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Empire Landmark Hotel and Conference Center

1400 Robson Street, Vancouver, British Columbia V6G 1B9, Canada
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Empire Landmark Hotel and Conference Center
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Ranked #69 of 96 Hotels in Vancouver
A recent review
4 of 5 stars Reviewed April 2, 2010
kobidobi kobidobi
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696 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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There are newer reviews for Empire Landmark Hotel and Conference Center
See the most recent reviews
kobidobi
1 review
4 of 5 stars Reviewed April 2, 2010

We stayed for 3 nights for a business trip. The rooms were clean and tidied daily. There was a mini fridge and nice tv. Great view. Easy walking to great shopping and Pacific Centre is within walking distance too. We didn't eat at the Cloud 9 restaurant due to our time lines. Service was great. Parking was reasonable compared to... More 

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washington
1 review
1 of 5 stars Reviewed March 21, 2010

Such a big dissappointment - room is too small, looks out-dated, airconditioning not working and very poor customer service. Maintenance guy told us to just open the balcony door to cool the room. And when it really got stuffy at night, called front desk (Maria) at midnight, offered to move us to a better room but never got back to... More 

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5 of 5 stars Reviewed March 20, 2010

Room clean and well appointed, great view of the harbor outside on my balcony, secure, pleasant accommodating staff. Moved my room seamlessly when a noisy neighbor awakened me two mornings in a row at 4 am.

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Kamloops, BC
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 19, 2010

On a recent trip to Vancouver, we decided we would go to the rotating rooftop restaurant for breakfast for something different. Figured we'd give the kids a good view of the city. I should point out that we never stay at the Landmark as there are so many better hotels on Robson. It was very disappointing. We discovered (after we... More 

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Prince Rupert, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 10, 2010

This hotel is a disappointment. It has a wonderful location, and some good staff, that is the best I can say about it. The rooms are very outdated. Avoid the type of rooms with connecting doors, unless you are part of a party using both rooms, as that door is paper thin. The staff was pleasant when i asked for... More 

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Victoria, BC
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 4, 2010

I realize it can be a thankless job, but the front desk attendant was so unfriendly; not a good first impression at all. We get to the room and it was very small. Sat down on the bed and almost cried, felt like a sheet of plywood and no mattress, ended up it was a very old spring mattress. Had... More 

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Seoul, South Korea
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 16, 2010

We only stayed here for one night but the hotel served us very well for what we needed. It was in walking range of many great restaurants and shops downtown (as well as the waterfront) and the views from our balcony were incredible. The room was pretty basic but clean, and the staff was very helpful in showing us where... More 

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Auckland Region, New Zealand
Contributor
17 reviews 17 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 15, 2010

Should have decided not to stay here after calling to book a reservation and the guy said he couldn't understand my accent (and I'm Canadian). Service was poor, the restaurant staff at breakfast warned us the buffet was cold, not going to be refilled and that we should just go down the road( this after she was too busy eating... More 

Was this review helpful? Yes 1
usa
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed January 5, 2010

The room and bathroom seem old, there was even hair in the bath tub! The bed is large but hard. The room is very small. Internet connection costs CAD $14 for 24 hours. Parking is $10/night. Not worth the money!

Was this review helpful? Yes 1
New Zealand
Top Contributor
50 reviews 50 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 30, 2009

We had 9 nights here & were upgraded from a standard room because of the long stay. Staff were well trained, helpful and very friendly. Room was large with great views of the harbour/North Vancouver and mountains. Used the gym a few times and it was well equipped, without the big "don't signs" which often plaster the walls in these... More 

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