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Auberge Vancouver Hotel

4.0 of 5 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada (Formerly The Hotel at Terminal City Club)
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Auberge Vancouver Hotel
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Auberge Vancouver Hotel
Auberge Vancouver Hotel
Auberge Vancouver Hotel
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259 reviews from our community

Traveler rating
    153
    74
    19
    6
    7
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35
103
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Vancouver Island
Top Contributor
73 reviews 73 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is well situated for walks around the sea wall and to various attractions in Vancouver. We were very impressed with the courtesy of the front desk staff and their interest in ensuring we enjoyed our stay. Our room was a bright corner room with very comfortable beds and lovely bedding. Lots of room to sit at a small... More

Was this review helpful? Yes 1
London, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was in a great location for the meeting that we were attending at The Vancouver Convention Centre. The room was spacious, however the bathroom could have been a little larger and a fresh coat of paint wouldn't hurt . The view was fabulous. The continental breakfast was convenient as we were on the eighth floor, and also very... More

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Thank you for the wonderful review. We are happy that you enjoyed your stay with us and that you appreciated the exceptional service as well as our outstanding location. We appreciate that you have taken the time to let us know how we can improve our service in the future.Thanks again and we hope that you visit us again soon!... More

Penngrove, California
Top Contributor
77 reviews 77 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We arrived a 2 a.m. and were greeted warmly. The room was tastefully decorated, very comfortable, with wonderful skyline views from floor 11. Borghese toiletries. Breakfast included quality pastries, yoghurts, fruit, and cereals other than the usual sugar-based, and also had an 8th floor view. (Nothing like real scones~heat in microwave.) Walking all over downtown was very easy. Staff instructed... More

Was this review helpful? Yes
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Thank you for taking the time to write a review on your stay with us at the Auberge Vancouver Hotel. We are so glad to hear that you enjoyed our hotel room facilities and breakfast. We enjoy hearing that our hard work with personal touches are being noticed. Looking forward to seeing you again in the nearest future. Regards, Benfilali More

Manitoba, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel is located on the upper floors of a private club. We stayed in a one bedroom suite with exceptional harbour views. The suite was large and well equipped, and having windows that opened was a plus. The bathroom was small in comparison to the spacious suite but aside from that and perhaps a fresh coat of paint to... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 11, 2014 via mobile

This place should not be a hotel for another day. Every hotel in the planet has their name easy to spot, this one I drove around 5 times couldn't find it, parking is another disaster, after you park there is a special elevator that gets you to the hotel and then you have to walk through some tinny corridors like... More

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

We are concerned that you did not fully enjoy your stay with us. This is not the experience we want for Auberge guests to have. We are committed to providing the highest level of service to all of our guests. We do have two signs at the front of the hotel as well as a sign outside the hotel parking,... More

Durham, United Kingdom
Top Contributor
107 reviews 107 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 4, 2014

I stayed here for 4 nights whist in the area for work. I had a suite on the 11th floor of the hotel, which was extremely pleasant. It was very spacious, with a separate living area and bedroom, but the bathroom was a little small. However, it was always immaculately clean, and with lovely toiletries. The hotel is a little... More

Was this review helpful? Yes 2
Marlborough, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

On a recent trip to Vancouver prior to a cruise we stayed at the Auberge.Found through trawling the internet and with special consideration to position for Canada Place where the ship left from. The Hotel takes up the top floors above an office complex which is unusual. The room however was excellent, It took the form of a suite with... More

Was this review helpful? Yes 2
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your kind words. We are very happy that you enjoyed your recent experience with us and that it was made more memorable due to our guest relations. The Auberge staff is dedicated to making your stay exceptional and to providing the highest level of service and personal attention to you and our guests. We hope that... More

Windsor, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2014

I came to the Auberge with my family during the Lululemon SeaWheeze Race during the week of Aug 23rd. I stayed here for 2 nights and 3 days, the stay was amazing! The staff was very friendly, the gym and necessities were outstanding and very prestige. I wish I would've stayed longer and will defiantly be back in the future.... More

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, We are very happy to hear that you enjoyed your stay with us and that you were able to make use of our amenities and services. We pride ourselves in providing exemplary service and strive to anticipate the needs of our guests. Since The Auberge is conveniently located right on the waterfront, visitors can take advantage of the breathtaking... More

Ottawa, Canada
Top Contributor
77 reviews 77 reviews
21 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 22, 2014

Hotel was overpriced but we wanted to stay near the cruise terminal. The staff were "up-itty" for lack of a better word. I think they think that their hotel is more upper class than it is but it is obviously not. The breakfast area is the size of a closet. Would spend the difference and stay at the Pan-Pacific next... More

Was this review helpful? Yes 2
Vancouver, British Columbia, Canada
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 21, 2014

I love how they kept the history behind this building. The room we had down one floor to the roof had a nice view of the waterfront and the city. Clean and complete facilities including a strong shower. The continental breakfast was a bonus and we had a great view of the buildings around the hotel. The service was excellent,... More

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello Nancy, We are so glad to hear that you enjoyed your recent stay with us. Our location is probably the best in the city in that we are virtually minutes away from the best of what downtown Vancouver has to offer: shopping, café culture, the arts &entertainment and of course, the breathtaking mountain and water views. At the Auberge... More

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Additional Information about Auberge Vancouver Hotel

Address: 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada (Formerly The Hotel at Terminal City Club)
Phone Number:
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
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Also Known As:
Terminal City Hotel
Terminal City Vancouver

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