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Hotel Rialto

3.5 of 5 653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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Certificate of Excellence 2014
Hotel Rialto
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Hotel Rialto
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742 reviews from our community

Traveler rating
    490
    205
    30
    12
    5
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93
388
48
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
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Penticton, Canada
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We visit victoria often and this is a nice little find, Very friendly and helpful staff. Breakfast vouchers were included as well as a voucher for a cheese plate in the hotel bar which was a nice touch. The hotel parking is $15 a night it is a block or so away, not quite sure as there was no parking... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed 3 nights in a superior double room which was very nice, spacious. Even though our room was right on Douglas there was no traffic noise or at least nothing that bothered us - but the hotel leaves earplugs just in case - which I loved because someone snores....but they weren't needed. Nice and quiet despite it being a long... More

Was this review helpful? Yes 2
Vancouver, Canada
Top Contributor
217 reviews 217 reviews
55 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When I booked I was very nervous. The price and location didn't seem to sync with the good reviews on TA. It turned out to be a terrific choice. The location is a bit on the edge of downtown, but a close enough walk it is not a problem. The public areas are very nicely decorated. Rooms are comfortable. A... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we had a wonderful experience at hotel rialto. The location is great. close to the cityhall and at the heart of downtown. Staff are very friendly and welcoming. The place is very clean. Although the lobby is not that wide, but who stays in the lobby all the time, right? After dinner at a closeby restaurant, we had a stroll... More

Was this review helpful? Yes 4
canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very good boutique style downtown Victoria. Would stay again - excellent prices too. The rooms are nice and the location is right downtown. The café is nice and the history of the building interesting. Nice to see a boutique hotel with good prices in Victoria.

Was this review helpful? Yes 4
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Harney, Nice to hear you enjoyed your time with us. We are definitely blessed with a great location right downtown. Come back and visit us again soon. Rob More

Calgary, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We really enjoyed our very brief one night stay at Hotel Rialto. The staff are friendly and welcoming, sincerely anxious to help in any way they can. The rooms are charming and very clean. I appreciated having an iron and ironing board in the room. We enjoyed staying in this area of Victoria. Chinatown is always interesting to visit and... More

Was this review helpful? Yes 5
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello Wildrose, Thank you for taking a moment to tell others about our little property. I'm always excited to hear that our staff are making an impact on the quality of your stay. Nice to hear the great review, please come stay with us again soon and this time you'll have to stay a little longer. Sincerely, Rob More

Alberta, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel Rialto is in the perfect location in Victoria! With delicious food and drinks in the lounge and friendly helpful staff we ate and played the whole time we were there. We stayed for a week and felt like family by the end. Our suite was perfect for a family as there was a door seperating the living area and... More

Was this review helpful? Yes 5
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Dawn, What a nice review, thank you for posting it! Sounds like you really enjoyed your time in Victoria and very happy we could play a part in that. Thank you for offering to tell all your friends about the property, as a small hotel we rely so heavily on word of mouth, it's truly appreciated. Hope we can... More

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nice. The receptionists were informative and helpful. The room was also spacious and clean. It may not be that close (still walking distance) to the center of Victoria, but it is close to other places, like Chinatown. At night, however, the street is a little dark and empty.

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

When coming for your stay at Rialto the overall look of the hotel is present with the character feel of an older building. The only overall flaws I have come across in our 3-days stays was the lounge on the main floor one of the bartenders was just amazing and very helpful however another was quite rude and talking down... More

Was this review helpful? Yes 1
Newberg, Oregon, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I enjoyed this hotel and would stay here again. Convenient, and easy to walk to all the points of interest. The street noise is a bit loud if you are there during garbage pick up. Also, there is a edginess to some of the street people a few blocks from this hotel.

Was this review helpful? Yes 1
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Additional Information about Hotel Rialto

Address: 653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Rialto 3.5*
Number of rooms: 50
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