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All 69 Victoria hotels »

BEST WESTERN PLUS Carlton Plaza Hotel

3.0 of 5
642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Hotel amenities
Special offer
Get Your Third Night Free
Ranked #9 of 69 hotels in Victoria
4.5 of 5 stars 280 Reviews
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280 reviews from our community

What travelers say about this hotel
  • Valet parking(10)
  • Very clean(8)
  • Friendly and helpful(8)
  • Great location(7)
  • Queen beds(4)
  • Flat screen TV(4)
  • Few blocks(4)
  • Bottled water(4)
  • Really nice(3)
  • Beds were comfy(3)
Traveler rating
    144
    97
    24
    10
    5
Only show reviews for Family (49) | Couples (120) | Business (39)
Date Rating
from1967
New Westminster, British Columbia, Canada
Senior Reviewer
9 reviews
4 of 5 stars Reviewed February 9, 2012 NEW

Stayed from Sunday, February 5th to Wednesday, 8th, in a room overlooking Johnson Street on the 6th floor with a King-size bed. Found the room to be comfortably sized and with plenty of windows to let in natural light. Some of these windows did partially open, but my husband & I used the built-in fan/air conditioner when necessary instead. The... More

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Christiana0564
Calgary, Canada
Senior Contributor
21 reviews
3 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW

Enjoyed staying in this property. Excellent service. Rooms were nice and well appointed. Hotel has a "no noise' policy and they enforce it. Centrally located, walking distance everything; didn't need a rental car. The only disadvantage is that Johnson Street can get noisy at night. The hotel is aware of that, so they provide you with free earplugs. More

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BrunaCueto
Sao Paulo, SP
Senior Contributor
26 reviews
2 helpful votes
5 of 5 stars Reviewed February 7, 2012 NEW

The location is simply wonderful and it's a walking distance from everything. Loved the room, specially the bed, which was huge and amazing. Wish I could have taken that with me! The service was very good as well. Everyone was super friendly and accommodating and helpful, giving directions, calling cabs or suggesting things to do or places to eat. Will... More

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Elizabeth J
Hamilton, ON
1 review
1 helpful vote
5 of 5 stars Reviewed January 27, 2012
1
person found this review helpful

We stayed at this hotel 5 days last week with our church group and we enjoyed every moment we spent there. The hotel is conveniently located and all major attractions are within walking distance, even our church where we had programs. The hotel staff was very friendly and helpful. Rooms were clean and we were more than happy with our... More

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hhmg
Seattle, Washington
Contributor
11 reviews
5 of 5 stars Reviewed January 19, 2012

The service (front desk to housekeeping) was top notch - very accommodating and knowledgeable. We had two rooms and one of them was upgraded to a suite. Spotless, roomy and comfortable The fact that we didn't have a car didn't hinder us at all. More

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viisland
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed January 6, 2012
2
people found this review helpful

Stayed here a few years ago and it wasn't great, went back in December of 2011 for 8 nights. Great experience! The best, friendliest staff ever, rooms very clean, spacious, good rates for the location, convenient walking distance to everything. Pet friendly too. Will definitely go back. More

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Chris Watson, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review
January 13, 2012

Thank you very much to the writer for giving us a second opportunity to ensure a memorable hotel stay. Our front desk and housekeeping staff are always excited to read comments such as these. Also, as the writer has mentioned, we are more than happy to accommodate pets on two floors of the hotel. The cost is a minimal $10... More

jesuistom
Bellingham, Washington
Senior Contributor
25 reviews
7 helpful votes
5 of 5 stars Reviewed January 5, 2012
2
people found this review helpful

Since we have relatives in town, my wife and I visit Victoria several times a year. Most of the time, we stay at the Carlton Plaza downtown. The location is unbeatable, especially with the free valet parking and its reasonable pricing. The staff are always friendly and helpful. It is our "go to" hotel anytime we are in town. More

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sial
Salzburg, Austria
Senior Contributor
28 reviews
12 helpful votes
4 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

First of all our car was parked free of charge in a building nearby (if you need something out of the car, just let the friendly staff know and 15 minutes later you can pick it up at the front desk). The hotel overall is clean and the location is pretty central (just a short walk to all attractions downtown... More

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Judith C
Angus, Canada
Senior Contributor
21 reviews
2 helpful votes
4 of 5 stars Reviewed December 30, 2011

We stayed in a bigger room at this hotel as we had three adults in the room. It was a nice size with a good layout. It had two double beds, a small kitchen with a little living room area. I have stayed in a few hotels with this type of room, living room area and kitchen. The nice thing... More

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Chris Watson, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review
January 13, 2012

Thank you very much for posting this review. I am glad to hear you enjoyed your stay in one of our studio suites with two doubles. We are always happy to upgrade a guest from a standard room to a studio suite, for a minimal charge of $20.00. Our studio suites range from 300 to 400 square feet in size,... More

JulianneBentley
Ben Lomond, California
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed December 17, 2011
1
person found this review helpful

The room was standard for a BW, but the staff was friendly and helpful, relocating us after one night by a very loud elevator and upgrading to a suite. The cafe attached is offers a breakfast both cheap and delicious, central to a ton of other shops and restaurants, with free valet parking for your car. Huge thumbs up! More

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Chris Watson, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review
December 19, 2011

First of all, I would like to thank the writer for posting a review of our hotel online. I am very glad you enjoyed the hotel staff, the restaurant, and the complimentary valet parking. I apology about the noise from our west elevator, this is a problem we are working hard to correct. At the end of January 2012 we... More

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BEST WESTERN PLUS Carlton Plaza Hotel Also Known As

  • Best Western Victoria
  • Victoria Best Western
Address: 642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada

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BEST WESTERN PLUS Carlton Plaza Hotel
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