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Robson Suites

Certificate of Excellence
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777 Bidwell Street, Vancouver, British Columbia V6G 3B9, Canada
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Robson Suites
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Robson Suites
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260 reviews from our community

Traveler rating
    150
    94
    12
    2
    2
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63
126
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Robson Suites was very nice and clean. The front desk staff were extremely polite and accommodating. The kitchen had all the required dishes, glasses, pans, utensils, etc. and was very clean. My only issue would be that no matter how clean the bathroom obviously was the floor tiles and bathtub were visibly moldy which left me feeling uncomfortable. The underground... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you for staying with us during your traveling in Vancouver, Canada. I appreciated very much for your feedback and will bring your concern to my Housekeeping and Maintenance teams to re-grout the washroom. We sure do hope to welcome you in the near future. A big thank you from the Robson Suites Team! More 

St. Stephen, Canada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We were upgraded to a one bedroom suite. It was clean, but the grout in the bathroom needs to be cleaned. The tap in the bath/shower was plumbed backwards so when you turned the tap for more heat, the water became colder. The tap in the kitchen leaked. The air conditioner was noisy. I wonder if it was adequate for... More 

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you for sharing your recent experience of our accommodation with us. I sincerely apologize for the in suite Maintenance issues which might have hesitated you to return to us in the future. I have brought these issues to my Maintenance, and he is working into them. We hope to welcome for you return in the near future. A big... More 

Elverum, Norway
1 review
4 of 5 stars Reviewed 1 week ago

This was a very good choice for me and my wife, staying for 11 nights. Much better than an ordinary hotel. Short distance to a mall, to Stanley Park and a free parking lot for our rental car. The services are excellent

Review collected in partnership with this hotel

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Coco L, General Manager at Robson Suites, responded to this review

Thank you for choosing the Robson Suites as your accommodation in Vancouver, Canada. I am delighted to hear that you found the hotel is in a prime location of Downtown Vancouver as well as our hospitality to our valued customers. Please do not hesitate to contact us directly for future booking and we shall assign you somewhere higher up in... More 

1 review
5 of 5 stars Reviewed 1 week ago

Not only is the hotel in the center of everything- shops, dining, transportation, parks, etc.- the staff here is absolutely top notch. I wish I could remember the gentleman's name, but he went above and beyond in providing us with transportation routes, places of interest, and shopping recommendations. We felt completely safe in this location and the secure garage was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you for choosing the Robson Suites as your home away from home. Our Front Desk Representative - Kiran is definitely one of the top employees at the hotel. I am glad you enjoyed your experience with us. We would love to welcome you back in the near future. A big thank you from the Robson Suites Team! More 

Vancouver, British Columbia, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful rooms, comfy beds, all the amenities you'll need (kitchen, washer/dryer etc) helpful staff and for visitors is in the perfect location. From here you can get to Stanley Park, North Vancouver etc in minutes.

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you for your kind and candid review of your recent experience with us. We definitely would love to welcome for your next travel soon. A big thank you from the Robson Suites Team! More 

Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Complete 1 bed apartment small but close to shops and restaurants in trendy area. Walking distance to Stanley Park, Coal Harbour, Robson Street and transit. Able to prepare meals at hotel or eat at one of the many ethnic restaurants

Review collected in partnership with this hotel

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you for taking the time to share your recent stay experience with us. We are located in the quiet area of Downtown Vancouver with restaurants, cafes and shops around. Please do consider to book with us directly for your next reservation as we can pre-assign your preference suite for you. A big thank you from the Robson Suites Team! More 

Cape Breton Island, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for six nights. The suites were great. Very clean and you have everything you need for a comfortable stay. The fronts desk clerks were friendly and helpful. The location is amazing! You are in the centre of it all! We will definitely not stay anywhere else the next time we plan a trip to Vancouver!

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you for choosing us as your home away from home while traveling Vancouver, Canada. I am delighted to hear that you and your Mr. enjoyed a lovely visit with us. We shall hope to welcome you in the near future. A big thank you from the Robson Suites Team! More 

Vancouver
Contributor
20 reviews 20 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked hotel with Groupon and were pleasantly surprised. The location of his hotel is at the west end of Robson street, good access to shopping, English Bay, Stanley Park, downtown and a reaonable walk to BC Place and Rogers arena. Hotel is very secure, has complimentary underground parking and even space inside the room to store your bikes. We stayed... More 

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you for your descriptive review of the surrounding neighbourhood of the hotel. I am glad to hear you had a pleasant surprise staying with us. We have different bed sizes in the bedroom, which are the double, queen and king sized bed. Please do contact us directly for your next reservation to request a bigger size bedding. A big... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed one night. It was quiet, clean and very friendly staff. Lots of restaurants and little shop right around the corner and a free shuttle to most places. Only problem was our tv needed a new cable so we couldn't watch any tv. This will not stop us from booking again in the future.

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you for choosing the Robson Suites as your home away from home. I regret to hear the cable wasn't functioning the way it should be. My maintenance has resolved the problem. We sure hope to welcoming your family in the near future. A big thank you from the Robson Suites Team! More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location near shopping on Robson street. Can walk to downtown in 30 minutes to Grandville street and back along the waterfront. Many shops, eateries, grocery stores to meet your needs. The room is adequate and quiet. The underground parking is great. There is a luggage cart to move your belongings. Be aware that the hallway has stairs so the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Coco L, General Manager at Robson Suites, responded to this review

Thank you very much for staying with us during your trip in Vancouver, Canada. I apologize for the unreliable internet connection you have experienced throughout your visit. We are looking into upgrading the connection, and hopefully you will notify the difference in your next stay. A big thank you from the Robson Suites Team! More 

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