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All 58 Victoria hotels

BEST WESTERN PLUS Carlton Plaza Hotel

3.0 of 5 Hotel   |   642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
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Ranked #18 of 58 Hotels in Victoria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
DenverCO36 Denver, CO
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645 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, CO
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a great place to stay in Victoria. The hotel is located in excellent location, Chinatown and City Hall are right behind the hotel. Go to Chinatown for wonderful food. You can walk on Government Street (turn left on the lobby exit, second street). You can walk to Fairmont Empress Hotel, BC Parliament, BC Royal Museum in 5... More 

Review collected in partnership with Best Western

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Toronto
1 review
5 of 5 stars Reviewed 3 days ago NEW

Took advantage of a low promotional rate when I phoned hotel's central reservations number. Then when I got to the hotel, I was upgraded to a suite from a double room. Ask, ask, ask. -- when you first book... then when you get to the hotel... ask ask ask for any upgrades, breakfast vouchers, etc. -- general advice for any... More 

Review collected in partnership with Best Western

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Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

I would like to thank the author for taking the time to write us a nice review. As mentioned in the review, we are centrally located and our location makes everything easy! There are numerous great restaurants, coffee shops, stores, and tourist attractions within walking distance including: McPherson theatre, Royal BC Museum, BC Parliament Building, Chinatown, and more. Although Victoria... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

While the hotel is very dated, the staff were excellent: friendly, helpful and courteous. The location in Victoria is very good, close to all of the key city sites. I would highly recommend this as a budget hotel.

Review collected in partnership with Best Western

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Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel frequently for business and have experienced numerous hotels both in BC and around the world. Best Western PLUS Carlton Plaza Hotel in Victoria stands out for outstanding quality as well as very friendly and helpful staff. Excellent value especially in the off-season. Additionally, the hotel is conveniently located, and all of downtown area is within easy walking distance... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
NYC
Top Contributor
113 reviews 113 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is located close to everything in downtown Victoria. The rooms are not fancy, but are clean and comfortable. The fitness center worked fine for us, but there is only one of each piece of equipment. Staff was very friendly and helpful. I recommend this hotel.

Was this review helpful? Yes 1
Hercules, California
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here as part of our anniversary celebration (Seattle, Victoria, Bainbridge Island) and this is the place we would be most likely to return. The hotel is centrally located, and makes a perfect hdqtrs for exploring on foot or bike. We left the car back in Port Angeles as we took the ferry to Victoria, and the weather, the... More 

Was this review helpful? Yes 1
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Michael, for taking the time to write us a kind review. It sounds like you had wonderful visit. As all our staff strive for excellent guest services, Bronte is definitely one of our stars. Thank you for your recognition and I am glad that she was able to assist you during your stay. As a downtown core hotel,... More 

Fullerton, California
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For me, a hotel is just a place to rest between outings. It's not a destination so I don't need a lot of amenities. So this fit the bill well. I had no problems with it and not much stuck out. One thing that did catch my attention is that they had free bike rentals for touring town. I did... More 

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Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

I would like to thank, WatkinsForce, for writing us this review. As mentioned, we definitely offer various amenities to all our guests. Depending on your needs, we also have many suites that are equipped with a full kitchen, sofa bed, and separate sitting area in a larger room. Complimentary bikes are available for 2 hours at a time. These bikes... More 

Halifax, NS
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location located within walking distance of both China Town and downtown town waterfront area. Restraunt area attached on main level with decent food and reasonably priced. The room are a bit European in that they are "cozy" ie: small. No matter as I was not there to spend much time in my room. Overall, a pleasant stay with helpful... More 

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Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Stancat, thank you for sharing your experience about your recent stay at Best Western Plus Carlton Plaza Hotel. Our location is very convenient for all out guests who like to walk around downtown Victoria including Chinatown. We are currently updating all our guest rooms by replacing furniture and repainting the door. We are excited to see the makeover very soon.... More 

Mission, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Excellent value for the dollar! Nice clean hotel with friendly helpful staff and a good restaurant. Right downtown close to business. Make sure you show your CAA/BCAA card to get the best rates. I left my car at the hotel all day and saved parking charges in the downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Peter, for your review of our hotel and your kind words. We are glad that you enjoyed your stay with us. We are always happy to store luggage in our closets and keep cars in our parkade after check out because we understand that guests may have a meeting, or have a flight or ferry departure later in... More 

Victoria, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Great central location, very clean rooms and usually has very friendly staff, My wife and I stay here frequently on our trips to town. Good Value for a hotel in Victoria and close to many great eateries and shops.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Derek, thank you for writing us a wonderful review! We always appreciate you visiting us every time you are in Victoria. We try our best to deliver excellent services for our guests. As Derek mentioned in the review, Best Western Plus Carlton Plaza Hotel is located in the heard of downtown, Victoria. Our guests walk to many great restaurants, shops,... More 

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Additional Information about BEST WESTERN PLUS Carlton Plaza Hotel

Address: 642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Carlton Plaza Hotel 3*
Number of rooms: 100
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Also Known As:
Best Western Victoria
Victoria Best Western
Hotel Style:
#14 Family Hotel in Victoria
#15 Business Hotel in Victoria
#19 Romantic Hotel in Victoria

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