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Auberge Vancouver Hotel

Hotel website
837 West Hastings Street, Vancouver, British Columbia V6C 1B6, Canada (Formerly The Hotel at Terminal City Club)
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1 room 1 guest
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Auberge Vancouver Hotel
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336 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great location near the Waterfront line and easily walk-able to several attractions and transportation hubs. The room was beautiful and comfortable. The hotel staff was friendly and accommodating. Breakfast was very nice on an upper floor with beautiful views. The gym and Olympic pool were terrific! I used them both and thoroughly enjoyed both. This is a great hotel I... More 

Was this review helpful? Yes
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear SchmidtTA, We are so pleased to hear that you had enjoyed your recent stay with us, and we certainly appreciate your kind review; thank you very much. It’s great that you were able to make use of our excellent gym facilities while you were at The Auberge; did you look out the window to catch the incredible views of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed one night after Via Rail trip from Jasper, AB. Enjoyed the Hastings Street location only 2 blocks from Canada Place on the waterfront....conveniently located near restaurants and public places. Hotel staff helpful and quiet, well appointed room. Cab fare to the airport $32.

Was this review helpful? Yes
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear Julaine C, Thank you for your recent review of The Auberge Hotel; we’re happy to hear that you enjoyed your stay with us and that you found our location to be convenient. Hope you had a lovely train ride to Jasper as well. Please come back and visit us again soon. Sincerely, Benfilali More 

Thunder Bay, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Arrived after long, delayed connecting flights. The hotel reception was wonderful. Room was lovely. Got up early to a continental breakfast that was great. A wonderful gentleman took our luggage to the Cruise ship terminal. Highly recommended if you need a place close to the terminal.

Was this review helpful? Yes
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear Carm442, We are very pleased that you had an enjoyable stay with us and that our quality as well as level of service met or exceeded your expectations. Hope your cruise to Alaska was equally outstanding; we look forward to seeing you again in the future! Sincerely, Benfilali More 

Munich, Germany
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for one night for wedding anniversary. The suite was really well furnished, the bed was so comfy and bedding so luxurious. The shower pressure was really good. There was a small kitchenette in the suite. Breakfast was complimentary but very basic. The scones were delicious. Service wise, we had a lukewarm reception. It was limit off-putting. Thanksfully... More 

Was this review helpful? Yes
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear Hobbsling, Thank you for your recent review of the Auberge. We apologize for the lukewarm reception you received while checking in. We appreciate your feedback as we have a commitment to continually improve our level of service. We’re happy to hear that the rest of your stay was memorable; thank you for celebrating your anniversary with us. Sincerely, Benfilali More 

United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Auberge hotel, Aug 7-12, for a conference. The experience at the hotel was fantastic! Great rooms, good breakfast, and the housekeeping and front desk staff were very accommodating. We would especially like to thank Charlotte at the front desk! Her bubbly personality and suggestions for local attractions and dining were excellent. She even went over... More 

Was this review helpful? Yes
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear Craig S, We are so pleased that you had a wonderful stay with us during your conference in Vancouver. Thank you very much for your kind review! At the Auberge, we are committed to providing the highest level of service and endeavour to anticipate the needs of our guests. Charlotte will be happy to know that she made your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay here before cruising out of Vancouver pier. Staff great, hotel beautiful, and bellman takes luggage to pier & checked it in on the cruise ship for us. Five star for sure! Hope you love it as much as we did. We wanted to stay in an authentic boutique setting & we got it. ❤️

Was this review helpful? Yes 1
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear Shellmull07, Thank you for your very kind review of The Auberge Hotel. We are extremely pleased to hear that you had a pleasant and memorable stay with us prior to your Alaskan cruise. Thanks once again and hope to see you on your next trip to Vancouver. Sincerely, Benfilali More 

St. Albans, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Four of us stayed in a suite at The Auberge, Husband, Daughter, her Partner and myself. We stayed for 2 days prior and 2 days after a cruise to Alaska. The Auberge was fantastic, staff very helpful especially the receptionist noted her surname Lovejoy, (sorry missed your first name), breakfast was continental but was free of charge which was good.... More 

Was this review helpful? Yes
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear AnneMarkyate, Thank you for your recent review of the Auberge Hotel; we hope you had a very pleasant stay with us prior to and following your Alaskan cruise. Our Front Desk reception Virginie Lovejoy, who was assisting you during your stay, will be pleased to hear your comments; we strive to anticipate the needs of our guests and thus... More 

Melbourne, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In town for a major conference I was happy not to stay at one of the designated conference hotels. The Auberge looked on the money in terms of location and based on reviews. The hotel staff were friendly at check in and out and were happy to say hi or help in any way. The room was nice with fast... More 

Was this review helpful? Yes
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear Janine O, Thank you for choosing to stay at The Auberge and for taking the time to write a TripAdvisor review. We apologize that you did not have a good experience with our complimentary breakfast. Your feedback is always very important to us as we are always working on improving the quality as well as the level of our... More 

Copenhagen, Denmark
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I spent 2 nights at Auberge, and the overall impression of the hotel was good. Couldn't have asked for a better room or more friendly staff. Fitness center and pool was the best I've ever tried in a hotel. The only bad thing was the breakfast - and that was really, really bad. My standard is the... More 

Was this review helpful? Yes
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear emmagrund, Thank you for your recent review of The Auberge. We apologize that you did not enjoy the complimentary continental breakfast provided daily. Your feedback is very important to us as we are always working on improving the quality as well as the level of our service. We hope that apart from the breakfast your stay with us was... More 

Coronado California
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here 3 days before start of our cruise- hotel 2 blocks to cruise terminal walking downhill!! We flew to airport and took sky train to hotel. $9 and 30 min later we were 2 block from hotel when got off train. Suggest you email hotel front desk for directions as this is in middle of city. Walk to... More 

Was this review helpful? Yes 1
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Dear SunShineValues, While there are numerous maps, explicit directions as well as a video on our website on how to effortlessly reach The Auberge, we are pleased to hear that you were able to locate us without any difficulty. Thank you for taking the time to write this very kind review; we hope that you enjoyed your stay and had... More 

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