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All 58 Victoria hotels

BEST WESTERN PLUS Carlton Plaza Hotel

3.0 of 5 Hotel   |   642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
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Ranked #19 of 58 Hotels in Victoria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
FrequentTraveller786 Vancouver, Canada
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642 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I travel frequently for business and have experienced numerous hotels both in BC and around the world. Best Western PLUS Carlton Plaza Hotel in Victoria stands out for outstanding quality as well as very friendly and helpful staff. Excellent value especially in the off-season. Additionally, the hotel is conveniently located, and all of downtown area is within easy walking distance... More 

Review collected in partnership with Best Western

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NYC
Top Contributor
111 reviews 111 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is located close to everything in downtown Victoria. The rooms are not fancy, but are clean and comfortable. The fitness center worked fine for us, but there is only one of each piece of equipment. Staff was very friendly and helpful. I recommend this hotel.

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Hercules, California
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here as part of our anniversary celebration (Seattle, Victoria, Bainbridge Island) and this is the place we would be most likely to return. The hotel is centrally located, and makes a perfect hdqtrs for exploring on foot or bike. We left the car back in Port Angeles as we took the ferry to Victoria, and the weather, the... More 

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Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Michael, for taking the time to write us a kind review. It sounds like you had wonderful visit. As all our staff strive for excellent guest services, Bronte is definitely one of our stars. Thank you for your recognition and I am glad that she was able to assist you during your stay. As a downtown core hotel,... More 

Fullerton, California
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For me, a hotel is just a place to rest between outings. It's not a destination so I don't need a lot of amenities. So this fit the bill well. I had no problems with it and not much stuck out. One thing that did catch my attention is that they had free bike rentals for touring town. I did... More 

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Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

I would like to thank, WatkinsForce, for writing us this review. As mentioned, we definitely offer various amenities to all our guests. Depending on your needs, we also have many suites that are equipped with a full kitchen, sofa bed, and separate sitting area in a larger room. Complimentary bikes are available for 2 hours at a time. These bikes... More 

Halifax, NS
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location located within walking distance of both China Town and downtown town waterfront area. Restraunt area attached on main level with decent food and reasonably priced. The room are a bit European in that they are "cozy" ie: small. No matter as I was not there to spend much time in my room. Overall, a pleasant stay with helpful... More 

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Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Stancat, thank you for sharing your experience about your recent stay at Best Western Plus Carlton Plaza Hotel. Our location is very convenient for all out guests who like to walk around downtown Victoria including Chinatown. We are currently updating all our guest rooms by replacing furniture and repainting the door. We are excited to see the makeover very soon.... More 

Mission, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent value for the dollar! Nice clean hotel with friendly helpful staff and a good restaurant. Right downtown close to business. Make sure you show your CAA/BCAA card to get the best rates. I left my car at the hotel all day and saved parking charges in the downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Peter, for your review of our hotel and your kind words. We are glad that you enjoyed your stay with us. We are always happy to store luggage in our closets and keep cars in our parkade after check out because we understand that guests may have a meeting, or have a flight or ferry departure later in... More 

Victoria, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Great central location, very clean rooms and usually has very friendly staff, My wife and I stay here frequently on our trips to town. Good Value for a hotel in Victoria and close to many great eateries and shops.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Derek, thank you for writing us a wonderful review! We always appreciate you visiting us every time you are in Victoria. We try our best to deliver excellent services for our guests. As Derek mentioned in the review, Best Western Plus Carlton Plaza Hotel is located in the heard of downtown, Victoria. Our guests walk to many great restaurants, shops,... More 

Surrey, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love the staff at this hotel. Lina is amazing and so friendly and helpful. The beds are so comfortable. One of the only hotels wherre they don't control the temperature so you can adjust to your own comfort. So many hotels don't allow you to sleep in a cooler room if you want. Right downtown location is perfect for business.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Gary, for taking the time to write this lovely review. I am very pleased that we were able to provide you with the service you expect and deserve. Our location definitely makes all your business meetings easy! We look forward to seeing you again! More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Enjoyed my stay at the Best Western PLUS Carlton Plaza Hotel, the staff are very friendly and knowledgeable. The hotel is located on Johnson Street which was in walking distance to many trendy restaurants. Hotel security was very good, I felt safe during my stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Luc P, for taking the time to write this review and for the kind words about our hotel. We are glad that you enjoyed your stay with us, and we are happy that you found our staff friendly and knowledgeable. We take pride in our customer service, and we love sharing our knowledge of the many great restaurants,... More 

Regina, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

A fantastic hotel in Victoria, great price for a king room, very quiet. We will definitely stay here again. Fabulous restaurant in hotel, great food. Frist class hotel staff, they helped us with directions and maps of Victoria.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Wilfrid for your wonderful review. We are glad you found our king rooms quiet and affordable. We try our best to provide our guests with good nights' sleep, whether the room is a traditional room or a suite. It is very nice to hear that our staff were very helpful. The restaurant on site, Stone’s Throw, is locally... More 

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Additional Information about BEST WESTERN PLUS Carlton Plaza Hotel

Address: 642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Carlton Plaza Hotel 3*
Number of rooms: 100
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Also Known As:
Best Western Victoria
Victoria Best Western
Hotel Style:
#14 Family Hotel in Victoria
#15 Business Hotel in Victoria
#19 Romantic Hotel in Victoria

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