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DoubleTree by Hilton Hotel & Suites Victoria

777 Douglas Street | at Burdett Ave., Victoria, British Columbia V8W 2B5, Canada (Formerly Executive House Hotel)
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1 room 1 guest
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DoubleTree by Hilton Hotel & Suites Victoria
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488 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
  • All months
    (488)
  • Mar-May only
    (104)
  • Jun-Aug only
    (178)
  • Sep-Nov only
    (154)
  • Dec-Feb only
    (52)
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Kitchener`, Canada
4 of 5 stars Reviewed 3 days ago NEW

Awesome city - this hotel made our stay. The staff was exceptionally friendly. The hotel is centrally located great for walking to the waterfront. The staff was very helpful with restaurant recommendations and things to see.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree V, General Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this review

Thanks for staying with us, we look forward to welcoming you back. More 

Redmond, Washington
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an excellent location close to everything you could want. The staff was very friendly and helpful. The morning breakfast buffet the offer was great. They had only been open 3 weeks and are still working on some things but this did not effect our stay at all. Our room (1607) had great views and was very clean and... More 

Was this review helpful? Yes
DoubleTree V, General Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this review

Thanks for staying with us! We look forward to welcoming you back! More 

Coquitlam, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Spectacular views from hotel, close to everything downtown. Excellent customer service and comfortable room. Our family of four fit comfortably in the one bedroom suite and the kitchenette was very useful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree V, General Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this review

Thank you for your glowing review! We love you. Hope to see you back soon. More 

orilla, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very Clean rooms , very friendly staff and very accommodating. Great location. Close to the harbor and close to shopping and restaurants. Would definitely stay here again. You will not be disappointed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubleTree V, General Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this review

Thank you for your review! We look forward to welcoming you back soon. More 

Victoria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is in the heart of downtown Victoria. It had a good location The staff in the hotel immaturity It was unfortunate stay. Apart from the satisfaction of a claim without asking but breakfast was offered free breakfast. Breakfast and check-Related Benefit also do not play eventually the end of Later The problem has occurred in the breakfast room.... More 

Review collected in partnership with DoubleTree by Hilton

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Calgary, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This newly renovated hotel is clean and modern. The staff were very attentive and service-oriented. The location in Victoria is within comfortable walking distance to govt offices, restaurants, the harbor and parks. I would definitely stay here again

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
TarenExecutiveHouse, General Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this review

Thank you for your glowing review! We love you! There are more cookies in the oven with your name them! Looking forward to welcoming you back. More 

Asheville, NC
Level Contributor
313 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Doubletree on the third or fourth day it was officially open. It's a renovation of an existing hotel but is essentially brand new. I think we might have been the first people to stay in the room we had. As a new property, it's still working out some of the opening details, and some of the... More 

Was this review helpful? Yes 1
TarenExecutiveHouse, General Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this review

Thank you for your great feedback, we are glad that you enjoyed your stay. We are working with our engineers to deploy a solution for the information you provided us regarding open spaces under the doors and hope to have a solution soon. We look forward to your next visit and your continued feedback so that we can make our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Briefly, the room on the 14th floor facing the Marriott was small, new and a room given to detail. Although we found our stay satisfactory, the Glitches came when we tried to leave. The breakfast buffet was fresh and outstanding in choice, layout and variety. As well as quality and quantity. The staff were always friendly and helpful. We used... More 

Was this review helpful? Yes 1
TarenExecutiveHouse, General Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this review

Thank you very much for your review, we appreciate your great feedback. Regarding the inconveniences that you have experienced with your account, your reservation came to us through Booking.com which blocks a pre-authorized amount on your credit card to guarantee the room. Unfortunately, when booking through third party sites, the hotel doesn't have control over the pre-authorized amounts thus cannot... More 

Chippenham, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 24, 2014

We travelled with a group but we all found this to be the best of the hotels that we stayed in. The decor was lovely, the view from the balcony quite stunning, the room spacious,cool and very well equipped, with enough drawer space for a family never mind a couple. Everything was spotless. The staff were excellent, friendly,informative and ready... More 

Was this review helpful? Yes 2
Portland, Oregon
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

Nice location along with spacious and clean rooms! We loved the separate bedroom area in our suite. Good size kitchen. Lots to do within walking distance of hotel. The living room had a sliding door with balcony so you could see the city life below. Lots of restaurants close by.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

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  • Flat screen TV(3)
  • Very good(3)
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