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La Grande Residence at the Sutton Place Hotel Vancouver

845 Burrard Street | at the Sutton Place Hotel, Vancouver, British Columbia V6Z 2K6, Canada
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La Grande Residence at the Sutton Place Hotel Vancouver
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Ranked #37 of 96 Hotels in Vancouver
A recent review
5 of 5 stars reviewed 5 weeks ago
FabFemFrey Healdsburg, California
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173 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Healdsburg, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 weeks ago

I always ask for a good view upon checking in. This time the desk clerk took the time to look over all the available rooms and asked if I'd mind a room with an untraditional layout, near the elevator and ice machine. I was intrigued and told him that as long as the view was great, I'd be happy. The... More 

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Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your review and we are glad that your overall stay was enjoyable. We hope to welcome you back again in the near future. Thank you for choosing The Sutton Place Hotel. More 

Calgary, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 18, 2015

We stayed in a two bedroom suite on the 15th floor. Very spacious. Amazing beds, so comfortable, down pillows and blankets. Full kitchen, IGA half a block over. Really good restaurants all around this area. Staff is very friendly and attentive. Steam room in the locker rooms is a bonus. Pool area is a bit small but clean and nice.

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your kind words, we are so happy to see that you enjoyed our service and facilities. We value your business and look forward to the opportunity to be at your service soon. Regards, More 

Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed in the residences for 2 nights for business, as well as with our infant. We opted for a suite with a separate room so that both of us, as well as our child, would have better sleep. We did not choose to pay more for an upgraded room, so were on the 2nd floor. The room was basic,... More 

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Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your review. We sincerely apologize for your recent experience, we are currently renovating our suites in stages and hope we can accommodate your future stays in one of our modern design suites. We hope to have the opportunity to have you stay with us again. Please visit our website for the value-added packages that including... More 

Colorado Springs, Colorado
Top Contributor
91 reviews 91 reviews
39 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed January 5, 2015

My husband and I enjoyed a 4 night stay here the end of November. La Grande Residence is one side of the Sutton Place Hotel property. We were on the 18th floor (top) and had what equated to a 1-bedroom apartment. It was very spacious with a full living room, dining area, kitchen (with all appliances including a dishwasher, oven/stove,... More 

Was this review helpful? Yes 1
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing this great review and for choosing to stay with us. I am very pleased to learn that you had an enjoyable stay. It is my pleasure to share your compliments with our teams. We are looking forward to your return soon. More 

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 23, 2014

we recently stayed at the la grande residence in vancouver. it is part of the sutton place hotel. great location and near to everything. everyone were so friendly and helpful. we had an apartment that had full kitchen facilities. and all top quality like miele etc. the apartment was very clean which is a rarity. you can tell that the... More 

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Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing La Grande Residence at The Sutton Place Hotel Vancouver. It is with great pleasure for me to share your compliments with Geoff, Miguel and the concierge team. I am glad that you enjoyed your stay and found our staff friendly and helpful. We value your business and look forward to welcoming you back to... More 

Senior Contributor
43 reviews 43 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 19, 2014

I stayed at the Sutton Place Hotel for 5 nights and there was far more good than bad. The worst experience in my life in getting from an airport to a hotel is awarded to this stay though. This is not the hotel's fault whatsoever, just a heads up for whomever is staying downtown Vancouver for the first time. The... More 

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Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear guest, Thank you for sharing your review with the tripadvisor’s community. I am pleased to learn that you enjoyed the Sutton hospitality, location and service. However, I regret to note of your experience regarding the traffic from Vancouver Airport. We hope you will still consider taxi rides for your future stays again. Website for zone fare from YVR can... More 

Campbell River, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2014

The Residence at the Sutton Hotel has two and one bedroom suites, although I have only stayed in the two bedroom, which feels like a modern apartment. Very conveniently located for shopping on Robson and the downtown area, there is a wine shop just outside and a grocery store across the street. The only negative comment I would have is... More 

Was this review helpful? Yes 1
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing La Grande Residence at The Sutton Place Hotel. I am glad to learn that you enjoyed your stay.Please accept our apologies for the inconvenience you were caused regarding the elevators. We hope to have the opportunity to welcome you back in the near future. More 

Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed November 3, 2014

The hotel has a high standard. When you go outside, the taxies are coming very fast. Nice and helpful service. The food is quite good, but you should expect a little bit higher quality compared to the pricing level. The beds are very good, and the rooms are good size. We got a room with a nice view over Burrard... More 

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience following your recent stay. We thank you for your business and hope to have the opportunity to welcome you back in the near future. More 

Victoria, BC, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2014

Stayed at the Hotel with my wife, we each had business meetings. Reservation was accurate, check in fast, bellhop delivered bags. Room was very quiet - no noise from hallway. Great bed, lots of plug ins, free wifi, good lights for reading. Room service breakfast was on time in the morning. \boulevard Bar is dark paneled, soft leather chairs, good... More 

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear guest, Thank you for choosing to stay at The Sutton Place Hotel, it is wonderful to receive such a nice feedback. We are glad that you enjoyed your dining experience at The Boulevard Kitchen and Oyster Bar. We value your business and look forward to welcoming you back in the near future. More 

Pullman, Washington
Top Contributor
66 reviews 66 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 22, 2014

The hotel has a perfect location, close to Robson Street, the Art Museum, Organic Food Mart and a big wine store, and it's within a walking distance to the water and Stanley Park. The rooms are okay, nothing "grand", but we had everything we needed. Service is polite and friendly, but room cleaning remains to be worked on. Each time... More 

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your feedback following your recent stay. We are glad that you enjoyed the location and amenities of the hotel. We apologize for the shortcomings you experienced with the housekeeping and will share with the room attendants for improvement. Regarding the parking rates in downtown Vancouver, our rates are competitive with the other hotels with... More 

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