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All 96 Vancouver hotels

Sandman Hotel Vancouver City Centre

3.0 of 5 Hotel   |   180 West Georgia Street, Vancouver, British Columbia V6B 4P4, Canada
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Sandman Hotel Vancouver City Centre
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48%
Ranked #72 of 96 hotels in Vancouver
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513 people have reviewed this hotel

Traveler rating
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    64
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Went to Vancouver for a mini holiday, and didn't want to spend too much money on the hotel as we were only in town for a few days over a weekend. Great price called us, however the pictures were misleading. I think if you want to stay in one of the pictured suites like on their website, you will need... More

Was this review helpful? Yes 1
Calgary
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a well located hotel close to everything, and next to the sky train, gas town, and GM place The room was nice but small. The hotel is relatively well run, but lacks some maintenance of the swimming area. The pool was the same temperature of the hot tub, too hot to swim. I mentioned it to the front... More

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Castlegar, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed at sandman vancouver ciyt centre had a plesant stay the staff was very nice and helpful with our stay the rooms are very quiet and clean it is very cental to everything you want to do and go i will stay at the hotel again

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 13, 2014

We were in Vancouver due to a last minute family emergency. we decided to select this hotel as the price tag seemed right and my boyfriend stayed there in the past. The customer service was HORRIBLE. We were a younger couple (late 20's) the front desk staff was absolutely rude...not helpful at all and could tell that they thought we... More

Was this review helpful? Yes 4
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2014

I have nothing but good things to say about this hotel! Very Friendly and went out of their way to help me!! I would book with them again in the future! Not many hotels,especially chains have the ability to go out of their way to be so helpful !

Was this review helpful? Yes 3
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 25, 2014

We were not informed that the pool was under maintenance when we booked over the phone. So much for customer service. Also, there were molds in on our window and the coffee maker was just as nasty. Disappointing to say the least.

Was this review helpful? Yes 3
Mauchline, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2014

We have stayed here 3 times now. It's perfect location, comfortable rooms, swimming pool and THEE best sports bar serving amazing food and the staff in the hotel and bar are extremely friendly and helpful. It's an all round great hotel. You know what your getting with a sandman hotel.

Was this review helpful? Yes 2
Pitt Meadows, British Columbia, Canada
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 19, 2014

I stayed at the Sandman for one night on Feb. 14th because I was going to a concert that night. My friend booked it because it was close to the arena... probably the only good thing about the hotel. It took my friend over an hour to check in. Luckily, I missed that part. Once I got there, I waited... More

Was this review helpful? Yes 2
sandvan, General Manager at Sandman Hotel Vancouver City Centre, responded to this review

Dear Valued Guest, Again, please accept my sincere apology for the unfortunate experience due to a lack of courtesy and consideration by another guest and or visitor. As I explained, we have a strict rule regarding smoking in an non-smoking hotel, penalties are indicated on the registration card as well as the event forms for concert dates. We do charge... More

Pitt Meadows, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed February 14, 2014

Customer service was horrible right from check-in. Took almost 30 minutes to fully check-in (clerk couldn't find our reservation, then took forever getting us our package perks). The routes to rooms were poorly laid out. Getting to the pool level from the South Tower was a labyrinth. Hot tub was luke warm at best and very murky. The suite wreaked... More

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Revelstoke, Canada
Senior Contributor
31 reviews 31 reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 14, 2014

Check in was extremely slow and when we finally made it to the counter, they seemed pretty jaded. We weren't allowed to leave a cash deposit, however I work in the hospitality industry and know for a fact you can leave a cash deposit if you pay room cost up front + $200 deposit. But Credit Card it was. Not... More

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Additional Information about Sandman Hotel Vancouver City Centre

Also Known As:
Sandman Hotel Vancouver
Sandman Vancouver
Address: 180 West Georgia Street, Vancouver, British Columbia V6B 4P4, Canada
Location: Canada > British Columbia > Vancouver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 96 hotels in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandman Hotel Vancouver City Centre 3*
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