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All 96 Vancouver hotels

Robsonstrasse Hotel & Suites

2.0 of 5 Hotel   |   1394 Robson St, Vancouver, British Columbia V6E 1C5, Canada
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Robsonstrasse Hotel & Suites
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Ranked #92 of 96 Hotels in Vancouver
A recent review
3 of 5 stars reviewed 3 weeks ago
hcablhum Red Deer
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68 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Red Deer
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Great stay warm greetings lovely lady at the front desk was so helpful kind and friendly. We felt very much at home here and able to get any help we needed from the front desk. The room was very clean and comfortable. Great location.

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Cairns, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 25, 2014

Booked a 4 night stay at his establishment through Agoda.com several months in advance to our arrival August 2014, which was confirmed by Agoda. On arrival at hotel we were informed our booking had been cancelled 3 days prior to our arrival due to a water problem. The manager told us to run across the road and get a room... More 

Was this review helpful? Yes 5
Langley City, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 6, 2014

We stayed at this location due to last minute plans. We live 30-40 mins away but due to very popular city events we stayed overnight & paid a hefty price. Very outdated hotel. The staff were very kind, allowed us to have a late checkout for the amount we paid. Still paid parking. The location is great: walking distance to... More 

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Victoria, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 1, 2014

The queen room was spacious but that was the only good thing about it. Room was very dated; looked to be from the mid-90s, had a kitchenette with sink & microwave & coffeemaker, but no stove, dishes or utensils. Bathroom had no bath towels, just 2 medium towels & 2 hand towels. Lobby was clean enough, but when the door... More 

Was this review helpful? Yes 1
Fort St. John, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 6, 2014

I left booking a hotel too late and ended up finding this one on Booking.com. Apparently a marathon had taken all the available rooms for the weekend. We already had our plane tickets so I had no choice but to book a room here for 4 nights at $328.00. It was, at best, a $100 room. The cleaning lady kept... More 

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Kamloops, Canada
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 5, 2014

Stayed two nights for our 38th anniversary. Pros: Location, quiet room, friendly staff. Cons: Dried urine on base of toilet (still there on day two, which really grossed out my wife).We were "upgraded" from the king bedroom we booked to a room with two double beds--this was not an upgrade for us. The mattresses were okay, but covered with plastic... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 15, 2014

I enjoyed my stay this hotel because the receptionist and hotel manager were so very pleasant, helpful and friendly. It did not seem like the typical cold sterile unfriendly type of hotel. The room was clean, roomy and the bed was comfortable.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
Nottingham, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 20, 2013

Worst hotel , management and staff I have ever experienced . Also vastly over priced there are much better hotels in Vancouver do not stay here worst decision we have ever made. One of the staff practically stalked us for most of our time at the hotel calling us in our room as soon as she found out we had... More 

Was this review helpful? Yes 5
Abbotsford, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 18, 2013

Nasty nasty hotel very dirty.pigeon crap everywhere very outdated. Uncomfortable rooms.not even a 2 star but they claim 3 and half star. Disgusting staff are also very rude. They try and clean pigeon crap by putting paper over top.We advised management and they played all dumb.

Was this review helpful? Yes 5
robsonstrasse, Front Office Manager at Robsonstrasse Hotel & Suites, responded to this review

I recall communicating with this guest. The guest brought an unconfirmed reservation quote print-out from the HelloBC web site at check in time and expected the print-out be acknowledged as a confirmed booking and moreover, claimed she had already prepaid the room stay on the web site. She asserted that the quote to be honored . We advised her, this... More 

Toronto, Canada
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 27, 2013

Reception was nice upon checking in but from that point forward they were never accommodating Everything is dirty and needs upgrading. Over priced. I'd stay in my car next time if I could not find any other hotel!

Was this review helpful? Yes 7
robsonstrasse, Front Office Manager at Robsonstrasse Hotel & Suites, responded to this review

I have read this complaint and this guest did not appreciate or respect our no visitors policy, clearly enforced after 11 pm There was a concert that evening in Vancouver and the hotel security protocols were very strict and this guest attempted to sneak his friends into his room for a small gathering after 11 pm. The hotel security guard... More 

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Additional Information about Robsonstrasse Hotel & Suites

Address: 1394 Robson St, Vancouver, British Columbia V6E 1C5, Canada
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Robsonstrasse Hotel & Suites 2*
Number of rooms: 48
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Also Known As:
Robsonstrasse Hotel And Suites
Robsonstrasse Hotel Vancouver

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