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Auberge Vancouver Hotel

4.0 of 5 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada (Formerly The Hotel at Terminal City Club)
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Auberge Vancouver Hotel
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268 reviews from our community

Traveler rating
    157
    76
    22
    6
    7
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36
107
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69
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I'm not a winger but the staff at this hotel were out right unprofessional. Checking in the guy on concierge was short with us, flippant, didn't offer to help with our 4 bags and just wanted to get back to talking to his friends. The gym was closed during our stay. The breakfast provided was just in a spare hotel... More 

Was this review helpful? Yes 1
Rotterdam, The Netherlands
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Known formerly as Terminal City hotel. The Terminal City Club is still housed in the same building, but ties with the hotel have been mostly cut off. As a result, breakfast is now in a 'lounge' (3 combined hotel rooms) and is really basic. Access to the Terminal City Bar is now restricted to Club members and hotel guests can... More 

Was this review helpful? Yes
Atlanta, GA
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I swim—a lot—and, frankly, I chose the Auberge Vancouver Hotel because it seemed to have the best pool at any hotel in downtown Vancouver. Well, the pool *was* great (25m—I swam every day!), but so was the service and the location: just down the street from the Convention Center and from a Skytrain station. The rooms are spacious enough and... More 

Was this review helpful? Yes 1
mthamatauberge, General Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your kind review! We are very pleased that you enjoyed your stay with us and that you were able to make use of our highly rated facilities: did you catch the spectacular view of Coal Harbour and downtown from the Pool and Fitness Centre? All our visitors appreciate our postcard perfect location: in the heart of... More 

Drammen, Norway
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Auberge Vancouver Hotel over New Years. It was nice enough, although not overly memorable. It can be a bit tricky to find it, as the building is not only a hotel, but seems to also include offices, and the sign out front is hard to see. Front desk staff were polite, although not... More 

Was this review helpful? Yes 1
Worcester, MA
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 17, 2014

This hotel is excellent from whatever angle you look at it. Easy to get to from the airport. You can use public transportation which is very affordable and it will take you to just a block away from the hotel. From the moment I arrived at the door I knew I was in for a different experience. The staff was... More 

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your kind review! We are very pleased that your stay with us was a pleasant one and that you had an opportunity to discover some of the outstanding nearby attractions as well as appreciate the incredible downtown waterfront views from the Auberge Vancouver. Please come and visit us again soon! Regards, Benfilali More 

Calgary, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 9, 2014

I stayed here for Grey Cup weekend in late November 2014. Front desk staff was very helpful and pleasant. The harbour view room we had was quite spacious and very clean. Overall a great hotel, just a little pricey. Breakfast was included, though it left a bit to be desired. Dry bagels and muffins, a couple different cereals and some... More 

Was this review helpful? Yes 2
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your review of the Auberge Vancouver; we certainly appreciate the feedback and are always looking to improve the quality and level of our service. Most of our guests commend us on and appreciate the selection and quality of the complimentary continental breakfast that we offer. We apologize that it was not up to your satisfaction. Our... More 

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 1, 2014

This hotel was great! The location is within walking distance of BC Place, Stanley Park, the Convention Centre, Robson street, Granville Island Aqua Bus Crossing and Gastown. The front desk staff was very friendly and helpful. The pool and fitness centre are "out of this world" nice if you like to lane swim and work out to a great view!

Was this review helpful? Yes 2
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Many thanks for your kind review of the Auberge! We hope you were able to access many of the top-rated Vancouver attractions from our convenient downtown location during your stay with us and that you were able to make use of our highly rated facilities: the view from the fitness centre and pool are truly spectacular! It's great to... More 

Vancouver Island
Top Contributor
75 reviews 75 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 24, 2014

The hotel is well situated for walks around the sea wall and to various attractions in Vancouver. We were very impressed with the courtesy of the front desk staff and their interest in ensuring we enjoyed our stay. Our room was a bright corner room with very comfortable beds and lovely bedding. Lots of room to sit at a small... More 

Was this review helpful? Yes 2
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your kind review! We are happy that you enjoyed all the amenities that the Auberge has to offer including our complimentary continental breakfast service. We hope you were able to take advantage of the hotel's excellent location: close to numerous highly rated attractions according to Trip Advisor as well as the breathtaking views of the waterfront.... More 

London, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

This hotel was in a great location for the meeting that we were attending at The Vancouver Convention Centre. The room was spacious, however the bathroom could have been a little larger and a fresh coat of paint wouldn't hurt . The view was fabulous. The continental breakfast was convenient as we were on the eighth floor, and also very... More 

Was this review helpful? Yes 2
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Thank you for the wonderful review. We are happy that you enjoyed your stay with us and that you appreciated the exceptional service as well as our outstanding location. We appreciate that you have taken the time to let us know how we can improve our service in the future.Thanks again and we hope that you visit us again soon!... More 

Penngrove, California
Top Contributor
77 reviews 77 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 23, 2014

We arrived a 2 a.m. and were greeted warmly. The room was tastefully decorated, very comfortable, with wonderful skyline views from floor 11. Borghese toiletries. Breakfast included quality pastries, yoghurts, fruit, and cereals other than the usual sugar-based, and also had an 8th floor view. (Nothing like real scones~heat in microwave.) Walking all over downtown was very easy. Staff instructed... More 

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Thank you for taking the time to write a review on your stay with us at the Auberge Vancouver Hotel. We are so glad to hear that you enjoyed our hotel room facilities and breakfast. We enjoy hearing that our hard work with personal touches are being noticed. Looking forward to seeing you again in the nearest future. Regards, Benfilali More 

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Additional Information about Auberge Vancouver Hotel

Address: 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada (Formerly The Hotel at Terminal City Club)
Phone Number:
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
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Also Known As:
Terminal City Hotel
Terminal City Vancouver
Hotel Style:
#23 Luxury Hotel in Vancouver
#30 Business Hotel in Vancouver
#39 Romantic Hotel in Vancouver
#49 Family Hotel in Vancouver

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