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Hotel Rialto

Certificate of Excellence
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653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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Best prices for: 1 room 1 guest
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900 Reviews from our TripAdvisor Community

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Traveler rating
    599
    244
    39
    12
    6
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127
459
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100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (900)
  • Mar-May only
    (217)
  • Jun-Aug only
    (349)
  • Sep-Nov only
    (206)
  • Dec-Feb only
    (128)
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Sacramento, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed today NEW

We enjoyed our stay at the hotel and wished we could have stayed longer! The front desk staff were very helpful and friendly. Nice, large room that comfortably fit our family of four. We loved the complimentary cheese plate - generous serving size and delicious. Breakfast was also great. We plan to stay here the next time we are in... More 

Was this review helpful? Yes
Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Close to many restaurants, cafes, shops, Chinatown and public bus transport including to ferries---walking distance to inner harbor area, Empress Hotel, British Museum and Bug Museum.where tour buses signup passengers. Welcome cheese platter coupon in attractive lounge/bar,restaurant, good drinks, plus wonderful coffee/ muffin breakfast x coupons each day. Good wi fi. Rpom size not huge but Immaculate quiet and attractive.... More 

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Calgary, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

A 27th wedding anniversary should be special, so we returned to the province where we spent our honeymoon. We hadn't been to Victoria in years, and wanted someplace more unique and special than your run-of-the-mill chain hotels. The Rialto caught our eye immediately while browsing through the travel sites. It is every bit as special as the advertising makes it... More 

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Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel Rialto is easily accessible and well located. The staff are the highlight of the stay. They are so helpful and warm. Great cafe & bar located on the ground floor of the hotel. The bed was incredibly comfortable and the room was clean. They have black-out curtains and ear-plugs so you are able to have a great night's rest.

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San Juan, Puerto Rico
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Staff is amazing. We accidentally booked our whale watching tour a day early and Campbell helped us out with the tour company so we could still take the tour at a later hour. One of the people in our group left their cell in the room and the staff once again reached out to us. They even helped us save... More 

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Victoria
1 review
4 of 5 stars Reviewed yesterday NEW

Good hotel with a convenient location, we choose the venue because of its proximity to McPherson Theatre. Because of Jazz Fest sleeping was a bit difficult. OK breakfast served in the cafe. Not sure why I need to write more to submit but it won't let me submit unless I write a review with at least 200 characters which is... More 

Review collected in partnership with Easytobook.com

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Crestwood, Kentucky
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel (and especially room) just felt clean, which is the #1 priority of us. Staff was incredibly nice and helpful. I appreciate the "green" option for housekeeping. We skipped the cleaning one day and got a $10 credit, which combined with coupons they gave us almost covered our breakfast the next day. Wifi would drop at times, which was frustrating.... More 

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Cincinnati, OH
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Had a great stay while visiting Victoria for the first time. The location was ideal and the staff were wonderful. Loved the complimentary cheese plate and breakfast, both were excellent. Our room was quite large and very quiet. We would definitely stay here again if we return.

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Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had an excellent stay at Hotel Rialto. It's centrally located in downtown Victoria, it's well mananaged, and the staff is friendly and helpful. The room was very nice and came with all the right amenities.

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Gloucester, United Kingdom
Top Contributor
124 reviews 124 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is situated on the edge of Victoria city centre east access to pubs and restaurants about a 10min walk to harbour .the hotel is very clean and nicely decorated throughout and the staff both friendly and helpful there are two things not quite so good there is a bit of noise from the road that runs next to... More 

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