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Century Plaza Hotel & Spa

3.5 of 5
Hotel website
1015 Burrard St., Vancouver, British Columbia V6Z 1Y5, Canada
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1 room 1 guest
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Century Plaza Hotel & Spa
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2,084 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (379)
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Birmingham
2 reviews
3 of 5 stars Reviewed yesterday NEW

Average Hotel, friendly helpfull staff. Room had Microwave,Toaster & Fridge but no cutlery or crockery!! Central Location handy for shopping transport etc. Expensive for quality of room, indoor pool too cold.

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Kamploops
1 review
5 of 5 stars Reviewed yesterday NEW

Our stay was pleasant and the hotel staff were very helpful and friendly. The food and service in the restaurant were excellent. We will definitely stay here again. The room was very clean and comfortable. Highly recommend any of our family and friends to stay when visiting Vancouver.

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Vancouver
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I am a big fan of second chances. I have stayed at the century plaza during my last trip to Vancouver. I didn't have a pleasant stay last time so I thought let's try again. This time I left some clothing items in the bedroom dresser - forgot to check and only realized when I got home. I know I... More 

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AminH714, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this review

Thank you for staying with us again and posting your review on Trip Advisor. I am sorry for your experience where we were unable to trace the items left behind in your room. Please contact us with your booking information by email at manager@century-plaza.com so we look into our lost and found records. We hope to resolve this at the... More 

Miami, Florida, United States
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is in a great location, and you can walk pretty much anywhere. The decor and look of the hotel is a bit dated.... Reminds me of hotels from the 80's. The rooms are spacious and fairly clean, the carpets need a good vacuum/wash. Everyone at the desk was helpful and a good illy caffe downstairs. There's also a... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

the hotel was fine, but the employees were finer. it's not a five-star hotel, just a standard place to sleep comfortably, but the employees made me feel like an important guest, going above and beyond to make my quick stay enjoyable.

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London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 1 night; room was very spacious and clean; we were given a room in one of the top floors and managed to see the fireworks in the English Bay (from the comfort of the bed); location is very good as only a few mins from Robson Street and IGA is also just a couple of mins away.... More 

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Seahurst
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I chose this hotel for location and regret that I didn't investigate other options for a better value. The rooms are outdated but well maintained. Nice view, comfortable bed and good internet speeds and connectivity.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
AminH714, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this review

Thank you for staying with us and your honest feedback. We hope that you give us an opportunity to serve you again in the future. Sincerely - Century Plaza Hotel Management More 

Calgary
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Central, access to transit/taxi, restaurants, retail. Rooms good, pool is a nice feature, coffee shop open early. Internet in room was decent speed. Small bar fridge useful for storing drinks, snacks.

Review collected in partnership with this hotel

Was this review helpful? Yes
AminH714, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this review

Thank you for staying with us and posting your review. We are happy to hear that you had a pleasant stay and enjoyed the amenities we had to offer. We look forward to serving you again in the future. Kind regards - Century Plaza Hotel Management. More 

Nanaimo
1 review
1 of 5 stars Reviewed 5 days ago NEW

I was very disappointed with my stay at Century Plaza as the room we stayed in was not clean, the carpets were very stained, the air conditioner and tv did not work well, I did not have Internet access in my room; therefore I had to use data to contact family members, an employee tried to enter our room in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AminH714, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this review

Thank you for staying with us and posting your review. We sincerely apologize for the shortcomings during your stay with us. We have sent a personal response to your feedback on our website. We hope you give us an opportunity to serve you better in the future. Sincerely, -Century Plaza Hotel Management. More 

Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our family of 3 had a great time staying with this hotel for 6 nights. We specifically picked this hotel due to its proximity to downtown and the bedroom/kitchenette option. This is a nice bonus for us as our toddler goes to bed early each night but we have the option to watch TV without disrupting his sleep. Hotel Location:... More 

Was this review helpful? Yes
AminH714, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this review

Thank you for staying with us and posting your feedback. We really appreciate the details you gave about your experience which will help us improve and helps guests in the community looking for accommodations. We try our best to accommodate early arrivals as check in starts at 3pm. We could have done better by prioritizing your request since you were... More 

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