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Hotel Rialto

3.5 of 5
653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
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Hotel Rialto
Ranked #5 of 67 hotels in Victoria
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274 reviews from our community

Traveler rating
    173
    79
    12
    6
    4
See reviews for
Families
31
 
Couples
136
 
Solo
25
 
Business
37
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Santa Barbara, California
1 review
5 of 5 stars Reviewed May 18, 2013 NEW

Located easily within walking distance of the Inner Harbour and a variety of attractions such as the Empress Hotel, Chinatown and the BC Royal Museum, but just outside of the tourist hub, Hotel Rialto is in a perfect location! We even caught the city bus to Butchart Gardens just outside the hotel and across the street (only $2.50 each way).... More

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dnpinva
Top Contributor
154 reviews 154 reviews
77 hotel reviews
Reviews in 74 cities Reviews in 74 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

We loved this hotel. It is in a great neighborhood, convenient to everything; has a great front desk team, especially Bianca; and is beautiful and well-maintained. We felt like valued guests from the moment we checked in. We were upgraded to a 1-bedroom suite, which was absolutely terrific. The breakfast vouchers and free cheese plate were great. Of course, once... More

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British Columbia, Canada
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

This place is in a great location. Rooms are very small; a suite wouldn't allow a pull out couch to pull out! Service decent. Clean and nicely decorated. Better for a couple than a group. The restaurant downstairs is great and cocktails even better.

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See 4 more reviews by MEAK for Victoria
Hamilton, Canada
1 review
5 of 5 stars Reviewed May 17, 2013 NEW

The staff and service at Hotel Rialto was exceptional. The complimentary breakfast was fresh, of great quality and delicious. We also received a complimentary cheese platter from the associated downstairs restaurant "Veneto Tapa Lounge" that was incredibly delicious, in addition to the restaurant being a great spot for dining out. The staff and service were above par. The rooms were... More

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Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

From the moment we walked into the hotel we were impressed with the staff and the hotel itself. The rates are very competitive and include a free light breakfast (or discounted and extremely delicious breakfast) in the attached cafe. The room was fairly small but had everything that you would expect including a very comfortable bed. The location is perfect... More

Was this review helpful? Yes 1
See 2 more reviews by albedell for Victoria
OP, KS
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW via mobile

I recently stayed at Hotel Rialto after arriving in Victoria from Seattle via ferry. Alex at front desk was extremely helpful. We received a voucher for a cheese appetizer from the hotel's tapa bar. The appetizer, atmosphere and service were so great that we stayed for dinner. Our waitress was Melanie. She was extremely friendly and knowledgable about the menu... More

Was this review helpful? Yes 1
MaureenKelly, Guest Relations Manager at Hotel Rialto, responded to this review
May 17, 2013

Thank you so much for you kind words. We do have such an amazing team here at the Hotel Rialto. Alex and Melanie are both exceptional colleagues and we are so glad to hear that they left a lasting impression. I will be sure to pass your comments on to them and thank them for a job well done. We... More

Elkton, Maryland
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

This was my first visit to British Columbia. I booked this hotel mostly for the low price and I was hoping that it would surpass my expectations. I was correct. It is a delightful boutique hotel in the midst of the wonderful city of Victoria. The gentlemen at the desk were very kind upon check-in. We took the elevator to... More

Was this review helpful? Yes 1
See 3 more reviews by qhdesigner for Victoria
MaureenKelly, Guest Relations Manager at Hotel Rialto, responded to this review
May 15, 2013

Thank you for taking the time to compliment our hotel. We are please to hear that we exceeded your expectations. We appreciate your patronage and we will look forward to welcoming you back in the future. More

Winnipeg, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2013

My husband and I were both very impressed with the Hotel Rialto! Very spacious room, very clean. The bed was very comfortable, would love to get one at home. The staff are very helpful and always seemed available to take care of anything we needed! The restaurant staff are always smiling and the food was great. Enjoyed the morning complimentary... More

Was this review helpful? Yes 2
MaureenKelly, Guest Relations Manager at Hotel Rialto, responded to this review
May 15, 2013

Wow, what wonderful comments. Thank you so much for your kind feed back. We are truly excited that your stay with us was so enjoyable. Come back and visit, you are always welcome! More

Vancouver
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 7, 2013

We've now stayed twice at the Hotel Rialto in Victoria and had a great stay both times. The first time we were in a regular room, and the second time in a suite. The regular room was pretty standard, but was clean, well-maintained and quiet. The suite was a two-room unit with a king size bed in one room and... More

Was this review helpful? Yes 2
Victoria, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

From the check in by Michael who went the extra mile, to the mgr Margaret who went out of her way to acknowledge our special night, to the house keeping staff who kept the room absolutely spotless. We loved our stay! We will be back for special occasions!

Was this review helpful? Yes 1
See 4 more reviews by DnCanada for Victoria
 
 
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Hotel Summarization (Beta)

What travelers say

  • Very clean(6)
  • Parking lot(5)
  • Friendly and helpful(5)
  • Will definitely stay(4)

Additional Information about Hotel Rialto

Address: 653 Pandora Ave, Victoria, British Columbia V8W 1N8, Canada (Formerly Hotel Douglas)
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Greater Victoria > Victoria
Amenities:
Bar/Lounge Free High-Speed Internet Restaurant Suites
Hotel Style:
Ranked #5 of 67 hotels in Victoria
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A charming heritage building located right downtown Victoria. Close to shopping, restaurants and attractions. Minutes walk from Inner Harbour, Market Square and right beside China Town. Rooms are quaint and nicely appointed with flat screen TVs with movie system, in-room fridge, microwave and I-home alarm clocks. On the main level is Cafe Veneto serving all day breakfast and fast fresh lunch. Veneto Tapa Lounge is also on the main level of the hotel which is a stylish urban "restro-lounge" serving delectable small plates and a wine and cocktail menu that is among the finest in the city. ... more   less 
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Hotel Rialto
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