We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chateau Victoria Hotel and Suites

3.0 of 5 740 Burdett Ave, Victoria, British Columbia V8W 1B2, Canada
#15 of 57 hotels in Victoria
653 Reviews 4.5 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Chateau Victoria Hotel and Suites
Professional photos View all
Browse nearby
Chateau Victoria Hotel and Suites
  • Overview
  • Reviews (653)
  • Photos (172)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (174)
  • Location
  • More
Save Saved
You added Chateau Victoria Hotel and Suites to your Saves list
true
Write a Review

653 people have reviewed this hotel

Traveler rating
    314
    247
    61
    20
    11
See reviews for
194
223
34
60
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Top Contributor
105 reviews 105 reviews
53 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our room did not look anything like the nice photos on their website. I was traveling with two other ladies so we booked a one bedroom. The first suite we were shown was small with a queen bed in the bedroom and a queen in the living area. It was a hot time of year but the only air conditioning... More

Was this review helpful? Yes
Palm Springs CA
1 review
5 of 5 stars Reviewed 2 days ago NEW

As a tour manager for Gadabout Vacations, Palm Springs CA ,I have stayed at this hotel about 10 times over the past 17 years & have never been disappointed by their excellent service, superb accommodations & wonderful location. I would recommend this hotel to anyone! Anita Fildes

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Anita for your very kind review for choosing to stay with us at the Chateau Victoria Hotel and Suites once again and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are so pleased to welcome back the Gadabout Vacations... More

Lawrence
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great location, clean rooms with comfortable beds, free Wi-Fi and most especially exceptional staff. They went out of their way to answer questions, give directions, make inquiring calls, give us rides, etc. We had a room with 2 queen beds, which was perfect for us- we were up early and out until after dinner. If planning to spend more time... More

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Martha M for your kind review and choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. You have certainly pointed out the key features of our location, customer... More

Vancouver, BC
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Chateau Victoria was nothing fancy, but was clean and in a good central location. I booked the hotel through Hotwire, so was clearly given the most basic room available; low floor, no view, not a suite. Even so, the room was very clean, the beds comfortable, and the bathroom was cramped but refurbished. The cocktail bar and the restaurant... More

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you slimyagent for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you had a positive experience with us during your stay; you have certainly... More

Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Lovely place, handy to all Victoria Town Centre with just a walk to the end of the block to see the start of all the Victoria shopping and sight seeing. Rooms were very tidy and clean, internet issues however had I.T. personnel try to rectify whilst unsuccessful all efforts were made. Arrived early and staff accommodated and advised when room... More

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Karen W for your review and choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. Please be assured that our Wi-Fi is once again running at full capacity.... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Walking distance to almost all the attractions through down town Victoria.We stayed in an one-bedroom suit for 2 nights which was perfect for our family including 2 young kids.When my husband was watching TV in the living room, my little baby was sleeping quietly in the next door.The kitchen facilities are suitable enough to prepare a quick meal for 2-4... More

Was this review helpful? Yes
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you CynthiaLV4A for your review and choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you and your family enjoyed the one bedroom suite; they... More

Dallas, Texas
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am not sure what i was expecting when i made the reservations but i think I had something different in mind than what was received. Don't get me wrong it is i good clean hotel it seems to need a little work in some places. The room was large with a full kitchen. It is an easy walk to... More

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you kenmeans for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. The common goal of our employee team is to meet and ideally exceed our guests’ expectations. We... More

Sammamish, Washington
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

They Staff was excellent. They were extremely helpful . It was Maintained. We enjoyed our stay there. It was walking distance to all the shops and restaurants. It has amazing views from the restaurant upstairs. It was a good price for the amenities and proximity to the inner Harbor.

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Helen J for your kind review. You have certainly pointed out the key features of our location, customer service and amenities, thank you! We are so pleased that you had a positive experience during your stay with us. Thank you for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time... More

Manalapan, New Jersey
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very well located hotel at walking distance from the harbor and transportation centers. When in Victoria, the main attraction are the Buschart gardens which are splendid. Also, facing the port, it is fashionable to have tea at the Fremont Hotel - very Bristish.

Was this review helpful? Yes 1
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you Colette M for you kind review and choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We were pleased that you had a positive experience with us during... More

Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our home away from home for 7 days, it is beautifully decorated, clean and maintained. A short walk to the harbor and centrally located to all other attractions in the area(Ogden Point, Fisherman's Wharf, Chinatown and Shopping) They offer a shuttle service that will take you to most of these sites on a first come first serve basis... More

Was this review helpful? Yes 2
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review

Thank you MsMoon333 for your kind review and for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. You have certainly pointed out the key features of our location, customer... More

Owners: What's your side of the story?
If you own or manage Chateau Victoria Hotel and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Chateau Victoria Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chateau Victoria Hotel and Suites

Address: 740 Burdett Ave, Victoria, British Columbia V8W 1B2, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, TravelClick, Tingo, Booking.com, Otel, Priceline, HotelTravel.com, BookingOdigeoWL and Venere so you can book your Chateau Victoria Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria

172 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (146)
Viewed
View from room (29)
Viewed
Room/suite (57)
Viewed
Hotel & grounds (21)
Viewed
Dining (6)
Viewed
Bathroom (5)
Viewed
0:46
Videos (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Victoria with
any amenities

Amenities

Hotel Style
#4 Business Hotel in #10 Spa Hotel in #13 Romantic Hotel in #17 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
Modern, Multistory Hotel located downtown; near harbor, Conference Center, Provincial Parliament; 6 blocks to train station. ... more   less 
Number of rooms
177

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Chateau Victoria Hotel and Suites and other travelers.
2 questions
Ask a question
7 days ago
A TripAdvisor Member
1 month ago

See all questions (2)

Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer