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Hotel Rialto

Certificate of Excellence
653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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Hotel Rialto
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Hotel Rialto
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853 reviews from our community

Traveler rating
    566
    232
    37
    12
    6
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115
436
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93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Halifax, Canada
Top Contributor
50 reviews 50 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at Hotel Rialto for two nights on a short vacation in Victoria. I was traveling by myself and found the hotel to be ideal for my first visit to Victoria. Room - The room was a bit smaller than average for a downtown city hotel, but I thought it had plenty of space for me, and would have... More 

Was this review helpful? Yes 2
Vancouver, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We decided to bike to Victoria for part of the long weekend. We looked for "bike friendly" hotels and found the Rialto on-line. Upon arriving into Victoria, it was nice not to have to deal with harbor traffic and instead, rode quickly to the hotel. Maureen and the staff were very accommodating, and we felt like star guests. They helped... More 

Was this review helpful? Yes 1
Langley City, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My second visit to Hotel Rialto and it was just perfect. Friendly staff, immaculate suite and lobby, bright and enjoyable hotel chic decor, lovely complimentary continental breakfast in their cafe. Good location. And when we needed to leave on short notice they were very accommodating. This will be our Victoria hotel from now on.

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Palm Coast, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for 3 nights and I have to say it was fabulous . On arriving Maureen and her team made us so welcome . Vouchers for breakfast for coffee & cake or crossant or $3 dollar off breakfast . Vouchers for the bar in the evening ( cheese board ) The bar was probably one off the best... More 

Was this review helpful? Yes 2
Seattle, Washington
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

the hotel was close to all of our actives and bus routes getting to and from locations. It is located close to all of the restaurants and shopping treasures. Breakfast was great, the restaurant located in the hotel was great.

Was this review helpful? Yes 4
Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here from May 10-11 for a business trip. The hotel was centrally located and the upkeep of the hotel is top notch. My superior queen room on the top (4th) floor was quiet, spotless and spacious. The wifi was fast, and I appreciated the laptop tray to use your computer in bed. The elevator took a while but... More 

Was this review helpful? Yes 2
Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I just stayed there for the Mother's Day weekend. Staff very friendly and helpful. Cheese tray and breakfast coupons a nice treat. Room was nice, beds comfy. Our room was away from the busy street so noise was not a problem. Bar staff very knowledgeable, restaurant staff very accommodating and food was very tasty! We really enjoyed... More 

Was this review helpful? Yes 2
Hazelton, British Columbia, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel Rialto in Victoria, nice rooms and courteous staff. To my dismay, Victoria h2o is heavily chlorinated and I'm allergic to chlorine. No filtered water in hotel so I had to find water to sponge bathe in. The noise levels so high they had earplugs beside the bed! I can't believe people are so complacent about poor drinking/bathing water! When... More 

Was this review helpful? Yes 1
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Roy, I have to admit, your comments caught the attention of our entire management team. The reason for this is our GM broached the subject with all of us after having the conversation you spoke of in your review. What you thought was indifference on her part let me assure was not. She inquired how you managed at other... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed everything about this hotel (despite the clogged sink). Clean. Well maintained and located. A highlight of the trip. Breakfast is included (pastry and coffee) or 3$ off a breakfast from the menu. This hotel would be recommended for all (and reasonably priced to boot)!

Was this review helpful? Yes 2
Brighton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Hotel Rialto in Victoria BC for one night on 5th May. Our flying visit was made effortless from the accommodation point of view. Lovely staff, lovely rooms & great tapas bar. Would recommend to all - shame we didn't have longer.

Was this review helpful? Yes 2
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Amenities