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Comfort Inn Downtown

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654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
Best prices for: 1 room 1 guest
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Comfort Inn Downtown
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Comfort Inn Downtown
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506 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Georgetown, Canada
Top Contributor
52 reviews 52 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I recently stayed at this hotel with some friends for a couple days while visiting Vancouver. We checked in very late (which the hotel accommodated no problem) and ended up with a room on the 5th floor in the corner. Our room was way larger than we had anticipated, and the beds were comfortable. The room was clean and we... More 

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Victoria, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second trip to the hotel and it did not disappoint. They accommodated every request, including granting me an upper level floor, two queen beds and late check out without difficulty. Even on a busy weekend. Staff are always polite and managed to try out their new breakfast buffet (got it included in rate, wouldn't recommend purchasing for... More 

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New Zealand
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a two day stopover in Vancouver after an exhausting night flight from NZ. The location of the Comfort Inn was nice and central - we caught the Skytrain from the airport to Vancouver City Central Station followed by a 10 minute walk. However, when we went to check-in at 1.00 pm, both receptionists were busy; one dealing with... More 

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Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location of this hotel was P-R-I-M-E! It was so close to every place worth going to. The room was so small though. If you have a BMI over 30 it's pretty much a feat to get through the room to the bathroom. Good thing we didn't stay in our room other than to sleep. The beds were super comfy.

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Cork, Ireland
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Friendly, helpful staff. Comfortable beds, very clean, great bar with live music, good breakfast - fresh fruit, yogurt, hot buffet - lovely staff to greet you for breakfast. Ideal location and very good value for money

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear katiecro52, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We are glad that you enjoyed our excellent location and our great comfy beds. As well as are good breakfast and lovely staff. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back to... More 

Napier, New Zealand
Senior Reviewer
6 reviews 6 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Really good place to stay. Good food, friendly helpful staff, close to Transport and easy to find. We enjoyed using this as our base for a few days winding down after our European Business Trip. Great place to spend some time

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear 211ChrisA, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are glad that you enjoyed our central location and our helpful staff. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel on your next trip to Vancouver. Sincerely,... More 

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have traveled all over the world and this was the Worst hotel experience of my life. I Specifically booked a two bed room. When I arrived, I was informed that they were "out" of the room I had booked. Got a single dirty twin bed offered instead. No refund of cost difference. I asked at the desk if anything... More 

Was this review helpful? Yes 2
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been traveling across the US, staying in a variety of accommodations, some good, some bad. We didn't expect much other than a good location from this hotel. It turned out to be great! The room was clean and comfortable. The location is fantastic, with convenient parking. Staff members were friendly. The price was very reasonable. Others have commented... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Nancykeuka, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to hear that your overall experience at our hotel was pleasant. We look forward to welcoming you back to our hotel on your next trip to Vancouver. Sincerely, Valerie - Guest Services Comfort Inn Downtown Vancouver More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is nicely situated downtown in the entertainment district. Unlike many other reviewers, we did not think the neightbourhood was that bad. Vancouver, like many other cities worldwide, has major social issues and there are homeless people everywhere. Yes, there is a dude looking for scraps of food in the dumpster next door but he minded his own business.... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear PlumberT, Thank you for taking the time to complete our online survey regarding your stay at our hotel. We are glad to hear that you enjoyed our good value central location. Yes we are in the entertainment district of Vancouver, we are aware that it brings homeless and beggars and also can be noisy at times especially on the... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a decent budget hotel that suffers from two problems: noise from outside and noise from inside. Outside noise comes from the pub and nightlife as the area is lively at night. Inside noise comes from the paper thin walls so if you have loud neighbours you are in for a rough night. My advice would be to ask... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Bernard D, Thank you for taking the time to complete our online survey regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we are in the entertainment district of Vancouver, we are aware that it can be noisy at times especially on the weekends,... More 

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