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Hotel Rialto

Certificate of Excellence
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653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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1 room 1 adult
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Hotel Rialto
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1,074 Reviews from our TripAdvisor Community

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Vernon, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We loved everything about this hotel conveniently located in the heart of downtown Victoria. Our room was first class, so was the service. We were greeted by pleasant and professional staff at the front desk who explained what all the services were. We liked the size of this hotel-not too large- which made it easy to locate all it's amenities.... More 

Helpful?
Thank pianoshredder
MaureenKelly, Manager at Hotel Rialto, responded to this review

Dear Pianoshredder, We are thrilled to hear that you loved everything about our hotel! We will accept your obviously educated opinion that we are the perfect hotel. Thank you so much for your kind words and we look forward to welcoming you back soon. More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Everything was awesome here, the staff, the location, the cleanliness etc but the beds are too old and soft. If they upgrade those would definitely rebook. I wouldn't be surprised if they upgrade that soon tho as everything else looks to be new.

Helpful?
Thank Lindsay M
MaureenKelly, Manager at Hotel Rialto, responded to this review

Dear Lindsay M, It is terrific to hear that your stay was awesome. We are so glad you enjoyed our hotel. Yes, everything at Hotel Rialto is new. We have completely renovated and refurnished our entire hotel, including the beds. Our Serta Bamboo Sleepers have won the hearts of so many of our guests, even our insomniacs. It is unfortunate... More 

Queensland, Australia
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My daughter and I stayed there for 2 nights. We caught the bus from the ferry terminal and were dropped off right across the road. We had a beautiful large room with 2 queen beds. We were given a voucher for a cheese platter in the bar. Also for a pastry and coffee/tea for breakfast. The staff were very friendly... More 

Helpful?
Thank dpjulie
MaureenKelly, Manager at Hotel Rialto, responded to this review

Dear dpjulie, How nice it is that your daughter and you had a weekend away with one another. Doesn’t it feel great to take the public transit? It is a real adventure. As nice as public transit is, it is even nicer when it conveniently drops you off right in front of your destination so you don’t have to walk... More 

North Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I took a last minute trip from north van to Victoria this past weekend. We booked at the Rialto and were very pleased. The staff at the front desk were very professional and welcoming. I must admit I forgot the name of the guy at the front desk but he was really great when we arrived and... More 

Helpful?
Thank tricia w
MaureenKelly, Manager at Hotel Rialto, responded to this review

Dear tricia w, It sounds like your quick weekend away was filled with fun, food and fabulous-ness! The night you arrived, Enes was the man on the desk and Derek was on valet/bell service; YES, they certainly dial up the “coolness” factor in our hotel! We are very proud of our housekeeping team, they take such pride in ensuring our... More 

New Westminster, Canada
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Booked a two night stay here over the family day weekend. Friendly and helpful front desk staff, they even suggested a place a block away to park when we said we didn't want valet parking. Coffee and croissant in the morning were a nice treat. We also had a drink and the free cheese plate at the hotel restaurant. Hotel... More 

Helpful?
Thank souschef2
MaureenKelly, Manager at Hotel Rialto, responded to this review

Dear souschef2, Thank you for your review and for you recommendation. We truly appreciate your feedback. I am glad to hear the city parking worked for your needs. We now offer valet, but it is nice to know that there are self-parking options that are also close-by and affordable. Considering we are a downtown, there are many urban noises in... More 

Salt Spring Island, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed one night and loved it. Comfortable bed, helpful staff and the complimentary cheese tray and pastry in the morning were great! Only complaint is that there is no way to hook up the PC to the TV... pretty minor. The attached Tapas bar was excellent. Will stay here again!

Helpful?
Thank John W
Vancouver
Level Contributor
88 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked through Hotwire, not knowing what we were going to get. What a great surprise! This old hotel was renovated in 2009. In what was once a seedier part of town, revitalization has done a lot for the neighbourhood. It's right downtown. Our room was spacious and well appointed. The bed was very comfortable. It has a nice cafe... More 

Helpful?
Thank 5202dl
Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Picked this hotel at random for a single night stay in Victoria with a business colleague. What a little gem this place is! Friendly and efficient check in with valet parking - $22 for overnight. Room price very economical at $100 with a couple of vouchers, one for a light breakfast and the other for a complimentary cheese plate at... More 

Helpful?
Thank W6152LRmikeg
1 review
5 of 5 stars Reviewed 1 week ago NEW

Beautiful hotel in downtown Victoria. Hotel Rialto offers superior customer service and hotel rooms. The bar downstairs was an added bonus with a nicely curated wine and beer list. Highly recommend for business travel or a romantic getaway.

Helpful?
Thank Len C
Comox, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We take an annual January mini vacation in Victoria - usually with another couple. This year we chose the Rialto for it's price discount and location. Our friends chose a room with Queen bed and we chose a junior suite with king bed, giving us the room to congregate when not out sightseeing/dining. We throughly enjoyed our stay. The staff... More 

Helpful?
1 Thank Linda J
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