We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Rialto

Certificate of Excellence
Hotel website
653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
Offers & Announcements
Go Green and be rewarded
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Rialto
Professional photos View all
Browse nearby
Hotel Rialto
Write a Review

834 reviews from our community

Traveler rating
    551
    229
    36
    12
    6
See reviews for
108
432
57
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (834)
  • Mar-May only
    (190)
  • Jun-Aug only
    (310)
  • Sep-Nov only
    (206)
  • Dec-Feb only
    (128)
All months
Nanaimo, Canada
Top Contributor
59 reviews 59 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic boutique hotel. We have stayed at what many call the "best" boutique hotel in Victoria and we found Hotel Rialto to be better than it in many ways and therefore we will now choose to stay at the Hotel Rialto every time we visit Victoria. We have also stayed at a few of the major big hotels in Victoria... More 

Was this review helpful? Yes
Philomath, Oregon
1 review
5 of 5 stars Reviewed 6 days ago NEW

The room was comfortable and a good size, with a charming view of the building across the street. The Rialto was walking distance to most of our destinations: the Inner Harbour, museums, Chinatown, and the Black Ball ferry that brought me across from Pt. Angeles. The staff is very professional, courteous, and helpful. My daughter and I enjoyed the complimentary... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Very pleasant experience . Friendly staff; room clean, recently updated and comfortable. Terrific breakfasts in the hotel restaurant . Street noise minimal; only minor issue was a clock tower across the street that threw in light at night that the curtains didn't fully block out. Would stay at again. Only actual issue I felt important is that there was no... More 

Was this review helpful? Yes
Victoria, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights. Having never been to Victoria, booked on the price and location. We have not been disappointed. Location is within walking distance of everything in town. Free upgrade when we arrived, vouchers for free or discounted breakfast and a complimentary cheese platter provided by the loveliest lady made us feel pleased with our choice. The rest... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at the Rialto every time I visit Victoria. With upgraded rooms and a few perks, it's the best value for staying in the heart of downtown. Other similar hotels can be up to twice the price. This trip stood out because of the great customer service of the front desk agent, Maureen. She was extremely helpful and proactive... More 

Was this review helpful? Yes
Rob C, Director of Sales at Hotel Rialto, responded to this review

Thanks so much for your accolades for both the hotel and our staff. Maureen is definitely one of our rock stars and she will appreciate seeing your review. Sounds like you frequent Victoria, so we will look forward to welcoming you back soon. Sincerely, Rob More 

Trondheim, Norway
1 review
4 of 5 stars Reviewed 1 week ago

Without knowing anything about hotels in Victoria, we booked the room based on location and price, and we are very plaeased with the choice. All downtown locations are within walking distance, and the staff at the reception as well as the restaurant was kind and helpful. Got a very nice and quiet room on the back side with absolutely no... More 

Was this review helpful? Yes
Rob C, Director of Sales at Hotel Rialto, responded to this review

Don't you love it when you "roll the dice" and it all works out? Thats the way I like to travel as well. I seek out smaller independent properties because I know, when they are good...they tend to be great. However, there is always a risk. We understand (and appreciate) our customers "take that risk" when they book with us..... More 

Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Pluses: Over two nights and parts of three days, The Rialto continued to hit the spot on a number of levels. The service was second to none. The room was very clean (my wife checks closely) and very nicely appointed...(one of these years, I'm gonna install heated flooring in MY bathroom). Tried the breakfast in the cafe the first morning.... More 

Was this review helpful? Yes
Rob C, Director of Sales at Hotel Rialto, responded to this review

Boombaloom, Thanks for taking the time to share your thoughts on your recent stay with us, sounds like we will be seeing you again in the near future. We are going to earn every bit of that extra half star you just wait and see ;0) Sincerely, Rob More 

Calgary
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked a room on Internet, and we were kindly given an upgrade when we arrived. Very clean rooms, not big, but very clean. Even the walls looked clean, and recently painted!?! No chairs to sit in economy rooms, but that's the usual for hotels now. Bed was very clean and comfortable. Located in easy walking distance to Fisherman's Wharf if... More 

Was this review helpful? Yes 1
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Belon D, Thanks for sharing your experience with other travellers, it means the world to us as a small independent property. Hope you had a wonderful visit to Victoria and look forward to seeing you again. Rob More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel Rialto is a elegant but cozy establishment in the Center of Downtown Victoria with a lively bar and restaurant I had the tuna which was fresh and full of flavor a true delight with great hospitality

Was this review helpful? Yes
Plymouth, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just visited Victoria and stayed at the Rialto. Excellent location in walking distance to everything. The room was very stylish and comfortable. Friendly staff and a lot of attention to detail. Cheese platter, and breakfast discount was a nice touch. I would recommend this hotel!

Was this review helpful? Yes
Rob C, Director of Sales at Hotel Rialto, responded to this review

Hi Andi465, Thank you for taking a moment to let others know you enjoyed your time with us...hope we can welcome you back again soon. Cheers, Rob More 

Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Room/suite (29)
Viewed
View from room (4)
Viewed
Dining (6)
Viewed
Bathroom (11)
Viewed
Hotel & grounds (11)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Dining (5)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question