Stayed in a 1 bedroom Penthouse...room is nice but the set up in the bedroom is poor. Balcony was filthy - needs to be painted and cleaned. Our room we could hear the live music from the lounge, too noisy. Staff dont communicate well about when restaurants are open and what they are serving. Wont be back.
More
Thank you for your review vacationlover2012. I believe we are already communicating directly with you on your Groupon email. I will certainly review your comments with our housekeepers and restaurant for possible improvements. As you can see from our other reviews, it is rare we see a review like this and do take it very seriously. We hope you do...
More
Excellent location - a few blocks from the waterfront with its tourist attractions, downtown shopping, etc. The room was very reasonably priced given the location (conference rate of $119). I was on the 4th floor, so there was a great deal of street noise (from rowdy partiers at all hours of the morning). So take the advice to book a...
More
Thank you for your review Canadian135. I know noise was an issue on this past Victoria Day weekend. Hotels throughout the downtown area fill with bands that participate in the Victoria Day parade which apparently is the 3rd largest parade in Canada. Great excitement and activity also seems to come with our noisiest time of the year in the downtown...
More
This is a very fine hotel with good kitchenette facilities in the rooms. We have stayed here a number of times when visiting our daughter who lives nearby. It is better than basic accommodation, very clean, beds are very comfortable. We always managed to have a room on a higher floor, except once. The lower floor rooms are not anywhere...
More
Thank you for the review traveller98735. Our traditional rooms on the 2nd, 3rd and 4th floors are fine for a short stay but the experience of being in a suite is well worth the small buy up for longer stays or family travel. Please note that all one and two bedroom suites have a minimum of a wet bar area...
More
We stayed 3 nights at the Chateau hotel in Victoria. We had a one bedroom suite on the 12 floor with a wonderful balcony and view. The restuarant on the top floor for breakfast was excellent, eggs benny very good and the view was amazing, next time we will try the dinner menu I hear it is very good. The...
More
Thank you for the review ssitravellers. I liked that you mentioned the secure bike storage as it seems to be under used. Victoria is an amazing city for biking with trails of all levels. I hope other read this and bring their bikes too. We hope to see you again.
More
It’s still a joy.
Our 4th or 5th visit in as many years. Still a pleasure to go and stay there. A friendly, young man picks you up in a shuttle bus from the Victoria Clipper (great way to get there from Seattle) and delivers you to the nicely-furnished, real-welcoming, large lobby. The front desk manager, Marla Hunt, still runs...
More
Reviewed December 15, 2010
Reviewed December 10, 2009
Welcome back GCHHawaii and thank you for the great review. Your detail about the hotel and the experiences in our city will be well read I'm sure. We look forward to your next visit to our big Island.
More
We had a family gathering for a Special Birthday with guests coming from Vancouver, Chemanius and Nanaimo BC. We had a Baby and a dog. We booked three rooms. They were very quiet and comfortable. The beds were Excellant.The inner harbour location was great with walking distance to many attractions. We really enjoyed the roof-top Dining Room for dinner and...
More
Dear 1949meatman,
I am so happy your family gathering was a success. Thank you for staying with us and for taking the time to write a review. It helps us know what is important to our guests and is great information for other travelers to our area.
Regards,
Mark
More
I spent two nights here in March with two children. I found the service excellent, and the rooms were large and clean. It is an ideal location if you are exploring downtown Victoria.
More
Dear Fourwindsbb,
Thank you for the great review. Short concise and family focused. Perfect for this time of year when families are starting to plan their summer so thank you again for taking the time to share.
Regards,
Mark
More
We stayed with our two large dogs for two nights at the chateau. Location is great 1.5 blocks from the waterfront for the boat show, enjoying the buskers and walking the waterfront. Close to Dallas rd waterfront and beacon hill park for beautiful walks.
Rooms are clean, large and comfortable. We had a one bedroom suite which had a great...
More
Thank you True9150,
Our dogs are a big part of the family and being able to bring them on vacation adds to the total experience. Thank you for sharing your stay. We do have a number of floors designated as Pet floors so it seems to work with both dog lovers and people with allergies.
More
Came to Victoria for the weekend from Montreal to be with our son who lives on the base. We took a 2 bedroom suite and we were assigned 1702.
The suite was perfect, large, clean with everything we needed (we stayed 4 days). The suite was cleaned daily (including dishes) and was found spotless when we returned at the end...
More
Dear BenitoMontreal,
Thank you for the review. We get a number of people from the base (sailors and family) who like the downtown area and easy access to the base. I am sure your notes will come in handy for future people doing their research so thank you again.
Regards,
Mark
More
This was a nice hotel in a perfect location. We would definitely stay here again.
More
Thank you for the concise review. I am told that short reviews are read by more people then the long ones. Our location is generally what people are looking for and our people help with the return visit. Regards
Mark
More
If you own or manage Chateau Victoria Hotel and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
279 Reviews
457 Reviews
432 Reviews
