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Chateau Victoria Hotel and Suites

#18 of 58 Hotels in Victoria
Certificate of Excellence
740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
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Chateau Victoria Hotel and Suites
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839 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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Fernandina Beach, Florida, Usa
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here a s part of a tour. Received a 2 bedroom suite. However the large suitcase sized portable a/c unit was in 1 of the bedrooms. In order to take advantage of the cooling, you had to leave the door open, thereby defeating the purpose. Drug store and convenience store within 2 blocks of the hotel. Short walk to... More 

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illinois
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is within walking distance of the harbor as well as the downtown strip. Go for breakfast at Cora's, not far away. Entertainment at the harbor in the summer. Don't miss the Empress for lunch.

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you claraIllinois for being a guest of ours, and for sharing your positive experiences with other TripAdvisor readers. We are so glad to hear that you enjoyed your stay with us, and we hope your next stay is just around the corner! We are looking forward to seeing you again soon. More 

Kennewick
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were booked into the Chateau Victoria through the Black Ball Ferry vacation package and what a wonderful surprise. We booked a standard king room and were extremely pleased to have a suite with a kitchen, living room, and separate bedroom. We were in a corner room with windows on two sides so we had views of the city and... More 

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you KS for your very kind review! It's always nice to hear that our guests have had a wonderful stay. We do love dogs and have two special floors for them to enjoy their visit at the hotel. Thank you again for your positive notes and we look forward to welcoming you back soon! More 

Cambridge, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is right in the centre of Victoria, and within walking distance to the BC museum, the Bug Zoo, harbour, shopping areas, Chinatown etc.. It seems to have BC transit buses (their public transport system) to many places including Swartz Bay Ferry Terminal on a single trip ticket. The hotel reception area is really nice. The bedrooms are nice... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear Viv229 thank you for your kind review. You have certainly pointed out the key features of our location, customer service and amenities: thank you! Please be assured that your gracious comments have been shared with our entire employee team – everyone enjoys a great review! Thank you again for your feedback and we look forward to welcoming you back... More 

Qualicum Beach, Canada
Level Contributor
185 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is generally where we like to stay when in Victoria. The location is excellent. You can walk to everything. The hotel continues to do renovations and we have always had a very nice room. Once again we were upgraded a room. The staff are very friendly and helpful. The rooms are always very clean and looked after.

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you larryjude for choosing to stay with us at the Chateau Victoria Hotel & Suites once again. We always enjoy seeing our regular guests when they come to Victoria! Thank you again for your kind review and we look forward welcoming you back soon! More 

Lydd-on-Sea, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed at this hotel for three days in May of 2014 and we had three memorable days. The check in and out was a breeze the staff could not be more helpful. The reception area was impressive along with the room. The location could't be better unless you stay in The Fairmont Express.

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you inson2814 for your kind review and for choosing the Chateau Victoria Hotel and Suites. We are pleased that you had a wonderful experience during your stay with us, It’s always nice to know our guests have had an enjoyable visit. We have also shared your gracious mentions regarding our front desk team; they were thrilled by your recognition!... More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel has a great location. Close to the inner-harbor, BC museum, Empress, and shops. The rooms are nice, and the hotel staff friendly. The rooms are nice, though ours was a bit oddly shaped. However, we were more concerned with having access to the sights rather than sitting in the room.

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear L_Maren, thank you for choosing to stay with us at the Chateau Victoria Hotel & Suites, and for taking the time to provide us with comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We have taken the liberty of sharing your gracious mentions regarding our employees; everyone loves a great... More 

Veneta, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Chateau Victoria after an Alaskan cruise. It was a wonderful place to rest and unwind from the cruise, at a wonderful price. The hotel is located about 2 blocks from the harbor, and just over a block from the Fairmont Empress. Very convenient to everything. Extremely attentive service, without being overbearing. Front desk and bell staff... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear Len G, thank you for your kind review and for being our guest at the Chateau Victoria Hotel and Suites. We are delighted to hear that you had a wonderful and relaxing experience during your stay with us. It’s always nice to know our guests have had an enjoyable visit. We have taken the liberty of sharing your gracious... More 

Victoria, BC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel in the middle of downtown Victoria and the room was lovely. But, be warned that if your room is facing the pub across the parking lot, there is a rooftop patio with loud noise throughout the summer months until closing time (1:30am?) and then another hour or so after that of drunks wandering the streets... More 

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear JustDarci, thank you for choosing to stay with us at the Chateau Victoria Hotel & Suites, and for taking the time to provide us with comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We were disappointed to read your comments about the noise from the neighboring pub, but sincerely appreciate... More 

Seattle, Washington
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in July and were pleased. There isn't really anything standout about this hotel, however it is so much easier to get around than the Fairmont Empress. We would gladly stay here again over the Empress. We had a 2 room suite on the 11th floor. The room had an accessible balcony and a sliver of... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear Elynde, Thank you for choosing to stay with us at the Chateau Victoria Hotel & Suites, and for taking the time to provide us with comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience during your stay with us; It’s always nice... More 

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