We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 58 Victoria hotels

BEST WESTERN PLUS Carlton Plaza Hotel

3.0 of 5 Hotel   |   642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN PLUS Carlton Plaza Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added BEST WESTERN PLUS Carlton Plaza Hotel to your Saves list
Ranked #18 of 58 Hotels in Victoria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Alfred S Brandon
Write a Review

654 reviews from our community

Traveler rating
    327
    239
    62
    15
    11
See reviews for
169
239
57
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (654)
  • Mar-May only
    (135)
  • Jun-Aug only
    (226)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (108)
All months
Brandon
Contributor
16 reviews 16 reviews
11 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I was a bit hesitant about booking this hotel but we wanted to be as close to Save On Foods arena as possible so booked anyway. we were pleasantly surprised that the hotel was very clean and comfortable. Rooms had most everything we needed for a one night stay. The shower was excellent. Internet was good.

Was this review helpful? Yes
Winfield
2 reviews
4 of 5 stars Reviewed 1 week ago

Overall a good hotel. Affordable valet parking $7 / night and the location is perfect - right downtown. If you are not by yourself, be sure to get the suite otherwise stay somewhere else. Internet is very poor, I had to tether to get work done.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rebecca S, Front Office Supervisor at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you Jason S for taking the time to write this review on our hotel. As stated we do offer suites for $20 more than our traditional rooms. Our suites come equipped with a larger floor plan, full kitchenette and a pull out sofa bed. We do also offer complimentary wireless internet and a 24 hour internet support to aid... More 

Top Contributor
53 reviews 53 reviews
35 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location as it is in the city center. Restaurants, markets, etc. are within walking distance. Rooms are big and clean as is the bathroom. Staff is very friendly and helps with every request. TV has multiple channels which helps on a rainy day.

Was this review helpful? Yes
Rebecca S, Front Office Supervisor at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you very much for posting this wonderful review of our hotel. As stated in this review we are located right in the heart of downtown Victoria, very close to many shops, restaurants and tourist attractions. We do offer a 37-inch flat screen television with cable television in all our rooms. Thank you very much again for your time in... More 

Oz,Farfaraway
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel in a great location. The rooms were clean and well-equipped with amenities, staff were friendly. They have valet parking which is nice, but since their parking lot is elsewhere, you need to give them 10-15 min notice to bring your car around. It's also not the most convenient if you need something from the car... More 

Was this review helpful? Yes
Rebecca S, Front Office Supervisor at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you Florence for this nice review on our hotel. As the guest stated in this review we do offer parking for $7 a night in our low season and $13 a night in our high reason. This comes with a complimentary valet parking service which is 24 hours a day and as many in and out privileges as you... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Whenever I am in Victoria, I stay at the Carlton Plaza Hotel. The staff has always been helpful and friendly. The valet service is quick. The location is convenient to shopping, restaurants, and events. I have stayed at nicer hotels at much higher rates. This hotel strikes a very comfortable balance between price and quality.

Was this review helpful? Yes 1
Rebecca S, Front Office Supervisor at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you mktani for providing us with this nice review of our hotel. As stated in this review, we do offer parking at $7 a night in our low season and $13 a night in our high season. This charge comes with a complimentary valet service that runs 24 hours a day and has an endless amount of in and... More 

Vancouver
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there between Christmas and New Year's two nights. Many strong advantages: excellent location, quiet room, decent price, great room amenities such as fridge and kitchen items and many other amenity items. Service couldn't be better: received a quiet room when requested, left luggage after checking out, and left car in off-site car park a couple of hours after checking... More 

Was this review helpful? Yes 1
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

I would like to thank the writer for the kind review. As stated, we are located in the heart of Victoria with many types of traditional rooms and suites to accommodate your various needs. Our suites are equipped with a full kitchen, separate sitting area and a sofa bed in a larger floor plan for your comfort. Our suites are... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Best Western Plus Carlton Plaza Victoria is a place to be if you want to have access to downtown facilities. It is very comfortable with great staff. Rooms are neat and well planned. Internet is fast and works great.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Daniel, for your nice review of our hotel, and we really appreciate your kind words. We are glad that you enjoyed our central location in downtown Victoria and our high-speed wireless internet connection, which we recently upgraded. We understand that having a good internet connection is now essential for not just business travellers but almost everyone. Thank you... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location - close to the Inner Harbour, shopping and tourist attractions. We booked a suite with a queen and when we arrived, we were fortunate enough to be upgraded to a king bed. Valet service was good, and the hotel allowed us to keep our car there after checking out, so that we could enjoy the day shopping, without... More 

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you, Jessica, for taking the time to review our hotel, and I’m glad that you enjoyed your stay with us. I’m happy to hear that you liked our valet service and that you were able to spend more time in Victoria without having to worry about parking. After check-out, we are always happy to store any luggage guests may... More 

Denver, CO
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is a great place to stay in Victoria. The hotel is located in excellent location, Chinatown and City Hall are right behind the hotel. Go to Chinatown for wonderful food. You can walk on Government Street (turn left on the lobby exit, second street). You can walk to Fairmont Empress Hotel, BC Parliament, BC Royal Museum in 5... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for your nice review of our hotel; we really appreciate it. I’m glad that you found our location convenient while you checked out Victoria. We do get a lot of positive comments about our central location because all our guests are able to walk to many major attractions in Victoria, such as Chinatown, the Inner Harbour, the Royal... More 

Toronto
1 review
5 of 5 stars Reviewed 5 weeks ago

Took advantage of a low promotional rate when I phoned hotel's central reservations number. Then when I got to the hotel, I was upgraded to a suite from a double room. Ask, ask, ask. -- when you first book... then when you get to the hotel... ask ask ask for any upgrades, breakfast vouchers, etc. -- general advice for any... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lina J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

I would like to thank the author for taking the time to write us a nice review. As mentioned in the review, we are centrally located and our location makes everything easy! There are numerous great restaurants, coffee shops, stores, and tourist attractions within walking distance including: McPherson theatre, Royal BC Museum, BC Parliament Building, Chinatown, and more. Although Victoria... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Carlton Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Carlton Plaza Hotel

Address: 642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Carlton Plaza Hotel 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Orbitz, Travelocity, Hotels.com, Despegar.com, Cheap Tickets, Booking.com, TripOnline SA and Tingo so you can book your BEST WESTERN PLUS Carlton Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Victoria
Victoria Best Western
Hotel Style:
#14 Family Hotel in Victoria
#15 Business Hotel in Victoria
#20 Romantic Hotel in Victoria

125 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (82)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (34)
Viewed
Dining (3)
Viewed
View from room (5)
Viewed
Bathroom (7)
Viewed
Pool/beach area (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (27)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Dining (4)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay