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Auberge Vancouver Hotel

4.0 of 5 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada (Formerly The Hotel at Terminal City Club)
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#33 of 97 Hotels in Vancouver
252 Reviews 4.5 of 5 stars
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Auberge Vancouver Hotel
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marlborough, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

On a recent trip to Vancouver prior to a cruise we stayed at the Auberge.Found through trawling the internet and with special consideration to position for Canada Place where the ship left from. The Hotel takes up the top floors above an office complex which is unusual. The room however was excellent, It took the form of a suite with... More

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mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your kind words. We are very happy that you enjoyed your recent experience with us and that it was made more memorable due to our guest relations. The Auberge staff is dedicated to making your stay exceptional and to providing the highest level of service and personal attention to you and our guests. We hope that... More

Windsor, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I came to the Auberge with my family during the Lululemon SeaWheeze Race during the week of Aug 23rd. I stayed here for 2 nights and 3 days, the stay was amazing! The staff was very friendly, the gym and necessities were outstanding and very prestige. I wish I would've stayed longer and will defiantly be back in the future.... More

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mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, We are very happy to hear that you enjoyed your stay with us and that you were able to make use of our amenities and services. We pride ourselves in providing exemplary service and strive to anticipate the needs of our guests. Since The Auberge is conveniently located right on the waterfront, visitors can take advantage of the breathtaking... More

Ottawa, Canada
Top Contributor
77 reviews 77 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was overpriced but we wanted to stay near the cruise terminal. The staff were "up-itty" for lack of a better word. I think they think that their hotel is more upper class than it is but it is obviously not. The breakfast area is the size of a closet. Would spend the difference and stay at the Pan-Pacific next... More

Was this review helpful? Yes 1
Vancouver, British Columbia, Canada
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I love how they kept the history behind this building. The room we had down one floor to the roof had a nice view of the waterfront and the city. Clean and complete facilities including a strong shower. The continental breakfast was a bonus and we had a great view of the buildings around the hotel. The service was excellent,... More

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mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello Nancy, We are so glad to hear that you enjoyed your recent stay with us. Our location is probably the best in the city in that we are virtually minutes away from the best of what downtown Vancouver has to offer: shopping, café culture, the arts &entertainment and of course, the breathtaking mountain and water views. At the Auberge... More

Louisville, Kentucky
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just recently stayed at the Auberge Hotel in Vancouver before our Celebrity Alaska cruise-tour. The hotel was very well equipped, clean and extremely close to the cruise terminal and points of interest downtown. The continental breakfast was limited; but sufficient. The breakfast area is limited in size too. The happy hour was nice touch. We took a cab from the... More

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello! We are so happy you enjoyed your stay with us and that our convenient location to the cruise ship terminal was helpful for you. Hope that your Alaskan cruise was a pleasant one and we look forward to seeing you in the near future. Kind Regards, XXX More

Seattle, Washington
1 review
2 of 5 stars Reviewed 2 weeks ago

The Auberge is in a great location. You are pretty much in walking distance from most of the attractions and downtown. That being said, The Auberge is not luxury and a bit run down. The hotel itself was hard to find. We had to lug our own luggage through the spooky underground garage. The staff was friendly. We had an... More

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mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your recent stay and review of our hotel. Our number one goal is to ensure that all our guests receive a noteworthy experience at the Auberge. Please accept our sincere apologies that your stay did not meet with your expectations and be assured that we will investigate further to avoid such inconvenience. Should you choose to... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pros: great location and facilities. Cons: the plumbing could do with an upgrade. This relatively small hotel is close to the Convention Centre and the Waterfront transit hub for convenient access to public transport. There are numerous amenities within a few minutes walk. Despite it's location the hotel is very quiet, I was never disturbed by noise at any time.... More

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Oxnard, California
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My brother and I did some long distance planning to find our hotel in Vancouver. We agreed on the Auberge and were not disappointed. The location was great--plenty of restaurants nearby, a nice walk to Stanley Park, and close enough to the the terminal that we pulled our suitcases down the street to the ship.

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Whistler, Canada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is excellent and we had a good size room with a wonderful view.The trouble started with check in the gentleman at the desk was surly bordering on rudeness the room looked worn,definitely needing an update.The bathroom lighting in particular is very poor so the application of makeup is an iffy thing. Breakfast though complementary was... More

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a good hotel, well located to the Waterfront Rapid Transit station, the waterfront, the Cruise Ship Terminal and Gas-town. The room we had was more like a suite and well furnished. The staff were friendly and helpful allowing us to freshen up after an early arrival before our room was ready in the afternoon. Everything was great except... More

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Additional Information about Auberge Vancouver Hotel

Address: 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada (Formerly The Hotel at Terminal City Club)
Phone Number:
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
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Also Known As:
Terminal City Hotel
Terminal City Vancouver

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