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BEST WESTERN PLUS Carlton Plaza Hotel

#20 of 58 Hotels in Victoria
Certificate of Excellence
3.0 of 5
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642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
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Stay 2X get $50 gift card
BEST WESTERN PLUS Carlton Plaza Hotel
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Ranked #20 of 58 Hotels in Victoria
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Wes M Port Alberni, Canada
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682 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Alberni, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Clean but average hotel. The valet service sucks and they need to come up with a better system upon check out. Doing this survey sucks! lol. The staff whoever were very friendly, the rooms clean and the location was central to downtown :)

Review collected in partnership with Best Western

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Port Alberni BC, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

One block off Douglas near Chapters and The Bay Center; two blocks from Government (MEC); 10 minute walk to the Inner Harbour and Parliament Buildings and Empress. Just up the street from the oldest bakery in BC (Willie's) and 10 minutes walk to Capital lron! Free bicycles (3 hours) to enjoy the Galloping Goose Trail or ??

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Montreal, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is very well located. Good value for the price. Staff is very nice. Hotel is getting a bit old, but this part of staying in old Victoria. No pool or SPA, so might not be good for families with young kids.

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Lynnwood, WA
Top Contributor
176 reviews 176 reviews
31 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our family (mom, dad, 10 year-old daughter) spent five nights at the BEST WESTERN PLUS Carlton Plaza Hotel for our spring break holiday in Victoria. We found the location to be ideal from which to explore nearby Chinatown (two blocks), the shopping on Government St. (two blocks), or the downtown waterfront area (eight blocks). Parking is by valet only, and... More 

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Port Alberni
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel a number of times and love the location. Easy walking distance to everything we like to do in Victoria. The staff are friendly and take the time to help you with information and things to do in Victoria

Review collected in partnership with Best Western

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Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This city centre hotel was very pleasant to stay and the staff at the reception very friendly and helpful. Rooms are smaller (older hotel) but well kept and the bed was comfortable. Despite the hotel is in the city the noise level from outside and inside the hotel was extremely low which helped my sleep. Will come back

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Chilliwack, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The location is perfect, within walking distance to everything. The room was very clean and nice looking. The hotel service was awesome. I cannot recall the young man's name, but he was fantastic and really made check in and parking a breeze. The bathroom in our room was extremely small. Not good if bigger than a size small or if... More 

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Toronto, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here for a night in town. It was a pleasure trip. This hotel is within walking distance of many restaurants and pubs etc, so food will not be an issue. The hotel has valet parking, as there is no parking on site but that was handled professionally. The room we had was what you would expect from... More 

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Yellowknife, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Excellent staff, took care of us very well. Hotel located within walking distance of major attractions, shopping and restaurants. Check in was easy and staff was very helpful. Even moved us to a room away from a group of teens. As a couple, we had a great stay !

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 weeks ago

I had a really great time at the Carlton Plaza. Courteous front desk, really knowledgeable team. I inquired about boutiques shopping and the girl who assisted me knew all the best places. The rooms were clean and the amenities were great. We stayed on the 5th floor in a king room facing Johnson street. Really lovely hotel and fantastic experience.... More 

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