We had a fantastic time staying here for one night before our Disney Cruise to Alaska. Jermaine, the gentleman that greeted us by the cab was extremely helpful. He brought the kids two welcome goody bags with cards, slinky, and other kids friendly toys. That Totally made their day right then and there. Then the nice lady checking us in... More

Once again, can't fault this place. Comfortable, excellent service, good facilities and very good food. Again, you do hear noise from the room above - general movement and also the plumbing is quite noisy. Also, this time my room overlooked the small service street, so there was a lot of very early morning noise as there were obviously deliveries or... More

We stayed for 2 nights after our 20 day cruise. We were offered luggage storage prior to our room being ready and after our complimentary late check-out. The staff were extremely helpful, even phoning another hotel for us to help contact a friend who was also staying in Vancouver at the same time. (for some reason our mobiles didn't connect).... More

When we arrived at the hotel, they gave us delicious chocolate chip cookies. Our rooms are very clean and it comes with June Jacobs Spa Collection. The staffs are really accommodating and they will make you feel as if you are home. If you are staying at the Signature Suites, you can access the Signature Lounge. The staff there are... More

Husband and I spent one night prior to a Alaskan Cruise. Very friendly staff from check-in to check-out!!! We had a room on 21st floor with balcony with great views. We upgraded to include their "Signature" Lounge. Happy Hour from 5 to 7 (honor sysytem for beer, wine and cocktails) nice appetizers. Breakfast was also included, more than just a... More

The front desk was so nice, specifically Alisson and Stephany they were very helpful and kind making my stay special.

Stayed here for work. Was really impressed with the layout of the room. The room and sleeping area were separated by a sliding partition. This worked really well for me as I ended up having to do some telecommuting from the hotel. The location was food, parking was a little pricy ($23/ day) but to be expected when downtown vancouver.

Wonderful location. One block from Gas Town and easy to walk to Robson Street and all the other wonderful stores in the down town area. Service in the hoteal was friendly and helpful. Surprised about the run down furniture in the rooms. We had two rooms on the 17th floor and the view of the water was beautiful, but not... More

I stayed here for three nights when attending a conference. The check-in staff were super friendly, setting a positive tone for the stay right from the start. The suite itself had clean-lined contemporary furniture, with a minimalistic bedroom that could be separated from the second room by french doors. The bathroom was spotless and continued the theme of stylish contemporary... More