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All 57 Victoria hotels

BEST WESTERN PLUS Carlton Plaza Hotel

3.0 of 5 Hotel   |   642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
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87%
Ranked #18 of 57 hotels in Victoria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
ALspicemom Alabama
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570 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Alabama
Contributor
17 reviews 17 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When I booked, the hotel was described as "not central" to Victoria's most popular attractions. And the rate certainly showed it--the rate was nearly half of some of the waterfront options I considered. I was very happy to find that the location was perfect. So, I didn't have a view of the harbor. Instead, I had a lovely suite (with... More

Was this review helpful? Yes 3
Courtenay, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff were very polite and respectful of our belongings. We arrived too early to check in and they held our bags for us. The room was HUGE and very accomodating to the whole party of us. I have zero complaints about any noise or disruptions. I would absolutely recommend this hotel to friends and family and I will definetly... More

Review collected in partnership with Best Western

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Vancouver, Canada
Top Contributor
66 reviews 66 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Pro-- good location close to Chinatown and walkable to the Inner Harbour area Good staff throughout the day and night Clean and maintenance in the lobby going on( painting) Con-- noisy street noise and noise in the hallways from other patrons Could hear the thump of the music from the pub Biggest nuisance is the valet service. They take your... More

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Coaldale, Canada
Top Contributor
108 reviews 108 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a few nights while on a getaway. The location is good as it is downtown and close to shopping and amenities. It is also a short few blocks to the inner harbour, museum and other touristy type venues. There is no self parking (I think the parking lot is several blocks away), but the valet will get... More

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Montreal, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for three nights in late June 2014 and was very impressed by the Carlton Plaza. Location is excellent, Very central in downtown Victoria and an easy walk to anywhere downtown. Staff: Frankly I have never had a nicer, more helpful, and pleasant hotel staff anywhere, ANYWHERE. I was blown away by how helpful and pleasant they were. Food in... More

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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

We started our vacation on Vancouver Island in Victoria and ended it there about 10 days later. This is a lovely hotel, very central, walking distance to the water, to main thoroughfares - Douglas, Government, etc - chock full of restaurants, bars, stores, coffee houses, pubs, and still walking distance, maybe about 10 minutes to Empress Hotel. We found it... More

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Red Deer, Canada
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Location, location, location! It's perfect for not being right on the water. Central to all the happenings of Victoria. Clean, the staff are simply amazing! Will definitely come back here to stay. They even have bikes to borrow for a couple of hours/day. We had a suite which was just like aN apartment. Perfect way to keep expenses down when... More

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Bellevue, Wa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a suite that accommodated 6 adults. The kitchen was more than adequate, the suite spacious. Not much of a view, but it was a great location, and easily walkable to anywhere. Staff was helpful, and we had no issues checking in/out.

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Saffron Walden, United Kingdom
Top Contributor
168 reviews 168 reviews
45 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was spacious, clean and comfortable. The bathroom was adequate, being made smaller by locating the washbasin outside the bathroom in what was a corridor from the room with the wash basin one side and the wardrobe and safe area the other. Occasionally this could be inconvenient if one person was using the washbasin and the other wanted access... More

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Samantha B, Front Office Supervisor at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for this kind review! We have many different rooms types and variations, and strive to choose the best fit for each guest. Our traditional rooms are available with typically either two double beds, or one Queen. We also have a selection with a King, or with two Queens. These rooms contain a mini fridge as well as a... More

Isle Of Man
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in Victoria for three nights during tour of coastal Washington and BC. Good, clean, and comfortable room facing onto Johnson St. Bathroom was disappointing as wash basin area separate from bath and WC which was inconvenient. Substantial construction noise in immediate vicinity during early morning but no doubt this is temporary. Reception staff very helpful. No attached restaurant but... More

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Samantha B, Front Office Supervisor at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for choosing us! Our comfortable and clean rooms are the perfect landing point for any traveler. We are just walking distance from sites, attractions, restaurants and cafe's and our friendly front desk staff are always delighted to share their favourites. Our bikes are available for any guest to borrow during daylight hours for about 2 hours at a... More

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Additional Information about BEST WESTERN PLUS Carlton Plaza Hotel

Address: 642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Carlton Plaza Hotel 3*
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Also Known As:
Best Western Victoria
Victoria Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#14 Business Hotel in Victoria #16 Family Hotel in Victoria #17 Romantic Hotel in Victoria
Hotel Class
Number of rooms
100

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