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Chateau Victoria Hotel and Suites

#19 of 58 Hotels in Victoria
Certificate of Excellence
740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
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Best prices for: 1 room 1 guest
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Chateau Victoria Hotel and Suites
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815 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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Seattle, Washington
Level Contributor
419 reviews
325 hotel reviews
common_n_hotel_reviews_1bd8 545 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for three nights in June, 2015. We had a good-sized sitting room and a bedroom with a great urban view and slivers of mountains and water between the buildings. It was nice to have windows facing in two directions, and we made good use of the small kitchen. We were on the 8th Floor. Elevator service was... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear wonderfulworld, thank you for choosing to stay with us at the Chateau Victoria Hotel & Suites, and for taking the time to provide us with comments from your stay. The reviews we receive from our guests are extremely valuable and sincerely appreciated. We are delighted that you had an enjoyable experience during your visit to Victoria; It’s always nice... More 

Seattle, Washington
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here 4 nights for my husband's birthday. The hotel staff were very welcoming and helpful - even drove us around two nights in a row. Room was spacious, quiet, windows opened (fabulous to have fresh air!) and had a small kitchenette. Location was perfect - a block from the Empress - close enough for walking and far enough to... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you GazzaGirlSeattle for your very kind review and for choosing the Chateau Victoria Hotel and Suites. We a pleased that you and our husband had a positive experience during his birthday celebrations. You have certainly pointed out the key features of our location, customer service and amenities: thank you! Please be assured that your gracious comments have been shared... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We found the front desk people to be very helpful,gracious and very courteous. We had help from the person who looks after the rooms and he also was very courteous and helpful, getting us the robes we needed. We found the room we had very very nice and big enough to not feel closed in by the room. It was... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Anne K for your very kind review and for choosing the Chateau Victoria Hotel and Suites. The reviews we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience during your stay with us. We have taken the liberty of sharing your gracious mentions regarding our employee team; everyone... More 

5 of 5 stars Reviewed 5 days ago NEW

Great service! It's really close to the pier and harbour so you're able to walk there without having to pay for parking. There's also a pool and a hot tub which was great to use after spending the day travelling around the island. If you're staying on the upper level then it's a great view to look at the mountains.... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Lucia H for choosing the Chateau Victoria Hotel and Suites. We are delighted to hear that you had a positive experience during your stay with us. It’s always nice to know our guests have had an enjoyable visit. Thank you again for your kind review and we hope to see you soon! More 

Toronto
Level Contributor
181 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A bit of promo for Trip Advisor, I research all my hotels, attractions, on Trip Advisor... Chateau Victoria is one of them, and was a great find, a great start for our 3 week trip out West. I had booked a room with 2 queen beds and was told there was no space for a rollaway bed, so was resigned... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you busymothertoronto for choosing to stay with us at the Chateau Victoria Hotel & Suites, and for taking the time to provide us with your kind and detailed review. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are so pleased that you and your family had a comfortable and enjoyable stay. Please be... More 

New York City, New York
5 of 5 stars Reviewed 6 days ago NEW

This hotel is centrally located and beautifully decorated. Staff in all areas of the hotel were very friendly and helpful - willing to spend whatever time needed to provide information and make your stay a pleasant one. The food in the lounge as well as the rooftop restaurant was excellent. View from the rooftop restaurant is exceptional. I had a... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear Sherrie400, thank you for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. You have certainly pointed out the key features of our location, customer service and amenities: thank you! Please be assured that your gracious comments have been shared with our entire employee team – everyone enjoys a great review!... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed over one night. Arrived early and found room was ready. Got a beautiful one bedroom suite, clean and comfortable. Staff was friendly. Just one thing, wasn't advised that it was pay parking at the hotel, not a big issue but would have been nice to know

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Agal57 for your kind review about your recent stay at the Chateau Victoria Hotel & Suites! We are so glad to hear that you enjoyed your stay with us, and we hope your next stay is just around the corner! We are looking forward to seeing you again soon. More 

Vancouver WA USA
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed 4 nights with a friend in a mini suite. Staff very polite,friendly and helpful. Room nicely appointed and comfortable. Location excellent. Two blocks from harbour and Empress Hotel. Price was reasonable, with lots of great pubs and restaurants nearby. Would definitely stay there again.

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Timtam49 for choosing to stay with us at the Chateau Victoria Hotel & Suites, and for taking the time to provide us with comments from your stay. The reviews we receive from our guests are extremely valuable and sincerely appreciated. We are very pleased that you and your friend has an exceptional experience during your visit to Victoria.... More 

Seattle, Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment I check in until the time I leave - friendly helpful service around the clock. We had a junior suite, so there could be alone time as well as together time. Everyone we met was so friendly, with a number of suggestions for us. We had a two night stay, breakfast both days (room service) and dinner... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Gwyn S for your very kind review and for Choosing the Chateau Victoria Hotel & Suites once again . We always enjoy seeing our regular guests when they come to Victoria! You have certainly pointed out the key features of our location, customer service and amenities: thank you! Please be assured that your gracious comments have been shared... More 

Victoria, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great things about this hotel, huge comfy beds, great roof top restaurant with views, lively helpful staff, fun cocktails and bar staff, shuttle to and from hotel. Ifree wifi. I would stay here again Slight drawbacks, noisy floor standing air conditioner in room, tiny bathroom, air conditioner in gym does not work!! Coffee and fancy teas just in room but... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Sue for you review and for choosing the Chateau Victoria Hotel and Suites; the reviews we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had an enjoyable experience during your quick trip to Victoria. Please be assured that your observations have been shared with the appropriate departments and will receive the... More 

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