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Auberge Vancouver Hotel

4.0 of 5 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada (Formerly The Hotel at Terminal City Club)
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Auberge Vancouver Hotel
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Auberge Vancouver Hotel
Auberge Vancouver Hotel
Auberge Vancouver Hotel
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263 reviews from our community

Traveler rating
    156
    75
    19
    6
    7
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105
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcester, MA
Contributor
18 reviews 18 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is excellent from whatever angle you look at it. Easy to get to from the airport. You can use public transportation which is very affordable and it will take you to just a block away from the hotel. From the moment I arrived at the door I knew I was in for a different experience. The staff was... More 

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Calgary, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for Grey Cup weekend in late November 2014. Front desk staff was very helpful and pleasant. The harbour view room we had was quite spacious and very clean. Overall a great hotel, just a little pricey. Breakfast was included, though it left a bit to be desired. Dry bagels and muffins, a couple different cereals and some... More 

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mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your review of the Auberge Vancouver; we certainly appreciate the feedback and are always looking to improve the quality and level of our service. Most of our guests commend us on and appreciate the selection and quality of the complimentary continental breakfast that we offer. We apologize that it was not up to your satisfaction. Our... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was great! The location is within walking distance of BC Place, Stanley Park, the Convention Centre, Robson street, Granville Island Aqua Bus Crossing and Gastown. The front desk staff was very friendly and helpful. The pool and fitness centre are "out of this world" nice if you like to lane swim and work out to a great view!

Was this review helpful? Yes
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Many thanks for your kind review of the Auberge! We hope you were able to access many of the top-rated Vancouver attractions from our convenient downtown location during your stay with us and that you were able to make use of our highly rated facilities: the view from the fitness centre and pool are truly spectacular! It's great to... More 

Vancouver Island
Top Contributor
73 reviews 73 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is well situated for walks around the sea wall and to various attractions in Vancouver. We were very impressed with the courtesy of the front desk staff and their interest in ensuring we enjoyed our stay. Our room was a bright corner room with very comfortable beds and lovely bedding. Lots of room to sit at a small... More 

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your kind review! We are happy that you enjoyed all the amenities that the Auberge has to offer including our complimentary continental breakfast service. We hope you were able to take advantage of the hotel's excellent location: close to numerous highly rated attractions according to Trip Advisor as well as the breathtaking views of the waterfront.... More 

London, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

This hotel was in a great location for the meeting that we were attending at The Vancouver Convention Centre. The room was spacious, however the bathroom could have been a little larger and a fresh coat of paint wouldn't hurt . The view was fabulous. The continental breakfast was convenient as we were on the eighth floor, and also very... More 

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Thank you for the wonderful review. We are happy that you enjoyed your stay with us and that you appreciated the exceptional service as well as our outstanding location. We appreciate that you have taken the time to let us know how we can improve our service in the future.Thanks again and we hope that you visit us again soon!... More 

Penngrove, California
Top Contributor
77 reviews 77 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 23, 2014

We arrived a 2 a.m. and were greeted warmly. The room was tastefully decorated, very comfortable, with wonderful skyline views from floor 11. Borghese toiletries. Breakfast included quality pastries, yoghurts, fruit, and cereals other than the usual sugar-based, and also had an 8th floor view. (Nothing like real scones~heat in microwave.) Walking all over downtown was very easy. Staff instructed... More 

Was this review helpful? Yes
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Thank you for taking the time to write a review on your stay with us at the Auberge Vancouver Hotel. We are so glad to hear that you enjoyed our hotel room facilities and breakfast. We enjoy hearing that our hard work with personal touches are being noticed. Looking forward to seeing you again in the nearest future. Regards, Benfilali More 

Manitoba, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel is located on the upper floors of a private club. We stayed in a one bedroom suite with exceptional harbour views. The suite was large and well equipped, and having windows that opened was a plus. The bathroom was small in comparison to the spacious suite but aside from that and perhaps a fresh coat of paint to... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 11, 2014 via mobile

This place should not be a hotel for another day. Every hotel in the planet has their name easy to spot, this one I drove around 5 times couldn't find it, parking is another disaster, after you park there is a special elevator that gets you to the hotel and then you have to walk through some tinny corridors like... More 

Was this review helpful? Yes 1
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

We are concerned that you did not fully enjoy your stay with us. This is not the experience we want for Auberge guests to have. We are committed to providing the highest level of service to all of our guests. We do have two signs at the front of the hotel as well as a sign outside the hotel parking,... More 

Durham, United Kingdom
Top Contributor
108 reviews 108 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 4, 2014

I stayed here for 4 nights whist in the area for work. I had a suite on the 11th floor of the hotel, which was extremely pleasant. It was very spacious, with a separate living area and bedroom, but the bathroom was a little small. However, it was always immaculately clean, and with lovely toiletries. The hotel is a little... More 

Was this review helpful? Yes 2
Marlborough, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

On a recent trip to Vancouver prior to a cruise we stayed at the Auberge.Found through trawling the internet and with special consideration to position for Canada Place where the ship left from. The Hotel takes up the top floors above an office complex which is unusual. The room however was excellent, It took the form of a suite with... More 

Was this review helpful? Yes 2
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your kind words. We are very happy that you enjoyed your recent experience with us and that it was made more memorable due to our guest relations. The Auberge staff is dedicated to making your stay exceptional and to providing the highest level of service and personal attention to you and our guests. We hope that... More 

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Additional Information about Auberge Vancouver Hotel

Address: 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada (Formerly The Hotel at Terminal City Club)
Phone Number:
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
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Also Known As:
Terminal City Hotel
Terminal City Vancouver
Hotel Style:
#20 Luxury Hotel in Vancouver
#29 Business Hotel in Vancouver
#37 Romantic Hotel in Vancouver
#41 Family Hotel in Vancouver

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