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Chateau Victoria Hotel and Suites

3.0 of 5 740 Burdett Ave, Victoria, British Columbia V8W 1B2, Canada
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Certificate of Excellence 2014
Chateau Victoria Hotel and Suites
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Chateau Victoria Hotel and Suites
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744 reviews from our community

Traveler rating
    362
    278
    71
    22
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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Campbell River, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Us girls recently stayed at the Chateau for a special surprise birthday. The birthday girl thought her husband was bringing her for a romantic night. We had set it up with the front desk (Bryce) to phone our room when they had arrived. He did. But the phone was not working. Somehow he managed, at lightening speed, to get up... More 

Was this review helpful? Yes
Victoria, Canada
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location, easy walk to Inner harbour, Government street and Royal BC Museum, Bug zoo. I suggest asking for a higher floor because it can be a little noisy at lower level. Some sort of hum. They moved us next night without a problem. The view from the rooftop restaurant is lovely with distant Sooke hill views and my friends... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear creativejourneyer, Thank you very much for your nice comments. We are glad to hear that you had a comfortable stay at our hotel and that you were fully satisfied with our services. Vista 18 does have a great view for any meal! Thank you again for your kind review and we are looking to welcoming you back very soon. More 

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I brought my family along on a work / pleasure trip to Victoria and stayed at this fine hotel. We had 2 suites which were very suitable for our needs. The rooms were comfortable and spacious. My son and his family loved the separate bedroom for the kids. The hotel stay were very friendly and accomodating. The nice pool area... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you oceanme very much for your nice comments. We are glad to hear that you and your family had a comfortable stay at our hotel and that you were fully satisfied with our services. Our one bedroom suites are perfect for a family needing a little more space. Thank you again for your kind comments and we are looking... More 

Burnaby, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We requested a king size bed on a higher floor and the room we received was much better than expected. The pictures on the website does not do it justice! The room was very large with a separate bedroom and two tv's. We also has a great view because we requested a room on one of the higher floors. It... More 

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Caseyjenn for choosing to stay with us at the Chateau Victoria Hotel and Suites. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are so pleased that you had a positive experience during your stay with us. You have certainly pointed out the key features of our location, customer service and amenities, thank... More 

Crofton, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Good location, excellent restaurant. Unfortunately couldn't sleep well because of rowdies in the next room and hallways until 2 AM. Walls not soundproofed at all. We had the worst possible room location in the place, 2nd floor, above the entrance. Spend the extra $$ an get a room higher up. Very noisy fridge.

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you flattopterry for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. The common goal of our employee team is to meet and ideally exceed our guests’ expectations. We... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We decided to ring in the New Year at the Chateau Victoria. I have to say the whole stay was awesome! We had a room on the 15th floor, and the view was great! The room was clean, roomy, it had everything we needed, and we enjoyed it! The staff were very helpful, friendly,and polite, and I enjoyed the valet... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Diner1313 for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are so pleased that you had suck a positive experience during your New Year's celebrations. We have taken the liberty of sharing your gracious mentions regarding your stay with our... More 

Colchester, United Kingdom
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated in a quiet side street just off the main thoroughfare and a few minutes from the marina / harbour. The room was very comfortable, it had a fridge, kettle plus milk for tea, hairdryer and toiletries . There is free WiFi in the hotel. Breakfast was good, a large bowl of granola with yoghurt and fruit... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Avril84 for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are delighted that you had a positive experience during your stay and enjoy breakfast in Vista... More 

Halfmoon Bay, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in a 1 bedroom suite, with a dog & a toddler just after Christmas. Check-in was cumbersome. We hoped to check in early, and we called ahead to see if we can. The clerk informed us to just pop by. We did, at approximately 1pm and were told that our room would not be ready for another hour... More 

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you coastguy2010 for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. The common goal of our employee team is to meet and ideally exceed our guests’ expectations. We... More 

Mount Vernon, Washington
Top Contributor
117 reviews 117 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On a chilly cloudy week after Christmas, when we celebrate our anniversary, we found Victoria B.C. to be the perfect place to relax, kick around and enjoy good food. What made it so great was this wonderful hotel and the fact that there was not that much to do but relax so we could enjoy it. Obviously an older building... More 

Was this review helpful? Yes 2
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you heartsformexico for your detailed and very gracious review and for choosing to stay with us at the Chateau Victoria Hotel and Suites. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are very pleased that you had such a positive experience during your stay with us. You have certainly pointed out the key... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were on a bus trip mot knowing what to expect. I indicared to tour company that I had severe allergies including pets. Discovered this location had pet floors. But upon our arrival after a very long day, we were greeted with eggnog and cookies and then proceeded to our suite. It was on a no pet floor and was... More 

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Dolly D for your kind review and for choosing to stay with us at the Chateau Victoria Hotel and Suites. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are so delighted that you had such a positive experience during your Christmas Holiday's. We do have two pet friendly floors in the hotel,... More 

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Additional Information about Chateau Victoria Hotel and Suites

Address: 740 Burdett Ave, Victoria, British Columbia V8W 1B2, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#7 Business Hotel in Victoria
#15 Romantic Hotel in Victoria
#16 Family Hotel in Victoria

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