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Delta Vancouver Suites

Certificate of Excellence
550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada
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992 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Desborough, United Kingdom
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were greeted by a very friendly check in lady called Alison. She was very friendly and bubbly. She was also very informative. We were travelling with my elderly Mum and she managed to get rooms next to each other, which had a lockable door to the corridor, and then both bedroom doors were able to be left unlocked. Donnie... More 

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Level Contributor
1 review
4 of 5 stars Reviewed 2 days ago NEW

I spent 4 nights at this hotel in the third week of August. As I was attending a conference being held at the convention centre this seemed to be a great location nearby to stay. The staff was excellent and the room very spacious. It was in the thick of things and a quick walk to Gastown and near a... More 

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Westfield, New Jersey
Level Contributor
175 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I actually booked 4 different hotels before finally choosing this one for my family vacation of 2 adults and 2 teenage boys. Challenge was to find a place that was centrally located (walking distance to Canada Place, restaurants, Gaslight, shops), but in a safe neighborhood (some of the cheaper American-hotel chains were NOT in safe areas), offered enough beds for... More 

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Marc L, Manager at Delta Vancouver Suites, responded to this review

Dear LK Wendel: Thank you for your review and I am very pleased to hear that you enjoyed your stay at the Delta Vancouver Suites. I am very happy to hear that our hotel was able to meet most of your needs and I'm delighted to hear that Alison was able to give you some great sightseeing recommendations that both... More 

Laguna Hills, California
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW

Through our travel agent, I booked 7 rooms for our party of 17 including 8 kids 11-18. A mistake had been made and one of the rooms was booked incorrectly a day earlier than the planned arrival. When my sister did not arrive on the scheduled day, the hotel cancelled the reservation and charged her credit card for the night.... More 

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Marc L, Manager at Delta Vancouver Suites, responded to this review

Dear diverjlh: Thank you so much for your review of the hotel and I am happy to see that you enjoyed your time at the Delta Vancouver Suites. I am delighted to hear that our reception staff was able to help the initial mix up of the arrival date of 1 of your rooms and that we could get you... More 

Santa Ana, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My room was supposed to have two queen sized beds, but each bed was smaller than double. The AC was leaking water on the floor. Hotel was full on night one, but they eventually moved us to another room. The safe in that room was broken. Parking is strange. They share a lot with another building, but something about it... More 

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West Chicago, Illinois
Level Contributor
500 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a really lovely hotel that offers terrific service. I know it is being purchased by Marriott due to close in Oct. but I will highly recommend it even now. Marriott should retain the current employees because of their high qualifications; twofold be a shame not to but those are corporate decisions, we all know. While this is a... More 

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Brad L, Guest Relations Manager at Delta Vancouver Suites, responded to this review

Thanks for taking time to leave feedback, we appreciate it. It's great to hear that you had such a great experience with our staff, they are our greatest asset. We hope to welcome you back soon. More 

Barbados
Level Contributor
228 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived on 22nd for four days. Reception staff excellent. Allison greated us with a big smile and we were in our room in no time. Lovely room with good amenities. We used room service for dinner one night...excellent. We highly recommend and would return.

Was this review helpful? Yes 1
Marc L, Manager at Delta Vancouver Suites, responded to this review

Hello James M: Thank you so much for review and I'm happy to hear that you enjoyed your stay with us. I am happy that Alison was able to give you a great first impression and that you enjoyed your in room dining meal. I will be sure to pass along your comments to the rest of the team. We... More 

Santa Cruz
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
2 of 5 stars Reviewed 1 week ago

One negative experience ruined the hotel for me. But to start, its a great location. Right next to waterfront, Canada Place etc. Rooms are small, but clean. Rooms were nicely done by the time I would get back. I was given a few breakfast vouchers. A group of us went for breakfast and took care of payment there. But while... More 

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Auckland Region, New Zealand
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great value for money. Excellent location very close to the waterfront station with direct links to the airport. Lots of lovely restaurants in the neighborhood and the Harbor Center is across the road. Our room was very large and very clean! This was our first visit to Vancouver and would be happy to stay there again.

Was this review helpful? Yes
Caitlynn S, Front Office Manager at Delta Vancouver Suites, responded to this review

Dear Barbara426, Thank you for your review! I was happy to read that you were comfortable in your room and enjoyed your stay. We are lucky that we are an all suite hotel with every room having a bedroom and separate living area. It definitely makes a stay more comfortable! I hope we see you back again soon, Caitlynn More 

Suffolk
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for a few nights in a signature club room. Room: It was large and extremely clean. My room had a beautiful view of the docks and city. The room had everything that I required. The only small hang up was the decoration which made the room dated (90’s style carpet). Staff: Amazing! They were extremely friendly and helpful,... More 

Was this review helpful? Yes 1
Caitlynn S, Front Office Manager at Delta Vancouver Suites, responded to this review

Dear MathTraveller42, Thank you for your wonderful review! Did you know...some of the best carpet designs in history came out in the 90's! :) Thank you for your kind comments about the cleanliness of our rooms and our staff. These two measures are SO important to us and it seems from your review that we were successful. Thank you for... More 

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