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Chateau Victoria Hotel and Suites

#16 of 57 Hotels in Victoria
Certificate of Excellence
Hotel website
740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
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1 room 1 adult
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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1,186 Reviews from our TripAdvisor Community

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Atlanta
1 review
5 of 5 stars Reviewed yesterday NEW

Good hotel for the price. Staff is friendly.Clive has a very nice ambience. The rooms are spacious and nice. Some mildew in the grout of the shower, but not disgusting. Would stay here again. Clipper ship gets a great discounted rate.

Review collected in partnership with this hotel

Helpful?
Thank 400niac
UK
Level Contributor
284 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When we checked in we were delighted to get an upgrade to a suite on a higher floor. Nice view from the balcony looking over to the back of The Empress. We used the pool once which was nice and refreshing. Comfortable and very large Twin Queen beds. Their breakfasts were a wonderful thing and if you go there you... More 

Helpful?
Thank NorthernHeatseeker
ChateauVictoria, Manager at Chateau Victoria Hotel and Suites, responded to this review

Dear NorthernHeatseeker, Thank you for your kind review and we are delighted to hear that you had a refreshing experience during your stay with us. It’s always nice to know our guests have had an enjoyable visit. Thank you again for your positive notes and we look forward to welcoming you back to the Chateau Victoria Hotel & Suites. Warmest... More 

Bellingham
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

excellent staff, excellent location, very clean and easy to get in and out of. very close to restaurants, inner harbour as well as shopping and sightseeing. Staff is always happy to assist with anything you need.

Review collected in partnership with this hotel

Helpful?
Thank Rog101
ChateauVictoria, Manager at Chateau Victoria Hotel and Suites, responded to this review

Thank you Rog101 for your kind review and for choosing the Chateau Victoria Hotel & Suites; You have certainly pointed out the key features of our location, customer service and amenities: thank you! We have taken the liberty of sharing your gracious comments with our entire employee team – everyone enjoys a great review! Thank you again for your feedback... More 

Port Alberni, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is great. We were able to walk to all the places we wanted to see. The staff were very friendly and attentive. We stayed in a 2 bedroom suite with friends. Lots of room and beautiful views . While the room was neat and tidy it is starting to show some wear and could use... More 

Review collected in partnership with this hotel

Helpful?
Thank Carolyn & Stan K
ChateauVictoria, Manager at Chateau Victoria Hotel and Suites, responded to this review

Thank you Carolyn & Stan K for your very kind review and choosing to stay with us during your visit to Victoria. We are very pleased that you and your friends had a wonderful experience. We are excited to share that we have renovated over fifty percent of our one-bedroom suites and will be giving our two-bedroom suites the same... More 

Srinagar, India
Level Contributor
201 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It was a slow dull place in terms of the area. the hotel had large spacious rooms. housekeeping for the bathrooms was a bit dull and the amenities were average. the plumbings worked slow. the staff was warm and courteous

Helpful?
Thank kingjkhan
ChateauVictoria, Manager at Chateau Victoria Hotel and Suites, responded to this review

Dear kingjkhan, Thank you for choosing to stay with us at the Chateau Victoria Hotel & Suites, and for taking the time to provide us with comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated.We are constantly striving to achieve the utmost in service and comfort, and by providing such thorough feedback... More 

Nanaimo
1 review
5 of 5 stars Reviewed 6 days ago NEW

A beautiful and well run hotel and very conveniently located to all the sites we wished to visit on our trip. Service was wonderful and the Vista 18 Restaurant was very good for service as well as food and views.

Review collected in partnership with this hotel

Helpful?
Thank patjimc
ChateauVictoria, Manager at Chateau Victoria Hotel and Suites, responded to this review

Thank you patjimc, for taking the time to share your experience with us; You have certainly pointed out the key features of our location, customer service and amenities: thank you! Please be assured that your gracious comments have been shared with our entire employee team – everyone enjoys a great review! Thank you again for your feedback and we look... More 

Richland, Washington, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

I LOVE this charming hotel; modern, chic, friendly and fairly priced. You can't find better for a downtown location; it is close to all the fascination of the Inner Harbour. The optional in-house parking is well worth the extra fee; if you're driving, don't say no!

Review collected in partnership with this hotel

Helpful?
Thank Linda P
ChateauVictoria, Manager at Chateau Victoria Hotel and Suites, responded to this review

Thank you Linda P for giving us a perfect score and sharing your experiences with us! Your feedback is very important as we strive to continually enhance our services. We're so glad you enjoyed our location, staff and recreation facilities. Thank you again, and we look forwarding to welcoming back soon! Kindest Regards, Marion Ann Berry HR Services & Duty... More 

North Vancouver
1 review
3 of 5 stars Reviewed 1 week ago

Recently stayed 2 nights at this hotel. I have stayed at many in the Victoria downtown over the years. Very efficient and friendly staff welcomed me and had my room ready 2 hours earlier than checkin time which was lovely. Hotel's location is wonderful, near everything!! The room was incredibly small and could have used some nicer pictures to brighten... More 

Review collected in partnership with this hotel

Helpful?
Thank lynnecX9890SY
ChateauVictoria, Manager at Chateau Victoria Hotel and Suites, responded to this review

Dear lynnecX9890SY, Thank you for sharing your experience, the responses we receive from our guests are extremely valuable and sincerely appreciated. We're happy that you and your friend had a nice visit in Clive's Classic Lounge and that our downtown location was convenient for your needs. Upon your next visit to Victoria, please share your request for a room located... More 

Courtenay
1 review
3 of 5 stars Reviewed 1 week ago

Not overly impressed, I prefer other nearby hotels. Paid for a room upgrade but was not worth the money. Beds were great, great location, hotel room was quiet but the rooms show the age of the hotel. Staff was friendly. Pool and hot tub were decent but there were no clean towel when we went, no robes and wet towels... More 

Review collected in partnership with this hotel

Helpful?
Thank OutOfTownCouple
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Thank you OutOfTownCouple for taking the time to review our hotel. Your feedback is very important to us as we continually strive to enhance our services. We are pleased to let you know that renovations are underway at our hotel. Guest rooms and suites on floors 2 through 8 are complete, floors 9 and 10 will be completed in the... More 

Salmon Arm, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The Chateau Victoria is a great place to stay in the downtown area. Close to the harbour, restaurants and Beacon Hill park. Staff are friendly, rooms are comfortable. The pool and hot tub are maintained very well.

Review collected in partnership with this hotel

Helpful?
Thank Douglas I
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Douglas I, thank you for giving us a perfect score! Your feedback is very important as we strive to continually enhance our services. We're so glad you enjoyed our location, staff and recreation facilities. Thank you again, and we hope to welcome you back soon. Brittany Taylor Marketing & Sales Coordinator More 

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