This is such a lovelly historical hotel. We stayed there twice while visiting Victoria. Our first room was a harbour view room. Unfortunately the view we had was more of the tourist information across the road which was slightly disappointing. This was not a renovated room. We had the pleasure of looking through some rooms in the hotel and some... more

If you are looking for an outstanding historic hotel in Canada, located a ferry trip from Seattle, the the Faimont Empress is the place to stay is the Empress. The hotel is undergoing a multi-million dollar renovation, however you would never know except for the scafolding on the exterior and a closed portion of the floor. It is being done... more

When my husband checked in we were told he could not use his Aeroplan card because we were getting a convention rate ($171.00 a night). Our room (356) was very small with the mini bar used as the only night table and one queen-size bed. There was one small upholstered chair with filthy arms and the lining of the skirt... more

Historical. Says it all. The place reeks of history! But it's not bad, is kept up pretty well, a bit snotty but decent service. My room in the back had a lot of sky but also a lot of noise from the trash compressor and some trucks in the morning. If I wanted to sleep with the windows open (which... more

The Fairmont Empress Hotel is a historical hotel in the heart of Victoria, Canada. We celbrated our 28th wedding anniversary there this June. We could not have picked a more romantic setting. .We had a gorgeous room overlooking the harbor , complete with an assortment of teas, and a down comforter. We had high tea in their library which was... more

My husband and I stopped here for one night to celebrate our 35th anniversary. We arrived at 10 am and were checked in immediately. We were given a personal note thanking us for choosing the Empress to celebrate and offering a complimentary dessert on our anniversary. ( I had noted the anniversary when I made the reservation.) We enjoyed that... more

This was my first trip to Canada, and I planned it so that we would be in VIctoria on Canada Day. The hotel staff was so friendly, and they greeted us withCanada Day pins and told us about the festivities in town. We were upgraded to a room overlooking the harbor with the best view of the incredible fireworks show.... more

This was our first visit to Victoria and the staff was very helpful in advising us on what to see and how to get there. The hotel is grand and comfortable, everything one might expect. The dining rooms are elegant. Meals were excellent and service was nearly perfect. This hotel encourages staff to express themselves and engage with guests. This... more

My husband and I stayed at the Empress for a long weekend, while visiting friends in Victoria. From the outside, the hotel is grand and the location, right on the waterfront, couldn't be better. The inside (hallways and rooms) is a bit on the small side, but you have to expect that when you're staying at a place as old... more