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BEST WESTERN PLUS Carlton Plaza Hotel

#20 of 58 Hotels in Victoria
Certificate of Excellence
3.0 of 5
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642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
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BEST WESTERN PLUS Carlton Plaza Hotel
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Ranked #20 of 58 Hotels in Victoria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ronald M Montreal, Canada
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680 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is very well located. Good value for the price. Staff is very nice. Hotel is getting a bit old, but this part of staying in old Victoria. No pool or SPA, so might not be good for families with young kids.

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Lynnwood, WA
Top Contributor
162 reviews 162 reviews
31 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our family (mom, dad, 10 year-old daughter) spent five nights at the BEST WESTERN PLUS Carlton Plaza Hotel for our spring break holiday in Victoria. We found the location to be ideal from which to explore nearby Chinatown (two blocks), the shopping on Government St. (two blocks), or the downtown waterfront area (eight blocks). Parking is by valet only, and... More 

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Port Alberni
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel a number of times and love the location. Easy walking distance to everything we like to do in Victoria. The staff are friendly and take the time to help you with information and things to do in Victoria

Review collected in partnership with Best Western

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Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This city centre hotel was very pleasant to stay and the staff at the reception very friendly and helpful. Rooms are smaller (older hotel) but well kept and the bed was comfortable. Despite the hotel is in the city the noise level from outside and inside the hotel was extremely low which helped my sleep. Will come back

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Chilliwack, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

The location is perfect, within walking distance to everything. The room was very clean and nice looking. The hotel service was awesome. I cannot recall the young man's name, but he was fantastic and really made check in and parking a breeze. The bathroom in our room was extremely small. Not good if bigger than a size small or if... More 

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Toronto, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently stayed here for a night in town. It was a pleasure trip. This hotel is within walking distance of many restaurants and pubs etc, so food will not be an issue. The hotel has valet parking, as there is no parking on site but that was handled professionally. The room we had was what you would expect from... More 

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Yellowknife, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent staff, took care of us very well. Hotel located within walking distance of major attractions, shopping and restaurants. Check in was easy and staff was very helpful. Even moved us to a room away from a group of teens. As a couple, we had a great stay !

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1 review
5 of 5 stars Reviewed 1 week ago

I had a really great time at the Carlton Plaza. Courteous front desk, really knowledgeable team. I inquired about boutiques shopping and the girl who assisted me knew all the best places. The rooms were clean and the amenities were great. We stayed on the 5th floor in a king room facing Johnson street. Really lovely hotel and fantastic experience.... More 

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Coquitlam, British Columbia, Canada
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5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised by this hotel. Other than the great staff and nicely appointed rooms, the location just off Douglas Street on Johnson is very convenient for those relying on public transit. With being so close to Douglas Street, the hotel is perfectly situated for walking to restaurants and shopping in downtown Victoria. Highly recommended place to stay in... More 

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Vancouver, B.C.
Top Contributor
62 reviews 62 reviews
45 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a hotel right in the downtown area of Victoria. Lobby is nice looking and inviting. I noticed a musty smell on the 5th floor I stayed on. They provided ear plugs in the room for the noise.I did not use them or find I needed them Good central location You must Valet your car with them [$7/day] They... More 

Review collected in partnership with Best Western

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Rebecca S, Front Office Supervisor at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for taking the time to write this review. As stated in this review, we offer parking at minimal cost ($7 per night for slower season and $15 for busier season starting in June) and out parking comes with a complimentary valet service that runs 24 hours. We are in the process of renovating our rooms and replacing the... More 

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