There was ONE nice person at the counter, all of the other people were "too busy" to help. Later we got some "helpful" advice from one of the formerly busy attendants to pay for parking in the garage instead of through the room because it was discounted. When we returned from wrestling with the parking payment booth to ask what... more

Right off the bat, I have to say that I horde Marriott points when I travel for business and redeem them to stay at Marriott hotels for free when I travel for leisure. On this trip to Vancouver I stayed at the Pinnacle for free, for two nights, and my conclusion is that I probably wouldn't have stayed here if... more

The hotel staff provided us with lots of options for great places to eat and visit while we were in downtown Vancouver. The staff gave us directions to the Olympic venues in downtown and in Whistler. The hotel is in a great location in downtown Vancouver near the waterfront, Stanley Park, Gas Town, and Robson street. more

Great lobby, right on the harbor, fun to watch the sail planes coming in and taking off. Easily walkable to restaurants on the water front and wonderful patient concierge services. more

very friendly,,,super rooms,and staff,,,,great restaurant.....and close to the Cruise Docks, takes about 15 walk,,, we really liked it there! more

We spent 4 nights at this property, based on Tripadvisor rating. When we checked in they upgraded us to 26th floor and access to their executive lounge during our stay. Room 2620 faces the harbor and the view was specutacular. Sunrise and sunset was amazing. The service was professional and I was addressed by my name at all times and... more

I stayed at the Marriott Pinnacle in Vancouver the evening of 23 September. Our three person team elected the property based on the recommendation of our travel agent and what we read on TripAdvisor. Each of the three of us is a highly experienced business traveler. None of us found our experience at the Marriott Pinnacle (Vancouver) to be positive.... more

Spent 5 nights here in September 2009. At check in I was asked if I wanted to upgrade to a harbour view room for $30CAN a night. I declined and when we arrived at our room on the 27th floor, was I glad as we had a partial harbour view anyway which was perfectly acceptable!! The room was a good... more

I stayed at the Marriott Pinnacle in Vancouver during a conference being held at the hotel. The location is good, being in easy walking distance of the bay and the main shopping street. I arrived early, and as my “bayview” room was not ready, they offered me a “cityview” room on one of the higher floors. This made it quieter... more