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Empire Landmark Hotel and Conference Center

1400 Robson Street, Vancouver, British Columbia V6G 1B9, Canada
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Empire Landmark Hotel and Conference Center
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780 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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There are newer reviews for Empire Landmark Hotel and Conference Center
See the most recent reviews
Boise, Idaho
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 13, 2011

We stayed here one night on our way to Whistler. The hotel is centrally located but the rooms are old and not well maintained. Our King bed felt like a box spring. It was the most uncomfortable bed I've ever slept on and to top it off the room smelled awful. It's definitely time for a deep cleaning or major... More 

Was this review helpful? Yes 3
Juneau
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 13, 2011

This hotel should change it's name from the Empire Landmark to the Empire Relic! We spent 2 nights and were extremely disappointed with the upkeep and cleanliness. The online photos are accurate only for the hotel lobby which is sparkling and modern. Every other detail, from the elevators to the hallways, to the rooms looks like nothing has been updated... More 

Was this review helpful? Yes 4

Travelers are raving about these Vancouver hotels

Cracow
Level Contributor
186 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed August 30, 2011

The hotel is located in downtown of Vancouver, not far from Cruise terminal and all major attrations within walking distance. Price/performance is O.K. The hotel's building is of course one of highest point in this part of the city, so if you are lucky and get your room on the top floors, the view overall the city, the surrounding mountains... More 

Was this review helpful? Yes 1
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 29, 2011

We stayed here for three nights in August 2011. The hotel was recommended by a travel agent but we were disappointed. Check-in was cumbersome and took considerably longer than it should have. Some of the desk staff were unhelpful. For example, the Festival of Light firework display was taking place on the night we arrived and when we asked at... More 

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 28, 2011

I stayed three nights at this hotel for business. The rate we got was certainly good, especially for the location. We arrived fairly late in the evening from a cross-country flight. The checkin lady was efficient but not overly welcoming. Getting to the room, my first impression was that it was quite old and worn. Very dated decor, and everything... More 

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Calgary, Ab
2 reviews
3 of 5 stars Reviewed August 28, 2011

We were 2 adults & a 17 year old staying here. The check-in & out were quick & easy. Had to pay parking ($15/day) which apparently is standard in Vancouver hotels. The room we were given was a good size with 2 double beds, mini fridge, table, chairs, desk, and large enough closet. What I hadn't thought to ask about... More 

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Galway, Ireland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 20, 2011

Taxi from the airport left me at the wrong hotel so I had to walk the last block. The cheery chatty welcome from the receptionist quickly put me back in a good mood, especially when she told me my 37th floor room would have a clear view of the superb city of lights fireworks display. My deluxe room was very... More 

Was this review helpful? Yes 1
Chilliwack, Canada
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 19, 2011

Spent 1 night and 2 days at the Empire Landmark for an insurance seminar attended by 200 or more independent advisors and representative from most of the major life insurance and paramedical companies. The room was comfortable and clean the 3 meals: 1 breakfast, 2 lunches were all very good. The view of the city and more so the harbour... More 

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Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 18, 2011

I can’t recommend this hotel unless the price you get is very cheap. Small, tired rooms kept as clean as something 15+ years can be. Thin walls with guest and elevator noise. Bizarre unhelpful reception staff who seem overworked and using poor systems. Great views from the balcony, but a disappointment each time you turn back into the room.

Was this review helpful? Yes 6
Yukon
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 6, 2011

Very efficient in checking in and out, the room is not large but clean with a balcony which opens for great views of the city. Parking is available with the hotel for a cost. The hotel is easy walking to shopping and dining.

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Hotel Review Summarization

What travelers say

  • Robson street(19)
  • Stanley Park(14)
  • Top floor(6)
  • Revolving restaurant(5)
  • Great location(5)
  • English bay(5)
  • Very good(4)
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Amenities (9)
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Deluxe Double Queen Room (32)
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Standard Double Queen Room (43)
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Standard King Room (36)
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Standard Queen Room (30)
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The Hotel (28)
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Upper Level Deluxe Double Queen Room (38)

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