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All 69 Victoria hotels »

Dalton Hotel & Suites

2.0 of 5
759 Yates St, Victoria, British Columbia V8W 1L6, Canada (Formerly Dominion Grand Hotel)
Hotel amenities
Dalton Hotel & Suites
Ranked #43 of 69 hotels in Victoria
3.5 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveler rating
    10
    22
    28
    10
    9
Date Rating
Galway,Ireland
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 20, 2012 NEW
1
person found this review helpful

We stayed two nights here, upon arrival we were very happy with the location but were disappointed with a few things - the strong musky smell in both rooms, there is also no hairdryers in the room you have to request one which I found very unusual! On the morning of leaving we discovered the back windscreen of our rental... More

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Dover
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 15, 2012

Conveniently located in Victoria, within easy walking of shops, restaurants and harbour. In the hotel our room was clean and large enough, but looked tired and dated, it did appear that some renovation work was going on in part of the hotel. Staff welcoming, courteous and helpful. The hotel was fairly quiet on our arrival and we were fortunate enough... More

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Dalton Hotel, Guest Relations Manager at Dalton Hotel & Suites, responded to this review
April 18, 2012

Thank you for the wonderful comments!! The staff and management really do appreciate receiving all of your positive feedback! Yes, our exceptional downtown location, complimentary deluxe continental breakfasts and very affordable accommodation rates do attract most of our customers! We do offer standard rooms which are less expensive and have only been updated at this time and then our new... More

Vancouver Island
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 1, 2012
2
people found this review helpful

Wow...tiny baseboard heater in the room to barely take off the chill. Front desk offered a portable plug-in for extra heat. Ran the sink for 7-8 minutes without any hot water. Front desk said (as if this was common knowledge) to run the tub for a few minutes to "get the hot water into the pipes". After a few minutes... More

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See 5 more reviews by chiroken for Victoria
Dalton Hotel, Front Office Manager at Dalton Hotel & Suites, responded to this review
March 13, 2012

Thank you for your recent review. We were disappointed to read that you had a sub standard experience in one of our guest rooms since it was pointed out that the baseboard heater was not emitting enough heat, it was motioned to that a room move would be in order so that maintenance can remove and replace the faulty baseboard... More

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2 reviews
3 of 5 stars Reviewed January 23, 2012

When I arrived I asked to have a view of Yates (north) or Blanshard (east). Being mid-January, I figured this would be any easily accomodated request,. (I was the only car in the parking lot that night). The nice lady at reception told me she would love to do it but it was up to her manager who would be... More

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Dalton Hotel, Front Office Manager at Dalton Hotel & Suites, responded to this review
March 13, 2012

Thank you for your recent review. We were disappointed to read that you had a sub standard experience in one of our guest rooms. Since we always try to accommodate all of our guests’ requests, there are occasions where a nominal fee will apply. In this instance, since it was point out that all rooms with a view were occupied,... More

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2012
1
person found this review helpful

I brought my parents here and they really enjoyed their stay. My mom loved the convenience of the location being right in the core of downtown. My dad loved the continental breakfast, especially the waffle maker. The building was built over 100 years ago. It's a little bit old-style, but charming and the room was very clean and comfortable. One... More

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Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 25, 2011

It's hard to find a decent hotel in the heart of downtown Victoria in the $100 a night range. The Dalton filled the bill nicely. It was clean and convenient, with a very nice, accommodating staff. A Continental breakfast in a side lobby room is included, complete with waffle-maker. Our room, with two queen-size beds, was a little cramped. There... More

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vancouver, canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2011

We stayed over Thanksgiving, October 8 - checking out on Octber 11/11; The check in process was quick, the room was quiet & very conveniently located to Victoria's downtown amenities. .Parking onsite ($10.00 a day) was very reasonable. The gal (forgot her name) @ the front desk was very accommodating, ensuring that we were aware of the hotel's amenities and... More

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Dalton Hotel, Guest Relations Manager at Dalton Hotel & Suites, responded to this review
October 26, 2011

Thank you for the wonderful comments! The staff and management really do appreciate receiving all of your positive feedback! Yes, our exceptional downtown location, complimentary deluxe continental breakfasts and very affordable accommodation rates do attract most of our customers! We do offer standard rooms which are less expensive and have only been updated at this time and then our new... More

ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 30, 2011
1
person found this review helpful

Stayed here for one night. Great location, very central. We rang from our ferry and asked about early check-in and lady on reception was more than helpful. Once checked-in we turned on the shower for it to fall apart on us! We were then given a choice of two rooms even thou we were still on early check-in! The lady... More

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Dalton Hotel, Guest Relations Manager at Dalton Hotel & Suites, responded to this review
October 26, 2011

Thank you for taking the time to comment on our hotel! The staff and management really do appreciate receiving all of your positive feedback! Yes, our exceptional downtown location, complimentary deluxe continental breakfasts and very affordable accommodation rates do attract most of our customers! We are sorry to hear that the shower in your room was faulty but are pleased... More

Calgary, Canada
Senior Contributor
33 reviews 33 reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 12, 2011

We spent 5 nights here. Every morning there was decent continental breakfast. Staff were friendly and always willing to help. Only upsets we had was the church bell on Sunday and my girlfriend lost(or had stolen) her make-up in our room. More

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See 6 more reviews by rwelsh09 for Victoria
Dalton Hotel, Guest Relations Manager at Dalton Hotel & Suites, responded to this review
September 29, 2011

Hello, our exceptional downtown location ( also located beside a church), complimentary deluxe continental breakfasts and very affordable accommodation rates do attract most of our customers! Thank you for your positive feedback on our great staff! We can confirm nothing was found in the room by our housekeeping staff nor stolen! Also, our Advance Purchase option on our website offers... More

Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 4, 2011
3
people found this review helpful

We arrived at the Dalton on a Sunday and the man at front desk was friendly and helpful. Gave us our keys to the room I had booked online. We decided to upgrade to a 'boutique suite' for $50 more which seemed worth it at the time. The boutique suite compared to the regular suite is much more appealing. We... More

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Dalton Hotel, General Manager at Dalton Hotel & Suites, responded to this review
September 23, 2011

Dear D. R. , Thank you for bringing this matter to my attention. It is sad to say that Bed bugs have always been around. It is a known fact that these minute critters are brought in by hotel guests via their luggage. Unfortunately, when the guest in question checks – out, the critters stay behind in the guest room.... More

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Additional Information about Dalton Hotel & Suites

  • Dalton Hotel Victoria
Address: 759 Yates St, Victoria, British Columbia V8W 1L6, Canada (Formerly Dominion Grand Hotel)
Price Range: $

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Dalton Hotel & Suites
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