Found a good price on Starwood's web site last minute for one night. Upon check in, the front desk person was just down right RUDE!!! Did not care if we stayed there or not, no "good afternoon, or how are you doing today?" Now for the room, clean but basic for a Sheraton, these rooms are in need for a... more

The Sheraton Wall, has to be the most terrible hotel we have ever stayed in. It is totally impersonal. The rooms are not the largest and quite honestly were in need a refurbishment ( 5 years ago ). This hotel came as part of a package booked with Rocky Mountain Explorer, and for what they charge you would expect a... more

My husband and I stayed here in Aug 2007 and loved it..I reviewed it then. So when it come time to choose a hotel in Vancouver for 4 nights, we both knew where we wanted to stay. But we did some price comparing and found it was considerably cheaper to stay at places like the Sutton down the street. So... more

location is perfect. only 1.5 miles from chinatown, but the walk felt much shorter because there's so much to see on the way there. #22 bus right outside the hotel is extremely convenient, too, of course, if you don't feel like walking. robson st. just a couple blocks away for fun shopping or people watching or a hotdog or "japadog"... more

We stayed here after a fourteen day cruise . On the day of check out our friend who had been feeling ill, collapsed in the lobby. The staff was fantastic. Doorman and front desk both called 911, a banquet manager who was nearby ran to administer first aid. A concierge desk person got the wheel chair.. Our friend being taken... more

So I tagged along on a business trip my my husband to Vancouver. We were in Victoria BC prior for business and took 2 extra days to explore Vancouver for leisure. We arrived at the hotel, checked in from one Tower and stayed in the other. As I walked into the room I gasped. IT WAS GORGEOUS! I've stayed at... more

From my balcony on the 23rd floor, I could see the harbor area. It was beautiful! My room featured a window across the entire wall facing the water, floor to ceiling. The room was definitely tight; to access the mini bar counter area, you had to climb over part of the bed, but I did have a small desk area. more

Spent 1 night here after our cruise vacation. Got upgraded to a deluxe room in the South Tower which is the older of the 2 towers on the property. The room was very big & nice & the bathroom clean & spacious. However, I noticed that the air wasn't very cold in the room even though the thermostat was already... more

We had no problems with this hotel. Check in was fast, easy and the staff was very helpful. We valet parked the car as it was only $3 more than the regular parkade fee. Our room was beautiful with the floor to ceiling windows. We had more of a city view than one of the water, but since we're from... more