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Comfort Inn Downtown

3.0 of 5 654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
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Comfort Inn Downtown
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Comfort Inn Downtown
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449 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Front desk staff were very friendly and helpful. My room was very spacious, with 2 beds, a fridge, microwave, couch, etc. The bed was very comfortable with nice pillows. (Some hotels have flat pillows) Room was very clean too. Very happy with my stay and I'll be sure to come back again!

Was this review helpful? Yes
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear LGH_12, Thank you for your lovely comments. We are glad that you had a comfortable stay with us. We also appreciate the nice comments about our friendly and helpful staff. We are looking forward to providing you the same charming accommodation and service the next time you are in Vancouver. Sincerely, Valerie - Guest Services Comfort Inn Downtown Vancouver More

New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night this past weekend. The location is in prime downtown, quite convenient, and parking is free. The price was cheap compared to the nearby alternatives -- but, my room was spacious with many windows, and the bathroom even had a Jacuzzi tub. This comfort inn greatly exceeded my expectations, I will be back.

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Tony P, Thank you for taking the time to write about your recent stay at our hotel. We are pleased that you enjoyed our good value central location. We are looking forward to welcoming you back on your next trip to Vancouver! Sincerely, Valerie - Guest Services Comfort Inn Downtown Vancouver More

Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great location with many attractions within walking distance or a short bus ride. Very friendly and helpful staff. Good continental breakfast at the pub downstairs included in the price. Not the biggest room but clean. Sometimes noisy at night but good earplugs do the trick.

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Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear kinetravel, Thank you for taking the time to write about your recent stay at our hotel. We are pleased that you appreciated our friendly and helpful staff. We are also glad to hear that you enjoyed our breakfast and our central location. Thank you again for your comments. We hope to see you on your next trip to Vancouver.... More

Northern PA
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a room online on short notice. The rate was fantastic--almost too good to be true--compared to the other hotels in the area. To my pleasant surprise, the hotel was very nice. Location was great--right in the heart of the city with dozens of restaurants within a few blocks. The room was clean and neat. Staff was friendly, courteous,... More

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Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear pedal29, Thank you for your wonderful comments! We are so pleased that you enjoyed your stay at our good value central location. We are also glad you appreciated our friendly, courteous, and professional staff. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Sincerely, Valerie - Guest Services... More

Perth, Western Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great accommodation for the price considering Vancouver is so expensive! Awesome location close to everything, except at night time it's a bit of a party central area (maybe because it was a public holiday?). Good pub downstairs to have a few drinks, and a few little restaurants and cafes across the road.. we had meals for $7 at a little... More

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Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Kayla_maree92, Thank you for your comments! We are happy to hear that you enjoyed your stay, and that our central location was convenient for you. We are located in the entertainment district of downtown, it does get busy in our surrounding areas in the evenings. We hope to welcome you back and provide you with a greater level of... More

Chilliwack, Canada
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay here at least 3 times a year as we like to drive into downtown Vancouver and see some kind of performance on Vancouver's Granville street theatre district. We usually get a good rate including parking and a really good continental breakfast in the Pub downstairs. This hotel is not the $ seasons but who cares, its just steps... More

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Valerie-GuestService, Public Relations Manager at Comfort Inn Downtown, responded to this review

Dear SchmuckU2, Thank you for taking the time to give feedback about your recent stay at our hotel. We are happy to hear that you enjoyed your stay, and that our central location was convenient for you. Your positive comment about our staff is also very much appreciated, as we try our best to always improve our level of guest... More

British Columbia, Canada
Top Contributor
313 reviews 313 reviews
43 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff of this hotel are great. With an early arrival they tagged and locked away our luggage so we could enjoy the pub fare at Doolin's Irish pub which is right next door and which offers a 20% discount on food for hotel guests. (They also host a nice buffet breakfast which is included for hotel guests each morning.)... More

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Valerie-GuestService, Public Relations Manager at Comfort Inn Downtown, responded to this review

Dear Codiak, Thank you for taking the time to leave a review about your recent stay at our hotel. We are pleased to hear that you enjoyed your stay. Your positive comment about our staff is also very much appreciated, I have shared your comments with my staff, and they join me in thanking you for your kind words. We... More

Varberg, Sweden
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I had a great stay at comfort inn. The wifi was good, very friendly staff. Room was not big but not small, a good size. Fresh and clean bathroom. The pub at first floor was excellent aswell, where the breakfast was served. Would recommend this hotel.

Was this review helpful? Yes
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Marcusbengtsson95, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to hear that you had a comfortable stay with us, and that you found our staff to be very friendly. It is always a pleasure to hear compliments about our staff, as it encourages us to give... More

Hamilton, New Zealand
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently spent 4 nights at this hotel and would return. Our room was very large, even had a gas fireplace in it. The bed was large and comfortable, the bathroom a little on the dark side but ok. Breakfast, which was included, was in Doolans Irish Pub downstairs and was plentiful. We were also given a 20% discount on all... More

Was this review helpful? Yes
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Frits L, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are glad to hear that you had a comfortable stay with us. Also that you found our location to be very central, and enjoyed our breakfast and the discount on lunch and dinner at the restaurant. Again, thank... More

Stuttgart, Germany
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location was maybe the best thing about the Comfort Inn Downtown. The first room we got was tiny&not very clean. After a complain and a bit of waiting they gave us a bit better room. The beds were comfortable. The breakfast average. If coming back to Vancouver I would not stay at the Comfort Inn Downtown again.

Was this review helpful? Yes
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear eike h, Thank you for taking the time to complete our online survey regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

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Additional Information about Comfort Inn Downtown

Address: 654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Downtown 3*
Number of rooms: 82
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Also Known As:
Comfort Inn Downtown Hotel Vancouver
Comfort Inn Vancouver
Vancouver Comfort Inn

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