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Hotel Grand Pacific

#13 of 58 Hotels in Victoria
Certificate of Excellence
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463 Belleville Street, Victoria, British Columbia V8V 1X3, Canada
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1 room 1 guest
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1,436 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
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Kelowna
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed today NEW

Whoever is doing the hiring and training at this hotel needs to be congratulated. From check-in with the lovely Rowena to the doormen to the service in the restaurant, we were treated with friendly, competent and thoughtful service. Everyone seemed to go out of their way to exceed expectations - we had a nice, harbour view which we did not... More 

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Seattle, WA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Pros: Excellent harbor view, wonderful service, soft luxurious bed sheets, balcony, live music at happy hour, new granite in bathroom. Cons: musty, old-smelling room, saggy mattress, dated & slippery bathroom floor tile, odd faucet knobs that were difficult to grasp, bathroom door hinges that were rusty & corroded, water damaged bathroom door. The room was very average and not worth... More 

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Reno, Nevada
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

We used the bicycles which are available for free with a reservation at the front desk. Our corner room had 2 walls of windows and was LARGE with a comfy king bed. The location is outstanding with the active harbor right there. There were so many restaurants we could walk to that we skipped eating at the hotel although their... More 

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San Francisco
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

My partner and I are currently staying at the HGP after debating between it and the Empress. It is a lovely hotel in a great location and the staff are all incredibly friendly and accomodating. 5 stars; but please don't visit...I'd prefer to keep it to myself!!!

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Calgary, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel located smack dab in the downtown core of Victoria. Big comfy bed, clean room, hot showers, pleasant front desk staff and Starbucks right across the street! Didn't get to use too many of the facilities that the hotel offered because we were out in the town but it does offer a pool, fitness room And full on spa... More 

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Wenatchee, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here with our three children, ages 4, 2, and 1, on a recent holiday to Victoria. The registration staff went out of their way to make our stay easier with our large family with extras like toys at the front desk and early check-in. The room was clean, luxurious, and comfortable for all of us... More 

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Level Contributor
233 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We paid $300 a night for a nice harbor view room on the 8th floor with a small balcony. The reservation was handled perfectly..I cannot say the same for two of our reservations with the Fairmont chain. Victoria is expensive. are their less expensive hotels that are as nice? I'm not sure, but I'd look if I were you. Average... More 

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Muscat, Oman
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and I (3 adults) stayed for 4 nights at this impressive hotel located just next to the Inner Harbour, Parliament and BC Museum. It's walkable to almost all tourist spots in and around Victoria Inner Harbour, the market and eating places. The rooms were spacious, quiet, clean and well-maintained - our room had a charming 'Victoria view', especially... More 

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elrosesk, General Manager at Hotel Grand Pacific, responded to this review

Dear guest, Thank you for posting about your recent stay with us. I m so glad to hear that you and your family enjoyed our convenient location on Victoria s Inner Harbour, and found our rooms to be spacious and well-maintained. Thank you for the nice words about our concierge I will make sure to pass along your compliments! Thank... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW

Great location. Recommend the whale watching in a zodiac boat!! Hotel has Super room cleaning. Wonderful view. Breakfast not too good. And athletic club average. Maybe timing wasn't good but unsupervised preteens in gym caused disruption.

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elrosesk, General Manager at Hotel Grand Pacific, responded to this review

Dear guest, Thank you for reviewing your stay with us. I’m glad to hear that you’ve been enjoying your room and the fantastic activities that Victoria offers our visitors. Regarding our athletic club, children under the age of 16 are supposed to be accompanied by an adult at all times, so I will follow up with our staff to ensure... More 

London, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Enjoyed our 3 night stay at the Hotel Grand Pacific. Our room was on the 2nd floor, had 2 queen beds and enough space for a roll-away bed, we also had a small balcony which gave us a little extra space. The room was clean, quiet and comfortable. The hotel's pool was beautiful and we enjoyed relaxing there each day... More 

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