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All 97 Vancouver hotels

La Grande Residence at the Sutton Place Hotel Vancouver

4.5 of 5 Hotel   |   845 Burrard St | at the Sutton Place Hotel, Vancouver, British Columbia V6Z 2K6, Canada (Downtown)
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La Grande Residence at the Sutton Place Hotel Vancouver
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79%
Ranked #40 of 97 hotels in Vancouver
A recent review
5 of 5 stars Reviewed June 2, 2014
MS2084
  • Reviews (157)
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157 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 2, 2014

We were taking an Alaskan cruise out of Vancouver and stayed at the Sutton Place Hotel the night before our cruise left. The hotel was very clean and staff was very accomodating. They were able to check us in early and also keep our entire family;s rooms close together. The location was perfect and very convenient to the port that... More

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel the night before your recent cruise to Alaska. I am so pleased to learn that you were able to enjoy many activities during your stay in beautiful Vancouver. We hope to have you back with us sometime soon. Thank you. More

Melbourne, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 27, 2014

This is a Top notch 5 star hotel. After scouring Expedia and checking out many hotels in downtown Vancouver, I was drawn to The Sutton Place Hotel and La Grande Residence. We recently completed a month travelling around Canada and the US and on our longer stays, I wanted a more upmarket hotel so my we could spread out, especially... More

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at La Grande Residence at The Sutton Place Hotel during your recent trip to Vancouver. I am so pleased to learn that you and your family had a great experience at our hotel. We appreciate your business and thank you for recommending our hotel to the Tripadvisor community. We value your business... More

Edmonton, AB, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2014

Excellent facility, clean and the staff are great. Close to all main stead to walk be it granville street, gas town, water front and even Stanley Park. Close to tons of restaurants. The only down side was the restaurant at the hotel was closed for renovations but there are many choices near by. Will stay here again.

Was this review helpful? Yes 1
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing The Sutton Place Hotel Vancouver. I am pleased to learn that you like the location of our hotel. We are excited to announce the opening of our restaurant in a couple months. We value your business and look forward to welcoming you back in the near future. Regards More

PHOENIX
Top Contributor
85 reviews 85 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 1, 2014

I booked through expedia the flight and hotel, every central. We walked down to the information center ( it was raining) but very pleasant with the spring flowers and cherry blossoms. we were across the road from a supermarket which was handy as the room had a full kitchen, wine store also right by hotel. The hop on hop off... More

Was this review helpful? Yes 3
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We are so pleased that you had a wonderful stay at The Sutton Place Hotel and enjoyed the location of the hotel. We value your business and hope you come back to visit us again soon. Regards More

Langley City, Canada
Top Contributor
53 reviews 53 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 7, 2014

No question the Sutton Place hotel is comfortable. The staff are friendly and attentive. The room was nice, most importantly the two features that make for a great stay the shower and thermostat were perfect. However my pet peeve of paying for bottled water, in a $200 a night room, was aggravated. Thankfully, the city of Vancouver's tap water is... More

Was this review helpful? Yes 3
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your feedback. We are so glad to learn that you had a wonderful stay with us and enjoyed the location of The Sutton Place Hotel. We look forward to welcoming you back soon. Thank you for choosing to stay at The Sutton Place Hotel. More

High Prairie, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

My wife and I, our daughter and son-in-law, and our two grandchildren stayed in one of the updated two bedroom suites for four nights in late February. Staff were very professional, courteous and friendly; they accommodated our every need - we had only to ask for anything needed and it was promptly supplied. Room service was absolutely unprecedented: the waiter... More

Was this review helpful? Yes 1
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing La Grande Residence at The Sutton Place Hotel. I am delighted to learn that you and your family enjoyed the modern 2-bedroom suite and thank you for recommending our hotel to the TripAdvisor Community. It is a great pleasure for me to share your compliments with my colleagues. We now look forward to the... More

Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

I booked a 2 bedroom suite for a night out with my daughter and her friend. Once checked in, we proceeding to our unit only to realize that we had one of the few rooms not yet updated. Having stayed in a updated unit previously , I contacted the front desk to have the room changed. I was greeted and... More

Was this review helpful? Yes 1
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay with us again. I am pleased to learn that my colleague at the front desk was able to assist you in a professional manner. We value your business and look forward to welcoming you back to The Sutton Place Hotel Vancouver, many more times in the near future so you can experience... More

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2014

Just stayed in a one bedroom suite that had been completely renovated. Very nice and spacious. And quiet. This place is built of stone. Didn't hear the neighbours at all. Staff was very helpful and pleasant. Great location to everything. Used to stay at the Sylvia but this is our new choice.

Was this review helpful? Yes 2
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your feedback with the TripAdvisor community, it is so great to learn that you enjoyed the newly renovated suite at La Grande Residence at The Sutton Place Hotel. We greatly appreciate your valued comments and we hope to be of service to you again very soon. Thank you for your business. More

Galway, Ireland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 22, 2014

We stayed on our visit.the pan pacific,hyatt.four seasons hotel n finally the sutton.all gave complimentary guest internet.but the sutton charge $16-20 which was its biggest downfall.hotel was grand.nice area n jappa dog outside but do some research on free internet

Was this review helpful? Yes 2
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing the Sutton Place Hotel and we appreciate your feedback. We have a few packages that include hotel credit or a choice of complimentary wifi. Please contact us directly so we can help you to select the right package. We value your business and hope to have the opportunity to welcome you back in the... More

Perth
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 4, 2014

I rarely find the need to write a negative review of a place but I figured I should give prospective travellers a heads up on this one. I stay at the Sutton Hotel in Vancouver at least once a year and this year decided to plan a romantic getaway to la grande residence as a Christmas present for my boyfriend.... More

Was this review helpful? Yes 3
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Happy New Year! Thank you for sharing your recent experience at La Grande Residence. We take great pride in our property and our service to our guests. Please accept our sincerest apologies for the shortcomings you experienced and your feedback have been reviewed with our Executive Housekeeper to ensure consistent standards are maintained. We invite you to contact... More

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Additional Information about La Grande Residence at the Sutton Place Hotel Vancouver

Address: 845 Burrard St | at the Sutton Place Hotel, Vancouver, British Columbia V6Z 2K6, Canada
Location: Canada > British Columbia > Vancouver > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — La Grande Residence at the Sutton Place Hotel Vancouver 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in Vancouver #23 Luxury Hotel in Vancouver #36 Family Hotel in Vancouver #51 Business Hotel in Vancouver
Hotel Class
Number of rooms
164

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