We spent 12 nights in hotels in WA and OR, USA and BC, Canada. The 2 nights in this hotel were the best of those. Spacious and comfortable rooms and a good location, but in particular I wanted to comment on the friendly and helpful attitude of the front desk staff and porters, all of whom had time for a... more

Well I am at odds with this one...The staff was amazing,so helpful from the valet to the front desk who pulled up the website for the local movie theatres. The location is good depending on what you are looking for,we were able to walk to the waterfront and my daughters favorite store (LULULEMON) and hubby and son were able to... more

I truly enjoyed my stay at the Best Western Carlton Plaza in Victoria, BC. Right from check-in all the way to check-out, the staff were extremely accomodating and very friendly at all times. They even called me in my room to make sure that I was enjoying my stay! The hotel offers a valet parking service which is very convenient... more

Victoria was the fifth of six Honeymoon destinations in Canada. We drove there from Whistler and what a long drive it was! Due to road works, bad map reading and a late ferry (the crossing took 1 1/2 hrs). what should have been a 4 1/2 hr journey took 9hrs! Victoria was big, busy, noisy and very different from anywhere... more

I liked this hotel. It was centrally located and within walking distance to the parliament buildings, and other tourist locations. We didn't rent a car, so being in a central location worked for us. At check-in the clerk was pleasant enough. I found the beds to be quite comfortable; the room was very clean (the bathroom spotless). I really liked... more

Really just a place to sleep and go. You wouldn't want to stay in the room for too long. I was in Room 624 (6th floor). We stayed for 1 night. 1. Rooms: The bed was REALLY REALLY soft....back pains after waking up. (our Kingsize looked more like a Queen...) Our room had a coffee maker...but no coffee (we only... more

I was travelling to Victoria with a buddy to visit some friends, so I decided to Hotwire a room and ended up at the Best Western Carlton Plaza. All in all I felt the place was decent and considering what I paid per night ($59 USD) I guess it could have been a lot worse. Here are my thoughts: POSITIVES:... more

We were looking for a hotel close to the Via Rail station as we were taking the train up-island at 8 the following morning. The Carlton Plaza offered a good rate - much cheaper than Swans Hotel and not much further away. Our room was on the 7th floor. It was large with a huge deck-nice in the summer. It... more

Great hotel located close to Victoria attractions (Empress Hotel, Chinatown, Butchart Gardens, and BC Ferries. Hotel room was spacious and had two queen beds, along with a queen sofa bed. It also had a kitchen with frig, microwave, stove and coffee maker. Staff was helpful and knowledgable. Great hotel for families more