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La Grande Residence at the Sutton Place Hotel Vancouver

845 Burrard Street | at the Sutton Place Hotel, Vancouver, British Columbia V6Z 2K6, Canada
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1 room 1 guest
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La Grande Residence at the Sutton Place Hotel Vancouver
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184 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Portland, Maine
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The rooms are massive but are in need of renovation as it feels like you are visiting grandma's apartment. They are clean and the housekeeping staff do a great job. The elevators are a bit slow and the hallways need some love as well. Overall a good value. The wifi came in and out with the premium package.

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Thousand Oaks, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the 10th floor, 2 bedroom suite, 1.5 baths, and pull out sofa to accomodate family with 3 teenage boys. Suite furnishings and fixtures were chic, modern and spotless. 3 flat-screen TVs and large balcony with table and chairs. Modern designed kitchen had oven, stove, fridge/freezer, dish washer, utensils discreetly hidden by dark cabinets. Nespresso machine with four... More 

Was this review helpful? Yes 1
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing La Grande Residence at The Sutton Place Hotel and for sharing your experience with the TripAdvisor’s community. I am so happy that you enjoyed our amenities and location. I will be sure to pass along your compliments to our team. We truly value your feedback and hope to welcome you back in the near... More 

Langley City, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great room. Perfect kitchen with all needs met. Kids loved the pool and ping pong table on the outdoor terrace by the pool. Parking and wi fii extra, but is included in the corporate rate if you can get it.

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Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, It is wonderful to hear that you enjoyed your stay and our facilities. We also offer several value-added packages that include parking and wifi for our value-guests. We appreciate your business and look forward to welcoming you back soon. Thank you. More 

surrey
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed there at the end of a tour of the Rockies. The hotel was first class. The service was exceptional the staff could not be more helpful. The bedrooms were clean and of a high standard. The restaurant was exceptional, they serve some of the most fantastic sea food. The location of the hotel could not be better. This... More 

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Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for staying at The Sutton Place Hotel Vancouver and it is wonderful that you enjoyed your stay and the visit to Boulevard Kitchen and Oyster Bar. We appreciate your feedback and look forward to welcoming you back in the near future. Thank you. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2015

I was staying at this hotel last week while away on business. The hotel is easy to find and beautiful at first sight. A valet was stationed right out front to park our rental vehicle. Which was very convenient, but I did think the valet service/parking was priced a little too high @39.95 per day). If I'd not been able... More 

Was this review helpful? Yes 1
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your review following your recent stay at The Sutton Place Hotel Vancouver. I am so glad to learn that you had an enjoyable stay. Please accept our apologies that the ironing board was missing in your room and this has been addressed. Regarding the parking fee, the cost entitles our guests to in and... More 

Toronto, Canada
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 15, 2015

This property is one of the best managed we have ever come across, and we have stayed in dozens of 5-star properties globally. The hotel has a wonderful atmosphere - classy but understated. The product itself is outstanding - beautiful suite, clean, freshly renovated, great views, excellent appliances, wonderful for a long stay. The people are all incredibly service oriented... More 

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Rahul M, Front Office Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Jsimke, We appreciate the time you took to provide such a glowing review of our property. Please know that I've shared your review with our entire team at The Sutton Place Hotel Vancouver, I know that they will be just as pleased as I am to receive such a wonderful review. Thank you again and I look forward to... More 

New Castle, Delaware
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 11, 2015

Took the family to see the Women's World Cup in Vancouver and stumbled upon La Grande Residence at the Sutton Place. We booked a two bedroom suite with kitchen for less than the price of two hotel rooms at other "less expensive" hotels. The location is great, a short distance from everything you would want to do. We took the... More 

Was this review helpful? Yes
Rahul M, Front Office Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Robert W, Thank you for sharing your experience with the Tripadvisor community. I am glad to learn that you enjoyed the location and service at The Sutton Place Hotel, I will be sure to share your kind words to our team. We value your business and look forward to welcoming you back in the near future so you can... More 

Victoria, B.C.
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 14, 2015

I am planning a trip to Vancouver next weekend and am disappointed that the Sutton is fully booked. It is by far my favorite hotel. Located in the downtown core 20 minutes walk from Stanley Park, the location is perfect. It is also very good value. I normally travel to Vancouver on business. I love the Sutton because you can... More 

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, It is so wonderful to read of your review and thank you for sharing your experience for La Grande Residence at The Sutton Place Hotel Vancouver. Due to hosting several city-wide conferences as well as FIFA Women’s World Cup, we regret to learn that we are unable to accommodate your upcoming stay. Regarding your comments for wifi and... More 

Ottawa, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2015

We stayed at this property for 4 nights while in Vancouver for the U2 concert. From the minute we arrived to the minute we left - the service was impeccable. We stayed in a gorgeous two bedroom suite with one full and one half bath. The suite was equipped with a functional kitchn was which was discreetly set up. The... More 

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience with the tripadvisor’s community. It is truly a pleasure to read of your feedback. I am glad to learn that you enjoyed the location and service at The Sutton Place Hotel, I will be sure to share your kind words to our team. We value your business and look forward to welcoming... More 

Merritt Island
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 25, 2015

All the employees are very nice and helpful. The hotel is in a good location close to restaurants and shopping. Everything in the room is clean and functional, however the rooms are a little dated. Parking is conveniently under the building with the elevator taking you directly to the lobby. Overall I recommend this hotel.

Was this review helpful? Yes
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you very much for your feedback. We are glad you enjoyed the location and service during your stay.We pride ourselves in providing warm, professional and engaging service to all our guests! We are pleased to advise that we have been refurbishing our guestrooms in stages. We hope to welcome you back to the hotel soon and thank... More 

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