impressed with the restaurant.Food and drinks were incredible.The cheese tray and complimentary breakfast was a very nice touch.The half price tapas before 6p.m. were amazing!Minutes from waterfront. We would definitely stay there again and recommend it to our friends.Thank you Rialto!

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

We just spent 4 days at the Rialto hotel to celebrate our 25th wedding anniversary and had a wonderful stay. The hotel has a very European feel. Our room was lovely and I loved the heated bathroom floor. Everyone was very friendly and helpful. We had breakfast there every morning and it was very good as was the food at... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We really enjoyed our stay here. The room was spotless, had a great view, was blocks from the waterfront, and hotel staff was friendly and helpful. We had the king junior suite and it was so nice to have the extra room. The hotel has a modern, boutique style and a friendly atmosphere. We would definitely stay here again

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Regina, Canada
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A warm welcome and a lovely room made this a perfect stop for us. The hotel staff were very welcoming and helpful. The cheese tray was a nice touch. We also enjoyed the half price appies (though you have to get there in time!) and watching the bartender create drinks. Our room was small, but more than adequate for a... More

Was this review helpful? Yes 1
Winston Salem, North Carolina
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hotel Rialto is a perfect hotel for your family vacation. The front desk staff was extremely friendly and helpful. The restaurant's food was delicious and the waitstaff was very attentive. The rooms were large, modern and comfortable. Free wi-fi was a plus. It is not right next to the Ferry but the walk was manageable even with suitcases.

Was this review helpful? Yes 3
Armada, Michigan, United States
Top Contributor
94 reviews 94 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay here. The rooms were modern, clean and tastefully decorated. The staff was exceptional, from the reception, to the bartender to the coffee room. It was a charming visit. I would return.

Was this review helpful? Yes 3
Top Contributor
77 reviews 77 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is THE worst hotel one could ever stay at!!! I was in room 407, and could hear the buses, screaming pedestrians and the cross walk 'beep' ALL NIGHT!! I called the front desk to request a change in my room, but they said they have no other room available as they are sold out!!! Unfortunately i have nothing more... More

Was this review helpful? Yes 1
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello, We rely on feed back of all types to continue to improve our hotel. Obviously, you were not satisfied with your experience here, please contact me directly at the hotel to see if we can offer any solutions. I can be reached through the front desk Monday - Friday. Rob Curtis Sales Manger More

Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I spent a beautiful romantic evening last weekend at the Hotel Rialto and what a treat it was. We booked the Romantic Package and from the welcome bottle of chilled Italian white wine with accompanying cheese plate with chocolate dipped strawberries to the folded towels on the bed in the shape of two swans to the huge... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in the king suite with my family of four. It was very clean, enormous, and very quiet. We paid for the extra 15 dollars a day for their parking and it was well worth it. It is only a half of a block form the hotel and you can go in and out as much as you like.

Was this review helpful? Yes 2
Bellingham, Washington
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Hotel Rialto last weekend and it was great. The staff was excellent. We received a couple of surprises: A complimentary cheese plate, which was delicious and complimentary pastry and beverage or $3 off an item from the breakfast menu. Our room was very clean although very small in comparison to many hotel rooms but we would... More

Was this review helpful? Yes 1
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello Annette, I too enjoy surprises (when they are pleasant). Happy to hear your surprises were happy ones! Come see us again soon and thank you for letting others in on our little secrets. Rob More

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Additional Information about Hotel Rialto

Address: 653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Rialto 3.5*
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Hotel & grounds (3)
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Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style
#4 Business Hotel in Victoria #5 Romantic Hotel in Victoria #9 Family Hotel in Victoria
Hotel Class
Official Description (provided by the hotel)
A charming heritage building located right downtown Victoria. Close to shopping, restaurants and attractions. Minutes walk from Inner Harbour, Market Square and right beside China Town. Rooms are quaint and nicely appointed with flat screen TVs with movie system, in-room fridge, microwave and I-home alarm clocks. On the main level is Cafe Veneto serving all day breakfast and fast fresh lunch. Veneto Tapa Lounge is also on the main level of the hotel which is a stylish urban "restro-lounge" serving delectable small plates and a wine and cocktail menu that is among the finest in the city. ... more   less 
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