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All 97 Vancouver hotels

Sheraton Vancouver Wall Centre

4.0 of 5 Hotel   |   1088 Burrard Street, Vancouver, British Columbia V6Z 2R9, Canada (Downtown)
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Ranked #43 of 97 hotels in Vancouver
A recent review
5 of 5 stars reviewed 2 days ago
MJamesS74 Edmonton, Canada
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1,487 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
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Brisbane, Australia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed yesterday NEW

Very accommodating staff, the hotel is a major let down. Firstly furnishings are worn chipped and in ill repair. Carpet I don't think has been cleaned or replaced since the hotel was established. Initial room (North Tower) noisy rattling air con and carpet has food scraps still present. Reluctantly paid to upgrade to a larger room just to escape the... More

Was this review helpful? Yes 1
WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review

Dear Theblock5, thank you for commenting on your stay experience and providing us with your feedback. We certainly appreciate your review and are very disappointed to hear about the challenges encountered and of course understand your frustration. We would like to take this opportunity to sincerely apologize for your disappointment and prefer to connect with you directly. If time permits... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Sheraton Vancouver Wall Centre combined the perfect location in downtown Vancouver, with a team of staff that provides unprecedented service. The property is literally a 10-15 min walk from anything in Downtown Vancouver and its immediate surrounding area is abundant with restaurants, shopping and services. For me, location alone doesn’t earn a property an excellent rating - as an... More

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WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review

Dear MJamesS74, thank you for taking the time to review your latest stay with us. Your positive feedback has been very well received and we are glad to know we were able to provide you with an excellent stay experience at the Wall Centre. Thank you for being a loyal Starwood Preferred Guest (SPG) member and praising not just our... More

Barcelona, Spain
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Huge room comfortable bed and nice views American style hotel without any design as many American brands. It is quite noise and cold while you are sleeping b,cause central aircon goes on and off every 10 minutes and you couldnot switch it off. We trie another room but it was the same so we remain at first one. Staff makes... More

Was this review helpful? Yes 1
WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review

Dear avb1979, thank you for connecting with us and expressing your feedback regarding your previous stay at the Wall Centre. We value the details you have brought to our attention in conjunction with the air conditioning unit within your guestroom and are pleased to let you know that we have immediately followed up with our maintenance team to make all... More

Vancouver Island, Canada
Top Contributor
58 reviews 58 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for the first time and it was a bit smaller than I had anticipated. I guess because it offers two towers I always imagined the rooms to be a bit bigger. The hotel is a bit older but the amenities, rooms and the lobby still look very clean and well maintained. It offers enough amenities... More

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essex
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed on the 22nd floor of the north tower of the wall (sounds like something out of games thrones) There were great views over the city and I liked to curved walls. The room was a good size and there are tea and coffee facilities. I think the the hotel lobby in particularly need some art or design work... More

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Hagensborg, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here while traveling to Vancouver for a week. I loved the location, it really can't be beat, so close to shopping, restaurants, and transit. The staff here are so great, everyone I interacted with was so personable and friendly, offering to help with anything I needed. I got a great coffee recommendation from Ted (I think) to go... More

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WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review

Dear Angela S, thank you for reaching out to us and providing this very encouraging review. We are overjoyed to hear about your amazing time spent at the Wall Centre and that everything was to your satisfaction; especially the wonderful services you have received from our team as well as your beautiful guestroom that has left you with great memories.... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Warning: Lock up your stuff if you visit this hotel!! My passport was taken from my room. Hotel security can apparently track when house keeping enters your room, but they have no idea who is actually cleaning it. Not much help. Very sad to see cherished things that cannot be replaced go missing without solutions being offered from hotel staff... More

Was this review helpful? Yes 4
Kamloops, Canada
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

While this may look like a high end place in downtown Vancouver, our room with two double beds was very ordinary and almost budget like. The housekeeping I felt was quite unpredictable and inattentive (one day didn't come until much later in the afternoon, found hair and nail clippings, didn't replenish soaps or leave enough clean towels, surfaces unwiped etc.)... More

Was this review helpful? Yes 2
WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review

Dear Sophie154932, thank you for expressing your feedback within our TripAdvisor portal and writing your review. We appreciate you taking the time out of your schedule to provide us with your observations. It is wonderful to know that you enjoyed our central location in Downtown Vancouver but regret to read about your very disappointment with your guestrooms itself and the... More

torrance
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for 2 nights while sightseeing Vancouver. The location was great for us since we like to "walk the city" to experience it. (Although if you want to spend a lot of time at the harbor you may want to stay closer to it.) Didn't spend a lot of time at the hotel, but it was clean, comfortable, and... More

Was this review helpful? Yes 1
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is in a very good location for getting to Stanley Park, lots of restaurants and was close to the office I had to get to every day. Staff is friendly and helpful. The rooms are clean. Bed was very comfortable and they provided plenty of pillows (one of my pet peeves). I was located in the North Tower... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • North tower(71)
  • Robson street(14)
  • Great view(9)
  • Good location(6)
  • Nice hotel(5)
  • Stanley Park(5)
  • Rooms are clean(3)
  • Room service(3)

Additional Information about Sheraton Vancouver Wall Centre

Address: 1088 Burrard Street, Vancouver, British Columbia V6Z 2R9, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Vancouver Wall Centre 4*
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Also Known As:
Sheraton Vancouver - Wall Centre Hotel Vancouver
Sheraton Wall Centre
Vancouver Sheraton

367 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 Spa Hotel in Vancouver #24 Luxury Hotel in Vancouver #35 Romantic Hotel in Vancouver #40 Business Hotel in Vancouver #41 Family Hotel in Vancouver
Hotel Class
Official Description (provided by the hotel)
Whether your visit is for business or for pleasure, you'll feel at home in the Sheraton Vancouver Wall Centre, where you can stroll through the nearby boutiques of Robson Street and Yaletown. ... more   less 
Number of rooms
733

Questions & Answers

Questions? Get answers from Sheraton Vancouver Wall Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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