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Comfort Inn & Suites

3.0 of 5
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3020 Blanshard Street, Victoria, British Columbia V8T 5C7, Canada
Comfort Inn & Suites
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Ranked #33 of 58 Hotels in Victoria
A recent review
4 of 5 stars reviewed 1 week ago
Suretest Chilliwack, Canada
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152 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chilliwack, Canada
Contributor
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pleasant rooms. Quiet. Close to downtown (1.9 km) and 2 blocks from Mayfair Mall. Spacious rooms and friendly staff. Easy in and out of town. Some suites have balconies which really put the sweet in suite and all for around 110 bucks if you are a Choice member with AAA.

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Aloha
Contributor
20 reviews 20 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in Victoria twice before both times at the Marriott. In my experience Choice Hotels is very inconsistent, you never no what kind of experience to expect but I was very pleasantly surprised at the upscale feel and level of customer service at this hotel! I had a one room suite with a balcony. Very comfortable bed, couch,... More 

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Greg M, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your kind comments about your recent stay in Comfort Inn and Suites Victoria, Sean A. We strive to provide our guests with a high level of customer service, and we are pleased to hear that this is what you received. We hope that we will have the opportunity to welcome you back soon. Regards, Greg McEwan Comfort... More 

Comox
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a great experience you get at the Comfort Inn & Suites. Right in the heart of Victoria but tucked away enough that it is quiet. Beginning with the lovely appointed rooms with the most comfortable hotel bed I have slept in. The complimentary breakfast was a feast. Kept you going to do all the sight-seeing you wanted. Parking is... More 

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Greg M, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your experience at the Comfort Inn & Suites Victoria AudyDon. We are very pleased to hear that you found our beds and rooms comfortable. We strive to provide our guests with a high level of customer service, and we are pleased to hear that this is what you received. We will pass... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 5, 2015 via mobile

Customer service is brutal. after finding blood on my mirrors I contacted front desk to send up a cleaning service. front desk asked I'd I could just wipe it off. I immediately checked out and went to the Robin Hood with better rates and cleanliness. Not my blood, not my hotel, Not my job!

Was this review helpful? Yes 3
Greg M, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and we do appreciate your comments about your stay in our hotel. We sorry to hear that you found your stay less than satisfactory. We always strive to provide the best customer service consistently to all our guest. We certainly hope you do consider a future stay with us and... More 

Red deer
Top Contributor
54 reviews 54 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 1, 2015

Request the main hotel. It is new. We were in the annex and it is an old motel style complex. The buffet breakfast is good and it is the main hotel. The free internet was fast. The location is central and is on a main street that allows you to move around the city quickly.

Was this review helpful? Yes 1
Greg M, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your experience at the Comfort Inn & Suites Victoria Cindy P. Thank you for your kind comments about our breakfast, location and internet. On your next visit to Victoria please ask for the main building which may suit you better. Once again thank you and we look forward to welcoming you back.... More 

Mission, BC
Top Contributor
79 reviews 79 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 19, 2015 via mobile

Clean room with tv, fridge, nice bed linens, lots of pluses. Yet noisy heating unit and all sorts of disposables in room & at breakfast, no recycling in site either. Bed was very comfy! Good convenient location if you're driving although a bit of turning when coming back from downtown. Mayfair mall is an easy walk. Breakfast is acceptable, lots... More 

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Greg M, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you TravelgalMission_BC for your recent review of our hotel. We are pleased to hear that you found our rooms comfortable and that our staff was helpful during your stay. Thank you for comments regards to recycling system in our hotel. We will be commencing in room recycling program in near future. Once again thank you and we will be... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2015

For a budget conscious traveller or for a family, this is a great value, booking online it was cheaper and included a breakfast. the rooms have been updated. The breakfast is basic, ie; fruit, bagels, yougurt, cereal, waffles, ham and scrambled egss, coffee and tea...but its handy and free !! Downfall, breakfast room closes at 10am, so you have to... More 

Was this review helpful? Yes 1
Greg M, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your experience at the Comfort Inn & Suites Victoria Terra M. Thank you for your kind comments about your recent stay in our hotel. I will pass it on to our team and we look forward to welcoming you back on your next visit to Victoria. Regards, Greg McEwan Comfort Inn &... More 

Nanaimo, Canada
Top Contributor
189 reviews 189 reviews
42 hotel reviews
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed January 11, 2015

We recently made two trips to Victoria for medical reasons and need to stay overnight in advance of early morning appointments.and were pleased that this hotel offered a small discount in situations like that. Overall, we were generally satisfied with both stays and will likely stay here again, however we did have a couple of issues that reduced our enjoyment.... More 

Was this review helpful? Yes 4
Greg M, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to comment on your two recent stays, Cashman777. We are very pleased to see great comments regarding our front desk staff, breakfast and cleanness of our rooms. We always try to provide the best service for our guests. We have a full service hotel including food and beverage outlets; however, we do not have... More 

Gresham, Oregon
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 9, 2015

This was a good stop for us, just traveling through Victoria. Clean, decent breakfast, comfortable bedding, good breakfast. Just one negative - a big one - although this may have been my fault for not inquiring on check in- but we received a room with an interconnecting door to the adjacent room, and heard frequent loud conversations very clearly through... More 

Was this review helpful? Yes 1
Greg M, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our hotel Oregongrandma34. It is great to hear that you enjoyed our breakfast and found our hotel beds comfortable. With regards to the connecting room, we are doing more training with the front desk, and this would be one more item to be aware of. Thank you very much. We would love... More 

langley
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

We had to be in Victoria for a medical procedure at Royal Jubilee hospital. It was a $10 cab ride to hospital. The room was clean, spacious and had everything we needed. The staff were very helpful and the pub attached was great. Breakfast was included and had both hot and cold options. We will definitely stay there again.

Was this review helpful? Yes 1
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