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Chateau Victoria Hotel and Suites

#16 of 58 Hotels in Victoria
Certificate of Excellence
740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
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Chateau Victoria Hotel and Suites
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Chateau Victoria Hotel and Suites
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779 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Top Contributor
178 reviews 178 reviews
35 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location is really good though on a slight incline and hidden from Douglas Steet when walking downhill. Excellent location for bards and restaurants and, although we didn't eat in ( our preferred choice) it was well rated. It does have a nice bar too. Rooms are two bedroom suits and really spacious. Very clean, wall safe at a good night,... More 

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Mangalore, India
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

While in Seattle , we planned a short trip to Canada touching Victoria and Vancouver over 4 days. One night stay was in this holel which we found is most ideally located within walkable distance from the ferry arrival.The city itself is most walkablewith the bus station , restaurants, and shopping all within a short walk.Butchart gardens is about 45... More 

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you cbs1306 for your kind review and for choosing the Chateau Victoria Hotel and Suites during your first visit to Victoria and Canada. We are so pleased that you had a positive experience during your stay with us. You have certainly pointed out the key features of our location, customer service and amenities, thank you! Please be assured that... More 

Carlsbad, CA
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Chateau Victoria Hotel is so beautiful when you walk in. It has such a calm vibe about it. It is located in a good spot, and it is easy to walk to places throughout the city from the hotel. Parking Garage: There is a parking garage for you to park your car. It's a decent size. We had a... More 

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Robonski for your review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We are pleased that you had a positive experience during your stay with us. It’s always nice to know our guests have had an enjoyable visit. Thank you again for your review and hope to see you soon! More 

Vancouver, Canada
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is right behind the Empress, so is just a block from the waterfront and all government buildings. This is a first-class hotel, with all amenities. However, it is extremely reasonable price-wise which makes it a terrific value. We only had dessert in the restaurant on the roof, but the views were spectacular.

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Donna for your kind review and for choosing the Chateau Victoria Hotel and Suites. We are so pleased that you had a wonderful experience during your visit to Victoria! We also love the view from Vista 18, it has wonderful views at any time of the day.Thank you for sharing your experiences with other TripAdvisor travellers and we... More 

Arlington, Washington
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

---Location=Perfect if you want to walk around downtown and the waterfront. ---Parking=$15 a day with the other guys and $7.50 per day if you book direct. Very limited and a bit of a hike if you can't park on site. ---Reservations=Very professional but disdainful when asking about discounts (AAA, etc.) We did find that the price was the same booking... More 

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you HoagiesCorner for your detail review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. The common goal of our employee team is to meet and ideally exceed our guests’ expectations. We are constantly striving to enhance our service levels and by sharing your experience with us, you have contributed to our progress. We... More 

Toronto
Contributor
19 reviews 19 reviews
15 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

Be careful staying at this hotel because most of the rooms are in need of a renovation. Old lumpy mattresses, 1980's wallpaper and no central air (there is a big unit sitting on the floor of the room. Plus, the hallways are claustrophobic (I would say about 7 feet ceiling height and, gosh, probably only about 3.5 feet wide) and... More 

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Jack90 for your review and for choosing the Chateau Victoria Hotel and Suites. The responses we receive from our guests are extremely valuable and sincerely appreciated. We have started to renovate our suites starting on the fifth and sixth floors, and also our traditional rooms located on the second, third and fourth floors. Our suites are spacious and... More 

saskatchewan
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights and found it to be a great place! It is very close and within walking distance to Government Street, the waterfront, and Douglas Street. Very clean! Comfy beds and reasonably priced. Would definitley recommend and will definitley stay here again!

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you potteryferret for your sharing your review. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We are looking forward to seeing you again soon. More 

Durham, New Hampshire
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Three of us stayed in this hotel in side by side rooms. Rooms are very comfortable and attractive but what really makes this special is the helpfulness of the desk clerks. They suggested restaurants to suit us and provided a free shuttle service to take us both ways. Parking convenient in their garage; free if you book directly and a... More 

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear nobscot, thank you for choosing the Chateau Victoria Hotel and Suites and for taking time to share your experience with other TripAdvisor travellers. You have certainly pointed out the key features of our location, customer service and amenities, thank you! Please be assured that your gracious comments have been shared with our front desk team – everyone enjoys a... More 

Kamloops
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is within walking distance to the downtown shops, government offices and waterfront. It represents reasonable value for money. The second floor, is where housekeeping, the indoor pool and fitness center are located. Advice to the housekeeping staff...reduce the banter in the halls. It transmits to the guest rooms.

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear Leslie T, thank you for your review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. The common goal of our employee team is to meet and ideally exceed our guests’ expectations. We are constantly striving to enhance our service levels and by sharing your experience with us, you have contributed to our progress.... More 

Perth
Top Contributor
66 reviews 66 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights at the start of out tour. We had a room on the second floor directly above reception, the bathroom was tiny but functional the room was rather small,the beds very comfortable, the biggest issue was the noise. Firstly there was a generater noise all night and on the second night had to listen to... More 

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mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you dust56 for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. The common goal of our employee team is to meet and ideally exceed our guests’ expectations. Please... More 

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