This hotel needs an upgrade. The bar is closed as is the downstairs restaurant. The only breakfast is the $17 buffet. The rooms are 1970s decor. Basic TV and even some of the basic channels did not work. TV is an old tube set. Cost of checking email is $14! Plus $10 for parking which was not mentioned at check... more

We decided to take a last minute trip to Vancouver and booked the hotel a day before our arrival. The hotel staff was very nice and helpful. The hotel room that we stayed in was quite small but it suited our purpose. It had a king size bed and a decent size washroom. The view from our balcony was very... more

My husband and I just returned from an overnight trip for Valentines Day. Our room (2602) was small, the deadbolt didn't work, and the bed was broken (rocked when you sat on it). BUT the views were wonderful. We hadn't made reservations for dinner in the restaurant and they were booked, so we hit Robson Street and found a great... more

I stayed here years ago but noticed on this trip that the condition of the rooms have aged considerably. Our room was relatively small but the fixtures and tv were older and the bathroom was fairly crude. We also noticed confusion with the front desk and staff in general at the hotel as some of the other reviews indicate. The... more

I booked this hotel as part of a group for a small event. We all stayed in this hotel. Had I been by myself or with friend I would probably have booked this hotel for the location on Robson. I left feeling I'd paid too much for the hotel. However it was nice to be right on Robson Street. The... more

This hotel is in a great location, in the middle of shopping and within walking distance of stanley park, the waterfront, and granville bars. The room was perfectly comfortable. The check-in staff was very polite and helpful; they set us up in the room with the best view available (when we asked). Vancouver is a city of amazing views (especially... more

Here are a few tips for having the best stay possible at the Landmark Hotel, I suggest your print this list out and refer to it during your stay: -- plan to arrive as early as possible to the hotel, the wait to check in after 2pm can be as long as 1 hour! --if driving to the hotel with... more

Don't book the Empire Landmark. During our four-night stay we had nothing but grief. Our first room had faulty light bulbs, so we requested they be fixed. We returned to our room that afternoon to find the beds stripped but not made up. When we called the front desk, they told us our room had a dangerous wiring fault and... more

Room Situation ----------------- Our room had a broken alarm clock. We reported it and it was fixed promptly. We only had two relatively small, old bath towels in our Deluxe room and would have liked some more and of better quality. Bathroom flourescents did not reliably turn on with one flip of the switch. My wife figured out you could... more