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All 57 Victoria hotels

Chateau Victoria Hotel and Suites

3.0 of 5 Hotel   |   740 Burdett Ave, Victoria, British Columbia V8W 1B2, Canada
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Chateau Victoria Hotel and Suites
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85%
Ranked #14 of 57 hotels in Victoria
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
dunedinbryants Vancouver, Canada
  • Reviews (546)
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546 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Vancouver, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We selected this hotel online for its proximity to Victoria's restaurants and attractions, and as it has an indoor pool for our kids who love swimming. We chose a one bedroom suite in the hope that we could get our 3 and 5 year old off to sleep and still have space to ourselves for the rest of the evening.... More

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you dunedinbryants for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide feedback from your stay. We were pleased that you have a positive experience with us. You have certainly pointed out the great features of our one bedroom suites; they are spacious and great for families. Thank you... More

Oxford, United Kingdom
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fifteenth floor, so the room had a lovely view over the city and harbour, but it was a bit dated and in need of a few minor maintenance issues being dealt with. Air conditioning was very noisy during the night. All the staff were very helpful and willing to please. Breakfast was well worth the money - huge so no... More

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you GAR4898 for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We were pleased that you have a positive stay with us and enjoyed a hearty breakfast in... More

Perth, Australia
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived at Chateau Victoria Hotel and Suites at approximately 11am, expecting to store our bags and check in later. To our surprise we were welcomed warmly and travelled up to our upper floor corner suite within minutes. The room was decorated in an old fashioned style but was absolutely immaculate. There was a small kitchenette area, large lounge room... More

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you FreoCreatures for you gracious review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. The responses we receive from our guests are extremely valuable and sincerely appreciated. We were pleased to read that you had a positive experience with us, also we were happy that you enjoyed your room, our one bedroom suites... More

Vancouver, Canada
Top Contributor
51 reviews 51 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right downtown within walking distance to attractions and many restaurants. The hotel has a nice restaurant on the 18th floor serving good meals with a nice view. I have stayed here before and I like the upgrade to the double glazed windows which reduces the street noise. I always stay in a suite which provides good value.

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you VanGaroto for your kind review and for choosing the Chateau Victoria Hotel and Suites again during your visits to Victoria. We always enjoy seeing our regular guests when they come to Victoria! We are pleased that you had a positive experience during your stay with us and enjoyed our rooftop restaurant, Vista 18; it does have a great... More

Canada
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel. The suites are perfect for families with kids. Room service was fast, tasty, and reasonably priced. Newly updated decor is a plus. Would recommend this to anyone. The free parking is nice too!

Was this review helpful? Yes 3
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you dam_imgood for your kind review and for choosing the Chateau Victoria Hotel and Suites during your stay in Victoria. We are happy to hear that you had a positive experience in our suites; they are great for families or friends who would like a little more space. Thank you again for your feedback and we look forward to... More

Linville, North Carolina
Senior Contributor
27 reviews 27 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited Victoria years ago and came back for a visit with friends. This hotel is beautiful and within walking distance of all of the central city. The lobby bar is top notch. Rooms were very clean and inviting and we ate in the hotel restaurant which has one of the top chefs in the country. The elevated half-round booths... More

Was this review helpful? Yes 3
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you for choosing the Chateau Victoria Hotel and Suites and for your very gracious review. We are very pleased that you had a very positive experience at the hotel, Clive’s Classic Lounge and Vista 18; it certainly does have one of a kind view. Please be assured that your gracious comments have been shared with our employee team –... More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Chateau Victoria for a week in early March and were very happy with our accommodation. We had booked a suite with a kitchen months previously and were happy to find we were overlooking the Empress Hotel and could see the water and mountains in the distance. We received a very warm welcome and our room was ready... More

Was this review helpful? Yes 2
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Gwen008 for choosing the Chateau Victoria Hotel and Suites and for taking the time to provide us with feedback from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a wonderful experience; you have certainly pointed out the key features of our location, customer service and... More

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel though a package connected to the ferries for its proximity to all things walkable in the downtown core. . We had a great first impression as you drive into the hotel and it continued to meet our expectations throughout our stay. We were told however that we had a pullout couch, which we did not but... More

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you LynnStolarchuk for your review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We are constantly striving to achieve the utmost in service and comfort, and by providing such thorough feedback you have contributed to our progress. We were pleased that you had a good first impression of the hotel and look forward... More

at sea
Top Contributor
68 reviews 68 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this hotel has been around for many years, but it constantly maintains high standards that all can accept. prices are what you would expect in a downtown hotel in a major tourist destination. However considering the other downtown alternatives and the location of this property, its a good deal. Staff are very helpful and relaxed, parking and internet are included... More

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Footsac for your very kind review and for choosing the Chateau Victoria Hotel and Suites once again during your visit to Victoria. You have certainly pointed out the key features of our location, customer service and amenities. Thank you! Please be assured that your gracious comments have been shared with our entire employee team – everyone enjoys a... More

North Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Granted, we booked last minute. This hotel was recommended by a clerk at a gas station just outside of Sydney so we thought that we'd check it out. We were in town for a buddy's brother's two WHL playoff games. I thought it was a bit pricey (not knowing until after that we needed to state WHL discount to get... More

Was this review helpful? Yes 3
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Carla for your review and for choosing the Chateau Victoria Hotel and Suites. We were disappointed to hear about your experience during your recent visit to Victoria. Our management team will be contacting you be email about the specific details of your review. Thank you again and we hope to see you back soon. More

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Additional Information about Chateau Victoria Hotel and Suites

Also Known As:
Chateau Victoria Hotel Victoria
Chateau Victoria Hotel
Chateau Hotel Victoria
Chateau Victoria
Address: 740 Burdett Ave, Victoria, British Columbia V8W 1B2, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Victoria
#16 Family Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Official Description (provided by the hotel):
Modern, Multistory Hotel located downtown; near harbor, Conference Center, Provincial Parliament; 6 blocks to train station. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Victoria #16 Family Hotel in Victoria
Hotel Class
Official Description (provided by the hotel)
Modern, Multistory Hotel located downtown; near harbor, Conference Center, Provincial Parliament; 6 blocks to train station. ... more   less 
Number of rooms
177

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