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Comfort Inn Downtown

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654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
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Comfort Inn Downtown
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Comfort Inn Downtown
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497 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
38 reviews 38 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been traveling across the US, staying in a variety of accommodations, some good, some bad. We didn't expect much other than a good location from this hotel. It turned out to be great! The room was clean and comfortable. The location is fantastic, with convenient parking. Staff members were friendly. The price was very reasonable. Others have commented... More 

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Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Nancykeuka, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to hear that your overall experience at our hotel was pleasant. We look forward to welcoming you back to our hotel on your next trip to Vancouver. Sincerely, Valerie - Guest Services Comfort Inn Downtown Vancouver More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nicely situated downtown in the entertainment district. Unlike many other reviewers, we did not think the neightbourhood was that bad. Vancouver, like many other cities worldwide, has major social issues and there are homeless people everywhere. Yes, there is a dude looking for scraps of food in the dumpster next door but he minded his own business.... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear PlumberT, Thank you for taking the time to complete our online survey regarding your stay at our hotel. We are glad to hear that you enjoyed our good value central location. Yes we are in the entertainment district of Vancouver, we are aware that it brings homeless and beggars and also can be noisy at times especially on the... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a decent budget hotel that suffers from two problems: noise from outside and noise from inside. Outside noise comes from the pub and nightlife as the area is lively at night. Inside noise comes from the paper thin walls so if you have loud neighbours you are in for a rough night. My advice would be to ask... More 

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Bernard D, Thank you for taking the time to complete our online survey regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we are in the entertainment district of Vancouver, we are aware that it can be noisy at times especially on the weekends,... More 

Canberra
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Small room but clean, bed comfortable. However dont expect to sleep much if your room is anywhere near the pub downstairs. Music till the early hours. Also water leaked through roof of bathroom from floor above.

Was this review helpful? Yes 1
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Canberra, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Campbell River
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel online at the last minute, to be close to St Paul's Hospital. First impression was not so good as we walked down Granvllle St fr from the sky train, but Thehotel is fine,small, clean and excellent staff. Price was good, and included a full hot buffet breakfast. Manager also gave us a credit at the nice... More 

Was this review helpful? Yes 2
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear MLS129, Thank you for taking the time to complete our online survey regarding your stay at our hotel. We are delighted to hear that you had a comfortable stay with us. We are glad that you enjoyed our hot buffet breakfast and the credit at the Irish pub. Again, thank you for your comments, we hope to welcome you... More 

Dubai, Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were pleasantly pleased with the Comfort Inn Downtown Vancouver. It was our first time in Vancouver and the Comfort Inn was very well situated in the city center. The amenity's are basic but that's what you expect for that price. When we came to check in after a 22 hour flight journey the receptionist was on the phone for... More 

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Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Amy B, Thank you for taking the time to complete our online survey regarding your stay at our hotel. We are happy to hear that you enjoyed your stay, and that you enjoyed our location and our amazingly comfy beds as well. We look forward to welcoming you back to our hotel on your next trip to Vancouver. Sincerely,... More 

Terrace
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked the hotel downtown as we needed to be near St. Pauls hospital. The location was great (right on Granville St) with an easy walk to all downtown attractions. I was a little concerned about the condition of the hotel but was pleasantly surprised upon checking in. Very clean, quiet room with large tv and spa tub. Parking for... More 

Was this review helpful? Yes
Valerie-GuestService, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Douglas S, Thank you for taking the time to complete our online survey regarding your stay at our hotel. We are happy to hear that you enjoyed our good value central location of the hotel, as well as our clean, quiet rooms. We are also glad that you took advantage of the Irish pub next door. We look forward... More 

West Kelowna, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

We have stayed at this property multiple times and never experienced any problems. The moment we arrived this time we were greeted with a rude unhelpful staff--we stayed here for three nights and not once did we have one staff smile at us or talk pleasantly when we communicated with them. The icing on the cake however is the parking... More 

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Seattle, Washington
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I splurged on a higher end room with jacuzzi tub and fireplace, so take my review accordingly. The room was awesome. The bed was wonderfully luxe and comfortable. The room was clean and well furnished. The location of the hotel could not have been better, especially as my main reason for visiting Vancouver was attending a performance at the Vogue... More 

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Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 4 nights in a Queen room (our travel agent had booked a double but the hotel kindly let us change to the bigger bed). Hotel is great location on Granville Street. Easy walk to main transport hub. The pub downstairs didn't bother us at all noise-wise. They do a decent $9 buffet breakfast there every morning. Free wifi (although... More 

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