room was clean but had only one small mirror... new carpet and furniture/bedding was welcome. Staff were very pleasant and eager to serve but unable to speed up the incredibly slow elevators... Am looking forward to completion of the renos. There was no restaurant available... just room service - due to renos. Friends of ours had to be moved to... More

Went to Vancouver for a cheerleading competition the first week of April. Checked into our rooms and found that the rooms next door were being remodeled and ours had just been worked on and still smelled like paint. I think they actually finished them that morning. The first night we had to be to bed early for a competition Saturday... More

I didn't have high expectations for a Holiday Inn but this one was really comfortable and nice. Quite competitive in terms of the rooms and the comfort. I arrived a few hours before official check-in and had a meeting coming up. The staff was able to get me my room ahead of time so that I could prepare, which was... More

We booked here knowing that it was undergoing refurbishment. That was due to finish in a weeks time, so we had no disruption at all as it was the weekend ( the restaurant was still closed but this wasn't an issue for us). The lovely Kevin from Dublin gave us an upgraded newly refurbished room- which was very spacious and... More

Considering how frequently the Internet drops off in this room (7th floor), I'd be surprised if this review goes through. Right now I'm teetering off the edge of my bed but I'm afraid to move anywhere else lest my connection drops off again. Ended up booking here only because the Marriott was full and all other hotels were almost $400/night.... More

We stayed here again in early May 2012 (previously stayed same time 2011). Gentleman at check in very helpful, gave us a map of the area, free wi fi, 2 queen size beds in room. I asked if there was a fridge in room, there wasn't but they supplied one within the hour. We had a look at the swimming... More

The outlet at the desk did not provide power for desktop, iPad or cell phone. Shower did not operate at all. View of Vancouver slums depressing. Carpet stained. Radio clock unplugged. Toilet seat loose. Noise in the alley below (on the 2nd floor). Note: I also had a demo bag weighing 60 pounds, which I had to lug up and... More

It's usable. If you have to attend a wedding or a conference here, there's nothing wrong with it. The room was ok, reasonable size, and had the basics. It was just very bland. Location was good, you could walk to the ferry to Granville Island. This could be a really nice hotel. But it will take more than new carpet... More

We just completed another successful vacation break in Vancouver - in town to see Coldplay (Great Concert). For the second time this year we stayed at this hotel - Why, great value when you upgrade to the 6th or 7th floor - Executive Suites. The extra costs are worth the increase in room size - we will come back. However,... More