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Hotel Rialto

3.5 of 5 653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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Certificate of Excellence 2014
Hotel Rialto
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Hotel Rialto
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803 reviews from our community

Traveler rating
    530
    220
    35
    12
    6
See reviews for
104
414
55
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (803)
  • Mar-May only
    (160)
  • Jun-Aug only
    (310)
  • Sep-Nov only
    (206)
  • Dec-Feb only
    (127)
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Burlington, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars NEW

I stayed at the Rialto from Feb 9-13 for business. The atmosphere is great and the location was perfect. From my first day walking into the hotel, Alex at front desk was very friendly, accommodating and professional. During the week my experience with Carina (Or Karina) was also very pleasant as she was very helpful as well. The hotel has... More 

Was this review helpful? Yes
Cortes Island, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is what a hotel should be. Friendly and helpful staff, clean, and a perfect location. The room was large room and with a comfortable bed. A large bathroom and the best bathtup. The restaurant was also great. Close to downtown and lots of good restaurants and cafes.

Was this review helpful? Yes
Victoria, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I had a wonderful stay at Hotel Rialto on Valentine's Day. My room was absolutely gorgeous with an enormous King Size bed in a beautiful corner suite that had SO much light from all those windows. It's clear the room has recently been updated and they paid attention to detail. It was really fun to just sit and people watch... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was our first time and probably we will keep coming back. Hotel Rialto is a great hotel we loved the breakfast, cleanness, rooms. I especially thank to the wonderful receptionist ENES for his hospitality and help. He showed all the attractions, places and everything. He was sooo helpful.

Was this review helpful? Yes
CaymanFoodista
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I loved this hotel - and we both said we'd stay there again sometime soon. The staff are exceptional at their jobs from the very pleasant, professional reception to the excellent housekeeping. We had a large corner room overlooking the clock tower, which was beautiful, especially at night. Some people might find the traffic noise a challenge but it gets... More 

Was this review helpful? Yes 1
Barrie, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I was pleasantly surprised with the Hotel Rialto. An older building that has been beautifully renovated and updated in the core of the city. The staff are amazing. The location is perfect for any business at City Hall or the CRD. A block away from Canada's oldest China Town, and a short walk to the waterfront.

Was this review helpful? Yes 1
Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel through an online booking service and used my Visa debit card as the credit card. Upon arrival I was informed I needed a credit card for checking in, of which I do not have. I'm used to leaving cash deposits ranging from $200-$500 which I'm completely okay with but Hotel Rialto initially refused to a cash... More 

Was this review helpful? Yes 3
Victoria, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel. Near everything, parking is free, modern decor, tastefully decorated, clean comfortable bed, really friendly staff, bonus cheese plate and breakfast coupon. We really enjoyed our stay and would definitely come back or recommend it.

Was this review helpful? Yes 3
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi there, really appreciate you taking the time to spread the word about our hotel. We rely heavily on the "word of mouth" of our guests for our success and love to hear the feedback. Look forward to your return visit. Sincerely, Rob More 

Ladysmith BC
Reviewer
4 reviews 4 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

first time staying at the Hotel Rialto, but within minutes of checking in we realized that we had come across a 'gem' in Victoria! the staff were beyond pleasant, got to know us and made us feel very welcome! the room was perfect, clean and had all that we needed! we were within walking distance of our restaurant and anything... More 

Was this review helpful? Yes 2
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello Ola, Thank you for your nice review of our hotel. Happy to hear you enjoyed your stay and I'm always happy to pass along the kudos to staff members who are highlighted in a review. Hope you can join us again soon. Rob More 

Nanaimo, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location to all of down town Victoria. Very clean, comfortable and quiet rooms. Wonderful staff on both at check in and check out. Although we did not have time to check out the onsite tapas bar this trip we plan to on our next visit. Will definitely stay at the Rialto again.

Was this review helpful? Yes 2
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Michelle, I'm glad you are already pre-planning your next stay with us. Veneto is really a "must try" when staying with us, so be sure to lock that into your itinerary on the next visit. Look forward to having you back soon. Sincerely, Rob More 

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Additional Information about Hotel Rialto

Address: 653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Rialto 3.5*
Number of rooms: 50
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Hotel Style:
#5 Romantic Hotel in Victoria
#8 Family Hotel in Victoria
#10 Business Hotel in Victoria

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