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All 57 Victoria hotels

Hotel Rialto

3.5 of 5 Hotel   |   653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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Hotel Rialto
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Ranked #4 of 57 hotels in Victoria
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed today
Shannon Y Vancouver, Canada
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566 people have reviewed this hotel

Traveler rating
    384
    147
    20
    10
    5
See reviews for
70
292
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed today NEW via mobile

We stayed here for a night and everything was great. The front desk staff are really polite and friendly. You will get a coupon for a free cheese plate and breakfast (coffee and pastry) when you check in. You can get the cheese plate from the hotel restaurant and you can either eat it there or take it up to... More

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Nanaimo
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is a boutique hotel which is smaller then most which really gives you a more intimate experience as the staff can connect with you much easier than found in large establishments. The staff are warm and welcoming and happy:-) I tend to be extremely picky at hotels when it comes to cleanliness and I was totally and surprisingly... More

Was this review helpful? Yes 1
Rob C, Director of Sales at Hotel Rialto, responded to this review

I have to admit, there are 2 points to your review that are like music to my ears...First, cleanliness is paramount in our culture here and transfers to every staff member, so when we get feedback reflecting this, it is always reassuring. Secondly, knowing how much trial and effort went into selecting the sleep sets and pillow combinations in our... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I always choose small boutique downtown hotels when traveling and the Hotel Rialto fit the bill. From check- in to check- out my daughter and I were very pleased. All of the front desk staff as well as those in the café and the lounge were very helpful and friendly. The beds are unbelievably comfortable and the bath has cozy... More

Was this review helpful? Yes
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello, Thank you for giving us (and others) some feedback from your recent visit. Sounds like you and your daughter had an enjoyable stay. We are definitely blessed with a good location, right in "the mix" for sure. Hope you can come back and stay with us again soon. More

Toronto, Ontario, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a lovely hotel with a true boutique feel. Breezily easy check-in and check-out, room that was exactly what I'd hoped, good size, nice bathroom, comfortable bed, loved the coffee machine, easy wifi, lots of towels, used that umbrella in the wardrobe. Very very friendly staff. I didn't have time to try the martini bar but it was certainly always... More

Was this review helpful? Yes 1
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello Shelley, Very nice of you to share your recent visit with us to other travellers. Happy to hear we are meeting the standards we put in place for ourselves. (next time, you simply must try Veneto our restaurant on site, you'll be very happy you did). See you again soon. More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great boutique hotel with loads of character and charm. The staff were very helpful and polite when checking in, we also got upgraded to a King Suite at no extra charge. The food in the cafe and dining room was excellent. Over they years I have stayed at various hotels in Victoria but this by far was the best value... More

Was this review helpful? Yes 2
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Lance, Really appreciate the feedback from your recent stay with us. Sounds like we are going to be seeing more of you which is great. Let us know if we can do anything to make your frequent stays with us more comfortable. Regards, More

Nanaimo, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was great, clean and comfortable. the biggest surprise was the entertaining bartenders and their incredible concoctions. Hotel was central close to great shopping dining and other bars. Only 3 blocks to the waterfront.

Was this review helpful? Yes 3
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi there, Thank you for reviewing our property. Our bartenders in Veneto Tapa Lounge are among the best and are leading the cocktail movement here in Victoria. Sounds like you did a "Spin The Wheel" and had our pros create a unique cocktail just for you based on your tastes. Thank you for giving them a shout out, they work... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My son, daughter-in-law, husband and I booked this hotel for one night on a Friday based on the excellent reviews here. We certainly did not regret it! The staff here are very pleasant and helpful - a heads up to Alex! We loved this hotel as well as the location, we could walk everywhere. The waterfront, Chinatown, shopping, good restaurants... More

Was this review helpful? Yes 4
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi there, thank you for taking the time to tell others about our little hotel. Very happy to hear you had a great stay with us (I passed along your accolades to Alex). As a small independent property, we rely heavily on word of mouth, so you passing your experience along to others means a great deal to us. Look... More

Edmonton
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The stay was wonderful, we paid for the offsite parking which was legit across the street, also we used the fitness passes we were given which was offsite also but only two blocks away and the gym was good. The hotel gave us a free cheese plate to use between set times, it was delicious we also got a couple... More

Was this review helpful? Yes 3
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello, really happy to see you enjoyed your stay with us. Look forward to having you stay with us again soon. More

Saskatoon, Canada
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent 3 days at the Rialto and we're very happy. It has been fully renovated, great Devore and staff. 409 was large and comfortable. 10% discount at adjacent wine store. $10 a dat meal credit is you go green...no maid service. Free breakfast muffin and coffee. A great tapas bar. Walkable to all off old Victoria. Only downside is... More

Was this review helpful? Yes 5
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi, Very nice to hear you enjoyed your stay with us. Thank you for taking the time to let others know about it. Come back and visit us again soon. More

Waterloo, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wanted to give this hotel a 5 star review - it was nearly perfect. We stayed for 3 nights in April 2014. We arrived very late the first night and were courteously and quickly checked in - with a follow up call to our room ensure that all was as it should be. The room was very clean, tastefully... More

Was this review helpful? Yes 2
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hello, Sounds like you had a great stay with us overall. I was happy to hear our café staff were able to accommodate your travel partner, its never fun traveling and not feeling well. On future stays with us, should you encounter anything that is affecting your experience with us, please let the front desk know and we will find... More

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Additional Information about Hotel Rialto

Address: 653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #4 of 57 hotels in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Rialto 3.5*
Official Description (provided by the hotel):
A charming heritage building located right downtown Victoria. Close to shopping, restaurants and attractions. Minutes walk from Inner Harbour, Market Square and right beside China Town. Rooms are quaint and nicely appointed with flat screen TVs with movie system, in-room fridge, microwave and I-home alarm clocks. On the main level is Cafe Veneto serving all day breakfast and fast fresh lunch. Veneto Tapa Lounge is also on the main level of the hotel which is a stylish urban "restro-lounge" serving delectable small plates and a wine and cocktail menu that is among the finest in the city. ... more   less 
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