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Chateau Victoria Hotel and Suites

#17 of 58 Hotels in Victoria
Certificate of Excellence
740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
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1 room 1 guest
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Chateau Victoria Hotel and Suites
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870 Reviews from our TripAdvisor Community

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Traveler rating
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    339
    84
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252
315
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (870)
  • Mar-May only
    (174)
  • Jun-Aug only
    (361)
  • Sep-Nov only
    (219)
  • Dec-Feb only
    (116)
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Sultan
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed over a couple of nights and the staff was always helpful and informative. The bell staff transported us all around town and gave us great history lessons, almost a tour. Vista 18 restaurrant was very good. The view was spectacular and the food, seafood soup delicious and the steak melted in my mouth. The dessert of triple chocolate... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you jefferymarnib for your fantastic review! It is reviews like these that keep us going. We will pass on your kind words to our staff, and we look forward to welcoming you again soon. More 

Amsterdam, The Netherlands
Level Contributor
195 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in the hotel for a couple of nights and choose it for the location. It is really downtown and close to all activities. We had a traditional room (located on the lower floors) and the room was good. The airco was a bit noise and the bathroom could have an update (especially for tall people the shower head... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear Eric S, thank you for choosing the Chateau Victoria Hotel & Suites during your recent stay in Victoria. It is so nice to hear that you enjoyed our downtown location and friendly staff. We greatly appreciate your comments about aspects of the room that need attention, and are pleased to assure you that our property upgrades are ongoing. We... More 

Vancouver, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Friendly efficient service. Good views from the penthouse restaurant. I only ate breakfasts so cannot comment on the other meals. Clean but dark rooms need better decor, bring your own pillow. Suites are ideal for long stay with simple cooking facilities.Convenient downtown location with parking under and secure storage room for bikes. Noise late night from neighbourhood bars but ok... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear Clive K, thank you for taking the time to share your experiences during your stay with us. The reviews we receive from our guests are extremely valuable and sincerely appreciated. We would like to assure you that our property upgrades are ongoing, and all of our facilities will continue to receive the attention and updates they require. We hope... More 

Seoul, South Korea
1 review
2 of 5 stars Reviewed 2 days ago NEW

Amenities such as microwave, drinking water, and free coffee were very poor. The kindness of staffs should be also improved. So, I was not happy with that hotel except it's location and accessibility to other places.

Review collected in partnership with this hotel

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Regina
1 review
4 of 5 stars Reviewed 2 days ago NEW

When booking the rooms they were very helpful as we we traveling with 5 other people. Booked us in 2 suites which helped with the cost. Clean, friendly great pool and hot tub, close to hear our. Great time spent

Review collected in partnership with this hotel

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you jbloos for your wonderful review! We are delighted to hear that you had a great experience during your stay with us. It’s always nice to know our guests have had an enjoyable visit. More 

Vancouver
1 review
5 of 5 stars Reviewed 3 days ago NEW

Friendly staff. Great amenities & location Good size comfortable rooms for business or family. I've stayed on both occasions. Perfect location to walk out the door and enjoy waterfront Victoria and shopping

Review collected in partnership with this hotel

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear cecepoint, thank you for giving us a perfect rating, and for recommending our hotel to other travellers. We're so glad to hear you've had several positive experiences at Chateau Victoria Hotel & Suites, and hope to welcome you again soon! More 

North Vancouver, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently returned to this hotel based on our previous experience - good service, nice rooms and walking distance to the waterfront, shopping, Parliament buildings etc. - and the experience was just as good as last time. The staff are outstanding - we didn't encounter one team member who wasn't friendly and helpful. In particular, we appreciated the bell men... More 

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you JudyB22 for returning to Chateau Victoria Hotel & Suites for your recent stay in Victoria. I know our entire staff enjoyed meeting your needs as much as you enjoyed your stay. We are looking forward to seeing you again soon! More 

Hornby Island, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the perfect no frills hotel for a Victoria visit. With kitchens in the rooms, it makes it easy to relax "at home" for breakfast or a meal. Walking into town is a breeze - and a lovely stroll to Beacon Hill Park! The bar in the hotel is excellent. Rooms are very comfortable. It can be noisy downtown... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear ottonbrown, thank you for your wonderful review! We are very pleased that you felt at home with us. We look forward to welcoming you again very soon. More 

Burnaby
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is my go to hotel in Victoria for business and vacation. Also, free parking, which is a nice break. Good with the family too, nice pool, you can park the car and walk everywhere you need to go within minutes.

Review collected in partnership with this hotel

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Heather E for being a loyal guest of ours, and for sharing your positive experiences with other TripAdvisor readers. We look forward to seeing you again soon! More 

Philadelphia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved our spacious room. The layout with 1 bedroom was perfect for our family of five vacation. The staff couldn't be nicer - they all reflected Canadian graciousness. The location is fantastic. Our only minor complaint is the pool - there is no shallow end for children.l. T My grandchildren can't wait to go back to Canada.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Dear joanf732, thank you for choosing Chateau Victoria Hotel & Suites for your family's recent visit to Victoria! We are so happy to hear that you enjoyed your stay, and thank you as well for your feedback regarding our pool. Guest comments are very important to us as they help us to continue improving. We look forward to welcoming you... More 

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