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All 97 Vancouver hotels

Comfort Inn Downtown

3.0 of 5 Hotel   |   654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
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Ranked #55 of 97 Hotels in Vancouver
A recent review
4 of 5 stars reviewed 5 days ago
DorisHeimgartner
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421 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

For what you pay this is a good place to stay for one or two nights. Room was clean (but very small) and we especially loved the price included breakfast buffet at the very cosy pub next to the hotel. Location right on Granville is of course great!

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Deltona, Florida
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 1 week ago

This hotel is a vacationers nightmare. This hotel was vintage 1930's without the opulence. The room was ok, clean and L shaped. The elevator up from the front desk was ok. But getting to the front desk was another story, not to mention parking. Stopping in front of the hotel to unload our baggage required blocking a traffic lane. Carrying... More

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Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Nk L, Thank you for taking the time to give your feedback about your stay at our hotel. On behalf of our team, I would like to apologize for failing to meet your expectations. Our hotel is an older building, as it was built in the early 1900s, hence the structure is an aspect that we are not able... More

Alton, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

A well placed hotel in Granville entertainment area of Vancouver. Staff were very friendly and helpful. Rooms and hotel very clean. There is an Irish pub directly below the hotel so if you are looking for a quiet hotel, this one is probably not for you. I didn't mind as we were there for the entertainment. Vancouver is a large... More

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Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Gunny P, Thank you for taking the time to give feedback about your recent stay at our hotel. We are happy to hear that you enjoyed your stay, and that our central location was convenient for you. Your positive comment about our staff is also very much appreciated, as we try our best to always improve our level of... More

Greensboro, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel is within walking distance from other downtown locations. The exterior does not look so nice but the interior is very cosily. The Hotel is clean, beds are amazing. We stayed for two nights and it was quiet. The Staff was SuperNice and very helpful. We didn't have breakfast as we enjoy bakery-breakfast when it's walking distance.

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Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Eva E, Thank you for your feedback regarding your stay at our hotel. We are delighted to hear that you found our hotel to be of good value and comfort. We also appreciate your positive comment about our staff, as we always strive to give the best level of service possible. Thanks again for your comments, and we hope... More

Jakarta, Indonesia
Top Contributor
54 reviews 54 reviews
35 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location of the hotel is very hard to beat if you are looking for a downtown hotel not to mention the affordable rates made this an excellent value for money. Restaurants, shops, Metro station are only very short walking distance. Plenty of parking space (at an empty lot besides the hotel) When I looked at a rather plain exterior I... More

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Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Muhamadian R, Thank you for taking the time to give your feedback about your stay at our hotel. We are pleased to hear that you enjoyed your stay and that you found our beds to be very comfortable. As we are in the main Granville Street entertainment district, we do experience more street noise in the evenings. Thank you... More

Auckland Region, New Zealand
Top Contributor
62 reviews 62 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 9, 2014

I must agree with a lot of the reviewers the rooms are compact and have to much furniture you find it very hard to move around comfortably,, this aside the beds are amazing they are so comfortable. We stayed on Friday night and it was very noisy in the hallways all night so if you are looking for a quiet... More

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Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We are delighted to hear that you found our beds to be comfortable, and our staff to be very friendly and helpful. It is always a pleasure to receive positive feedback from our guests. We appreciate your comments, both positive and... More

California
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 8, 2014

The hotel is much nicer in the interior than one would guess by looking at the outside entrance and nearby alleyway and bar. Very good location, located near many interesting neighborhoods and within a 10 minute walk of a metro station. The staff were quite helpful and courteous staff, including the very helpful bellman from Spain. Although there is no... More

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Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay at our hotel. We are very glad to hear that our location was convenient for you, and that you found our staff to be helpful and courteous. Positive feedback, especially about our staff, is always appreciated, as this encourages us to strive for the best level... More

Compton, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2014

Me and my sister stayed here for one night and it was good. The staff was very polite, breakfast was good from the bar next door which you could buy a coupon for from the front desk. There is a bus stop for the Hop on Hop off bus close to the hotel so that was nice. Rooms are a... More

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Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay at our hotel. We are delighted to hear that you had a comfortable stay with us, and that you found our staff to be very polite. It is always a pleasure to hear compliments about our staff, as it encourages us to always give the best... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 29, 2014

On a recent trip to Vancouver I was looking for somewhere to stay that was convenient to the downtown area and this hotel suited in terms of price and location. I was disappointed by the bedroom which had two queen sized beds in it leaving little space for moving around. In fact two people couldn't pass at the end of... More

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Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear PaulHSE16, Thank you for taking the time to write a review about your stay at our hotel. We are sorry to hear that you were disappointed with the space in your room, and that it was not to your expectations. We apologize that you encountered increased noise levels on your last night. As we are in a very central... More

Vancouver, Canada
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 28, 2014

Booked a basic room, checked in and they said I got a free upgrade. We had two beds, a TV, an iPod dock, safe, iron, nice bathroom, coffee maker, lots of towels. Comfortable and modern beds. I was expecting a crappy room but it ended up being really nice with two windows looking over granville street. Granville is for the... More

Was this review helpful? Yes
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Sofia L, Thank you for taking the time to write a review about your stay at our hotel. We are delighted to hear that you had an amazing stay with us, and that you found our beds to be comfortable. Your positive feedback is very much appreciated, and we thank you again for sharing your experience with us. Sincerely,... More

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Additional Information about Comfort Inn Downtown

Address: 654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Downtown 3*
Number of rooms: 82
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Also Known As:
Comfort Inn Downtown Hotel Vancouver
Comfort Inn Vancouver
Vancouver Comfort Inn

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