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All 57 Victoria hotels

Chateau Victoria Hotel and Suites

3.0 of 5 Hotel   |   740 Burdett Ave, Victoria, British Columbia V8W 1B2, Canada
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86%
Ranked #14 of 57 hotels in Victoria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
relytj Salt Lake City, Utah
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605 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Salt Lake City, Utah
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms and common areas have been nicely renovated and the hotel feels much newer and fresher on the outside than it might look on the outside. We arrived by ferry and had no problem walking to the hotel from the waterfront- it's located just behind the Empress and is convenient to everything downtown. The Chateau Victoria provided a great... More

Was this review helpful? Yes 1
Port Townsend, WA
Top Contributor
60 reviews 60 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were a group of seven and had two one-bedroom suites (15th floor). The hotel was clean, well maintained and had an air of elegance. We felt safe - security came by pretty late in the evening and knocked to let us know our door was not latched. None of us had ever had this happen at any other hotels... More

Was this review helpful? Yes 1
flushing,newyork
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel appears to be an older property and as was explained to me a former residential apt. building.As you arrive you see many colorful floral arrangements before you enter the lobby,which is somewhat elegant complete with a piano and tasteful traditional décor.I had a junior suite facing front which was more like an apt with a separate bedroom,living room... More

Was this review helpful? Yes 3
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you queens888 for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We were pleased that you had a positive experience during your stay with us - you have certainly mentioned the great amenities about our 5th floor Junior Suites; the full galley kitchen is perfect for anyone requiring full kitchen... More

San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My best friend and I decided to visit Victoria with our two daughters who are in their mid twenties. We booked through Clipper Vacations and Chateau Victoria was one of the moderately priced properties that had rooms with 2 queen beds. From the moment we walked into the hotel we were made to feel welcome. We were upgraded from a... More

Was this review helpful? Yes 3
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you jroe2008 for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We were delighted that you and your best friend and her daughters had a positive experience during... More

Garland, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the downtown location! All the waterfront activities and sights were within walking distance. The staff was extremely helpful and friendly, and the lovely rooms were impeccably clean! Have already highly recommended the Chateau Victoria to others!

Was this review helpful? Yes 2
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Gail B for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We are pleased that you had a positive experience during your stay with us. We have taken the liberty of sharing you gracious comments regarding our employees to our entire employee team - everyone enjoys reading a great... More

Lancs
Top Contributor
123 reviews 123 reviews
62 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights. The reception staff were very welcoming and informative, providing us with useful information regarding brew pubs. I noticed that apples were on display for guests to help themselves. The hotel is well located near to the water. The portable air conditioning unit was rather noisy so we found it best to keep the balcony door... More

Was this review helpful? Yes 2
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Brixham1 for choosing the Chateau Victoria and taking the time to provide feedback from your stay with us. We were pleased to read that you had a positive experience with us; we have taken the liberty of sharing your kind comments about our front desk team - they were thrilled by your recognition! Thank you for noticing our... More

Valencia, Spain
Top Contributor
221 reviews 221 reviews
44 hotel reviews
378 helpful votes 378 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Ideal for downtown, close to waterfront. Couple of eateries close by . Car parking. Good bar on the corner. Top floor restaurant with great views. Bit pricey. Good size rooms, comfy beds. All usual mod cons .Two weird things, portable air con units that copiously leak and the strangest wall decorations that could be made of flooring tiles. Bathroom fine.... More

Was this review helpful? Yes 2
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Pedroofpobla for choosing the Chateau Victoria Hotel and Suties and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience during your stay with us and we appreciate your observations regarding our air... More

Seattle
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night and loved it! The location is excellent for walking everywhere around the harbor area. The room was quite small, but the beds were some of the most comfortable I've ever slept in. They use a portable air conditioner for the room that was kind of noisy, but worked well. Rooms were extremely clean and comfortable.... More

Was this review helpful? Yes 2
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you rainlvr for choosing the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience during your visit to Victoria. We have taken the liberty of sharing your... More

Surrey, Canada
Top Contributor
85 reviews 85 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night as attending wedding in Victoria. Staff great, bed very comfy, room sufficient. Loved the Deserving Thyme bath products. Outside our window we could see the nearby bee hives and the honey is used/sold at hotel restaurant. One thing that gave us a bit of a jolt....2 bottles of water in the room with a price of $2.00... More

Was this review helpful? Yes 2
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Josie K for choosing the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience during your friend’s wedding celebration. Thank you for noticing our bee hives... More

London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Terrific staff at hotel. Stayed in 1403. Great view of the Empress Hotel, the Legislature and the waterfront. It was grand to sit on the balcony and watch the planes take off and land. From the moment we checked in, the staff opened the doors for us and provided good, timely advice on what we wanted to see. Very good... More

Was this review helpful? Yes 4
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Rick W for your very gracious review and for choosing the Chateau Victoria Hotel and Suties during your visit to Victoria. We are so pleased that you had such a positive experience staying with us - please be assured that we have shared your courteous comments regarding our employee team to the entire team - everyone enjoys a... More

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Additional Information about Chateau Victoria Hotel and Suites

Address: 740 Burdett Ave, Victoria, British Columbia V8W 1B2, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Victoria #8 Spa Hotel in Victoria #15 Romantic Hotel in Victoria #17 Family Hotel in Victoria
Hotel Class
Official Description (provided by the hotel)
Modern, Multistory Hotel located downtown; near harbor, Conference Center, Provincial Parliament; 6 blocks to train station. ... more   less 
Number of rooms
177

Questions & Answers

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1 question
A TripAdvisor Member
4 days ago

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