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Comfort Inn Downtown

3.0 of 5 654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
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Comfort Inn Downtown
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Comfort Inn Downtown
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455 reviews from our community

Traveler rating
    89
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    101
    26
    11
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86
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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  • All months
    (455)
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    (88)
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    (135)
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1 review
2 of 5 stars Reviewed 5 days ago NEW

Recently stayed here. Travel Zoo had a deal and we needed a hotel downtown Vancouver so booked for two night. The location is near everything and easy to get around downtown Vancouver. However we found the beds to be way too soft and felt like we were sleeping on a marshmallow. The beds sagged in the center. The hotel was... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Myrna W, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Fort St. John
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 4 nights at the Comfort Inn while my husband was in Vancouver General Hospital. It is a great location for reaching the hospital. The hotel is an older hotel but very well kept. It was cleaned each day. The front desk staff was very helpful, especially with obtaining taxis for us. The beds were super comfortable and roomy.... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Alice038, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to hear that you had a comfortable stay with us. We are also glad that you found our staff to be very helpful, and enjoyed our breakfast at the Irish pub. Again, thank you for your comments,... More 

Senior Contributor
26 reviews 26 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was close to shopping locations and restaurants. It was also located in the entertainment district; however, the hotel had signs that they enforce a strict no noise policy after certain times. The breakfast is actually in the Irish pub which can be accessed through an internal door in the hotel, I thought that was weird. The hotel room... More 

Was this review helpful? Yes 2
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Jenaust, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your stay at our central location. We hope to welcome you back on your next trip to Vancouver. Sincerely, Valerie - Guest Services Comfort Inn Downtown Vancouver More 

Winnipeg
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently before a cruise. A very convenient location, we took the sky train downtown and less than a 10 minute walk to the hotel. It is an older hotel, rooms are small by todays standards but are very well appointed, hotel was quiet, beds were very comfortable. Check in was quick and efficient, desk staff were helpful with... More 

Was this review helpful? Yes
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear WinnipegMaggie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Front desk staff were very friendly and helpful. My room was very spacious, with 2 beds, a fridge, microwave, couch, etc. The bed was very comfortable with nice pillows. (Some hotels have flat pillows) Room was very clean too. Very happy with my stay and I'll be sure to come back again!

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear LGH_12, Thank you for your lovely comments. We are glad that you had a comfortable stay with us. We also appreciate the nice comments about our friendly and helpful staff. We are looking forward to providing you the same charming accommodation and service the next time you are in Vancouver. Sincerely, Valerie - Guest Services Comfort Inn Downtown Vancouver More 

New York City, New York
Contributor
18 reviews 18 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night this past weekend. The location is in prime downtown, quite convenient, and parking is free. The price was cheap compared to the nearby alternatives -- but, my room was spacious with many windows, and the bathroom even had a Jacuzzi tub. This comfort inn greatly exceeded my expectations, I will be back.

Was this review helpful? Yes 2
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Tony P, Thank you for taking the time to write about your recent stay at our hotel. We are pleased that you enjoyed our good value central location. We are looking forward to welcoming you back on your next trip to Vancouver! Sincerely, Valerie - Guest Services Comfort Inn Downtown Vancouver More 

Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great location with many attractions within walking distance or a short bus ride. Very friendly and helpful staff. Good continental breakfast at the pub downstairs included in the price. Not the biggest room but clean. Sometimes noisy at night but good earplugs do the trick.

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear kinetravel, Thank you for taking the time to write about your recent stay at our hotel. We are pleased that you appreciated our friendly and helpful staff. We are also glad to hear that you enjoyed our breakfast and our central location. Thank you again for your comments. We hope to see you on your next trip to Vancouver.... More 

Northern PA
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked a room online on short notice. The rate was fantastic--almost too good to be true--compared to the other hotels in the area. To my pleasant surprise, the hotel was very nice. Location was great--right in the heart of the city with dozens of restaurants within a few blocks. The room was clean and neat. Staff was friendly, courteous,... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear pedal29, Thank you for your wonderful comments! We are so pleased that you enjoyed your stay at our good value central location. We are also glad you appreciated our friendly, courteous, and professional staff. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Sincerely, Valerie - Guest Services... More 

Perth, Western Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great accommodation for the price considering Vancouver is so expensive! Awesome location close to everything, except at night time it's a bit of a party central area (maybe because it was a public holiday?). Good pub downstairs to have a few drinks, and a few little restaurants and cafes across the road.. we had meals for $7 at a little... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Kayla_maree92, Thank you for your comments! We are happy to hear that you enjoyed your stay, and that our central location was convenient for you. We are located in the entertainment district of downtown, it does get busy in our surrounding areas in the evenings. We hope to welcome you back and provide you with a greater level of... More 

Chilliwack, Canada
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 11, 2014

We stay here at least 3 times a year as we like to drive into downtown Vancouver and see some kind of performance on Vancouver's Granville street theatre district. We usually get a good rate including parking and a really good continental breakfast in the Pub downstairs. This hotel is not the $ seasons but who cares, its just steps... More 

Was this review helpful? Yes 1
Valerie-GuestService, Public Relations Manager at Comfort Inn Downtown, responded to this review

Dear SchmuckU2, Thank you for taking the time to give feedback about your recent stay at our hotel. We are happy to hear that you enjoyed your stay, and that our central location was convenient for you. Your positive comment about our staff is also very much appreciated, as we try our best to always improve our level of guest... More 

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Additional Information about Comfort Inn Downtown

Address: 654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Downtown 3*
Number of rooms: 82
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Also Known As:
Comfort Inn Downtown Hotel Vancouver
Comfort Inn Vancouver
Vancouver Comfort Inn
Hotel Style:
#53 Business Hotel in Vancouver

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