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La Grande Residence at the Sutton Place Hotel Vancouver

845 Burrard Street | at the Sutton Place Hotel, Vancouver, British Columbia V6Z 2K6, Canada
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La Grande Residence at the Sutton Place Hotel Vancouver
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202 Reviews from our TripAdvisor Community

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Perth
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently spent 2 weeks here with our adult children. The location is excellent and the apartment was quiet for a downtown hotel. There is some noise from the ambulance traffic to the nearby hospital but that can't be avoided anywhere in that area. The 2 bedroom apartment was very spacious with a well equipped kitchen .There is an excellent... More 

Helpful?
Thank BillySpuds
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience with the TripAdvisor’s community. We are thrilled to learn that you enjoyed the location and our spacious fully furnished two-bedroom extended-stay suites at La Grande Residence tower. We sincerely appreciate your feedback and apologize for any inconvenience you experienced. We do have several two bedroom suites that have splitable beds. Your constructive... More 

New York City, New York
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for one night only. I didn't get room service or use any of the amenities - so my review is limited to check in, valet, the room, and general appearances. The Sutton is in a prime location in downtown. It is well regarded in the city as a higher end hotel. The property is definitely aging (you... More 

Helpful?
Thank aksunder
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at La Grande Residence at The Sutton Place Hotel. We appreciate your compliments for our service and constructive feedback. Please rest assured we have an ongoing program to upgrade the elevators and guestrooms. We thank you for your business and hope to have the opportunity to welcome you back soon. Regards More 

Sherwood, Oregon
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family of three checked in on Christmas Day and stayed till Jan. 30th. We got there around 3:30 pm.and there was no line for check-in, and I requested for modern refurbished room, and got it. The room was clean and nice with full kitchen. The staffs were very helpful especially the concierge team. I asked them to make a... More 

Helpful?
Thank mountain mama k
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear guest, Thank you for choosing to stay at La Grande Residence during Christmas. I am sorry to learn of your car incident at another location. We appreciate your comments in regards to our services and cleanliness of our rooms. We hope to welcome you back to your home away from home in Vancouver in the near future. More 

Gold River, Canada
2 reviews
5 of 5 stars Reviewed December 28, 2015

We stayed for 4 nights in a 2 bedroom apartment on the 8th floor over Christmas. Really, very nice, cozy, spacious, clean, with balcony. Ensuite bathroom in one of the bedrooms. There is also a full modern kitchen, with everything you need, really nicely done. Nothing to complain about at all for this apartment!!. The staff were exceptional, housekeeping very... More 

Helpful?
Thank Brenda B
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear guest, Thank you for celebrating Christmas at La Grande Residence at The Sutton Place Hotel. We are glad to learn that you enjoyed your stay. It is with great pleasure for me to share your compliments with the management and staff. We value your business and hope to have the opportunity to welcome you back soon. Thank you. More 

Singapore
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 10, 2015

The hotel is rated a 4.5 star but I feel it falls short of such a rating. Yes the location is good with shopping and restaurants nearby but there are a few shortcomings. It does not have the ambience of a high class hotel. The rooms seem a little old though they are neat and the wifi is expensive. The... More 

Helpful?
1 Thank bpr81
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We greatly appreciate the time taken to share this feedback. We are one of the few hotels in Vancouver with European charm and offer exceptional service with first-class amenities. We offer complimentary WIFI in our lobby areas as well as value-added room packages on our website. Thank you for choosing The Sutton Place Hotel Vancouver, we value your... More 

Toronto Canada
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 19, 2015

I can't recommend the residences here enough. I Stayed here back in April and enjoyed it so much I returned in October with friends and we each had an apartment. Everyone from the valet to the concierge was amazing. I had mail delivered to the hotel, it was waiting in my room upon check in, the valet was quick and... More 

Helpful?
Thank Leines123
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback following your recent stay with us. We are so pleased to read of your stay was an enjoyable one. We appreciate your business and look forward to welcoming you back to your home away from home in Vancouver. Thank you. More 

Regina, Canada
Level Contributor
126 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 12, 2015

We have stayed here before but the new modern design apartments are beautiful and great place to stay. Between the amazing location and the beautiful room, we will be staying here from now on while in Vancouver.

Helpful?
Thank JandLfromRegina
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for again staying at La Grande Residence, it is lovely to hear that you enjoyed the newly refurbished modern suite. We appreciate your business and hope to welcome you back soon. Regards, More 

Kelowna, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 6, 2015

The La Grande Residence is a perfect place to stay with little ones or actually family of all ages! The suites are comfortable, clean and have full kitchens which is a nice option. We have been guests there a few times and have always found the accommodations good and the staff very accommodating.

Helpful?
Thank TravelBugKelowna
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your loyal patronage of The Sutton Place Hotel and for taking the time to share your experience following your recent stay at La Grande Residence at The Sutton Place Hotel. We appreciate your feedback and look forward to welcoming you back to your home away from home. Best regards More 

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed October 25, 2015

We took a 5 day trip from Hawaii to Vancouver to see the fall colors. Vancouver did not disappoint us with beautiful leaves, kind people, and excellent accommodations at Sutton Place. The concierge team was excellent (since we did not make any plans beforehand) and gave us excellent tips on restaurants, tours to catch, and places to go. The rooms... More 

Helpful?
Thank Bob Y
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We are so glad that you enjoyed your visit in Vancouver. It is my pleasure to share your kind words with our concierge team. We appreciate your business and thank you for recommending our hotel to your friends and family. We hope to have the opportunity to welcome you back soon. Thank you. More 

Bangkok, Thailand
Level Contributor
137 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed October 19, 2015 via mobile

La Grande Residence at the Sutton Place has the ideal location to stay in Vancouver, just around the corner from the infamous Robson shopping street. Hotel has a decent restaurant, and the suites at the Grand Residence offer a nice living room, dining area, small kitchenette, and separate bedroom with comfortable bed. But... I was unfortunate to receive a room... More 

Helpful?
2 Thank Bmorecmore
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at La Grande Residence. Please accept our sincerest apologies for any shortcomings you experienced during your recent stay with us. Your constructive feedback have been reviewed with the appropriate departments and we are sorry for any inconvenience you were caused. We value your business and your feedback will help us to improve... More 

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Staying in West End

Neighborhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
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